Vacasa

Reviews

1810 total reviews · 58 listings · 9 locations

74% Excellent

1810 reviews

4.63

2016–2026

Cleanliness 4.7

Accuracy 4.6

Communication 4.7

Location 4.6

Check-in 4.7

Value 4.7

1810 reviews

2BR Home in Placencia

Amanda

Excellent, 7 months ago

we had a lovely time as a family of four here! Close enough to shops, and the town center, and far enough away to feel very relaxing, and quiet.

The house was rustic and adorable with island vibes and lots of room. It has incredible views, even the stars are brighter at night. A/c works well. The doors have slats, so the outside doors, bedroom doors, and bathroom doors are not sound proof. There is no door on the upstairs, so privacy is minimal. The pool is nice and the bar adjacent to the pool is great for drinks and snacks and escaping the sun if needed. The kitchen is fully stocked and was perfect for making meals. Plenty of linens and towels. Be careful using staircase inside the house. It is very uneven and there is a wobbly step. Please check your shoes for creatures before putting them on. Found a scorpion on mine one morning. Plenty of parking space for multiple golf carts. Local restaurants and food carts are so yummy. Dock across the street is difficult to find at first, but it’s great for pickup spot.

Great little studio in a quiet neighbourhood south of San Pedro . Very well equipped for self catering and a little supermarket at the end of the road. Surroundings were beautiful, right on the beach! Stunning views, sunrise and sunsets. The Hula Bar stretching out on a jetty, Happy Hour 2-4. $5 cocktails, the Belizian Panti-Rippa is lethal! The beach right in front of the apartment block, lovely gardens, friendly folk. 100% recommend

Chat and Chill is a charming over-the-water bungalow with a peaceful, relaxed atmosphere. The staff were amazing—friendly, helpful, and welcoming, and the food was delicious and reasonably priced. We especially enjoyed the outdoor shower, giving a refreshing and unique experience to start the day. Waking up to the beautiful sunrise views over the water was definitely a highlight. The property is well lit, which made arriving feel comfortable. We did end up needing to leave early, and we truly appreciated the kindness and understanding of the owner, which meant a great deal to us. We enjoyed our stay and would gladly recommend it to anyone that loves glamping, a very accurate description.

We were very pleased with our stay. Everything was as advertised. Great place for two couples. I would highly recommend having a rental car to fully access the area at your convenience. However, there are other ways for local travel. Might be more of personal preference. The only thing that we had a small challenge with was our initial access. The second bedroom does not have direct access from the main house but once you are in and unlocked there is common access from the back patio. So, just double check and make sure you have the access codes to both locks. Again, this was only minor challenge because of the great responsiveness of Jovanni! Because of this experience we got a better understanding of the service Jovanni could provide during our stay. It was almost like have a personal concierge to help with dinner reservations and activities, etc. For us this really enhanced our experience and was by far the best service we have received during any of our other airbnb stays!

We had a wonderful stay! The house fit our family great! The pool and outside area were a wonderful place to play and eat! The inside of the house was comfortable and cozy. Location is peaceful and private and a short drive to wonderful restaurants and more. The locals are incredibly friendly and helpful and live to talk to those that have a minute. An amazing stay that already has us wanting to return! Thank you so much much for sharing your lovely home!

Studio in San Pedro

Karriem

Repeat guest

OK, 8 months ago

location was good, good for short stay, quiet property. Bug spray is a must

Host Response

Hi Karriem, thank you for sharing your experience with us. We're pleased to hear that you enjoyed the location and the peaceful property for your short stay. Your point about bug spray being necessary this time of the year due to mosquitoes is duly noted. While we have to clarify that this has nothing to do with the inside of the home. We value your feedback and look forward to hosting you again in the future.

Fantastic stay at Caribe Island Resort! We were debating whether to stay in San Pedro, or Caye Caulker, and I'm happy with the balance we struck where we were on Ambergris within easy golf cart distance from San Pedro town, but far enough away that everything was quiet. We loved the common areas, tons of tables, chairs, and hammocks; both directly on the sand and under a large developed palapa. Hula Bar is a neighboring over-water bar adjacent to the property, and was an awesome place to check out when we wanted food or beverages without taking the golf cart anywhere.

Felt at home here. Highlights for me were that the bed was very comfortable, there was a drinkable water cooler, smart tv, and nice linens (you didn’t have the hotel vibe which was nice). Host was very responsive and sent easy instructions to get in. Future guests with mobility difficulties do note that there isn’t an elevator and the unit is on the third floor. It was fine for us but others might need this info in advance. Lagoon view is stunning! Thanks for having me.

Studio in Seine Bight

Karriem

Repeat guest

OK, 8 months ago

I was attracted to the unique design of the space. I was not pleased that we spent the nights killing bugs and fighting off mosquitos inside the studio. It was a long walk from the parking spot to the 2nd floor, especially with luggage. The pool was also stagnant so we did not use it.

Host Response

Hi Karriem, thank you for taking the time to share your feedback. We’re glad you were drawn to the unique design of the space, though we’re sorry to hear about the concerns mentioned. We want to clarify a few points for future guests. We do not have mosquitoes inside the studios, as all units are treated regularly. In rare cases, insects can enter if doors are left open for extended periods of time. Regarding the pool, it is cleaned and maintained on a regular schedule, and during your stay, it was in normal, usable condition. We also checked in during your stay, and at that time, no issues were mentioned, and everything was reported as great, which is why this feedback was surprising to us. As for the distance from the parking area, the villas are located a short and direct walk from the parking, and we have not previously received concerns about accessibility or distance. We truly value guest feedback and always aim to provide a comfortable and enjoyable experience. Thank you again for staying with us.

A fantastic place to stay—spotless, modern, and very spacious. The excellent cooking facilities made us feel right at home, and the cooking hob and fridge were even newer than shown in the Airbnb photos. Thanks to its location near the water, we enjoyed some wonderful wildlife sightings, including iguanas, crocodiles, and even a woodpecker that reliably started pecking at the door around 7 am everyday. The host was outstanding, offering great hospitality and responding quickly to our car-related questions. The on-site security staff were always present, friendly, and happy to share their knowledge of the island. Highly recommended!

This place was Amazing! The staff were so friendly and helpful. We felt right at home. They keep it clean and served good drinks, tasty breakfast and helped us book a trip to the ruins. The bed was comfy and the bathtub is huge and overlooks the beautiful river and jungle. We had breakfast every morning and it was great. If we ever make it back we will stay here again. The location is a little far from town and the road is a little bumpy like all the roads around here but we knew that before we booked it and it was worth the drive to be at such a beautiful location. River was too rapid for us to play in while we were here in December but they say it’s great in the summer. Still awesome to relax by. Thanks again to the friendly staff!

I enjoyed my stay the only thing was a problem for me was the water was not hot it was Lukewarm . And the roads to get to the house is awful . But the stay was amazing the view was everything and the house was super clean.

Host Response

Hi Serenity, thank you for sharing your feedback with us. We’re glad to hear you enjoyed your stay, the amazing view, and the cleanliness of the house. We’re sorry to hear about the lukewarm water and the condition of the roads—it’s important to us that every part of your experience is comfortable, and we appreciate you bringing this to our attention. We hope to have the opportunity to host you again and provide an even better stay.

This was a great spot - close to town but quiet, great views of the ocean from the beach, ample outdoor lounging furniture. The only con was it was incredibly dusty. The walls, fan, and other tall furniture were covered in dust clumps. I emailed the concierge about the twice with photos but got no response. Other than that, we liked being based here!

Host Response

Hi Lily, thank you for sharing your experience with us, we are glad you enjoyed our lovely home. We appreciate your feedback regarding the dust, and we understand how important a clean environment is for our guests. We look forward to hosting you again and delivering a more enjoyable experience.

Studio in San Pedro

Jessica

Excellent, 8 months ago

what an amazing place, if you are looking for something that is hidden way then this is the place for you, 10 mins south of the main part of town, you are surrounded by beautiful water, and palm trees. this was the perfect place for me to relax but also feel close to the main part of town. it was the best of both worlds. shout out to Gineli, she was so helpful and so responsive to any questions I had and even recommend the best snorkel company for me. I will be back and this is where I'll stay!

Host Response

Hello Jessica, we’re thrilled to hear that you enjoyed the perfect balance of relaxation and proximity to town, as well as the beautiful surroundings. We’re especially glad Gineli was able to assist you and provide great recommendations to enhance your stay. Your kind words mean a lot to us, and we can’t wait to welcome you back to stay with us again.

I was very upset the pool was closed and we were not notified about it. Vacasa blamed it on Mara Laguna for not telling them, but Vacasas office is right beside the pool, after I notified them about 5 days later they notified me the pool was closed from that date forward till Dec 6. I guess they forgot about the 5 days previous. Is this not your business to make sure I was notified? I never saw anyone from Vacasa normally they pop by or check in didn't happen other than me texting them. I had next to no water on check in which I asked Vacasa about and they told me it was delivered 🙄🙄🙄 I assured them it was not, so a jug was delivered after my husband bought one. Also the owner above this unit has is Tv on 24/7 at a ridiculous level, I mentioned it twice and was told to call the police or wear ear plugs. I was not calling the police how ridiculous, so I did wear ear plugs alot this was 2, 3 4 in the morning I am talking. I will not be returning to this unit due to the noise.

Studio in San Pedro

Hope

Excellent, 9 months ago

Great place to stay outside of San Pedro! Pool and beach access were great and the room is clean and has everything you need. Found the bed v comfy and the tv has Netflix! There are a few restaurants around (Someplace South next door has live music and cheap comforting food) but you do need a golf buggy / taxis to get into the main town easily - the roads are hilariously potholed but all part of the fun.

Host Response

Hi, we appreciate you sharing your feedback regarding your recent stay. We are glad you enjoyed the pool, beach access, and the comfort of your room, along with the entertainment options nearby. We appreciate your insights about the local area, and your understanding of the roads adds to the charm of the experience. It was our pleasure to host you, and we invite you to visit us again in the future!

Studio in San Pedro

Danielle

Excellent, 9 months ago

I travel to Belize three or four times a year and I usually stay in this complex, so I’ve been in plenty of different units. This one was great. The pool and Oceanside setup are perfect, and I loved being able to work and relax in the Palapa. The whole place is very family friendly, which makes the stay even better. The property management team is always quick to respond and easy to reach whenever we needed assistance. We stayed for 21 days and had a lovely time. I would absolutely recommend this unit to anyone looking to book.

Host Response

Hi Danielle, we're glad to hear that the home suited your needs. It's wonderful to know that you enjoyed the pool, Oceanside setup, and the relaxing atmosphere in the Palapa during your stay. The prompt assistance from our property management team is also greatly appreciated. Thank you for recommending this unit; we would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.

Unique place, our issue was roaches, knats, ants a dirty jacuzzi with a broken filter, nowhere to put wash clothes or towels while in the shower and the AC needed servicing. Vacasa team came and cleaned the jacuzzi and serviced the AC. Be sure to bring bug spray, the mosquitos are vicious if you need to use the bikes available.

Host Response

Hi KaNekia, thank you for your feedback and for acknowledging our team’s quick response. We’re glad we were able to promptly clean the jacuzzi and address the AC issue during your stay. To clarify, the jacuzzi filter was not broken. Some sand can occasionally settle at the bottom during refills, which is why we personally cleaned, sanitized, and refilled the tub. The AC did not require servicing. This was a minor reset issue, which can happen from time to time, and was resolved quickly. The unit was fully serviced just a few months ago. As with many tropical destinations, insects such as ants, mosquitoes, and occasional roaches can be more noticeable, especially during the rainy season. We actively treat the property and are currently implementing additional pest-control measures to further reduce this. Bug spray is always recommended when spending time outdoors. There are towel racks available in the bathroom, but we appreciate the feedback and will double-check placement and visibility. Thank you again for staying with us and for helping us continue to improve the guest experience; we hope you choose to stay with us again.

We barely have words for how incredible our stay was! from the minute we were greeted at our car to the moment we hesitantly said good bye! (I apologize if spell your names wrong ). Jose, perfection! Martha your hospitality was so warm and friendly! and Jadey, I wish I got to spend more time with you! So pleasant! definitely don't skip out on the restaurant!!! delicious! and the drinks were tasty! we wanted peace and adventure and relaxation and all three were accomplished! walking the roads was safe, friendly and everyone around was so lovely! Great Stay! Highly Recommend! the Tucan Suite was amazing! I never wanted to leave this magnificent place! thank you for having us ! we felt so pampered!!

This place is awesome The workers there are awesome Nice people Same place Views are amazing I asked them to decorate the room for honeymoon They did an amazing job

Host Response

Hi Oyon, thank you for being our guest and taking the time to share your feedback! It's wonderful to know you enjoyed the views and found the team to be friendly and accommodating. We're glad that the room decoration for your honeymoon met your expectations. We appreciate you taking the time to share your experience and would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.

We enjoyed our stay. The unit was much nicer that we expected and well equipped. The porch was perfect to enjoy the sunrise with a coffee and the dock was perfect to catch some sun. There location is very private and quiet, we rarely ran into other guests. There are not many food options near but it is a short walk to the Split and the South side. The bikes where functional but could use some TLC as they are stored outside. Overall if you are looking for a quiet get away this is a great place to stay.

Host Response

Hi, we appreciate your feedback and are glad you enjoyed your stay. It's great to hear that the unit exceeded your expectations and that you had a lovely time on the porch and dock. Thank you for mentioning the bikes; we value guest insights as a way to continually enhance the experience. We would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.

An excellent place to rest and disconnect from everything, they have many entertainment options in the palapa. Good communication with the hosts, we had a small fault with the AC and they fixed it quickly. I would definitely go back without thinking!

Host Response

Hi Gabriela, we're glad to hear from you and appreciate you sharing your experience. It's wonderful to know that you found the location perfect for relaxation and enjoyed the entertainment options we offer. We're also pleased that our team promptly addressed the issue with the air conditioning. We're excited about the opportunity to welcome you back for another relaxing stay in the future!

Very good home. The only thing i hated was the location getting there. It’s about 20 minutes from the main city and the road are extremely bumpy. Other than that the host was very good at communicating about anything i needed.

Host Response

Hi, thank you for sharing your feedback. We’re glad to hear that you found the home to your liking and appreciated the communication from our team. We understand the challenges with the location and road conditions, and we appreciate your insights. We're excited about the opportunity to host you again and deliver a more enjoyable experience in the future!

The place looks like the pictures, just a bit dated. The bathrooms aren’t that great tbh but everything else is good. The WiFi was terrible, didn’t work the whole time we were there. The security at the entrance were very nice and recommended places for us to go. Overall it’s good for its value, it’s not the nicest place but it definitely worked for what we needed.

Host Response

Hi Cecilie, thank you for your feedback. We appreciate your comments about the value of our property and are glad that our security team could assist you during your stay. We would have gladly assisted with any WiFi issues if this had been brought to our attention during your stay. We are glad to report that the property is undergoing renovations and the pool is being redone. We hope you enjoyed your time in Belize and look forward to welcoming you back for an even better stay.

Our studio was really cute and had everything we needed! We stayed for two weeks and at times would cook at home, I always had what I needed in the kitchen and everything was clean. The bed was really comfortable and I had great sleeps every night! The ac stopped working a few times and every time I messaged the host she was quick to respond and within a half hour the maintenance personal were there to fix the problem. I would definitely come back and stay there again!

Host Response

Hey, thank you for your feedback. We’re pleased to hear that you enjoyed the studio and found it well-equipped and comfortable for your stay. It's great that our team responded quickly to the AC issues you experienced, ensuring you had a restful visit. We would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.

Studio in San Pedro

Stephen

Excellent, 9 months ago

We spent our honeymoon there. Beautiful place, beautiful views, we had a great time. People are friendly.

Host Response

Hi Stephen, thank you for sharing your experience with us. We are delighted to know that you enjoyed the stunning scenery and the warmth of our local community during your honeymoon. We truly appreciate your communication and are grateful for your feedback. We would welcome the opportunity to have you back for an exceptional experience in the future.

nice affordable beachfront property, a 5 minute golf cart ride out of town, well kept condo and common area worth pool and deck chairs. Had a couple minor issues with A/C and a repair man who accidentally turned off all the power, the management company was easily reached and quickly responded to resolve the issues. We would recommend this property and would choose it again for our next visit

Host Response

Hi Lisa, thank you so much for sharing your experience! We’re happy to hear you enjoyed the beachfront location, the well-kept condo, and the pool and common areas. We’re also glad the golf cart ride made it easy to get into town. We appreciate your patience with the minor A/C issue and the brief power interruption, and we’re pleased our management team was able to respond quickly and resolve everything for you. We're excited about the opportunity to host you again and deliver an even better experience in the future!

The place was great and as described in the listing. We had a rental, so the place being up the hill was not an issue for us. The location was a short 5-minute drive from the stores, restaurants, and the main part of town. There was A/C in all the bedrooms, the kitchen, and the living room. The kitchen was well stocked for cooking as well, great place.

Host Response

Hi, thank you for sharing your experience with us; we are glad you enjoyed our lovely home. It's wonderful to hear that the location and amenities suited your needs. We sincerely hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.

location is a little far out of town of Placencia. I knew this in advance. a car is a must. Photo are perfect representation of property. Any problems were addressed timely

Host Response

Hi Ervin, thank you for your kind words about the representation of our property and for acknowledging our prompt response to any issues. We appreciate your understanding of the location, as it can provide a peaceful retreat from the town of Placencia. We sincerely hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.

I loved it! We rented a golf cart so it was easy to drive into the downtown area. We enjoyed the beach access and quiet space.

Host Response

Hi Mercedes, thank you for sharing your feedback. We're glad to hear from you and appreciate you sharing your experience. It's wonderful to learn that you enjoyed the convenience of the golf cart and appreciated the beach access and peaceful environment. We're excited about the opportunity to host you again in the future!

2BR Condo in Placencia

Jessica

Excellent, 9 months ago

Enjoyed our stay! Great views. Relaxing. Nice pool!

Host Response

Hi Jessica, we're glad to hear that the home suited your needs. It's wonderful that you enjoyed the great views, found the atmosphere relaxing, and appreciated the nice pool. Thank you for choosing to stay with us, and we look forward to hosting you again in the future.

Very nice venue, albeit access is via a bumpy dirt track. Very clean but quite a way from the lively parts of San Pedro. Property had everything we needed

Host Response

Hi Tony, thank you for taking the time to share your experience with us. We’re glad to hear that you found the home very nice, clean, and well-equipped with everything you needed. We appreciate your feedback regarding the access road and the location’s distance from the lively areas of San Pedro, as this helps us provide clearer information to future guests.

It was perfect. Each room had its own AC. The master bed room was perfect. The pool was amazing! It was perfect. Will definitely stay over again. The only thing is you're gonna need a vehicle if you wanna get into town. There had bars, supermarket, gas station and restaurants nearby like a 5 min walk.

Host Response

Hi Kimberly, we appreciate you sharing your feedback regarding your recent stay. It's wonderful to hear you appreciated the air conditioning in the rooms, the master bedroom, and the amazing pool. We also agree that having a vehicle can make exploring the nearby bars, supermarket, gas station, and restaurants more convenient. Thank you for choosing to stay with us. We look forward to hosting you again in the future!

The place was clean and generally comfortable, though the furniture is a bit dated and could use some upgrades. The TV also needs updating — I tried connecting to Netflix but was unable to do so. The stove works fine but requires a lighter to ignite, and the kitchen could use more cookware — there was only one frying pan, which was quite worn and sticky. One major drawback was the daily construction noise from workers who started around 8 a.m. and continued late into the evening; I believe they were part of the resort next door. Despite that, the area itself was peaceful and relaxing. The beach was somewhat dirty after the rain, which was disappointing, but overall, I did enjoy my stay. With a few improvements, this could be a really lovely spot.

Host Response

Hi, we appreciate you sharing your feedback regarding your recent stay. We're glad to hear that the home suited your needs and you found it clean and comfortable. We appreciate your feedback regarding the furniture, TV, and kitchen supplies. The construction noise may have affected your experience, and we value your input on that as well. It was our pleasure to host you, and we invite you to visit us again in the future!

Quiet, peaceful place with a wonderful pool that we used everyday! As long as you have a golf cart, the little drive is just fine. A few restaurants super close. Had everything we needed for the stay.

Host Response

Hi Heidi, we appreciate you sharing your feedback regarding your recent stay. We’re glad you found everything you needed for your stay and enjoyed the convenience of the nearby restaurants. It was our pleasure to host you, and we invite you to visit us again in the future!

Vacasa is a management company rather than an individual host, so the personal touch/flexibility is missing, as compared to an individual host; they are rigid to their process/policies and will refer you to the policies/procedures rather than being ready help find solutions. Responses were quick, but generic in nature, possibly AI generated. Vacasa did nothing wrong, it is just a different, businesslike approach, compared to all other AirBnB properties we have stayed in. Couple of appliances did not work, AC struggled a bit and was much less efficient compared to the AC in other places we stayed in Belize, door lock was erratic. However, overall we had a very good time and we certainly did enjoy our stay here - the location is well out of San Pedro but that is what is advertised and is what we wanted - our stay was certainly very pleasant, and quiet and peaceful compared to in town, plus it's right on the ocean, with wonderful sunrise views!

Host Response

Hi, we're pleased to hear that the home suited your needs and that you enjoyed the peaceful location and stunning ocean views. We appreciate your insights regarding our management approach and the appliances, as feedback like yours helps us understand our guests' experiences better. We're glad to know your overall stay was pleasant. We would truly appreciate the opportunity to host you again in the future for a seamless experience from start to finish.

Everything was very good. To be honest, we loved the location. We felt at home, safe and everything was very clean and tidy. The only thing I recommend is to read the ad carefully, since we had a small problem with the bed because it was small and we were 2 adults and an 11-year-old child (but it was because I didn't read the information well, my mistake). It was a good experience to stay here

Host Response

Hi Keira, thank you for your feedback, and we appreciate your kind words about the cleanliness and safety of our location. We understand the importance of recognizing accommodation details while booking, and we are glad that you still had a positive experience overall. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!

The perfect spot to enjoy a peaceful relaxing vacation with breathtaking sunrises and everything you need to feel right at home. We can't wait to get back there again soon! Highly recommended.

Host Response

Hi Monica, we appreciate you sharing your feedback regarding your recent stay. We’re delighted you found our location ideal for a peaceful vacation and enjoyed the beautiful sunrises. It was our pleasure to host you, and we look forward to the opportunity to host you again in the future.

I have Mara Laguna multiple times at different condos and just like this trip I have always enjoyed my stay. Will definitely stay in this condo again.

Host Response

Hi Brent, we appreciate you sharing your feedback regarding your recent stay. We are delighted to hear that you enjoyed your stay at Mara Laguna and appreciate your continued support. It was our pleasure to host you, and we look forward to the opportunity to host you again in the future.

I recently stayed at this property, and while it had some nice features overall, there were several issues that made the stay not so ideal. Cons: The host's communication was inconsistent, contradictory & very unhelpful, leaving me uncertain about several aspects of the stay. The property is far from town, with a 45-minute drive each way, & the roads are in terrible condition – bumpy, rocky, and hazardous even for a golf cart. Mosquitoes were relentless, & the presence of crocodiles nearby was a concerning surprise. Limited number of food, grocery, and entertainment options are available nearby, & the property's furniture, although functional, was old & very uncomfortable. Pros: The pier with kayaks & paddleboards was a lovely feature, & the pool was enjoyable. The washer & dryer were a welcome convenience. Areas in Need of Improvement: The linens & white wash cloths are very dingy & need replacement. Drinking water was available, if it was cold it would be much better.

Host Response

Hi Antwan, thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed the pier with kayaks and paddleboards, the pool, and the convenience of the washer and dryer. We’d like to clarify a few points regarding your concerns. Our concierge was in regular communication with you during your stay, so any inconsistencies you experienced may have been from online instructions prior to your arrival. The property is located approximately 7.5 miles from town on a developing island. While the roads can be bumpy during the rainy season, the town council recently completed repairs last week. As expected in a tropical climate during the rainy season, mosquitoes can be present, and we appreciate guests taking precautions. While the property is near the lagoon, there are no crocodiles in the immediate area, and they do not pose a danger to guests. The island is still developing, so food, grocery, and entertainment options nearby are limited. Regarding furniture, new outdoor furniture had arrived, and the guests opted to wait until after checkout before it was set up. We are aware of the dingy linens and washcloths and are awaiting the arrival of a new set. The drinking water provided is room temperature via the complimentary dispenser, though we understand cold water would be a preference. We appreciate your feedback and will continue to make improvements to enhance the guest experience on the island.

2BR Condo in Placencia

Raymond

Repeat guest

Excellent, 10 months ago

Everything was excellent! Highly recommend and will be back!

Host Response

Hi Raymond, We are delighted to hear that you had an excellent experience! Thank you for your kind words and recommendation. We'd hope to welcome you back for another enjoyable and memorable stay in the future!

We had a great time staying here in San Ignacio. We were out and about exploring a majority of our time but absolutely loved the private pool when we were at the house!

Host Response

Hi Jade, we're delighted to hear that our home was a great fit for your party and that the location served you well! It sounds like you made the most of your time in San Ignacio, and we're glad you enjoyed the private pool during your stay. Thank you for choosing to stay with us, and we look forward to hosting you again in the future!

This is a very nice rental space. We were in unit #1 - the water access is phenomenal. Most excursions would just pick you right up on the dock. The restaurant there was delicious as well, never busy and easy to access. The trundle bed in the living room is huge (full size) plus the bed in the main bedroom is super plush and comfortable. I do recommend bringing extra trash bags with you if you’re staying more than a few days! Highly recommend. Beautiful scenery, easy to access + great atmosphere

Host Response

Hi Taylor, we are delighted that you enjoyed the beautiful scenery, convenient water access, and comfortable accommodations during your stay in unit #1. We also appreciate your note about the trash bags. Unlike hotels that re-stock during your stay, Vacasa provides a starter kit of essential supplies at check-in. Once those initial items run out, guests are welcome to replenish them as needed for the remainder of their stay. It was our pleasure to host you, and we invite you to visit us again in the future!

Accommodation with excellent views and amenities, excellent facilities and in general the whole house is very good. All the services are very complete.

Host Response

Hi Abelardo, thank you for being our guest and taking the time to share your feedback! We appreciate your kind words about the views, amenities, and overall quality of the house. We're excited about the opportunity to host you again and deliver another enjoyable experience!

2BR Condo in Placencia

Heidi

Good, 10 months ago

I really enjoyed my stay. The view was great and the beach was clean and enjoyable. The pool was wonderful to swim in. The accommodations were clean and inviting.

Host Response

Hi Heidi, thank you for sharing your feedback. We're glad to hear from you and appreciate you sharing your experience. It’s wonderful to know that you enjoyed the stunning views, clean beach, and inviting accommodations. We sincerely hope to have the opportunity to welcome you back and provide a stay that exceeds your expectations.

This place was even more beautiful in person, I was shocked as soon as I walked into the door with the views. My first morning I saw toucans right outside of my window! There’s also not too many food options till you get to San Ignacio about 10 min drive away, besides the hotel food which you have to book in advance, and in my opinion was a little expensive. But, I did enjoy the food they had regardless, and they set it up very nicely for you to enjoy by the pool. I would recommend booking here!

Host Response

Hi Krystin, thank you for sharing your experience with us. We're delighted that you found the views stunning and had the opportunity to spot toucans right outside your window. We appreciate your feedback about the dining options and the hotel food pricing, and we're glad you enjoyed the meals by the pool. We're excited about the opportunity to host you again and deliver an even more enjoyable experience.

Cute spot! Just keep in mind its about a 20 minute drive from the main area. Its quiet and relaxing area. Clean and host is responsive. I would come back!! recommendation: a full body mirror for the ladies lol

Host Response

Hi Kensy, thank you for sharing your experience with us! We're glad you found our property to be a cute and relaxing spot, and we appreciate your feedback on the drive time as well as the suggestion for a full-body mirror. We're excited about the opportunity to host you again and deliver another enjoyable experience!

If you don’t mind being away from town the location is great. Certainly priced for the value and will return

Host Response

Hi Christopher, thank you for sharing your feedback. We appreciate you taking the time to share your experience with us. It's fantastic to hear that you enjoyed the location despite its distance from town and that you found it to be a great value for your stay. We are thrilled to know that you are considering returning, and we can't wait to have you back with us!

Wheew, the stench this time of year is almost unbearable! Between the mangroves and rotting sargasso, the stinky stinky air surrounding the villa is inescapable. Thankfully the views balanced that out a bit. Watching the sunrise from bed everyday is phenomenal. So many windows all around, Check-in was easy. The owners are pretty hands off—no messages between check-in and check-out. So glad there was water in the kitchen because the heat is no joke. I highly recommend arriving to the pier via water taxi (ask the water taxi to take you all the way to the dock of the Island Pear Resort for $5) instead of just dropping you at the other side of the split. There’s a cute cafe in walking distance from the villa. Lots of peace n quiet over here on this side of the island. The pool on the property looked really clean and inviting, though I never used it. The bathroom only has a blue dim light—during the day you can use daylight—at night you shower in the dark. Hot water was plentiful.

Host Response

Hi Sea, we truly value your detailed feedback on your recent stay. We empathize with the challenges you faced with the surrounding air quality. Your description of the beautiful sunrises and seamless check-in process warms our hearts. It's delightful to know you explored the nearby café and found the pool inviting. Your insights are invaluable to us, and we eagerly anticipate the opportunity to host you for another rejuvenating getaway in the future!

The grounds are beautiful. The room lacks a little, the mattress is super uncomfortable for 2 people. There's a metal piece that runs around the perimeter of it, inside the mattress itself and does not have any give around the outer perimeter. I woke up stiff and sore everyday. This mattress would most likely be good for one person. The bathroom could use more lighting as there is only a singular ceiling fan light combo on the vanity side of the bathroom so it's really dim when you take a shower at the other end of the bathroom. A table lamp beside the bed would be a great addition too, when you don't want bright overhead lights on. There was slight problem with the air conditioner which was promptly fixed by a maintenance man. I would not choose this particular unit #24 again unless they get a new mattress. Samantha and Lourdes were always available and quick to respond which we truly appreciate.

Host Response

Hi Sandi, thank you for choosing to stay with us and for sharing such wonderful feedback. We’re glad you enjoyed the beautiful grounds and appreciated the quick response from our team. We’re sorry to hear about the discomfort with the mattress and the lighting concerns. We truly value your input and will review these items to improve the guest experience. We’re happy the air conditioning issue was promptly resolved, and we appreciate you recognizing Samantha and Lourdes for their attentive service. Your comments help us make future stays even better, and we hope you’ll consider giving us another chance in the future.

From the unique design, the breathtaking pool and views, to the incredible staff. The property was exclusively rented by my party for privacy and we couldn’t have been happier. Every need was anticipated and Miriam went above and beyond to ensure my birthday trip was more than I could have imagined. The pictures don’t do this property justice! Thank you from the “Swan Villa Girls” and #SneakAway2025. We will be back.

Host Response

Hi Senika, thank you for choosing to stay with us and for sharing such wonderful feedback! We're delighted that you enjoyed the unique design, stunning pool, and views of the property. It's great to hear that Miriam made your birthday trip special and exceeded your expectations. We appreciate your kind words and look forward to welcoming you and the "Swan Villa Girls" back for #SneakAway2025!

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