Vacaanda Group

Reviews

Superhost

223 total reviews · 5 listings

90% Excellent

223 reviews

4.87

2022–2026

Cleanliness 5.0

Accuracy 4.9

Communication 4.8

Location 4.7

Check-in 4.9

Value 4.8

223 reviews

4BR Home in Tulum

Alain Bismark

Excellent, 1 week ago

My stay was incredible. Arriving was very easy, and they were always available for any request. The house is very nice and had everything needed to make our stay as pleasant as possible. I will definitely return.

The houses were great for our large group celebrating a birthday. Some wear is starting to show, and a few things weren't functioning quite right (like the pool jets), but overall, it was a really lovely, clean space. The concierge was SO helpful and really took care of our every need. When we lost hot water in one room, they replaced the whole water heater to make sure we were taken care of. Also, don't skip on hiring the chef! The meals we had were truly outstanding, and the chef and team took care of all the prep and cleanup. The concierge was also able to arrange transportation each day, and all our drivers were so kind. They even brought us a suitcase we mistakenly left behind at the airport. I highly recommend the spa services offered - best massage ever! All in all, we had a wonderful, safe, and easy trip!

Loved this place. Home is as beautiful as described and depicted in pics. Communication with host was timely and effective. We booked last minute (day of) after realizing our initial booked place Was drowning in sargassum. This place is on a rocky outcropping which does not collect much sargassum, and has a few tide pools to explore. Some of us even snorkeled off the rocks and saw lots of sea life including a large lobster. Everything about the house was modern and top of the line. There is no sandy beach if that is what you are looking for. There is however, a beautiful cenote in walking distance from the house to explore. I would 100% stay here again.

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