4BR Villa in Tulum

The Space

This modern jungle villa is located in La Privada, a gated community in Aldea Zama. Guests can enjoy a private pool, outdoor Jacuzzi, sun deck, and alfresco dining area. Fast Wi-Fi, dedicated concierge service, and walkable access to cafés, shops, and restaurants make the villa well suited to families, groups of friends, and remote-work getaways.

Top Amenities

• Gated community with 24-hour security
• Private pool and outdoor Jacuzzi
• Air conditioning in all common areas and bedrooms
• High-speed Wi-Fi
• Dedicated concierge services
• Walking distance to shops and restaurants
• Access to the community pool and paddle tennis court
• Sun deck
• Alfresco dining area

Bedroom Layout

• Bedroom 1, ground floor: Two double beds and an en-suite bathroom
• Bedroom 2, upper level: Two double beds and an en-suite bathroom
• Bedroom 3, upper level: One king bed and an en-suite bathroom
• Bedroom 4, upper level: One king bed and an en-suite bathroom
• Petit living room: One double sofa bed

The maximum capacity is 13 guests. Rates may vary depending on the number of guests.

House Rules

• Parties are permitted only with prior authorization.
• The villa is pet-friendly, subject to advance approval.
• Smoking is not permitted inside the villa.
• The villa is located in a quiet community. Loud noise is not permitted after 11:00 p.m., in accordance with Mexican law.
• Any guest not included in the reservation must be confirmed in advance.
• External personnel and visitors must receive prior approval for security reasons.

Important Information About Life in Tulum

Tulum is a captivating destination where ancient Mayan ruins meet lush jungle and the crystal-clear Caribbean Sea. The following information will help you prepare for the unique conditions and considerations associated with staying in this tropical environment.

Harmony with Nature

The villa is located in an ecologically unique area, and preserving its natural surroundings is important to us.

• Please avoid littering in the surrounding areas.
• Respect wildlife in its natural habitat.
• Conserve energy by turning off lights and using air conditioning responsibly.
• Turn off all air-conditioning units when leaving the villa.

Construction Updates

Tulum is undergoing significant growth and development. Construction may be taking place near the villa during your stay.

Typical construction hours are from 9:00 a.m. to 5:00 p.m., Monday through Saturday. In some cases, work may take place from 8:00 a.m. to 6:00 p.m. Certain construction phases may involve noise. These circumstances are beyond our control, although we will do our best to help make your stay comfortable.

Wildlife

Tulum is home to many species, including sea turtles and jungle wildlife. Animals may pass through the area or seek new habitats as a result of ongoing development and construction.

• Do not harm any wildlife you encounter.
• Notify us if you see an animal so we can safely return it to its natural environment.
• Keep food stored in the refrigerator to avoid attracting wildlife. We cannot control their persistent search for food.

Essential Services and Amenities

Tulum is a small town whose infrastructure was not originally designed for the current level of demand. Electricity, water, and internet services may occasionally be interrupted because of weather conditions or maintenance work.

Although these interruptions are beyond our control, we are committed to assisting you if they occur. Amenity issues may also arise occasionally because of frequent guest use. These situations are considered normal and are not necessarily the result of negligence. Our concierge team is available to address and resolve amenity-related concerns as promptly as possible.

Pool and Jacuzzi Care

Our pools are carefully maintained, but their condition at check-in may vary because of weather, natural debris, and wildlife. A dedicated maintenance team is available to address any concerns.

Listing Photos and Property Updates

Occasional last-minute changes may be necessary because of damage caused by previous guests. As a result, some details may differ from the listing photos. We remain committed to maintaining high standards and providing a quality guest experience. Please contact us before arrival with any questions or concerns.

Weather and Hurricanes

Quintana Roo is susceptible to hurricanes and heavy rain. We recommend purchasing comprehensive travel insurance to cover cancellations related to these or similar events.

Navigating Tulum

Tulum is developing rapidly, and some streets may be difficult to locate or may not be fully paved. ZIP codes can vary, and some streets have identical or very similar names.

Our concierge team will provide precise villa location details through an instant messaging app on your check-in date, along with comprehensive arrival instructions. We are committed to assisting you throughout your stay.

Humid Climate

Tulum has a highly humid climate, particularly during the wet season. Guests should be prepared for muggy conditions and for natural changes in construction materials, such as Chuukum stucco, which adapts to the humid environment.

Tulum Parties

Tulum attracts many types of visitors, including families, groups of friends, business travelers, and guests seeking nightlife. Parties are common, particularly during holiday periods.

Although parties are not permitted at the villa, we cannot control external events. If loud music from outside parties disturbs your sleep, we will do everything within our power to assist. However, these situations are beyond our control, and we cannot be held responsible for them.

Concierge Services

Our specialized concierge team can arrange third-party services before or during your stay, including:

• Tours
• Transportation
• Private chefs
• Yachts
• Spa services
• Decorations

We can help coordinate these services but are not responsible for situations involving external providers. If an issue arises, we will assist with resolving it, but we cannot be held accountable for circumstances caused by third parties. This does not affect your experience with the villa itself.

Concierge service is available from 8:00 a.m. to 10:00 p.m. It is not a 24-hour butler service. If an emergency occurs outside these hours, please call the concierge team.

External Vendor Policy

To protect the safety of guests, staff, and the property, any external vendor who has not been previously recommended or approved by us will be charged an access fee of MXN 3,000 per vendor.

This fee supports property security and covers administrative and operational costs that may result from damage, property issues, or incidents involving external vendors.

All external vendors must receive prior management approval before entering the villa. Access may be denied if authorization has not been obtained in advance or if the applicable fee has not been paid.