Valma Villa

Welcome to Valma Villa

Valma Villa is a four-bedroom retreat featuring modern boho style, a private pool, lush gardens, and en-suite bathrooms. Located in a secure community near restaurants and shops, the villa also includes personalized concierge service to help make your stay memorable.

The Space

Amenities

• Private community with 24/7 security
• Private pool
• Air conditioning in all rooms and common areas
• High-speed Wi-Fi
• Fully equipped kitchen
• Spacious living and dining areas
• Personalized concierge service
• Convenient location near restaurants and shops

Bedrooms

• Bedroom 1, ground floor: King bed and en-suite bathroom
• Bedroom 2, upper floor: King bed and en-suite bathroom
• Bedroom 3, upper floor: King bed and en-suite bathroom
• Bedroom 4, upper floor: Two king beds and an en-suite bathroom

Maximum occupancy is 10 guests.

House Rules

Safety and Access

• Use the safe for valuables and lock all doors when leaving the villa.
• Report lost keys immediately.
• Drugs and firearms are illegal in Mexico.

Check-In and Check-Out

• Early check-in and late check-out require concierge approval and may incur an additional fee.
• Luggage may be left with the concierge, but the villa is not responsible for items left before check-in.

Cleaning and Maintenance

• Guests must allow scheduled housekeeping and maintenance staff, who will be in uniform, to enter the villa.
• Towels are for villa use only.
• Please avoid getting sunscreen, oils, bronzer, or makeup on the furniture and towels.
• Report any damage found or caused during your stay.

Bathrooms

• The septic system cannot process paper or hygiene products. Please dispose of these items in the provided bin.

Noise and Events

• Quiet hours begin at 10:00 p.m.
• Parties are not permitted.
• Events require prior authorization. Please provide the event type, number of guests, and schedule.
• External vendors also require prior authorization and are subject to a fee of 3,000 MXN per vendor.

Smoking

• Smoking is not permitted inside the villa. A USD 500 cleaning fee applies for violations.
• Ashtrays are provided outside.
• Keep the glass doors closed while smoking outdoors.

Pets

• Pets are welcome.
• Owners are responsible for any damage caused by their pets.

Decorations and Flammable Items

• Candles, fireworks, and other flammable decorations are not allowed.
• The decoration service includes setup and cleaning.
• Bringing your own decorations incurs an additional cleaning fee of USD 25–30.

Pool Safety

• Diving is not permitted.
• Children under 12 must be supervised.
• There is no lifeguard. Guests swim at their own risk.

Energy Conservation

• Turn off lights and air conditioning when leaving the villa.

Occupancy

• Only registered guests may stay at the villa.
• Visitors require prior approval.
• The total group size cannot exceed the villa’s capacity.
• Requests for additional guests above capacity are reviewed through a brief interview and require an additional deposit, plus USD 25 per person per day.

Service Interruptions and Severe Weather

• As Tulum continues to grow, occasional interruptions to power, water, or Wi-Fi may occur.
• During severe weather, guests may be asked to vacate the villa for safety reasons.

Life in Tulum

Tulum is surrounded by jungle and nature, so wildlife may occasionally pass through. Humidity is high, and storms or hurricanes can occur; travel insurance is recommended.

Please keep food in the refrigerator and do not harm the animals. The concierge will provide the exact location and any additional information you need.