Saul

Reviews

1125 total reviews · 14 listings

84% rated 5★

1125 reviews

4.73

2017–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.7

Location 4.9

Check-in 4.7

Value 4.7

1125 reviews

3BR Penthouse in Cabo San Lucas

David

Excellent, 1 week ago

Great place and awesome view/location. Would definitely stay there again.

Host Response

Thank you so much for your wonderful review! We're so happy you enjoyed the penthouse, its beautiful views, and convenient location. It was a pleasure hosting you, and we'd love to welcome you back anytime!

We had a very nice stay! The features and amenities matched the description. It was very clean and had plenty of privacy. In addition, we thought the value for money was excellent, and it was great to also be able to enjoy the pools at the Pueblo Bonito complex. The only issues were that the air conditioning in one bedroom and the dining room didn't cool very well, so some friends had to sleep in the living room, and that the gas for the grill ran out just when we were about to cook hamburgers, so we had to finish them on the kitchen stove. Apart from those minor inconveniences, we really enjoyed our stay and definitely had a very good experience.

Montecristo Villas

Denette

Repeat guest

Excellent, 3 weeks ago

The resort itself needs some updating and they’re slowly taking away everything that made it special. The houses need some TLC too. But otherwise always a great time.

Host Response

Thank you, Denette, for sharing your feedback! We're happy to hear that you had another great time with us. We understand your concerns regarding the resort and villa upkeep, and we truly appreciate your honest comments. Guest feedback is important to us, and we'll be sure to share your observations with the appropriate teams. We appreciate your continued visits and hope to welcome you back for another wonderful stay!

View of the ocean from the pool is amazing. If you are wanting to see the sunset at all this is not your place zero views of that. Privacy is questionable first two days we had 4 different maintains people in the house with out letting us know. What a surprise come around the corner to the kitchen and there is a guy replacing the lights. Next day in the bedroom (different person) then on the outside stairs surprise another one replacing bulbs. Last was the guy replacing the pool lights. Besides those surprises the place is amazing and relaxing. Will defiantly consider this on our next Cabo vacation.

Host Response

Thank you, Billy, for taking the time to share your experience! We're delighted you enjoyed the amazing ocean views, private pool, and relaxing atmosphere of the villa. We sincerely apologize for the unexpected maintenance visits during your stay. We completely understand how important privacy is, and maintenance personnel should communicate with guests before entering the villa. We'll be sharing your feedback with the resort's maintenance team to help prevent situations like this in the future. We truly appreciate your understanding and are happy to hear that, despite these inconveniences, you had a wonderful stay. We'd love to welcome you back on your next Cabo vacation!

I wish I could do 3.5 stars but I gave it 4 stars because it deserves a little more than 3 stars. The villa needs to be updated. All the toilet seats where old, brownish color from age, with chipped pieces on the toilet seats. Literally all of them. These are very easy fixes to make the place a little nicer. Also we waited on the villa to be cleaned but noticed many dead moths on the floors. Overall the concept is nice but this villa just needed a little updating.

Host Response

Thank you Akeba for taking the time to share your feedback. We’re glad you enjoyed the overall concept of the villa, but we’re sorry that some details did not meet your expectations. We completely agree that even smaller items can make a difference in the overall guest experience. We truly appreciate you pointing these things out, and we’ll be sharing your comments regarding the toilet seats, general upkeep, and cleaning with our local Resort team so they can be addressed. Thank you again for staying with us, and we hope we have the opportunity to welcome you back for an even better experience in the future.

This is the second time we stayed at Saul’s place and both trips were fantastic. Saul was very good with communication and the properties were spectacular. A++

Host Response

Thank you so much for staying with us again! It was a pleasure hosting you for a second time, and we’re thrilled to hear that both of your stays have been fantastic. We truly appreciate your kind words about the properties and our communication. We look forward to welcoming you back for another great stay in the future!

Unfortunately, I wasn’t happy with my stay. The refrigerator was broken when we arrived, and I was disappointed the property wasn’t properly taken care of beforehand. When you are spending so much money I think as a host you should make sure everything is working before you have your guest arrive. Because the fridge didn’t work, some of our food went to waste, and we weren’t compensated when I was told they would compensate me for something at least. Fridge wasn’t fixed until a whole day later which was such a hassle because we spent so much money on groceries that went to waste . The AC on the second floor also didn’t work properly, which was another inconvenience it was really hot and my guest were not happy. The jacuzzi wasn’t working properly either. We called someone to fix it, but they weren’t able to, so we couldn’t use it during our stay. Overall, this stay didn’t meet my expectations and I feel these issues should have been addressed before our arrival.

Host Response

Thank you for sharing your feedback. We’re truly sorry that you experienced these maintenance issues during your stay, and we understand how frustrating that must have been. We genuinely want every guest to enjoy their time at the villa, and whenever something isn’t working as expected, we encourage our guests to reach out right away so we have the opportunity to help. Our local Resort team is available 24/7 by dialing 7000 from the villa phone, and they are always ready to assist with anything that comes up during a stay. We truly appreciate you bringing these concerns to our attention. Your feedback is important to us and helps us continue working with our local team to provide a better experience for all of our guests. We sincerely wish your stay had been a more enjoyable one.

If you are renting this villa thinking you are going to be staying at a luxury place. Think again! Unfortunately, the place was very poorly maintained. Lots of things didn’t work, including lights, hot water downstairs, electrical outlets without their covers, pool lights and automatic light switches would leave you in the dark in the bathroom. Also, we were only provided with one towel for each bathroom, and when the maid came she never replenished the towels or toilet paper. We barely had enough for the five day trip. The most unfortunate thing was probably the cleanliness of the place in general. Walked in on the first day and within minutes my bare feet were instantly black. I’m not sure they’ve mopped or swept in weeks. Countertops in the kitchen were crusty, stale water stains in the bathrooms. We were here for a wedding on property and really didn’t have many other options. But if you do have a choice, be sure to stay elsewhere.

Host Response

Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations. We take the condition and cleanliness of our villas very seriously, and your comments have been shared with our property management and housekeeping teams for review. Our goal is always to provide a clean, comfortable, and well maintained home for every guest, so we're disappointed to learn that this was not your experience. Regarding the maintenance items you mentioned, we encourage guests to contact us during their stay so we can coordinate with the Resort's maintenance team and address any issues as quickly as possible. We always strive to resolve concerns promptly whenever we're made aware of them. We appreciate your feedback, as it helps us identify areas for improvement. We wish you all the best and thank you again for staying with us.

★★★☆☆ This is a beautiful condo in a perfect beachfront location, which is why this review is so disappointing to write. We stayed for nearly two weeks, checking in on Monday, June 29, and checking out on Sunday, July 12. By the end of our first full day, I had already contacted the owner because the upstairs, where all of the bedrooms are located, would not cool. The following morning, I reported additional issues, including a leak from a bathroom ceiling, a non-functioning showerhead in the primary bathroom, and what appeared to be a plumbing leak around the base of the primary toilet. The biggest issue, however, remained the air conditioning. Despite repeated maintenance visits throughout our stay, the upstairs never became comfortable enough for sleeping. We spent most nights sleeping on top of the covers because it was simply too warm. A vacation without good sleep simply wasn’t much of a vacation.

Host Response

Hi Brent, Thank you for taking the time to share your feedback. We're truly sorry to hear that your stay did not meet your expectations and that you were uncomfortable during your vacation. Throughout your stay, we remained in close communication with the Resort's maintenance team and requested multiple inspections of the air conditioning system. According to their findings, the system was operating within its expected parameters, and they were unable to identify a mechanical malfunction. We understand that you believe the doors and windows remained closed during your stay. However, the Resort staff also reported observing doors and/or sliding glass doors open during some of their service visits. As a general recommendation, we advise all guests to keep all doors and windows fully closed at all times while the air conditioning is operating, as this helps the system perform more efficiently and also reduces the possibility of condensation caused by warm, humid air entering the Penthouse. We certainly understand that your experience did not meet your expectations, and we regret that despite the Resort's repeated inspections and efforts, the cooling performance was not satisfactory for you. We appreciate you taking the time to share your concerns, as guest feedback is always taken seriously. We wish you all the best in your future travels. Best regards,

This villa is truly spectacular. The breathtaking views, private pool, and stunning interior make it a perfect retreat. Daily housekeeping adds a wonderful touch, providing fresh towels, trash removal, and room refreshes to keep things comfortable. Please note that the kitchen isn’t equipped with cooking seasonings, so you’ll need to bring your own. Outside catering isn’t allowed. However, security is a top priority here, which made me feel completely safe despite the limited food options nearby. If you’re seeking relaxation, lounging by the pool, enjoying beautiful scenery, sipping drinks, and feeling secure, this is the place to be. I can't wait to return soon.

Montecristo Villas

Denette

Repeat guest

Excellent, 4 months ago

Amazing

Host Response

Thank you for your wonderful review! We're thrilled to hear that your stay was amazing. It’s always our goal to provide a memorable experience, and we're delighted we could be part of your trip. We truly appreciate your support and look forward to welcoming you back again soon!

The place was excellent but the hotel gave my mom and step-dad a hard time when they tried to come up to our room. They tried to pay but there was a communication gap and it caused a big ordeal. Some of the hotel staff were very rude to them and it was an extremely unpleasant experience. I’ll leave a separate review for the hotel somewhere else. Otherwise, The air bnb itself was excellent.

Host Response

Thank you Andrew for your review and for your kind words about the Penthouse. We’re delighted to hear that you enjoyed your stay and found the Airbnb itself to be excellent. We are very sorry to learn about the unpleasant experience your mom and step-dad had when visiting the resort. For the safety of all guests and staff, the resort maintains very strict access controls for visitors who are not registered guests, and all visits must be arranged in advance through the resort's front desk. Unfortunately, we are not involved in the resort's visitor policies or staff interactions. That said, we understand how frustrating communication issues can be, and we regret that this situation negatively impacted your stay. We appreciate you bringing this to our attention and will be sure to share your feedback with the resort management so they are aware of the concerns regarding visitor access and customer service. Thank you again for staying with us. We truly appreciate your feedback and hope to have the opportunity to host you again in the future.

I have stayed at Monte Cristo many times. I have always liked the location. The Villa did not have hot water in the upstairs bathroom. In the downstairs bathroom had hot water in the shower the first couple of days but no hot water at the end of our stay. We stayed 14 nights. call. We called maintenance, they came to look at the water and said we had hot water but didn't. Would I stay there again, yes I would. When you are paying over $400.00 per night it would be nice to have hot water.

The host was very responsive and communicative before and during our stay, which we appreciated. However, our arrival experience was disappointing as the villa had not been fully cleaned- trash was still present and beds were unmade. Because this listing operates within a hotel, resolving the issue was more complicated than expected and took over two hours. We were ultimately moved to a different room for the first night. The concierge also repeatedly said they would call back but often did not follow through, and staff interactions felt unhelpful and at times not very welcoming. Once settled into the correct villa, the accommodations were very nice and we enjoyed our stay. The host remained responsive throughout, but most coordination required repeated follow-ups on our end. Overall, the property itself was enjoyable, but the check-in experience and service coordination significantly impact the start of our trip.

Host Response

Thank you for your detailed feedback. We truly appreciate your kind words about our communication and responsiveness throughout your stay. At the same time, we are very sorry that your arrival experience did not meet expectations. We also sincerely apologize for the inconvenience caused by the repeated follow-ups and the lack of timely communication from the on-site team. We completely understand how frustrating it must have been to spend the beginning of your trip dealing with these issues, and we appreciate your patience and understanding while the situation was being addressed. Your comments regarding the concierge service and staff interactions have been shared with the local management team so they can work on improving both communication and guest support moving forward. We are very glad to hear that once you were settled into the correct villa, you were able to enjoy the accommodations and the remainder of your stay. It was truly a pleasure hosting you, and we appreciate the opportunity to make things right during your visit. Thank you again for your honest feedback. It is very valuable to us and helps us continue improving the guest experience.

Excellent house, and the development is very nice. The pool and hot tub are excellent. And the temperature was great.

Host Response

We truly appreciate you taking the time to share your experience. We are pleased to hear that the house, the development, and the amenities met your expectations. It's especially nice to know that you enjoyed the pool, the hot tub, and the temperature during your stay. I would be honored to welcome you back on a future visit.

Montecristo Villas

Michael

Repeat guest

Excellent, 6 months ago

The property was in a great resort with access to the hotel pools, while still having our own private experience. The complimentary shuttles were a nice touch, as long as you called ahead and your group was ready for pickup.

Villa Montecristo de 3

Joel

Good, 6 months ago

This was a great place however, the villas are dated, and several things did not work. This is by no means a modern unit, but it is a good vacation spot.

This is our third time renting from Saul and we always appreciate his proactive communication and responsiveness when we have questions. The villas on the property are beautiful and quiet.

Host Response

Thank you so much for your kind words and for choosing to stay with us again! It truly means a lot to have you back for a third time. We’re so glad you continue to enjoy the villas! Looking forward to hosting you again soon!

Beautiful location and villa! It is part of a very hilly resort, so be prepared for a good workout if you decide to walk. However, we were there during their busiest week and had no issues getting resort-provided transportation in a timely manner. The villa and view were gorgeous. Loved having our own pool as the main resort pools were very crowded (again, busiest week of the year). Saul communicated well both before and after the booking was made. Overall a great vacation. We’d definitely come back!

Host Response

Thank you so much for your kind review Carrie! I’m really happy to hear that you enjoyed the villa, the beautiful views, and having your own private pool, especially during such a busy time at the resort. You’re absolutely right about the hills, but I’m glad the resort transportation made getting around easy and convenient for you. It’s also great to know everything went smoothly during your stay, even during the busiest week of the year. I truly appreciate your kind words about the communication. It was a pleasure assisting you before and after your booking. We would love to host you again anytime. Thank you for choosing us for your vacation! Best regards,

Saul was an excellent host. He was incredibly responsive and was able to assist with all questions. The villa was stunning and immaculately clean. We will definitely be back!

Host Response

Thank you so much for your wonderful review! Thank you Holly! It truly means a lot to hear that you enjoyed your stay and that the villa met your expectations. I’m especially glad I could assist you and make everything as smooth as possible during your visit. You were fantastic guests, and it would be an absolute pleasure to host you again anytime. We look forward to welcoming you back soon!

The house is very nice, the resort is amazing, and it is worth it a thousand times over because of the pool and private Jacuzzi.

Host Response

Thank you for your comment Paola! We are delighted to hear that you enjoyed the house and everything the resort has to offer. We're delighted to hear that the pool and private hot tub made your stay even more special; they are definitely among our guests' favorite areas. It will be a pleasure to welcome you again in the future. Thank you for choosing us!

We experienced several significant issues during our stay that impacted the usability of the property. The downstairs air conditioning was not functioning for an extended period, making those areas unusable for sleeping. We also experienced a loss of running water, which affected our ability to use basic facilities. Additionally, we encountered a pest issue, including ants and a scorpion found inside the home near a sleeping area, which raised safety concerns for our family. We made multiple attempts to get assistance during our stay, but the issues were not resolved in a timely manner. The property itself has potential, but these issues significantly affected our experience.

Host Response

Thank you for your feedback. We’re truly sorry to hear that your stay did not meet expectations. We would like to clarify that our villas are privately owned residences, and while we manage them and coordinate all service requests, occasional maintenance issues can arise. That said, each of the concerns you reported including the air conditioning, water interruption, and pest control, were promptly escalated and addressed by the appropriate teams as soon as they were notified. Regarding the water interruption, this was a temporary, resort-wide issue and not isolated to the villa. It was resolved within approximately 3 hours, rather than the longer duration initially reported. We would also like to note that the local team’s contact details for assistance during your stay were shared multiple times prior to your arrival, to ensure you had direct and immediate support if needed. Regarding pests, the villas are located in a tropical environment, and despite regular preventive treatments, occasional sightings can occur. However, we take these matters very seriously, especially when they involve guest safety, and immediate action was taken. We understand how disruptive these situations can be and regret the inconvenience caused during your stay. Your comments have been shared with the relevant teams and the homeowner to help ensure improvements moving forward. Thank you again for your feedback.

We loved staying at Saul's place. The villa was beautiful. It offered plenty of space for our group and the pool and hot tub were awesome. We had no difficulties at all getting either the shuttle or a taxi and found it easy to get to other Pueblo Bonito properties or to downtown. Saul's place offers a perfect balance of peace and quiet while at the villa, and a fun, lively atmosphere at the sister properties. We enjoyed both! All in all, it was a great stay! Tip: You need to ask for the 10% discount on food and beverage at the Pueblo Bonito restaurants, they do not automatically apply it. We did not realize this initially, but the front desk staff were wonderful and applied it retroactively for us.

We were the victims of a home robbery during our stay at the Villa. We were in the upstairs portion of the home and they came in from the lower level and stole Phones, Wallets, Bags, Clothes, Sunglasses, etc. we filed a report with security at the resort and they basically did nothing. We contacted the Host and they did nothing to support us or follow up. We paid to extended our stay two days to see if we could retrieve our things by working with security staff but to no avail. We’ve rented in this community many times before and never had an issue during our stays. The Villa is slightly outdated and could use a facelift. That said, it’s in a beautiful location and the host did a good job describing the home. In the end, we left without retrieving our stolen items. Scary part is they came in while we were in the home. It’s was most certainly a staff member….So be warned you cannot leave your sliding doors open in a tropical gated environment even when your home! Scary!

Host Response

Hi John, Thank you for sharing your feedback. We are truly sorry to hear about the distressing situation you described, as the safety and peace of mind of our guests is extremely important to us. Following your report, the resort’s security team conducted a thorough review, including camera footage from the surrounding areas. Unfortunately, no evidence of unauthorized entry or a robbery was found, and the information provided during the investigation contained some inconsistencies, which made it difficult to determine exactly what occurred. We understand how upsetting this experience must have felt, and we did remain in communication with the resort team while encouraging a full investigation. While we were not able to recover any items or confirm the incident, please know that concerns like this are always taken seriously. Regarding your additional comments, we appreciate your feedback about the villa and are glad you enjoyed the location and found the listing accurately described. We are continuously working on updates and improvements to enhance our guests’ experience. Thank you again for your stay and for bringing this to our attention. We wish you all the best moving forward.

Just got back from a 3 night trip with 6 women in our 30’s, and highly recommend!! It’s the perfect mix of high end but in the middle of the hustle and bustle of cabo. Great hotel/staff/amenities. The beds and wifi were great. The penthouse was spectacular with amazing views. Only complaint would be the water in the showers wasn’t scorching hot like we liked it and only 2 elevators for like the whole place. Get ready to go up/down stairs!

Amazing house! Check in was a little difficult because they couldn’t our reservation

Host Response

Thank you for your kind words and your 5 stars review about the house. We’re so glad you enjoyed your stay! We do apologize for the inconvenience during check-in. It seems there may have been a temporary issue locating the reservation, and we understand how frustrating that can be after traveling. We’ll be reviewing this with our team to ensure a smoother arrival experience moving forward. We truly appreciate your feedback and hope to have the opportunity to host you again!

The home is large and has a great lay out for families. However it is in desperate need of not only an up date but repairs. I would recommend texting in advance to make sure the house is stocked with miscellaneous items as well as propane for the grill and cushions on the outside furniture. The shower heads are in need of a soak in order to distribute water evenly. The view is amazing and the pool wonderfully warm. If you choose not to rent a car then my recommendation would be to rent a golf cart. It is a bit of a wait for their vehicles to pick you up.

Host Response

Thank you for your detailed feedback. We truly appreciate you taking the time to share your experience. We’re glad to hear that you enjoyed the layout of the home, the amazing views, and the warm pool. Those are definitely some of the highlights of the villa. Regarding your comments about updates and maintenance, please know that the home is part of a resort community and is regularly maintained. That said, we always value constructive feedback and will review your observations with our team to ensure everything is functioning as it should and properly stocked for future guests. We also encourage guests to reach out during their stay if anything is missing or needs attention, as we’re always happy to assist promptly. Thank you as well for sharing helpful tips about transportation. This will certainly benefit future visitors. We appreciate you staying with us and hope to have the opportunity to host you again in the future.

Montecristo Villas

Denette

Repeat guest

Excellent, 8 months ago

Always a great time.

We had a wonderful stay at Saul’s place in Cabo! The views from the property were absolutely beautiful and made for such a relaxing backdrop throughout our trip. We especially loved having the flexibility to cook our own meals in the unit or order room service directly through the hotel — it was the perfect balance of convenience and comfort. The location was another big highlight. It’s very central and walkable to Walmart and tons of local restaurants, which made it easy to grab groceries or head out for a casual dinner without needing transportation. A few aspects of the unit felt a bit outdated, and there were a couple minor maintenance items that could use attention, but nothing that took away from our overall experience. We had a great time and would definitely consider staying here again on a future trip to Cabo!

Host Response

Thank you for your thoughtful review! We’re very happy to hear that you had a wonderful stay and enjoyed the beautiful views from the property. It’s great to know that the ability to cook in the unit or order room service from the hotel added to the convenience of your trip. We’re also glad the location worked well for you! Being close to Walmart and many local restaurants definitely makes it easy for guests to enjoy the area without needing transportation. Thank you as well for your feedback regarding the unit. We truly appreciate guests sharing their observations, as it helps us continue improving the experience for future stays. It was a pleasure hosting you, and we would be happy to welcome you back on your next trip to Cabo!

Second timing staying with Saul at the Pueblo Bonita Montecristo. Saul was helpful and easy to work with before and during visit. The villa we had was part of Phase 2 PCMC, which is a lot nicer than Phase 1. The doors on the top story that open all the way are magical… it feels so wonderful to have them open looking out on to the pacific an watching the whales jump (from a distance, bring binoculars). The infinity pool is also top notch. The kitchen is equipped, but there are not staples at all. Pueblo Bonita has made some changes and presented some challenges. Check in took 90 minutes, which was unexpected. Their on resort food prices have gone up a ton ($85 per person for the Sunday brunch) while the resort food and drink quality isn’t that great. Also Uber can no longer pick you up on property, so it’s a $20 taxi anytime you want to go down town. Also they now use an App for booking the free resort-to-resort shuttle, which never worked for us because we were AirBnB.

Host Response

Thank you so much for staying with us again. We truly appreciate your continued trust and loyalty! It’s always a pleasure to host returning guests. We’re glad you enjoyed your villa and those incredible top-story doors. They really do create a magical experience, especially with the Pacific views and whale watching in season. The infinity pools are definitely one of the highlights of Montecristo. Thank you as well for sharing your honest feedback regarding check-in timing, transportation, and recent resort policy changes. While some of these procedures and pricing adjustments are managed directly by the resort and outside of our control, we completely understand how they can impact the overall experience. We always aim to communicate updates as clearly as possible so guests can plan accordingly. We also appreciate your note about kitchen staples. We do provide the essential cookware and equipment, but we recommend guests plan to purchase groceries for personal-use items during their stay. It was a pleasure hosting you once again, and we would be happy to welcome you back anytime for another Cabo getaway!

Montecristo is an excellent set up for a family, we have visited and booked through Saul multiple times and look forward to our next visit.

Host Response

Thank you so much for your continued trust and for choosing to stay with us multiple times! It truly means a lot! We’re so happy to hear that Montecristo continues to be a great fit for your family and that you enjoy the setup as much as we do. It’s always a pleasure hosting you, and we sincerely look forward to welcoming you back for your next visit!

Montecristo Villas

Christina

Excellent, 8 months ago

We have stayed at this resort before and absolutely loved it. We are thrilled to now have found that this unit is owned by one person so each time we rent it will be the same one. We stayed for two weeks and had our university aged children visit over the duration. I think next time we will book for one month because it’s so centrally located and easy to get to. Having a car is a must if you want to also go and visit all of the local gems with it a 10 to 15 minute drive. Prices to eat on property have really increased as has most of Cabo. We love the proximity to the marina because we like to go and walk early mornings and go for breakfast. The entire team on this listing was easy to reach for any small things that came up. We can’t wait to stay here again and we appreciated the heated pool because it was a bit chilly at the beginning of our stay. See you again soon!

Saul was great to work with. Everything was as advertised and as expected. The Montecristo villas at Pueblo Bonito Sunset Beach are great spaces. Recommended for a family or a group of friends!

Host Response

Thank you for your kind words! We’re delighted to hear that everything met your expectations and that you enjoyed the villa. It’s great to know the space worked well for your family/friends. We’d be thrilled to welcome you back anytime!

The villa was beautiful. We did have some issues with hot water in the shower, running toliets, and the dryer did not work but the resort handled all of these issues for us.

Host Response

Thank you for your feedback! We’re glad to hear that you found the villa beautiful and that the resort team was able to promptly address the issues with the hot water, toilets, and dryer. Your comfort is very important to us, and we appreciate you taking the time to share your experience. We hope to welcome you back for an even smoother stay in the future!

Incredible stay!!! The house was so gorgeous and comfortable that we spent way more time than expected hanging around the heated pool, whale watching, and even cooking in the very nice kitchen! Housekeeping even came every day, even though we were only told to expect them every 3 days. We only had two very minor negatives. First, the pool was wonderful but there were some missing tiles and one of our people cut his toe pretty badly on a sharp edge, so be careful. We also chose to do the timeshare presentation, and our sales representative was... something. We received a two hour lecture that was about 20% about timeshares and the rest about 9/11, COVID conspiracy theories, and religion. (I'm underselling how weird it was, I promise you.) I don't think the Airbnb host had anything to do with that presentation, but just wanted to give others a warning if they choose to participate--the vouchers were nice, but it was an incredibly uncomfortable experience. That said, it amazing stay!!!

Montecristo Villas

John

Excellent, 8 months ago

Excellent property, location was amazing. Saw lots of whales from our balcony and fireworks too. Very peaceful, yet close to downtown Cabo’s bars and restaurants

Host Response

Thank you for your wonderful review! We’re thrilled you enjoyed the property and its amazing location. It sounds like you had some truly memorable moments with the whale sightings and fireworks! We’re glad you appreciated the peaceful setting while still being close to downtown Cabo’s bars and restaurants. We’d love to welcome you back for another unforgettable stay!

We had a wonderful stay at Saul's place to celebrate my wife's 60th Birthday with friends and family. Perfect location on the swimmable Medano Beach area and walking distance to town. The place is beautiful with sexy lighting and has very nice features as mentioned in the listing. Having the pool was awesome for those late night dips after coming back from a long day! It had everything we needed and more! Everyone at Pueblo Bonito was very kind and accommodating and Walmart is very close for groceries. We had a few dinners at the condo, a few in town and at the Resort restaurants. We'll recommend Saul's place to everyone looking for a rental and would love to stay again the next time we're in Cabo San Lucas! Steve & Kim

Host Response

Thank you so much, Steve and Kim! We’re thrilled you chose our place to celebrate such a special occasion and that it helped make your wife’s 60th birthday memorable. It’s wonderful to hear that you enjoyed the location, the pool, and all the amenities, as well as the hospitality of the Pueblo Bonito team. We really appreciate your kind recommendation and would be delighted to welcome you and your friends and family back the next time you’re in Cabo San Lucas!

If your coming to Cabo this is the best place to stay, amazing view incredible hospitality. Place was clean fast room service great food and drinks i look forward to coming back !

Host Response

Thank you for your wonderful review! We’re thrilled you enjoyed the amazing views, hospitality, and all the amenities during your stay. It’s great to hear that everything—from cleanliness to room service and dining—met your expectations. We look forward to welcoming you back to Cabo soon!

Oh my goodness! What a lovely place to stay for me, my spouse and our 3 adult children. It exceeded our expectations. The penthouse is absolutely stunning. We especially loved all of the outdoor space! Location is perfect. We won’t hesitate to book this penthouse again. Loved everything about it. Host was so gracious and helpful and communicative.

Host Response

Thank you so much for this wonderful review! We’re truly delighted to hear that the penthouse exceeded your expectations and was such a great fit for you and your family. It’s lovely to know you enjoyed the outdoor spaces and found the location perfect. Those are some of our favorite features as well. It was a pleasure hosting you, and we really appreciate your kind words about our communication and hospitality. We would be absolutely thrilled to welcome you back anytime. Thank you again for choosing to stay with us!

Saul made the process simple and convenient. The Montecristo is absolutely gorgeous and does not disappoint. The pool, the hot tub, the VIEW…all amazing. Would definitely book again.

Host Response

Thank you so much for your wonderful review! We’re delighted to hear that we made the process simple and convenient and that the Montecristo lived up to your expectations. The pool, hot tub, and those views really are special, and we’re so glad you enjoyed them all. We truly appreciate your kind words and would love to welcome you back for another stay in the future!

The check-in process was quite slow. The house is beautiful. Great location. Not much communication with instructions for leaving. Example, strip the beds or not. Mid stay had cleaning service arrive. Nice surprise, but unexpected. No communication about it.

Host Response

Thank you for taking the time to share your feedback. We’re very glad to hear that you found the house beautiful and enjoyed the great location. That truly means a lot to us. We also sincerely appreciate you pointing out the areas where we fell short. We apologize for the slow check-in process and for the lack of clear communication regarding the mid-stay cleaning. To clarify, cleaning service is not included with the stay and normally carries an additional charge; however, we’re glad to hear that you received this service at no cost, and we hope it was a pleasant extra during your stay. We’d also like to reassure future guests that there are no checkout duties required. Our staff takes care of everything upon departure so guests can enjoy a truly stress-free stay. Your feedback is extremely helpful, and we’re already working on improving our communication to ensure every detail is clearly explained in advance. Thank you again for your honest review, and we hope to have the opportunity to welcome you back and provide an even smoother experience next time.

My family of 4, wife, 2 15 yr olds, ventured here on a friend's recommendation. Takes a while to get here from where we live, so when we arrived, tired and at the end of a long day, and saw the place, we decided to add 2 more days. The villas are all very spacious, and the room to move around is large. The views are serene and dramatic of the Sea of Cortez. The shuttle service, vans going up and down the roads to the villas day and night, is prompt and easy to use. The infinity pool, as others have noted, is relaxing and offers dramatic views. The restaurants and vibe at the Market at Quivira is lively, and nice. Good selection of many types of food and treats there. It is crowded, but we never felt overwhelmed or burdened by this. The steak house at the golf course is great food, top notch service. As for the main clubhouse where you check in, there is a nice restaurant there with amenable hosts. This is a worthwhile trip for your family.

Host Response

Thank you so much for sharing such a detailed and thoughtful review! We’re thrilled to hear that your family had such a wonderful experience and that the villas, views, and infinity pool exceeded your expectations. It’s fantastic that the shuttle service and resort amenities made getting around easy and enjoyable, and that you were able to relax and take in the beautiful Sea of Cortez. We’re also glad you enjoyed the dining options, both at the Market at Quivira and the Quivira Steakhouse, and that the atmosphere felt lively yet comfortable. It’s especially rewarding to hear that the villa was so inviting that you decided to extend your stay! Thank you again for your kind words and for recommending the experience to others. We would love to welcome your family back anytime for another memorable getaway.

We had a lovely stay at Saul’s villa; it was perfectly located on the property, the view was spectacular and myself and my two teenage adults had individual space and privacy with the layout of beds/baths. It is big for 3 people but that was by design. The villa would easily and comfortably fit 2 families! We has a great time enjoying the private pool and hot tub! The only minor downside (which I believe others noted) is the logistics; we did spend time shuttling to and fro for check-in, getting taxis, etc, took more time than I would have preferred. That said, we made new friends in the process! Thanks to Saul and team!

I must say overall Pueblo Bonito Montecristo is a beautiful resort with an Airbnb as an excellent gem. The space was perfect to accommodate our family during the Christmas holidays. All of the amenities made it worth the venture. The only negative I would mention is improve customer service among the staff at front desk/concierge service , which would have made our check-in and checkout process much easier.

Host Response

Thank you so much for your thoughtful review! We’re delighted to hear that you and your family enjoyed your stay at Montecristo and found the villa to be a perfect fit for the holidays. It’s wonderful that the amenities and space added to your experience and made your stay memorable. We also appreciate your feedback regarding the front desk and concierge services. We’re sorry that the check-in and checkout process could have been smoother, and we’ll use your comments to work on improving the guest experience in those areas. We truly value your kind words about the villa itself and hope to have the pleasure of welcoming your family back for another enjoyable stay in the future!

Absolutely stunning views! The home was very comfortable for all 9 of us. The host was very responsive with everything. The property is beautiful you have access to everything and there really isn’t any need to leave the property if you don’t want to. It is a very peaceful house and property and fun for small kids. Pretty unique to find a place that is fitting for all ages. Thank you for an incredible experience!

Host Response

Thank you so much for your wonderful review! We’re thrilled to hear that the villa was comfortable for all 9 of you and that the views and property exceeded your expectations. It’s great to know that everyone, from small kids to adults, was able to enjoy the space and find it peaceful and fun. We truly appreciate your kind words about our responsiveness, and we’re so glad the property offered everything you needed for an incredible experience. It would be a pleasure to welcome you and your family back anytime!

We had a wonderful stay at this house. The place was very clean and well maintained, which made us feel comfortable from the moment we arrived. The pool was beautiful and a great spot to relax and enjoy our time together. Overall, we had a very pleasant and comfortable stay and truly enjoyed the house. The only small issue was that the jacuzzi was not working properly during our visit, but it didn’t take away from our overall experience. We would definitely recommend this place and would be happy to stay again.

Host Response

Thank you so much for your kind review! We’re delighted to hear that you had a comfortable and enjoyable stay and that the cleanliness and maintenance of the house made you feel at home. It’s wonderful that you were able to relax and enjoy the pool together. We apologize for the issue with the jacuzzi and appreciate your understanding. We’ll make sure it’s fully addressed for future guests. Your recommendation means a lot to us, and we would be thrilled to welcome you back anytime for another great stay!

What a great villa! Spectacular views for the private infinity pool! This place was incredible and tucked away on a huge piece of property. The bedrooms are very large and plenty of closet space. We used the kitchen ,which had everything you need . Quivira golf course, on site, is one of the top courses in Mexico. Definitely worth playing plus a members discount for staying on the property. Saul was a great host as well. We had a small communication error on his availability but outside of that, he was a pleasure to work with and I'd definitely stay there again!

Host Response

Thank you so much for this wonderful and thoughtful review! We’re thrilled to hear you enjoyed the spectacular views, the infinity pool, and the privacy of the villa. It’s great to know the spacious bedrooms, well-equipped kitchen, and the Quivira Golf Course all added to your experience. Such a special place indeed. We also appreciate your understanding regarding the small communication hiccup, and we’re glad it didn’t take away from an otherwise fantastic stay. It was truly a pleasure hosting you, and we’d be delighted to welcome you back anytime. Thank you again for choosing our villa!

3BR Penthouse in Cabo San Lucas

Wendy

Excellent, 10 months ago

Amazing place - views and quality of the rooms! There was an issue with the drain in one of the bathrooms but the hotel maintenance team was super responsive and resolved the issue immediately. Every day hotel housekeeping staff checked in and kept the place clean. Room service was also very responsive. We added the all-inclusive with the hotel and it made it an amazing trip!

Host Response

Thank you so much for the fantastic review! We’re thrilled you enjoyed the amazing views and the quality of the rooms. We appreciate your understanding regarding the bathroom drain issue and are glad our maintenance team was able to resolve it quickly. We’re especially happy the all-inclusive option enhanced your trip, such a great way to enjoy everything the property has to offer. We’d love to host you again and hope to welcome you back soon!

The house has astonishing views of the Pacifico Ocean. The pool is crystal clean and the Jacuzzi works really well. I might stay there again when the time comes. the downside is that it is really difficult to leave the resort to catch an uber and can only leave by taxi (from the property) since the gate is a 30 minute steep walk UBER drivers are not allowed past the security gate, the resort wont take you to the entrance neither. all this was a problem for us when we ran out of goods at any point in the day.

Host Response

Thank you for sharing your detailed feedback! We’re thrilled you enjoyed the astonishing ocean views, the clean pool, and the Jacuzzi. We truly appreciate your insights regarding transportation. Understanding the limitations with Uber and the steep walk to the gate is important for future guests. We hope this won’t deter you, and we’d be happy to host you again, making your next stay as seamless as possible.

Villa Montecristo de 3

Heather

Excellent, 1 year ago

The location of this house is great, beautiful ocean views and convenient access to downtown.

Host Response

Thank you for your review! We’re thrilled you enjoyed the location, the beautiful ocean views, and the convenient access to downtown. We’d love to welcome you back anytime!

Montecristo Villas

Pablo

Repeat guest

Good, 1 year ago

Very nice place, but the pool was cold. Pool water heater didn´t work and maintenance people was unresponsive.

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