Victor

Reviews

178 total reviews · 5 listings

89% rated 5★

178 reviews

4.87

2021–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 4.5

Check-in 4.8

Value 4.8

178 reviews

4BR Villa in Tulum

Ramon

Good, 6 months ago

Excellent weekend

You HAVE to stay here. The pictures do not do this place justice. While there are a lot of places of “similar” value, this place feels like a rare pearl in a sea of oysters. Everything about this space is pristine. It was difficult to choose which room to sleep in, they are all so beautiful. The grounds of the property are well thought out and maintained, the dedicated restaurant in the center of the units is amazing. You MUST try their breakfast (which can be delivered to your villa). Our dedicated host made MANY recommendations (cenotes, restaurants, bars, clubs, transportation, bike rental, and everything in between). I cannot wait to come back!

We had an amazing stay at Twelve O’Clock Luxury Villa in Tulum. The villa is beautifully designed, very clean, and feels both private and luxurious. The rooms were spacious and comfortable, and the outdoor area with the pool was perfect for relaxing. The location was convenient, with easy access to beaches and restaurants. Communication with the host was smooth and very helpful. Overall, it was a wonderful experience — highly recommend for anyone looking for a stylish and peaceful stay in Tulum!

We had a great stay at this modern downtown space! The location was fantastic and we loved trying Noma — the new restaurant nearby — the food was delicious and the staff was super nice. Communication was good throughout, and check-in/check-out was smooth. The place was clean and stylish, and overall very comfortable. A couple of things to note for future guests — the pool is not heated, and unfortunately the rooftop jacuzzi was broken during the weekend of our stay, so it wasn’t able to be fixed in time. Also, only large bath towels were provided, so we recommend bringing washcloths if you prefer them. Still a great stay, and we’d recommend it for anyone visiting the area!

Beautiful jungle setting and a relaxing place to stay. Just a heads-up that access includes some unpaved roads, so plan accordingly. Kike (the coordinator) was outstanding—very responsive, friendly, and helpful throughout our stay. When we ran into problems with the dryer and the A/C, he stepped in right away and made sure things were taken care of. The cafe on the property was a big plus: convenient and consistently tasty. We’d stay again.

I came to TULUM to celebrate my birthday. Victor was responsive and the $$$ was just amazing. However, Victor recommended services (Driver, & Chef Dalia) weren’t pleasant. Airport pick up went beautifully! Although in tulum is where things began to fall apart. We had to make minor changes to our itinerary, & was still expected to pay 100’s of dollars even though we did not go, spent over $600 for transportation- We were cursed out, told to find our own way around tulum after trying 2 work with the transportation services on a better price to accommodate both parties. We were offered free brkfst from Chef Dalia (2x) & was fed excuses. As u can imagine- these 2 things can ruin a trip. I do want 2 mention the following people as they made all the bad, go away with their services Chef: Christian & Hector Driver: Gilberto Due to air bnb limited characters, this is all I am able to share. The home was beautiful, despite the broken window that had tape on it. I wanted to ❤️ this hom

This is a beautiful home. The host is wonderful. Very responsive and attended to every single request. Tips: Download the suggested app to communicate with host. Location: Location was fine for me. Not too far away from central Tulum or from hotel district but not too close either. HOWEVER, be aware of the pathway to the house has unpaved roads that appear to be sketchy. Just trust the maps and you will find the place. I do recommend that you rent your own vehicle or you will be using the taxis a lot. This house is not walkable distances to food/stores. If you rent a vehicle, rent a vehicle that can go over the bumps and unpaved roads. Overall, great home with a wonderful host. Property is as pictured in the photos. I enjoyed my stay and would book again.

- Amazing location. close to restaurants and bars, grocery store next door, not on the busy street - Cool spot that gives your party freedom and space, but the two common areas (inside and outside) are great there is definitely some noise from a night club around the corner, but for the location, vibe and COST (so affordable!) you cannot beat this place. the staff being on hand is a bonus too.. Our stay was incredible and I highly recommend it.

We enjoyed staying at this property. Victor was a good host and provided all he needed information to easily find the property and checked in on us frequently to make sure we had what we needed. The property was just as the photos depicted, nestled in a lush jungle with other surrounding properties. The house was clean, AC worked and I felt secure with the high walls surrounding the property. A few things to note, the property is off of a paved road so it feels a bit sketch getting to it. While the house had most things to cook meals with it, it lacked a microwave which would have been nice to have. The AC in one of the bedrooms rattled which was a bit annoying at night but kept us cool. We had 8 people with us and when taking showers the water would go hot and cold every now and then when taking a hot shower. Other than these items, the property was great for a large group. Internet was strong and is located near a few small convenience stores for easy access of good. I reccomend.

I was celebrating a hen do for two of my friends and was so happy with our choice of accommodation. What truly made our experience exceptional was the outstanding service. The host was incredibly welcoming and attentive, always going above and beyond to ensure we had everything we needed. They provided helpful recommendations for local restaurants and activities, and were always quick to respond to any questions we had. Overall, this Airbnb exceeded all of our expectations. We can't recommend it highly enough and would love to return someday. If you're looking for a luxurious and unforgettable stay in Tulum, look no further!

14 people came for my sisters 40th birthday! Things we loved: 1. Each person/couple had their own room and space with their own set of keys (room and front gate) 2. Víctor put in contact with a transportation company which connected me to the driver that we used all 4 days. 3. A common inside and outside area to gather before dinner or activities. We did a tequila tasting outside in the picnic tables. 4. Close to everything, we walked to dinner every single night. Things I wished I knew: 1. Tiles missing in the common area and they were covered by a rug. 2. Pool doesn’t get much sun this time of year so we did not get in. 3. The club behind the property is very loud at night. 4. Not really a cooking kitchen, it’s more of a bar area where we put the glasses, etc. Watch for ants. 5. The switches for the lights and fans in the common area are hard to find and needed assistance. 6. WiFi isn’t strong toward the back of the house. All in all, it was a great place to

It is very large and comfortable, however the outdoor furniture is worn, you understand by the weather but the top beds and the hanging chair below could not be used since the one below was broken. we had problems with the light that was resolved quickly and we were informed about the cistern had been emptied and they had to refill it, they solved it quickly. To get there if it is complicated and the data does not work, due to the constructions the way is very ugly and difficult to access. We were given quick fixes for certain problems and on the last day they only ignored the messages :). we had issues with the hot water that at the beginning if it worked but then failed and how we carried a baby if it was important to have hot water. It's nice but for the price one expects it to be in better condition.

Victor was very responsive from enquiries to booking and during our stay. He c was helpful in making reservations for our group at restaurants, a decorator for my birthday balloons and providing a concierge that took us everywhere we went. The only down side was the home chef company he recommended, she was very unprofessional and unresponsive plus d food wasn’t great. Also note that the house was very clean but not as new as the photos. Overall it was a pleasant stay, beautiful house, big spacious rooms and nice cozy kitchen.

Overall the place looked like the photos. However some of the showers looked dirty and stained. Outside on the roof there’s a lot of staining. Needs major power wash. Couldn’t get nice photos out there due to that. The hot tub/jacuzzi looked dirty. The jets did not work. We hired a chef but the stove didn’t work which was frustrating.. They were willing to let us use another units stove so that was kind of them. Those were probably my biggest complaints. Other then that it was great. The person of contact was great and responsive. He recommended so many places before hand which was great. Recommend for people to use a local taxi service. The one they recommended was 1200-2400 which is about 67-134 usd. Using local service is half that price. I know this sounds like a bunch of negatives but want to leave honest review and even with those negatives it did not have a major impact on our trip. We still enjoyed our stay there very much and would still recommend staying here.

We really love this place. It is as shown in the photos, the rooms super well, the kitchen has everything you need, the house is perfect for large groups. We also really like it because it's private, we have the space for us. The only thing is that it is a little complicated to get to the house, although Victor explains very well how to get there and we did not get lost or anything, only the streets are like terracería so it is essential to have a car to be able to move easier... but outside of that part everything perfect, thank you!

Victor’s place was EVERYTHING we saw in the pictures. We were actually in contact with Kike who was very responsive, very warm and helpful from the time we touched down, till the very last day. Whatever we needed or asked for he was literally a message away. This place was immaculate and soooo beautiful (amazing views and cool vibe). It wasn’t the easiest to find at first, but after a day or so, you’ll have it down packed. I would say you most definitely need a rental to really get around and hit the city of Tulum and you’re not far from really nice restaurants, bars, clubs. When you’re there, don’t sleep on the little local restaurants because the food and ambience was everything. Overall experience, 10/10. The only thing I would give like a 5/10 was the shower pressure in the bathrooms but it does not make it a no go and the beds are so comfortable. We will most definitely be back We really enjoyed your spot Victoria. Literally home away from home. Thanks again for everything.

This Airbnb was just as beautiful in person as it was in the photos. The Airbnb host Kike was very responsive and made sure he handled all of our request promptly. He was such an amazing host. Our pool was clean daily. We had the most amazing chef staff. Getting transportation to and from the beach and city was easy. I recommend using all of the services that the Airbnb can provide. Every service that we used through them was absolutely amazing. I definitely give this place a 10 out of 10.

This air bnb host was amazing. Although the power went out he was very communicative and it wasn’t his fault about the power going out. There was a big storm in tulum that caused the villa to flood on the second floor. That was the only issue but i don’t want to give a bad review because the host was truly nothing less than respectful. He tried fixing anything that went wrong. Tulum is a growing town. They are gaining a lot and building a lot. I don’t want to fault him and it flooded on the last day so the overall experience before it was great. I’m not sure what caused the flood but a worker came the next day and swept the water out.

Victor was awesome as a host! he responded within minutes nomatter what time I reached out! One of my friends left his suitcase when we were leaving and Victor got a taxi to bring it to the airport! The place was very clean and when we came in from excursions, our room would be prestige. The only complaints I have is no one told us they don't use wash cloths, so they don't provide them. I think that part needs to change because there are people from all over that do use them and will expect them. Second, the hot water didn't work the first 2 days and afterwards, it would stay hot every bit of 2 mins. That wasn't fun...other than that, great place and great host!

Victor is a great and friendly host. He provided us with recommendations for local places and they provide a variety of services. This location was private and quiet which was perfect for us. We set up our taxi services with Victor and got good drivers who were responsive and gave us daily round trips. Book this villa for your stay you will have no regrets- it is as described and exactly as the photos. Victor is very helpful and responsive you will have a wonderful time.

We loved the secluded feel of this home! It's nestled in the jungle surrounded by trees for ultimate privacy and serenity. If you know Tulum, you know this location is not necessarily in the ideal mix of things - it's a bit off of the beaten path which I think adds to the charm. Luckily, you have a taxi service on-call through the host Victor, along with the ultimate responsiveness, recommendations and options for booking other types of reservations and services. Victor helped us to book a private chef to the house which was such a treat (although we would probably try to find a different option next time). The on-site property host/manager, Kike, was also very friendly and responsive and helped with local recommendations and needs around the house. This home was great for our trip with spacious rooms, comfy couch for lounging, perfect little shallow area in the pool for our 2 year old to play, and bluetooth speakers in the living area. If I could nit-pick, I'd ask for more towels :)

Wow. What can I say. If I ever come back to Tulum I will absolutely be staying here again. The most responsive and helpful host I’ve ever experienced. Victor helped us plan the entire trip from reservations, to private chef and in house massages. Any question I had, was answered in minutes prior to even arriving. Even allowed me to send a customizable birthday sign for our transportation to and from the airport. When we arrived the Airbnb was in prestige shape and the pictures does not do this place justice. All of the rooms are huge and you can’t tell which is the actual master. So clean and neat. The concierge service was the best I’ve ever experienced. Anytime we needed a taxi, or anything at all the response time was within seconds. I absolutely loved this Airbnb and I will be staying here again if I come back to Tulum. Please book now. We had such an amazing time and they took great great great care of us. They are doing literally everything right and made my trip stress free!

4BR Villa in Tulum

Marco

Excellent, 2 years ago

This was a great villa, even nicer in person and very clean. The pool is perfect and adds a nice touch to the jungle-esque environment. Highly recommended and would come back without a doubt. Kike the Manager is a big part of the reason why we would come back, he was very, very responsive and flexible throughout the whole trip and really made things easy. Very professional and overall fantastic experience. 10/10

We had an amazing time staying at the Twelve O'Clock villas! The space is breathtaking - it felt like we were tucked away in the jungle, and it was perfect size for our group of 8. Victor was great with communication and helped us book airport transportation, a private chef for our first night, and massages in house. Upon arrival we were greeted by our host Kike who helped us with any questions or issues we had throughout our stay and connected us with drivers as well. Since the area is still being developed, the roads are not paved and quite bumpy, and it's sometimes a challenge for drivers who are unfamiliar with the villa to navigate the area. Regardless, it was still a great location as it was close to Tulum Centro and not too far from the beach zone. I would definitely come back and stay here again!

Kike and His Co-hosts were incredible! The place was fantastic and just as described. They were very responsive and gave us multiple recommendations for transportation services and other activities. The house was spacious enough for my friends and I while also being distant enough from the other properties that we did not hear others and we were not heard either. Through no fault of their own there are a lot of bugs as the place is in the jungle so bring bug spray, it is 100% a necessity. The only con I have of the place are that water was not provided. Overall, my friends and I enjoyed the place!

4BR Villa in Tulum

Brittany

Excellent, 2 years ago

Loved it very easy check in and was able to check in early they also responded so fast and brung me any and everything I needed no questions asked..

Victor is one of the best hosts I’ve ever stayed with!! From the moment we booked he was so helpful in planning our trip to tulum. He’s incredibly responsive and kind. His home is absolutely STUNNING - each bedroom is spacious and looks even nicer than the pictures. Victor also had groceries and water delivered to our home, helped us have the best driver Jorge with us every day and night including a day trip to Chichen Itzá, and coordinated a private chef experience for us. This was the best trip and a lot of it was thanks to this incredible host! Although the home is a bit difficult to locate, his helpfulness and responsiveness still made it the best decision for us.

Apart from inconvenient location far from paved roads, the place was amazing in all regards. Probably the best house we stayed in Tulum so far (we stayed in about 6 houses before). The house is beautiful, bright, has amazing territory around, swimming pool, a lot of trees. There are 12 similar houses around a central circle with Temazcal. Book it, you won’t regret! One more issue is you have to wait for warm water for several minutes. And our hot tub wasn’t hot and was leaking so we didn’t use it.

4BR Villa in Tulum

Mark

Excellent, 2 years ago

Beautiful villa! I hope to go back again one day. Victor made communicating with very easy!

My family and I stayed here for a week and really enjoyed our stay. Clean, well equipped, and peacefully situated. The management of this property is really well run. They were quick to communicate, arrange taxis, help out with recommendations, etc. we felt very safe in this home and enjoyed all it had to offer. The neighborhood is up and coming and the roads are still unpacked, so expect an off the beaten path adventure to get to it. Would 10/10 stay again.

This place was AMAZING !!! 10/10. It was beautiful. The host was very responsive and gave us multiple recommendations. They will help set up cab service, in-house massages and many more. The host, the driver, and the rest of the staff elevated our experience. There are so many parts of the property you can also utilize for pictures. One of our favorite parts was the villa came with a Bluetooth speaker that was loud enough to hear all around the house. I highly recommend and when I come back to Tulum I would stay here. THANK YOU SO MUCH AGAIN FOR HAVING US AND MAKING US FEEL WELCOME AND HELPING US FALL IN LOVE WITH TULUM.

Five friends and I came to Tulum for my birthday! The villa was AMAZING , looked just like the photos but better! The pool was cleaned daily, AC had the house freezing which we all loved! It was so hot and the mosquitoes were crazy but the home was bug free. The host was so attentive and gave us a full tour on arrival! He helped us with all the local recommendations! This place is perfect for 6-8 people to have a really great time! I will definitely be back!

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