Erika

J

Josh

1 month ago

5.0

Villa Melody

Absolutely fantastic stay, couldn’t have picked a better place for our playa del Carmen trip! Only 10-15 mins from xcaret!

Overall we enjoyed our stay! Erika was a great host and very helpful/accomodating. AWA is a great facility and the concierge team on site was beyond helpful with smaller things like golf cart transportation, arranging cabs, and printing. Location is great with a little strip mall outside with a OXXO, coffee spot and restaurant. The reason for the 4 stars is for the unit itself. The seating area is small, so was tight for 4 people to sit comfortably with furniture that is a bit flimsy. Some upgraded appliances would be nice as well, aka the toaster wasn’t great. The AC controls were also very fussy, often needing to be reset to properly work. Some would also just kick out. To try and meet the energy allowance we slept with them set to 26-28 degrees and turned them off often. We found the unit quite warm. We got to stay at a different unit and they did not impose the same energy restriction, so I think that is a bit of a flaw for this unit.