Alvaro

What a gem of a place! The caretakers, home and property were just incredible. I kept pinching myself to make sure what i was experiencing was real. We were two families w. 3 kiddos and the house was perfect for us. The caretakers, Liliana and Jose were ahhmazing. Allan and Marlen, were the chefs and made us delicious & fresh meals. We had a big storm roll through for about 24 hrs that dropped a significant amount of rain but we were comfy cozy. Other reviews mentioned a leaky roof but we had no issues. It is an adventure to get to Casa San Juan. We took the water taxi - which dropped us right at the dock and was about a 45min ride. We could not have figured out all the travel logistics without Alavro’s help. He was patient with all my questions and helped us to craft a terrific trip. He also went above and beyond to help us track down a kid backpack that got lost in transit - he contacted the captain of the boat and it was returned to us within 24 hrs. Amazing! Highly recommend!

This property is an excellent value! For the price, there's nothing else in Sian Ka'an (that I could find) which comes close in terms of the spaciousness of the property, having a pool, and direct lagoon access. The lagoon was magical, both enjoying from the dock as well as paddling around in kayaks. Totally serene. The beach sitting area and pool were where we hung out all day for the most part. There was a lot of sargassum unfortunately, but I know that comes and goes. The amount of trash on the beach is very sad, but the staff cleaned the area directly in front of the property daily. A note on the drive: it is about 90 minutes hard driving from the entrance to the biosphere, we rented a Jeep which wasn't strictly necessary but definitely made it easier to navigate the holes and make good time on the rough terrain. Simply put if you're prepared, the drive shouldn't be an issue. After all part of the experience is getting away from it all! Absolutely would stay again.