Home Travel Mexico

During our stay, we ran out of water twice. The pool has loose tiles that caused one of my children to cut himself, and we had to wear water shoes inside because there were a lot of pieces inside. The stove didn't work, and none of the grills worked. And there was a day when there was no privacy. There were workers inside the house on the roof right in front of the pool, and I had never been notified that they would be there. That really disappointed me. I spent more time asking them to fix those details than enjoying myself. Another day, suddenly, we saw someone inside the house without greeting us or telling us who they were or what they were doing there, and in the afternoon we found the garage open. I know it wasn't my house, but while I'm renting it, I assume it's mine since our belongings were inside and my family was there. I'm sure that for a Mexican or anyone else, that's not pleasant because you don't feel safe or comfortable since there's no privacy. Ms. Rox is very nice. You helped us a lot with the cleaning. Thank you.

It met all our expectations: comfort, space, amenities, cleanliness. The property is very well maintained in a quiet area. It was much more spacious than we thought from the photos. Communication was always attentive, prompt, and clear. Great for large families or multiple families. The kitchen is very complete, and if you add the barbecue, it's no problem to get organized and not leave the property and enjoy it.