Lupita
Reviews
630 total reviews · 8 listings
95% rated 5★
630 reviews
4.94
2018–2026
Cleanliness 5.0
Accuracy 4.9
Communication 5.0
Location 4.6
Check-in 5.0
Value 4.9
630 reviews
Wonderful Vacation Experience! ⭐⭐⭐⭐⭐ I had an amazing time during my vacation stay! The place was beautiful, clean, comfortable, and relaxing. The staff was friendly, welcoming, and always willing to help. Everything was wonderful, from the accommodations to the overall atmosphere. I truly enjoyed every moment of my stay and felt right at home. It was the perfect getaway to relax, unwind, and make beautiful memories. I would definitely recommend this place to others and look forward to visiting again!
Tori
Excellent, 1 month ago
We had the absolute best time staying here! Lupita was such a wonderful and helpful host from start to finish. She made everything so easy and was always available whenever we had a question or needed anything. We also loved being able to use the vendors she recommended for our private chef, rentals, and transportation. Everything was seamless and made our trip even more enjoyable. A special shoutout to Doris, who was absolutely amazing and so helpful throughout our stay! The house was perfect for our group, and we couldn’t have asked for a better experience. We would absolutely stay here again and highly recommend Lupita and her home!
Patricia
Excellent, 1 month ago
Lupita went above and beyond! Her place was so clean, beds were super comfortable, the pool/ backyard was amazing. Very private but close to everything! She was super attentive and responsive. The best experience!
Julie
Excellent, 1 month ago
Great house and comfortable space. The air conditioning is nice and cold. The pools are excellent. We had everything we needed to cook as well.
Mary
Excellent, 2 months ago
This was as an amazing Airbnb! The home is beautiful, spacious, and clean. The hosts were also very easy to communicate, and connected us with great vendors. Would certainly want to stay at this villa again to celebrate another special occasion!
Host Response
Thank you so much, Mary! We’re so happy you enjoyed the villa and your stay with us. It was a pleasure hosting you, and we’d love to welcome you back for your next celebration!
We had a great week and enjoyed the nice house. The privacy was extremely appreciated and important to us. We felt at home and our host did her best to make sure we had everything we needed. Lupita gave us great advices of places to visit, restaurants and things to do. A place we would come back to and recommend to our friends.
Constance
Excellent, 2 months ago
We (group of 9) had an amazing stay! From the very beginning, the host was incredibly responsive, communicative, and helpful, both leading up to our trip and throughout our stay. Any questions we had were answered promptly, which made everything feel seamless and stress-free. The accommodations were top-tier and exceeded our expectations. The space was exceptionally clean, beautifully maintained, and had everything we needed for a comfortable and enjoyable stay. You can tell a lot of thought and care went into creating such a welcoming space. We also took advantage of several of the concierge services (airport transportation to/from Cancun, grocery delivery, and decor services. Each were super easy to coordinate prior to the trip. Overall, we had a wonderful experience and would absolutely stay here again. The combination of the beautiful accommodations, exceptional cleanliness, and outstanding hospitality made this a 5-star stay. Highly recommend!
James
Excellent, 2 months ago
The house was beautiful and the host was INCREDIBLY responsive. We locked ourselves out if one room and someone was there in less than 2 minutes. House is exactly as described: lovely pools, well furnished and clean. A great pad for exploring the region.
Host Response
Thank you so much, James! It was a pleasure hosting you and your family. We’re so glad you enjoyed the villa and had a great stay. Our team is always happy to help and make sure our guests are well taken care of. We’d love to welcome you back anytime you’re in Tulum!
Nice house very big, communication was overly good and I would recommend and stay there everytime for Tulum
Terah
Excellent, 2 months ago
Villa Meka was absolute Heaven. Not only is it esthetically pleasing, every inch of the house was well used and thought out. The layout was perfect so that everyone was not on top of each other but was still able to interact and have a good time. The rooftop pool is amazing my group loved staying here. The staff was so attentive and friendly. I had a fabulous 40th birthday in Tulum!
Host Response
Thank you so much, Terah! It was a pleasure hosting you and your group for such a special celebration. We’re thrilled to hear Villa Meka exceeded your expectations and that you enjoyed the layout, rooftop pool, and our team’s hospitality. Happy 40th birthday once again—we’re honored you chose to celebrate with us in Tulum! We’d love to welcome you back anytime.
Khalissa
Excellent, 3 months ago
Lupita was the best host and this was the perfect place for my bach party! We loved everything about the place and enjoyed the extra services we booked. Would 100% recommend!
Host Response
Thank you so much, Khalissa! It was a pleasure hosting you and your group for such a special bachelorette celebration. Thank you for your kind recommendation we’d love to welcome you back to Tulum for another unforgettable getaway!
Niall
Excellent, 3 months ago
Lovely villa and excellent host. We went in low season so it was a bit quiet but overall fantastic place.
Denise
Excellent, 4 months ago
The hosts running this Airbnb are by far the most efficient I've dealt with. The home itself was absolutely beautiful. Lots of space for our large group of 10. Pools were beautiful and all the ourdoor spaces were great for relaxing and our evening "Happy Hours". The kitchen table was huge to accommodate all of us for excellent dinners, prepared by Chef Alex. As far as the hosts, Lupita recommended Chef Alex, Doris for transportation and Gavin for a photographer (as this was a milestone family trip). Everyone was excellent at their services and so kind. I've been using Airbnb for many years and this was the best experience I've had. Thank you!
Alyssa
Excellent, 5 months ago
Hosted me and 8 friends for my bachelorette and we had an absolute blast! The communication and hospitality was perfect and made the whole vacation run smooth. Having Doris as our driver was incredible and she made the party continue on every ride - we loved Doris! Overall great house for large groups in Tulum and felt very safe the entire time.
Hanna
Excellent, 5 months ago
We stayed here for a bachelorette party and everything was perfect! The chefs were seriously incredible, always punctual and the food was amazing! They gave us great recommendations as well. Also the driving service was awesome, also always punctual and good with recommendations! Everyone loved the house and the services so much, and the area was very safe. Staying in a house with only girls was a little stressful at first but we couldn’t have felt more safe during our stay. Thank you Lupita as well for always answering quickly and being on top of everything. Highly recommend!
Mia
Excellent, 6 months ago
Stayed at this beautiful home for my sister’s bachelorette trip! Such an amazing experience, plenty of room and space to hangout, both pools were amazing! The host was super helpful with amazing recommendations and very responsive! If we visit Tulum again we will be staying here again! Very safe and easy!
Host Response
Thank you, Mia! So glad you had an amazing stay and enjoyed the home and pools. You were a wonderful guest—hope to host you again in Tulum soon!
Heather
Excellent, 6 months ago
such a beautiful house, 6 bedrooms with en suite bathrooms, the rooftop pool was divine. i've been to places where i paid 10x the amount lupita charged and received similar treatment. super responsive and helpful host. this villa is too good for airbnb!
Erica
Excellent, 6 months ago
My group of 7 friends enjoyed our stay at this beautiful villa! We were celebrating a bachelorette party and utilized many of the services arranged by the host Lupita including decorations set-up and grocery delivery before we arrived! She also connected us with a personal driver, from Doris Tours team, who safely got us to every location we had on our itinerary. We also had the personal chef come and cook two meals for us which was also very delicious and convenient! Our trip was smooth from beginning to end thanks to Lupita and everyone else who assisted us! We also felt safe on the property and the rooms and pools were beautiful. 5/5 stars is easy to give to this property, the trip could not have been better.
Mylène
Excellent, 6 months ago
We had such a great stay at Lupita’s villa in Tulum! The place was super clean, spacious, and felt very open and airy from the moment we arrived. We were warmly welcomed with water jugs and a full walkthrough of the property by Gerard, which was a really nice touch. The villa has a large private parking area, which made things very convenient for us. The pool was a big highlight, our kids absolutely loved it! And there are plenty of spots to relax and tan with sun all day long. We especially enjoyed the outdoor dining table for meals together. Lupita was incredibly responsive and easy to communicate with throughout our stay, which made everything smooth and stress-free. The location is also great—about a 15-minute walk to La Veleta and around 40 minutes to Avenida Tulum. We would definitely book again!
William
Excellent, 6 months ago
Amazing stay in Tulum. Villa is amazing and the host made sure we had everything we needed for the week. A+, thank you
Elaine
Excellent, 6 months ago
Villa Karol was so cool. The mod style of the architecture made us drool. The sparkling pool and spacious kitchen were key, if you’re like my friends and I you will also see. I wouldn’t hesitate to re-book it. No regrets, I can assure it!
Mariell
Excellent, 6 months ago
Very pleasant stay, very nice facilities, and Lupita was very friendly. I would highly recommend it 😊
Had such a great time at Casa Alma. Lupita and Gerard were super responsive and helpful. Both gave a bunch of recommendations. Lupita helped us find transportation, Doris Tours. Doris was amazing! Also super responsive. We ended up arriving early and were allowed an early check in. Super clean, great backyard. Pools were amazing. Definitely recommend!
I am speechless with our stay. We had the most amazing experience. Our needs were met in every way and when we were needing travel and dinner accommodations the response time was immediate. The house was beyond beautiful and we could not be happier! THANK YOU!
Bella
Excellent, 7 months ago
Our stay at Villa Meka was wonderful. Lupita was a very friendly host who sent us recommendations and helped us with booking transportation and beach clubs even befoe we arrived. The space is gorgeous and the beds were very comfy. We had some issues with the hot water working but Lupita was very responsive and had maintence fix the issue right away. Highly recommend staying here!
Host Response
Thank you, Bella, for your review. It was a pleasure hosting you all. As I mentioned, the hot water from that shower was working properly when we arrived, it just needed to be turned all the way to the left. Thank you again, and we hope to welcome you back again soon!
We have nothing but wonderful things to stay about our stay in La Veleta in Casa Alma. We were traveling as a family of 5 and found the home to be comfortable, clean, and overly spacious. During our time in Mexico, there was a scare due to the violence and cartel activity on the West Coast. While we were over 25 hours away, Lupita and the home owner stayed in constant contact with us, provided information about local authorities and safety measures, and were exceptionally proactive and protective. This gave us tremendous reassurance. We loved everything about this home, the owner, and the concierge staff who assisted is in big and small wasy.Thank you Casa Alma for the wonderful memories!
Chris
Excellent, 8 months ago
Lupita was an incredible host, we wouldn't hesitate to return. The villa is fantastic and we really enjoyed our stay. Special thanks to our driver Doris who was super responsive, friendly, and went above and beyond to take care of us. Best in Class sevice for sure!
Will
Excellent, 8 months ago
Great communication, beautiful place set at the end of the street with Sun hitting both pools. Would love to stay again !
Would recommend anyone to stay at Casa Alma, we had a great experience. Lupita was very responsive and provided quick communication and great recommendations. The home was beautiful, and in walking distance to amazing restaurants. The suggested driving service was reliable and responsive, Doris was great.
We had the most beautiful stay here. The property is incredibly private, spotless, and thoughtfully curated, every detail of the decor felt intentional and elevated. Lupita was amazing to work with. She was super responsive and went above and beyond by helping us book a chef and bartender for our birthday dinner, which we hosted in the stunning outdoor dining space. It truly made the trip unforgettable. The home had everything we needed and more, and the location was perfect, about 15 minutes from the beach strip and restaurants, so it felt peaceful but still convenient. Such a beautiful getaway. We would absolutely stay here again.
Pauleen
Excellent, 8 months ago
We had an amazing stay in Tulum for my bachelorette trip with a group of 10 girls! The home was perfect for a large group, and our host was incredibly accommodating and responsive throughout our stay. We always felt very safe in the area, which was especially important for our group. Everything was exactly as described, and it made for the perfect setting for such a special trip. We couldn’t have asked for a better experience and would absolutely stay here again!
Host Response
Thank you so much, Pauleen! We’re thrilled the villa was perfect for your bachelorette trip and that you felt safe and well taken care of. You’re welcome back anytime!
Aimee
Excellent, 8 months ago
We took a family trip for my 50th birthday to escape the Siberia of Chicago. It was a short trip with multi generations—grandparents and high school and college aged children. The place was beautiful! It was incredibly peaceful and offered the perfect amount of space to allow for downtime and get together time. We sat at the island for breakfast and snacks, we lounged in the sun next to the pool, and we brought on extra chats from outside for a movie night. It was chilly the weekend we were there. It was perfect for worshiping the sun and bike riding but not quite warm enough to swim. Lupita was a godsend. She arranged our bikes and scooter rental, put us in touch with the airport shuttle, and recommended a restaurant our first night. If you like the way this incredible villa looks in the photos, this is what you’ll get.
Emily
Excellent, 8 months ago
This place was beyond what we could even imagine. Reviews and pictures truly do not do it justice!! We went for a bachelorette party and I do not know what I would've done without Lupita and her team. They helped us navigate EVERYTHING! Transportation, reservations, private boat party as well as connecting us with Alex at The Nomad who provided all of our meals and cocktails! We will definitely be back!!!
Host Response
Emily, thank you for the amazing review! We’re so glad Lupita and the team could help make everything seamless. It was a pleasure hosting your group—can’t wait to have you back! 🌴
We had an absolutely amazing stay at this villa, which was even more beautiful in person than in the pictures. The place is exceptional, very well maintained and perfect for relaxing. The host was remarkably kind from start to finish. She helped us a lot with the organization of transportation as well as planning several activities, which made our stay even more enjoyable and stress-free. His availability and attention to detail really made all the difference. We would definitely recommend this villa and would be happy to go back!
Nick
Excellent, 8 months ago
This place was amazing. Excellent service.
Host Response
Thank you, Nick! We’re glad you enjoyed your stay and truly appreciate your kind words.
Peter
Excellent, 9 months ago
I had an amazing stay at Lupita’s beautiful home in Tulum. The house itself is stunning — stylish, comfortable, and exactly as described. Lupita was a fantastic host and an excellent communicator throughout my stay, which made everything seamless. The neighborhood felt very safe and was a great base for exploring. I would absolutely love to stay here again and highly recommend it to anyone visiting Tulum.
Host Response
Thank you, Peter! It was a pleasure hosting you. We’re happy you loved the home and hope to welcome you back soon.
Had an amazing stay. Kids loved the pool (backyard is amazing) and Lupita and Gerard were amazing helping us get set up with a rental car, airport transfer, chef, and other experiences. Would highly recommend. One thing to note - the three upstairs bedrooms are only connected to the main floor by an external staircase which we didn’t realize in advance - it ended up working out okay but was a little tricky with small kids.
Heather
Excellent, 10 months ago
Came for a Christmas vacation with my teenage boys and my mother. We had a group of 6. The house was more than enough room. Everyone had private space. We were greeted by a local host with shots of tequila and a bottle in the kitchen. Location is excellent for getting through the downtown & beach clubs. The house itself was absolutely amazing. Excellent design and has everything you need.
Host Response
Thank you Heather for your kind words! We’re happy to hear the home, location, and experience met your expectations. We hope to host you again in the future.
I'm afraid to book another place in Tulum because I've felt right at home the few of times I've been there. It's very obvious that the host has poured heart and soul in this place, and by God, what an excellent space. Honestly, I spend more time in the house than out and about. Not that there aren't excellent places to visit to eat, dance the night away, and sightsee, but... Why? I usually travel with friends and family and we prefer to stay and enjoy the gorgeous and intimate patio setting; grill at the back or have their cheff cook us an amazing local meal. Lupita is a fantastic host and undoubtedly one of the best I've had the good fortune of interacting with.
Danielle
Excellent, 10 months ago
We had an amazing stay at Lupita’s home! The house was beautiful, very clean, close to town, felt very safe, and had everything we needed. We came for a bachelorette party with 10 girls and I can’t say enough how helpful Lupita was with organizing activities for our trip. She helped with everything from transportation to decorations for the house, beach club reservations, private chefs and more. I would absolutely stay again!!
Host Response
Hi Danielle , we are glad you and your friends had an amazing time at Villa Meka . Come back soon !
Jen
Good, 10 months ago
The house is very nice and peaceful and is as pictured. We enjoyed the pools, hanging out in the living room, and playing games. If you have a car, the location is convenient to both the beach and downtown Tulum. The grocery store is 5 minutes away and downtown Tulum is a 10 minute drive. There are beaches, cenotes and ruins within 15 minutes drive. Lupita was very responsive when we had questions. Note that the pools are unheated, there is no dishwasher, and parking is street parking (with plenty of space).
Host Response
Thank you Jen for taking the time to share your review. We are glad to hear that you had a pleasant stay, and would like to clarify that the villa does not include a dishwasher, and nowhere in the listing does it state that we have heated pools, as this amenity is not common in most villas in the area. The house also includes private parking, although guests often choose to park on the street in front of the villa since there is plenty of space available. Thank you again for choosing to stay with us. We truly appreciate your visit and hope to have the opportunity to host you again in the future. Best regards, Lupita
Yadir
Excellent, 11 months ago
Wonderfull, an amazing house
Menucha
Excellent, 11 months ago
Great spot! Went for a bachelorette party. Two things to know- the pool on the rooftop doesn’t have sitting space in the sun, so we had some people in the pool, some in the patio across the hall. Second, the water from the sinks/showers are saltwater. Otherwise, an amazing spot!
Host Response
Hi Menucha, thank you so much for your visit and for taking the time to share your experience. We just wanted to clarify that the house has multiple outdoor areas, and the rooftop area, where the pool is located, is designed to relax and enjoy. The pool is quite spacious, with capacity for up to 12 people comfortably. We believe the impression that there wasn’t enough space may have been because there were more than 15 people that day, which was not a problem for us, and we were happy to allow the extra guests. Either way, we truly appreciate your comments and are glad you had a great stay. We’d love to host you again!.
Archit
Excellent, 11 months ago
We had a fantastic stay at this Airbnb! The location was perfect — plenty of great restaurants and cafés just a short walk away, which made exploring the area super convenient. The house itself was clean, spacious, and very comfortable, with plenty of room for our family to relax. The large pool was a highlight — clean, well-maintained, and perfect for both lounging and swimming throughout the day. The hosts were incredibly responsive and helpful, always quick to answer any questions and make sure we had everything we needed. Overall, a wonderful experience — we’d definitely stay here again and highly recommend it to others!
Nigel
Excellent, 11 months ago
This is a wonderful place in a great neighbourhood with lots of restaurants and bars within walking distance. The home is beautifully appointed very secure and has a great pool. We felt very comfortable and were able to fully enjoy the accommodation. The hosts communicated clearly and in a timely manner relieving all anxiety that could accompany checking in and out. A definite venue when we come back to Tulum.
Erica
Excellent, 1 year ago
Lupita was an incredibly attentive host. She helped us with many recommendations and was very quick to respond with any questions we had. The chef we hired through her concierge service was amazing. Overall, great time!
Beautiful and clean! A lot of airbnbs don't present as well as their pictures, this is not the case here! Would love to stay here again the next time I'm in Tulum. Host was responsive and accommodating.
First off, if you’re thinking about booking this villa, do it! My friends and I stayed here for my bachelorette trip in Tulum and it was everything and more. The space is beautiful, spacious, and thoughtfully designed with plenty of areas to hang out and relax. Each bedroom has its own bathroom, which made it perfect for a group stay. The location is ideal as it is walkable and close to great restaurants, grocery stores, and coffee shops. Super convenient! The host was amazing and very communicative, flexible, and made everything seamless for us. We couldn’t have asked for a better experience. Highly recommend!
Nallely
Good, 1 year ago
This was a great place for me and my family The pool was perfect, and we had a great time :)
This place is a true gem; the pictures do it no justice and there is no detail that was left sparred. I’ll definitely be back next time I’m in tulum.
We had a fantastic stay with Host Lupita! The space was clean, cozy, and exactly as described. Lupita was kind, responsive, and made us feel right at home. One of the highlights was the incredible meal prepared by Chef K during our stay—delicious and beautifully presented! Even though it was just for one day, it added such a special touch to the experience. Highly recommend this stay for anyone looking for comfort, hospitality, and a little extra magic.
Hannah
Excellent, 1 year ago
Our stay was incredible. We were here for my bachelorette party in August. Lupita was so responsive and helpful! Lupita really went above and beyond to make sure our trip was perfect! She helped us coordinate groceries, drivers, decorations etc. The place itself was perfect for us (9 girls). I highly recommend bringing extra bug spray - we got tore up but nothing they could have done about it. Overall we truly loved staying here and would 100% come back!
Taylor
Excellent, 1 year ago
Went here for my Bachelorette party and absolutely loved it! Lupita made is so easy from helping with reservations and drivers to being so responsive and kind when or if i had questions. Such a beautiful and fin place, would definitely recommend and stay again!
I recently had my bachelorette at Alma House and I can confidently say this place is worth staying at. From the start, we were treated like guests. Lupita, the host, was incredibly responsive and attentive to our needs. She helped me plan all of our activities both inside and outside of the house. Everything from a yacht experience, private chef, bartending, cenotes adventure, transportation, and even restaurant reservations. She truly made the entire experience seamless. When we arrived at the Airbnb, the house was clean and we were warmly welcomed by the host, who gave us a tour and explained everything we needed to know. The house has a gated entrance, which made us feel very safe, a big priority for us. There was also a convenience store just 2 to 3 blocks away, which came in handy during our stay. Anytime we needed anything, Lupita was just a phone call away. My girls and I had so much fun and truly enjoyed our stay. I 100 percent recommend Casa Alma.
Marie-Claude
Excellent, 1 year ago
This house is beautiful. The beds are comfortable, the air conditioning works very well. We had enough beach towels and showers. The pool is really beautiful and clean, a nice size, lit at night. The table outside allowed us to have a good time. It is very safe because there are electric wires to keep out strangers. This house is a two-minute walk from the main street of La Valleta district. There are plenty of small restaurants and bars that are affordable compared to the hotel area. The streets are neglected, there is some pollution, but it's the same everywhere in Tulum. The only slightly negative point, the house does not have a dishwasher and it is poorly equipped in the kitchen but for our part, we did not plan to eat there much, only our lunches and 3 dinners so it was ok. If there was anything we needed, I texted Lupita and I had it all quickly.
Amazing home with an amazing host! Lupita was so welcoming to our group before we had even arrived! Helped us with shopping for groceries and local recommendations. Lupita even went to the grocery store when we had run out of stuff for us! The home was amazing and I wish I could have stayed forever! The host was very accommodating of all our needs and check in/out times. Will definitely be coming back!
Dariy
Excellent, 1 year ago
great place to stay in tulum
Arik
Excellent, 1 year ago
Lupita was amazing as was this place. we had one issue that we wanted resolved (not a big deal). In order to address any potential inconvenience (there's wasn't one really) she brought us a chef to make us breakfast. And it wasn't a normal breakfast it was 5*. Wow, topped off the stay in a big way. thanks.
We rented the Airbnb for my wife’s 40th birthday and Lupita had everything set up beautifully. She also set our whole itinerary up as well making the trip stress free. The villa was private and amazing matching the photos perfectly. This is a must book property and we will be back again.
John
Excellent, 1 year ago
Beautiful home and Lupita and her team were so helpful. Excellent location, felt really safe, and the home had a lot of unique features and amenities.
Everything went very well! Great beautiful house, very active host! Always available to answer our questions! The pool is beautiful as is the interior! Very comfy beds! Lupita helped us a lot with transportation, which was very much appreciated!
Michelle
Excellent, 1 year ago
We had the absolute best time staying at Villa Mecca — I can’t recommend it enough for anyone looking for a beautiful, safe, and seamless experience in Tulum! The villa itself is stunning — modern, super clean, and spacious. We were a group of seven girls, and everyone had plenty of space to get ready, their own bathrooms, and extremely comfortable beds. Our host, went above and beyond before and during our stay. She was so kind and responsive, She coordinated our transportation, and helped us book a private chef and bartender who had everything set up before we arrived and did our grocery shopping. It was the most welcoming start to our weekend! The location was perfect and about 15 minutes ( in early May) each night to get to the beach club area. We loved our taxi driver, Walter, Lupita connected us with. He was prompt, friendly, and super reliable. The two pools at the villa were a dream, the rooftop was our favorite for sun.
WOW WOW WOW! What a house & host! Right from booking Lupita reached out to me and communication was seamless and very responsive right from the beginning until we checked out. Lupita home is amazing and so gorgeous. She also helped me book various vendors for a private dinner in her home to organising a Mariachi Band as a surprise for the bride to be on our trip! I have no doubt I will be coming back to stay in Lupita’s house and enjoy it again. Thank you so much for helping create a memorable weekend for my sister’s bachelorette party.
Paul
Excellent, 1 year ago
Hosts and owners were great. Very helpful throughout and offering great upgrades plus arranging transportation whenever needed. House is amazing and as advertised. Super comfortable beds and amazing pools with beautiful sunset views. Amazing weekend with an amazing stay.
Really loved Villa Casa Alma, we had a great time during our four day trip. The place looks great and the pools are in great condition. Multiple areas inside and outside to hang out and have fun with friends/family. The location is just what we were looking for so we could do local walkable things during the day (drink, eat, enjoy the house) and then use a driver service / taxi to get to the beach clubs for a day at the beach or for something fun in the evening. Lupita and her crew made the stay easy.
Robert
Good, 1 year ago
The location was convenient to restaurants nearby. A car is needed to get to Main Street and to the ruins and cenotes. The beds are wide like a king but very short.
Lupita was a super host! She was very responsive, helpful and kind. She made sure we were taken care of! All 8 of us were very satisfied with our stay! We each had a nice room with an en-suite bathroom, and had lots of space to gather and also our own privacy. Lupita did not lack anything when it came to hosting and we would highly recommend a stay at any of her locations! We were very grateful.
Anu
Excellent, 1 year ago
We had a great stay ... the house is as gorgeous as the photos. Lupita and team were always very responsive, both before we reached and during our stay. Our check-in with Gabriela was super friendly and informative ... a great start to the trip. The house is on a peaceful lane (with a person at the lane entrance 24/7), and the neighbourhood is lush, safe, and serene. Gorgeous home, central (though you need a bike/vehicle) to beaches and Tulum central ... but neighborhood shops, convenience stores, restaurants are within walking distance.
Dani
Excellent, 1 year ago
this house and lupita were above and beyond!! we booked for my bachelorette weekend and could not have asked for a better experience. lupita was so helpful and made our time there smooth and wonderful. she also gave great recommendations! bartender alex from nomad sip, and chef jonathan and his team from chef karens company came to the villa a couple nights, and they were all absolutely phenomenal! the location was also close to cenotes and downtown night life, which was super convenient. this was easily an 11/10 stay that our whole group would highly recommend! thank you, lupita!!🤍
Had the most incredible girl's trip at Casa Alma. The property was incredible as was the host, Lupita. Everything was clean and pristine and exactly as described. From the 2 pools and the beautiful, inviting outdoor space, we never wanted to leave. Will definitely be back!
Bradley
Excellent, 1 year ago
Beautiful villa for our stay. It was exactly what we wanted. We will be back!
Joshua
Excellent, 1 year ago
All I can say is WOW. Lupita is an excellent host - the perfect balance of constantly available, helpful with restaurants and beach clubs, but also gives you your space and time to enjoy the beautiful villa and area. Absolutely 10/10 trip, we will be back soon!
Shannon
Excellent, 1 year ago
Had the best time and a lot had to do with Lupita’s good recommendations for driver and chef but also restaurants. She helped us make reservations and get pizza delivered!
Lupita was the most responsive host I’ve ever had! As soon as I texted she responded immediately! She gives recommendations for everything. She even recommended a makeup artist that made be the most beautiful birthday girl! This was one of the best birthdays Ive had in my life thanks to Lupita. Thank you very much! We will be back!
Perfect location, very responsive host, and a great time! We are so thankful for Lupita and her place. We had a wonderful weekend!
Amazing bachelorette trip at Lupitas place for 8 women! The house is even better in real life than it is in the photos. The lovely sounds of nature in the morning were so peaceful to wake up to. All the essentials were provided and the host was quick to respond to messages. The pool area was just beautiful. The location was great; very walkable to some amazing coffee shops and restaurants. My only regret is not staying for longer than 3 nights (I need a full week to fully take in the beautiful experience) thanks so much!
Jeni
Excellent, 1 year ago
The Airbnb was perfect for the 8 of us! The place was exactly like pictured. Lupita was very communicative and has provided great recommendations for private chef and transportation contacts to get around town. Highly recommend her place and services!
I was skeptical at first because the pictures were professional but it really is that amazing of a place. Having an open kitchen and living concept was perfect and the two pool areas were ideal for the 6 of us. Gabby let us in and showed us the house and gave awesome recommendations for dining. We even ran into her on 7th street and she took us to a food market that had a dozen options which was perfect. I highly recommend this place and area as it made our Tulum trip one to remember.
Nicholas
Excellent, 1 year ago
Lupita could not be more responsive! She’s is THE best host I have ever worked with. Truly.
Austin
Excellent, 1 year ago
This place was amazing! Everything was clean, and the pool was delightful. The ac units helped keep the rooms at a great temperature to sleep in, and the giant glass doors downstairs allowed for a nice indoor/outdoor feel, letting in plenty of light during the day! Lupita provided great excursions options to include a private driver from the Tulúm airport. I would highly recommend this air bnb. Close enough to downtown to walk if you want, but far enough away to be peaceful!
We travel often so we try not to complain about stays, considering that various countries have differences, however after check out the host attempted to blame us for items which were damaged upon arrival including obvious dents to a refrigerator and refused to proved DATED photos showing no damage. I reported ref stains on sheets and towels. The host stated there were none and said the cleaning crew saw none following our departure. A day later they stated they were charging us for the same stains they previously claimed weren't there. They only have white towels and think they will remain completely pristine despite having outdoor showers and a dusty home. The floors felt sand filled upon entry with no shoes on. They also don't provide wash clothes. They have 2 for the whole house that sleeps 8. The house often smells like sewage. Neighbors are racist. It's difficult traveling this road to get to the beach area. The pros are good wifi, comfortable b
Robert
Excellent, 1 year ago
Lupita provided great information leading up to arrival. The place was exactly as the pictures described. The location was close to restaurants and not far from Centro. Lupita was very responsive to a couple of minor requests. There are a number of great restaurants to chose from in Tulum and none disappointed. Everyone is very friendly. A great experience.
Casa Alma was absolutely a dream! It is a wonderful space, close to shops and restaurants. Lupita was responsive and always helpful. She arranged massages, transportation, and other activities. Thank you for sharing your place with us!
Reena
Good, 1 year ago
There were 3 spiders during my stay in the main bedroom, and the roads to get to the air bnb easily need about 10 extra minutes to get past if you’re in a van because there are so many potholes. Everything else was great with no issue. She was very responsive, and everything was clean.
Morgan
Excellent, 1 year ago
This was such a fantastic home and we had an amazing stay! Lupita was incredibly helpful and very responsive with helping us set up local excursions, reservations, cars, etc. All were fantastic and such a great experience. She went above and beyond and we had the best time. The house is absolutely stunning and perfect for a big group. We will definitely be back!
Ruben
Excellent, 1 year ago
The villa had everything needed to relax in complete luxury. Also the service during the stay was fantastic. This cottage is highly recommended, both for a group of friends and for a stay with multiple families in Tulum.
Vyas
Excellent, 1 year ago
Amazing time and incredible location to host a trip with friends :) Pools were amazing... plenty of spaces to chill and entertain.
Wendy
Excellent, 1 year ago
Lupita was quick to respond to any inquiries.
The home was amazing looks exactly like the pictures, the transportation service they recommend was excellent! So was the bar tender & the chef the recommended. All of my guest loved the home. Our only issue was the pool didn’t heat up until our very last night so we didn’t get to use the pool the whole time. Other than that everything was perfect I truly enjoyed my 35th birthday trip.
Host Response
Thank you Joy for your review, very grateful and happy to know that you enjoyed your birthday celebration. The pool heater is turned on manually in cycles and as soon as you asked us to do it we immediately turned it on. We left it on until 12am, which is what you told us to do. The heater was on from 1p-11p, which you were notified about, you asked us if you wanted it at another time and we immediately did it. In Mexico that is the way pool heaters work, they are not on 24 hours a day, as a precaution. Apologies again for the inconvenience. We hope to serve you in a near future.
What an amazing home away from home! We were absolutely blown away by the place, it looks exactly like the photos online. Serene pool surrounded with jungle vibes with a warm outdoor shower to top it off. The outdoor dining and kitchen area is also gorgeous. We spent so much time decompressing in all the little serene spots around the property. There are many bars and restaurants nearby as well, but if you want to get to the main tulum strip, it’s about 25 min walk. It’s a very cool one though if you enjoy experiencing the true ambiance of mexican streets. All the best street food is there and many of the recommended bars the host Ricardo recommend were terrific. Extremely clean and they helped us with airport transport and activities as well. Had an amazing time with the whole family, can only hope to be back!
Brandon
Excellent, 1 year ago
I had a great experience with this host! The villa was absolutely beautiful, clean, and well-equipped with everything you need to feel at home. Even when there was a power outage affecting the entire block, the host acted quickly by sending help to resolve the issue right away. She was incredibly responsive, helpful, and knowledgeable about anything I needed during my stay. I highly recommend this villa for its comfort, cleanliness, and exceptional hosting!
Achiko
Excellent, 1 year ago
Villa is amazing and Lupita is a great host! We had unforgettable stay!
Our stay at Villa Casa Alma was wonderful. It was conveniently located near shopping, restaurants, and was easy to get a cab. The patio space was our favorite place to hang out and the rooms were all large and spacious with their own bathrooms attached. The only thing that is not described is the primary bedroom is on the first floor with kitchen and living room. To access the 3 other bedrooms/bathrooms you have to go outside of the house to go upstairs, only a minor inconvenience but worth noting. We will definitely stay again if we return to Tulum.
Nadia
Excellent, 1 year ago
Lupita's place and her hospitality and helpfulness exceeded our expectations and we felt very comfortable there. Unfortunately, the public roads are bad, especially after rain. We were prepared for this, but it still took a lot more time to use the streets and was partly adventurous. For this, the area is quiet. There was no construction noise and we felt very safe.
Sam
Excellent, 1 year ago
beautiful house in a great location. lots of restaurants in the area and a short walk to downtown. house was clean and modern and the host was very responsive. The road in front of the house was very rough so be prepared for that.
Lisa
Excellent, 1 year ago
Lupita’s place was clean, well stocked and she is a responsive and proactive host. Everything was as listed plus she provided extra touches like drinking water for the week and a welcome gift. We appreciated the local restaurant and activity recommendations as well. I highly recommend this home. One note is that the area is newer and the roads all around are unpaved and are quite rough and hard to navigate. Google maps and a suv or similar vehicle are a must.
Wendy
Excellent, 1 year ago
Our first time in Tulum! My 79 year old MIL, my 2daughters in 20’s, all enjoyed! Perfectly set up to cook, hang and eat together but has enough space/balconys to get alone time. My girls walked to coffee and bakery every morning, which had excellent pastry, and would go to local bar and get glass of wine at night and walk home! Felt safe! Short drive to beach, Gran Cenote, center of town. Would stay here again!!!! Dirt roads with puddles because its a new neighborhood, adds to the feel of being off the beaten track!
Jenee
Excellent, 1 year ago
The villa is gorgeous. We enjoyed our stay so much that we wanted to extend our stay. We were greeted by Ricardo for our check-in. I instantly fell in love with the rooftop infinity pool. We traveled with our college age children and their friends. The villa was designed perfectly to accommodate family time and private time. Lupita is a wonderfully responsive host. We arranged our R/T travel through Doris, who was equally wonderful and responsive. We used her for some of our local transportation as well. Security was not a concern as the villa was located on a private street. Close to beaches and downtown. The house was well organized with a beautiful layout. House works wells for family vacations or friend trips. Would definitely stay again.
