Luis
Reviews
76 total reviews · 3 listings · 3 locations
89% rated 5★
76 reviews
4.78
2017–2026
Cleanliness 4.8
Accuracy 4.7
Communication 4.5
Location 4.7
Check-in 4.7
Value 4.6
76 reviews

Fernando
Excellent, 3 months ago
A totally amazing place to stay Highly recommended. A place that seems like it's from another planet. Thank you for having us. We would be happy to come back.
Host Response
Thank you very much for your kind words! We are very happy to hear that you enjoyed the house and had an excellent experience. It will be a real pleasure to welcome you again when you wish to return.
Javier
Repeat guest
Excellent, 5 months ago
Excellent place, very good for relaxing
Henry
Excellent, 6 months ago
Excelente communication
Noelle
Excellent, 7 months ago
We will come back here!!!
Juan Gabriel
Excellent, 7 months ago
Great option
Eric
Excellent, 7 months ago
Excellent location, beautiful house, close to everything, very well equipped
Bobby
OK, 9 months ago
The house was clean and communication was generally timely although not always accurate. Location was pretty good but a lot of walking was required. We knew this would be the case and it was not a hardship for us, but others should be aware. There were issues. This was a high priced rental based on size and amenities. In our case, the pricing initially felt fair based on these amenities. The “hot” tub was like warm at best as was the sauna. As a result neither was used. The kitchen literally had nothing in it. Not even starter amenities like a days worth of coffee, sugar, cooking oil, etc.There was only hand soap in the bathrooms, no shampoo etc. Most importantly the WIFI was worthless. It had to be reset each morning by someone who had to come to the house. It was dead again each evening. Even when it was connected, it never worked in the bedrooms because of the lack of repeaters. Based on these issues the house does not represent a good value and is way overpriced.
Jeovanny
Excellent, 10 months ago
Everything was good the property . Only issue we had was the WiFi coming on and off . But other than that great property . Neighborhood was nice and quiet . Definitely recommend.
Bahi
Excellent, 11 months ago
I think that for the price paid, you could add simple breakfasts or a welcome basket with simple items for cooking, for example, a coffee
Erik
Excellent, 1 year ago
The house is beautiful with the perfect location. Everything was perfect !
Dalma
Excellent, 1 year ago
Our stay was excellent, we will definitely return!
Marianne
Repeat guest
Excellent, 1 year ago
This was the second time we stayed here and it is even more beautiful than I had remembered. It is a steep walk down to the lake and a long walk back up but it is worth it. We were able to book a private tour and the launcha picked us up at the private pier. We paid extra to have the pool heated and that also was totally worth it. We had a large group and they all enjoyed it.
Garrido
Excellent, 1 year ago
We went with my family. The house is spectacular. It's a mansion Beautiful with an amazing view!!! The photos posted don't do it justice!!! The rooms are super comfortable, and you can see the lake from anywhere in the house!!!! The kitchen is beautiful, the living room has a TV to watch a movie with the family!! Heated pool, barbecue, you can access the lake by going down the stairs (there are several but it's worth it. During my two-day stay we went up and down about 4 times. It's very safe, there are breaks) and when you get there there's a pergola that's ideal for a barbecue!! We bathed in the lake. The people who helped us in the kitchen were super friendly!!! The housekeeper helped us at all times!!! We will definitely return to the house and the experience was amazing!!!
Martha Isabel
Excellent, 1 year ago
Excellent place and very good service!! We loved it
Eswin Gerardo
Excellent, 1 year ago
Recommended! The house is very clean and the place is amazing. It's worth staying there.
Amanda Victoria
Excellent, 1 year ago
Very nice place, the photos don't do it justice... we had a good time as a family, the service was good, the facilities well cared for, clean, quiet and you enjoy nature... Pd. it's worth paying for the pool heating
Kandy
Excellent, 1 year ago
Ambient and excellent insathlations, the whole family enjoy the facilities and charm that had areas for children.
Rodrigo
Excellent, 1 year ago
Excellent place
Nicolas
Excellent, 1 year ago
The whole family feels comfortable. The house staff was very supportive and the house had everything we needed.
Day
Repeat guest
Excellent, 1 year ago
Recommended, it is located within a Vacation Center and there are many things to do and enjoy.
Day
Repeat guest
Excellent, 1 year ago
Beautiful
Oscar Arnoldo
Excellent, 1 year ago
All good
Sergio
Excellent, 1 year ago
One of the most beautiful houses I've ever stayed in. Beautiful house, good location and very complete. I definitely hope to be back soon.
Happy
Good, 1 year ago
Beautiful home...BUT BEWARE. The home is very beautiful and comfortable. Some of the amenities(washer/dryer and dishwasher) listed are not available. The paddleboat slip is extremely slippery and dangerous. I slipped and got a concussion and thankfully my sister was with me and was able to pull me out. PLEASE be very careful as there is no warning signs or rope to climb back on. Do not go down to the lake by yourself.
Valeria
Excellent, 2 years ago
a quite comfortable place, beautiful, full of nature.
Monttse
Excellent, 2 years ago
Lovely place for a family weekend! Very enjoyable!
Ivan
Excellent, 2 years ago
I can simply say that I exceed our expectation the accommodation, everything is very nice, the host and the service people are super attentive and friendly
Mario
Excellent, 2 years ago
The place is very quiet and in the middle of a very beautiful natural environment. Close to the beach and facilities for pools, games and restaurant. Close to the city of Puerto Barrios which allows you to go out and also enjoy the places of the city.
Pablo
Good, 2 years ago
Los Amates house it’s an amazing mansion. The housekeeping and caretakers are extremely helpful and always ready to help. They spoiled us since our arrival and made our experience an unforgettable one. About the place, it’s a beautiful place, we felt ourselves at home. The access to the lake it’s a bit rough but it definitely worth it. The pier could be better as it’s short to dive in the lake but if you’re not too demanding, you could have a very fun time swimming at the lake. We had a rough start, the preparation for our check-in was late by the admin and we got requested personal info from my guests on a very short notice. This gave me unnecessary stress while I was on vaccinations. Luckily, arriving to the place, the local staff made me forget about the bad time and me and my family enjoyed an unforgettable time together.
Host Response
Gracias Pablo por sus comentarios, estos serán tomados en cuenta para mejorar nuestro servicio.
Gabriela
Excellent, 2 years ago
We had a great time. We loved the house. Super well located
Oscar
Excellent, 2 years ago
Excellent place better than expected, the whole family was very comfortable with the facilities, super recommended
Maria Celeste
Excellent, 2 years ago
Excellent house, service, super recommended cleaning
Roberto
Excellent, 2 years ago
Luis was very responsive and helpful in helping me find a place for my family at a difficult time. I appreciate his working with me, and would definitely reach out to him next time we visit the lake. Excellent host!
Ainhoa
Excellent, 2 years ago
Beautiful home, close to local attractions. We would definitely recommend to anyone going to Antigua.
Javier
Repeat guest
Excellent, 2 years ago
An excellent place, very good amenities
Luis
Excellent, 2 years ago
Great stay
Gaby
Excellent, 2 years ago
A very nice and comfortable house, we had a great time!!
Francisco
Excellent, 2 years ago
The house is a beautiful and in a great location. We had a great time as a family, the jacuzzi worked very well for us, you just have to put the temperature in advance because it takes some time, they gave us towels to use it. Everything was working great and it was very clean.
Erick
Excellent, 3 years ago
Well located house, in very good condition, clean and with all its amenities. Highly recommend.
Alejandra
Excellent, 3 years ago
Super nice. The impeccable house is enjoyed! ✨✨✨
Anna
Excellent, 3 years ago
Great location! Just to clear house has 3 rooms inside and one exterior room where the bunk beds are located. Surrounding is very silent which made our stay very relaxing.
Omar
Excellent, 3 years ago
Everything is very nice in this place, the only problem was the Alacranes in the house but because they are in this area it is probably common, air conditioning is very good.
Juan
Excellent, 3 years ago
beautiful place
Alexis
Terrible, 3 years ago
Your reservation was changed at the last minute. They gave us an option that wasn't like the photos. A neglected and old place. In the place there were other people who used the kitchen and we were never informed. Suddenly it looks like a lady in the kitchen without our knowledge. They kept food in the refrigerator that wasn't ours. When talking to the person in charge, they just said, “Good afternoon. I have transferred your feedback and complaints to the house manager as well as my superiors.” We are still waiting for feedback. It's a shame because we had a good experience the first time , but with this happened I would not recommend to the people managing these properties due to lack of communication and commitment
Juan Carlos
OK, 3 years ago
House with basic amenities, I consider that a bathroom is missing for the outside room. Very poor communication and response time with questions and pre-arrival questions in reference to the house, the person who helped us by phone did not know it, there was NO internet. Acceptable place and environment, excellent air conditioning.
Gabriela
Excellent, 3 years ago
We had a great stay. It’s a great location and safe. We will be back.
Luis
Excellent, 3 years ago
Great place and location, cozy and how to get around. Close enough to get anywhere in Antigua easily and at the same time with privacy and tranquility.
Mariana
Excellent, 3 years ago
Great place for 14 people! Cute as shown in the photos and great location
Javier
Excellent, 3 years ago
Excellent facilities, everything was clean and tidy. A very nice house in a great location.
Jodi
Excellent, 3 years ago
Check-in was personal and lovely. The place is gorgeous with a welcoming courtyard entrance, comfy beds and linens, nice hot tub in the sun room, and nice large family table for dining. Walkable to main area where there are restaurants, etc. but in a quiet and secure location.
Jose Luis
Excellent, 3 years ago
I really like this house. The cleaning lady does a great job in keeping up the house. It confortable and it has everything you may need. Internet was slow in case you need fast speed internet and won’t reach every corner of the house. Other than that, this is the perfect home for your stay. Good water flow, all restrooms work great, comfy couches and beds, fully furnished kitchen. I will definitely stay again at this place.
Dunia
Excellent, 4 years ago
Super comfortable and very nice property
Miguel
Excellent, 4 years ago
The house is very beautiful and comfortable!
Gabriela
Excellent, 4 years ago
The house is very comfortable, clean and well located. We would rent it again
Antonio
Excellent, 4 years ago
An amazing 5-star house and host, highly recommended for long and short stays with large groups
José Enrique
OK, 4 years ago
Request the contact number of the person who opens the property as the chat response is not efficient
Leonardo
Excellent, 4 years ago
Luis was great, and the place was amazing! Amazing location, and great for family stays.
Cristopher
Excellent, 4 years ago
The place is luxurious, spacious and gorgeous. Definitely worth the money.
Andres
Excellent, 5 years ago
Excellent.
Christa
Excellent, 5 years ago
You are inside the hotel and have access to all services. The house is well equipped.
Gabriela
Excellent, 6 years ago
It's a lovely house, as nice as it looks in the photos! Very well cared for and clean, well located and with good service! Super recommended.
Jose
Excellent, 6 years ago
Perfect location! And a very nice place!
Andres
Excellent, 6 years ago
Great property with jacuzzi and good location.
Luis
Excellent, 7 years ago
Very nice place. Luis was good and communicated with me.
Juan Pablo
OK, 7 years ago
Very nice views , separate social area from the rooms, they share bathroom every two rooms, kitchen, living room and dining room in the same area, access to the lake. 2.5 hours walk from the city, good access to the house.
Dahaia
Not good, 7 years ago
The place is very nice, and the service people are very attentive, however there were details that totally overshadowed this. We booked more than 2 months before and at 2 hours after arriving the owner called in a haughty and abusive way to say that we had to vacate because she was going to arrive with her family the next day. Luis, the host, said he would try to fix it but nothing, there was no other place to go with my family visiting from Europe and USA. We had to return to the capital the next day. They reimbursed us part of the expense but I am still waiting for the supplement, although in principle they offered it immediately, then on January 3 and today 7 I have not received it. it seems like this is the first time that has happened to us, but it was fatal for us offered other places but where we didn't all fit.
Johann
Excellent, 7 years ago
recommended!
Juan
Excellent, 7 years ago
The location of this house is amazing, close to everything giving the visitor the opportunity to experience Antigua. You are able to walk to many restaurants and the central park or better yet take a tuktuk. The house is beautiful and clean. The beds very comfortable. The views from the upper terrace were amazing with views of Pacaya and Fuego. Definitely a place to go back!
Kristen
Excellent, 8 years ago
This home is perfect for families who want a place to hang out together in a convenient location on the lake. We brought in all our food but the staff was friendly, helped us clean up and even picked up some fresh items for us. There is a strange but awesome swing set, a trampoline and a paddle boat, (not to mention the pool), that kept our kiddos entertained while we could enjoy our time together. There are steep steps to the water but that is pretty common. The room situation worked out great for us with three families - each with our own big bed and two bunk rooms for all the kids. We wish there had been WiFi, but we knew it wasn't offered from the site so we were prepared. Overall this was a great place for us! Highly recommend!
Lu
Excellent, 8 years ago
The only thing that does not have wifi but from there everything is incredible to charm me!!!
Poncho
Excellent, 8 years ago
Very nice house, the only thing is that the photos they have do not show everything since it is a very big and beautiful place
Franz
Excellent, 8 years ago
Los Amantes was wonderful. My family and I truly enjoyed our time there. The house was clean, spacious and very beautiful. The front and back garden were definitely a highlight. The housekeepers were very friendly, polite, welcoming and extremely helpful. I would stay at Los Amantes a thousand times over. Highly recommended!
Johny
Excellent, 8 years ago
I can recommend to everyone this accommodation, the cleanliness is impeccable, the place has an incredible view, the space is very well distributed, a pool with heated water, the kitchen is very equipped and with rest and play areas. We were very happy to stay here, the Aguardien and their children were very caring. Recommended cook service and cleanliness, very attentive and love the ladies.
Lisbeth
Excellent, 8 years ago
Meeting and my family were so happy to have stayed here. The view is incredible, the pool was climatized as described in the house description. The rooms were very clean, the beds very comfortable and there were several sheets and towels for all my family. The living room and kitchen had a beautiful view to the lake, well the entire house has a beautiful view to the lake. We couldn't have asked for more, this is a perfect place for large groups and for kids to have fun. The guardians and the ladies helping in the kitchen were the best, they were polite and helped us in everything we needed. We would definitely stay here again. Luis was also very polite and responsive to all of our questions.
Pablo
Excellent, 8 years ago
The place is spectacular, the view of the lake indescribable, personalized attention, there is good access to the house and the cars are well guarded, if they carry children they must have special supervision because the steps facing the lake do not have railings.
Marianne
Repeat guest
Excellent, 8 years ago
My husband and I treated his extended family to a weekend at Los Amates. We live in the U.S., but his family lives in Guatemala near the capital. There were 16 of us in all, not including our driver (we contracted for a small bus to take us from the city). There are separate quarters for any help you may bring with you. We had a wonderful time. Los Amates is a beautiful property with a stunning view of the lake. I say property, because it consists of more than one building. The bedrooms are housed separately, connected by a covered walkway a few steps from the living room, dining room, kitchen. A nice gas grill sits just outside. A few steps downhill take you to the pool and patio where you have the best view of the lake. Also on this level are a play area with swings and an in-ground mini-trampoline. The children in our large extended family had a blast on the play equipment and in the pool. Many stone steps downhill to the lake take you to another building open on the lakeside, which has a large bar and kitchen area with a built-in grill and sink. There is also a half-bath, which is large enough for changing into bathing suits. There are lounge chairs, a large table, and two large, wonderful hammocks. A few more steps take you down to the water's edge. If you want to swim, the pool on the upper level is warmer than the crystal clear water of the lake and it is recommended that you have water shoes because of the rocky bottom of the lake. However, there is a cement boat ramp, which is where our group swam and played. There is also a paddle boat with room for four people. One of the nicest things about Los Amates is the help. There is a caretaker who opens up for you and who is responsible for caring for the beautiful gardens. There are several large and beautiful amate trees, five avocado trees, and a large variety of flowers and plants. There are two maids who were wonderfully attentive and gave great service. The caretaker and his son, as well as the maids, helped us carry things down to the lakeside building where we fixed lunch and spent the afternoon. We had just a few minor disappointments, one being the lack of Wifi, which had been listed as an amenity. The beds were comfortable, and I especially liked the pillows. Two beds listed as a double and a queen turned out to be king-size. The shower had good pressure and the water was hot. It does get cold at night, but there were plenty of blankets. I highly recommend this property, especially for a large family.
Host Response
Thank you for the review i apologize for the wifi and the dock the owner told me it would be installed next time you rent with us we will issue a discount for your family on any of the properties we manage. Have a great trip back