Tim
Reviews
34 total reviews
82% Excellent
34 reviews
4.74
2017–2022
Cleanliness 4.9
Accuracy 4.8
Communication 4.9
Location 4.9
Check-in 4.8
Value 4.6
34 reviews
Ruth
Excellent, 4 years ago
This place was absolutely beautiful! The views and outdoor space are even better in person. Big enough for our group of 9. Would recommend this for anyone looking to relax and take in all Cancun has to offer.
Terrell
Excellent, 4 years ago
Amazing place, wonderful communication, definitely coming back
Sierra
Excellent, 4 years ago
5 stars all across the board! The staff was so nice. Abdiel made the trip. He went above and beyond so i can have a cake for my mother’s 59 birthday. Only thing, you can’t eat at the hotel restaurants or bars, without buying an all you can eat band. Hands down my best Airbnb experience. Thanks for sharing your home Tim.
Marina
Good, 5 years ago
Nice view , great location. Restaurants nearby and an Oxxo store that gets in trouble. We only had one problem that we guided with the location of the app and it is not correct.
Lorena
Excellent, 5 years ago
The view of the condo is amazing, you have access to the resort pool and jacuzzi and of course the beach. The apartment is fully equipped, there is a coffee maker, toaster, microwave, microwave, kitchen utensils, cooking utensils and earthenware. You have all the comforts of a house, there is a washer and dryer, refrigerator, TV, internet, among other things. During my stay we were 5 people, we slept very well, the apartment is spacious, at night we went out to the terrace and the weather was delicious. The rooms are spacious and the resort is perfect if you prefer tranquility as it is not very big and you can easily access the facilities. There are two restaurants right in front of the hotel and an oxxo to buy everything you need. Inside the hotel there are also restaurants, snack bar, bar and sushi bar but it is only for hotel guests, as one goes as a guest of the condominium you do not have access to that unless you pay for a "Day Pass" with which you can take advantage of everything mentioned, in my case it was 80 dollars a day.
Pame
Good, 5 years ago
Condo has amazing views and balcony. Tim is great communicating and providing tips for his guests and working to make them feel comfortable. I did not get to meet Abdiel but he seemed responsive through emails. From other Cancun experiences condo and resort need some updates for the price range. The overall property seems dated and still slowly working to fix some post hurricane damage. Resort staff wont pay any attention to you or even sell a bottle of water since you are not considered a resort guest unless you buy the all inclusive band. Tim does mention the bands though in his ads so we were aware just were surprised a bit by stagg responses.
Andy
Excellent, 5 years ago
Amazing views! Would definitely stay again
Sandra J
OK, 5 years ago
Again, I would like to mention that Tim was very responsive to emails and phone questions. The resort had MAJOR damage from the hurricane Delta that he only casually mentioned. After a brief conversation, he mentioned one of the pools had to be drained but would be functional by arrival. He also mentioned we would have a beach. Well, he neglected to mention there was NO SPA (we had spa appts booked), NO GYM, NO POOL BAR, NO BEACH CHAIRS, NO RESTAURANTS, NO STAFF, NO LOBBY/HALL LIGHTS AT NIGHT. The pool that had to be drained was only half full once we arrived. The hotel manager was in plain clothing failing to properly identify himself as we expressed our concerns. Although Tim eventually accommodating with our request to leave, that topic of discussion was a bit rocky. He offered to refund our money "and we could go elsewhere" but neglected to mention there would be a 20% reduction from the full price. After a bit more of soft arguing Tim refunded our money and Airbnb refunded the remaining monies. Tim was also kind enough to let us stay the 1st night free of charge and comped us dinner considering we had planned on the in-home chef. There was a bit of toggling back and forth but eventually the matter was solved. Now, WE WERE THE ONLY GUESTS in the entire hotel/condo property. The hotel sustained significant damage but unit 3704 was great. We were definitely pleased with the unit itself and the home cooked meal was delicious! The view from 3704 had the ocean and bay visible which also was wonderful. In the future, would I stay here again maybe for 1 night. The pool just isn't big enough for me and I would like to be closer to downtown. The beach area is very small but less crowded.
Renee
Excellent, 5 years ago
You will not be disappointed in any of Tim's properties. Everything described is exactly as stated. The penthouse condo we stayed in comfortably fit five women, providing plenty of space for all of us to spread out. All of our questions and concerns were answered and addressed super quickly by the on-site property managers, Abdiel and Elena--they were lovely and so easy to work with; and equally with Tim and Megan, the property owners. The service provided by not only the property managers and owners but also the Oleo Playa Resort was also outstanding. I highly recommend using Tim's suggestions for an in-house dinner preparation as well as several amenities and services offered. We have all agreed to come back at some point whether together or with our families; and we have already recommended Tim's properties to our other friends and family.
Cecy
Excellent, 5 years ago
The views from the apartment are amazing, the balcony is an excellent place to spend the afternoon. The bedrooms are comfortable and the kitchen has everything you need for cooking. We had an issue with the bathroom and it was taken care of by the manager on time. Overall it went very well for us.
Robert
OK, 6 years ago
First the good. The views from the unit are spectacular. The balcony and views are truly the highlight of this unit. Outdoor furniture is comfortable and plentiful. The living room reclining sofas were also comfortable and the unit is spacious. The onsite resort is on the smaller side but clean and pretty well run with great access to a clean beach with brilliantly clear blue water. I would say the food there wasn't bad, about an 8 out of 10 and the host's tips and communication were on point. Now the not so good. This unit is not a true penthouse as advertised. There is another unit(s) above so that is a bit misleading. The place was probably due for a renovation about five years ago. There were large cracks in the plaster on the walls in several areas, several furniture items were old, damaged, and dated, and there were areas where the walls were patched and never painted to match the rest of the interior. The mattress in the master bedroom was thin and uncomfortable. We also had issues with the plumbing in one of the bathrooms and it took a couple days for the manager to bring us a remote for the TV in the living room. The unit just felt kind of old all around and a bit cobbled together. It really just felt neglected. For a really good experience (4 star), I would recommend adding the all-inclusive option at the resort or updating the penthouse. For a great experience (5 star), I would do both. I feel that doing so would make this property more in line with the current price point. I would say that in it's current state and for the current listing price, we would not recommend this unit as there are several very nice all-inclusive properties in the zone that are more cheaper and in much better condition. For reference, we spent the second half of our trip in a 5 star all-inclusive with similar views in a completely updated property on the north side of the hotel zone for about $400 less than we paid for the week here. Overall, not terrible, but there is plenty of room for improvement considering the other options in the area.
Carlos
Excellent, 6 years ago
This place was absolutely amazing. They clean the beach every day, it was a hotel but the top two doors are condominiums and this is one of them. Some of the absolute most beautiful sights of the blue Caribbean ocean. All the bedrooms have a balcony as well as the living room and dining room. It was so amazingly going to stay here every single time I go to Cancun.
Miles
Excellent, 6 years ago
Great place awesome view. There was five of us that stayed here and it was more then enough space. Received a welcome packet email with all the info needed. The hospitality from the time we arrived was fantastic and always available. The location is safe and if you are not a guest you are not allowed on the property. You can purchase all inclusive wrist bands for each day all you can eat and drink which is important since they do not take cash or card at the bar or restaurant. The host has the option for an in home chef that comes cook dinner for an affordable price. The food was great and I would definitely recommend it especially if you do a tour or excursion for the day so you can come home to a nice home cooked meal. We even got to see a few huge sea turtles at night come to the beach. Overall it was a great trip from start to finish and a nice getaway. The staff is amazing and would recommend staying here.
Tim
Excellent, 6 years ago
Great location and comfortable roomy unit. The penthouses have a nice deck which is a great place to read or watch the sunset or just get some sun. Never though about purchasing the all inclusive - Starbucks downstairs was very convenient and easy to get to restaurants off the property. The transfer company Tim recommended worked out great - highly recommend them as they are punctual and professional. Highly recommend “Always Grateful” massage company a short walk down the beach. Great value for well trained staff and right there on the beach. Would also recommend Porforio’s Restaurant - great food and service and beautiful location.
Brent
Excellent, 6 years ago
Everything thing was awesome, Tim covers all the bases with his welcome package had all our questions answered.