Cottage in Valle de Bravo
Guest reviews
4.8
· 451 reviews
0.0
Cleanliness
0.0
Accuracy
0.0
Communication
0.0
Location
0.0
Check-in
0.0
Value
What guests are saying
3
Patricia
1 month ago
We've only had 2 problems with stays, and this was one of them... I asked Guadalupe for permission to arrive before check-in (3 pm). She told me that it was not possible because they would have guests and there would barely be enough time for cleaning. I understood. When we were on our way to the property (5 pm), I called him on the phone and Carmen (the cleaning person) answered to send me the location. She was surprised by my call and couldn't believe that we were already on our way. She hadn't been notified that there would be guests, the house wasn't ready, and it hadn't been cleaned! And that's with the fact that we were 2 hours late. If we had arrived at 3 pm, things would have been worse. When I try to talk to him, his daughter answers me, and instead of being apologetic, she was always on the defensive and treated me very badly. I asked for compensation and with great difficulty they were going to deduct $500 pesos for a WHOLE day lost. Which, in the end, didn't happen. I want to clarify: we have a very good rating on Airbnb
5
Abraham De Jesús
1 month ago
The house is amazing. The hosts helped us spend a few very fun days. The people who help in the house are very helpful and friendly. Thank you for the invitation to stay.
5
Héctor Alfredo
1 month ago
Ideal for a cozy stay. Beautiful house: spacious, quiet and well equipped. All very attentive and friendly.
5
Vanne
2 months ago
I went with a group of friends and we had a great time. The house is very large and very comfortable. The common spaces are spectacular, and you can spend the whole day surrounded by forest without going out at all. I highly recommend this house.
5
Favio Héctor
2 months ago
The house is in the middle of the forest, amazing for a weekend with family or friends.
5
Karen
2 months ago
The house is beautiful, and they were very clear about how the house worked. It had all the necessary tools for eating and having a pleasant time.
5
Ana Paula
2 months ago
The house is BEAUTIFUL. The truth is that what you see in the photo doesn't do justice to how beautiful it is. We used the barbecue grill and the pizza oven, and everything was great, as was the delightful and very comfortable jacuzzi. It's also in a great location. The host is super friendly and always in touch, and Carmen helped us one day and her service was exceptional. The truth is that our experience was more than pleasant and perfect. We would definitely return to this beautiful house!
5
Yazmin
2 months ago
The directions to get there were very clear, and Mrs. Carmen was very friendly. The house is just like the photos. It's a very quiet place to enjoy with the family. We had no issues with the electricity as other reviews said. If you want to use the hot tub, book it about 5 hours in advance.
5
Diego
2 months ago
The house is exactly as shown in the photos and is very comfortable for trips
5
Valerie
3 months ago
Amazing home excellent host and team I would absolutely stay here again!
Location
Location shown is approximate (within 1km radius)
Choose your dates
Select check-in and check-out