Stephany

Incredible views Beachfront Las Olas Penthouse - Condominiums for Rent in San José del Cabo, Baja California Sur, Mexico

San José del Cabo

I'm sorry Mary had a tough time with security, however, I have a 7 year old and an 11 year old, my brother visits often with his 6 month and 3 year old, and we host families ALL the time.  I can't advertise our condo for adults only when we're a family with small kids!  Plus, we have a lot of families who come and stay with us annually...so I would be taking their family tradition away from them.  There are rules at this property and security can be strict, which I don't think everyone is expecting in Mexico, but I think that things got off badly with security because the kids were climbing up the maintenance ladder for the elevator to the rooftop of our 6 story building.   Security and our HOA complained to me a couple of times before I said anything. I think that she was frustrated, but the response I got makes me wonder that perhaps the response given to security might've made them a little tougher on this group than usual.  I wasn't there, so I do not know, however.  I do agree that the 13 year old hot tub rule is ridiculous...I'm not sure what purpose it serves, it surprises and upsets people, and it's more work for security to enforce.  It sometimes creates a negative interaction between families who are surprised by the rule and security.   One of our long time repeat guests had the best outlook on this, though.  I commend him for his positivity, even though I do think the rule is ridiculous.  He said that the hot tub rule at Las Olas is sort of a right of passage for his kids who count down the days until they are 13 and can go in the hot tubs at Las Olas.  Anyways, I do email out the rules for the property to every guest, even highlight some of the things discussed by Mary in the email I send...and put a lot of it in the listing as well.  The email that I send out to every guest before their stay tells them that security can be strict so please make sure to read over the rules for the property in order to avoid any issues.  There are also rules posted at the pool.  The listing also states at the top that August 1-October 15 is the remodel period every year, so there can be some construction noise/dust/etc from other owners remodelling their condos and to please message me before booking.   That being said, this year has been the worst year in history for remodels at Las Olas....to the point that or HOA is changing a lot of rules regarding it.  Since we're on the top of the building, remodels in other condos don't usually effect us much and usually by the beginning of October things have pretty much quieted down.  So, I definitely do apologize for this.  It has been extremely frustrating for our entire community.