Ernesto

Reviews

201 total reviews

96% rated 5★

201 reviews

4.95

2016–2025

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 5.0

Check-in 5.0

Value 4.8

201 reviews

Quinta Avenida

Chris

Excellent, 1 year ago

Great host and place. Convenient and secure building. Thanks Ernesto!

Ernesto's place was in a good location and walkable to the beach, restaurants, and grocery stores. We liked the building's rooftop pool, the instructions for check-in/checkout were straightforward, but unfortunately that's really all of the nice things we could say about the place. From Ernesto's description of the space and photos you would think that you were staying in a luxury condo, but the description was unfortunately not at all like the reality of the condo. It is old, needs renovations, overall a little misleading. The couch had a cushion with a huge tear in it, curtain rods were coming off the walls, the paint on the roof top deck around the pool (really the in unit pool is a hot tub that the jets no longer work) was peeling, the kitchen had almost nothing in it so we had to go to the grocery store to buy some basic supplies that are normally provided in an AirBnb, and on the second to last day, the living room AC just started dumping water out of it.

Very good place to stay and location. The host responds quickly and thoroughly.

Nice apartment with rooftop pool. The photos are from when it was brand new, so some parts of the building could use maintenance. The location is good for walking with loads of restaurants everywhere in Playa. Front desk is friendly and so is Ernesto. Some items were missing or scare in the apartment. He was responsive but it took 48 hours to get some basic supplies. Kind of him to let us have a late checkout. Overall, a nice apartment but I would not say “luxury” in the description.

We had an extended stay in Mexico and Playa Del Carmen was the last destination. We had the pleasure of staying in Ernesto’s apartment. The location is great, a quiet, safe neighborhood just far enough away from all the tourist hotels but still only a 6-7 minute walk to 5th Avenue and the beach. Ernesto was extremely responsive during our stay. The amenities are as described, there’s always someone at the reception desk in case you need directions, etc. and there’s even a woman in the building that will launder your clothes if needed, at an incredibly low price. He was very flexible and very easy to deal with. The apartment shows a little wear and tear, but is clean, modern, and the a/c worked great 😊 Considering the price and location I would definitely recommend!

This was a lovely, last stay in Mexico. The penthouse apartment was very spacious, the location perfect for walking through Playa. Too bad the elevator did not work (over 4 days...) the suitcase provided fitness training. If you don't have enough, you can go to the gym. Pool was like the apartment very clean. Sunbathing with an umbrella or a sun gate would be perfect. But this is more than a suggestion. We liked it very much!

Quinta Avenida

Afshin

Repeat guest

Excellent, 2 years ago

This was my third time staying at Ernesto’s place. Every time I’m in playa del Carmen this is the place for me

Ernesto was a fantastic host and the condo is beautiful! Communication was established immediately and Ernesto’s instructions were very helpful to make sure we checked in as soon as possible. The condo is perfectly located within walking distance to either the main quinta avenida and close to many places to eat. It’s also close to the supermarket which helped a lot since we forgot to pack some things for the trip. I highly recommend this condo and the private pool was awesome and the community pool on the roof top was the cherry on top. We will be coming back very soon!!

Quinta Avenida

Alan

Excellent, 3 years ago

the apartment was really as it was listed, the location is perfect to walk to the 5th avenue and in the surroundings you find everything you need like pharmacies, super markets, etc. the parking is a big plus if bring a car definitely a great to stay in Playa

Quinta Avenida

Afshin

Repeat guest

Excellent, 3 years ago

It was my second time staying here it was great. Highly recommend it

Ernesto is a great host. He always responds quickly, and ensured we had a great stay. The condo was exactly as described in the listing and photos. It’s beautiful, beds were comfortable, bathrooms were clean and had enough towels, kitchen had all the appliances, and the jacuzzi is perfect for chilling in the afternoons. We also had the option to keep our luggage in the store room at the front desk after check-out. The location is ideal..there’s grocery store and pharmacy right around the block, and all the bars/restaurants are a 5-minute walk. Definitely recommend the place!

Just as pictured! Ernesto was awesome. Clean, easy instructions! This is literally walking distance from anything you want, at the least a 1 min walk from food a market and taxi services and at the most a 5 min walk from the 5th Ave and night action but still very exclusive. The place does have blinds!! The private pool was perfect for me and great to relax in! The Rooftop pool was so inviting as well! Loved the place all it needed was a bit of a women's touch with some flowers, or paintings and touchups.

Staying at Ernesto’s place was such a treat. Location is amazing….close proximity to 5th Ave, tons of great restaurants, grocery stores, but isolated enough that you don’t hear loud noise at night. The place is impeccable and spacious. The private pool and outdoor space were relaxing and the common pool is clean, beautiful and has an amazing view. Ernesto was always quick to respond. We loved our stay and look forward to spending more time there in the future.

Quinta Avenida

Brittany

Excellent, 3 years ago

This location is central to everything, has security, and is well situated in Playa del Carmen close top 5th ave, Soriana and the bank. The primary issues that came up during the stay were handled by the host. The front desk was doing maintenance on the water pumps and we did not have water for a decent portion of one of our days, this is outside of Ernesto’s control but he did communicate. We did experience some leaking in the bathroom doorway during the rain the soaked my airport outfit.

Beautiful centrally located Airbnb. The location and rooftop hot tub was my absolute favorite thing about this condo. I would emphasis as listed this Airbnb is not for small children as the stairs are steep. However 2 couples or a group of four would have a wonderful stay. My husband and I were able to walk to most places which we really enjoyed. Ernesto’s communication was great whenever we needed him he responded quickly. He also gave us a great recommendation for a cake shop in order to get a cake delivered for my husband’s birthday. All in all an amazing stay

We had a wonderful stay, the condo is exactly as pictured and well maintained, a couple things . . . although the door is unlocked by code, it is necessary to put the door lock back in "locked" position (vertical position) after opening the door, good to leave with instructions. Helpful hints, keeping the curtains totally closed/darkened next to stairs, greatly helps keep the area going up the stairs to the second bedroom and second bedroom much cooler, there were 3 "soft pillows" total between both bedrooms that my friend and I divided up, the rest of the pillows were very firm an uncomfortable, if you do not like a very firm bed, better to sleep downstairs, seems a bit softer, but for those who enjoy a more firm mattress. We had the best time, and the condo is centrally located in Playa, with plenty of restaurants, 5th ave, and grocery right nearby--->behind condo/within a few blocks, Ernesto's host book was so very helpful (Choux Choux, Porfirio's and Sonora Prime was great places to eat!) and he was always prompt in addressing any concerns and answering any questions we had, the private pool was so nice, it is upstairs off of the second floor bedroom, and the rooftop pool was lovely, but only one umbrella to use. This condo is not great for little ones due to the winding, steep stairs in the condo, have to be very careful if children come along. The upstairs bedroom has no closet, this would be a nice addition to have somewhere to hang clothes, there are shelving below the TV for folded things, but the downstairs bedroom has a really nice walk in wardrobe area. The front desk staff were very nice and helpful, in answering questions and getting taxis, you cannot use Lyft or Uber in this area. Bring pesos for cab rides, most only take cash/pesos for payment, but cabs are plentiful to get around. We will definitely be back !!! Thank you !!

Quinta Avenida

Afshin

Repeat guest

Excellent, 4 years ago

This place was great. Ernesto was an amazing host, great communication with him. Perfect location you can walk everywhere. Will always be staying here when in playa.

Every time we visit Playa De Carmen, it gets better and Better. Ernesto was the perfect host, we had a few issues and he made sure he took care of them immediately. The managenent staff at the property were also very friendly and helpful and went out of their way to ensure our stay was flawless. This property is 7 minutes from 5th Avenue and all the good restaurants . We were also10 minutes walk from the beach... It really is perfect. You are right next to the Mega Store which is so convenient. I could go on on. I would highly recommend this host and property to couples and families with older kids. Unfortunately the fabulous stairs leading up to the 2nd bedroom and pool was tricky for my 2 and 4 year old. Would defintly book again.

Quinta Avenida

Alex

Excellent, 5 years ago

Great location, communication, and really enjoyed the outdoor space.

Quinta Avenida

Sarah

Excellent, 5 years ago

Ernesto's place was perfect for our working vacation. Ernesto's communication was wonderful and the place was exactly as described. We were a quick walk to a few grocery stores, wonderful restaurants and the beach. We had no trouble getting around. For those looking for a working vacation, the Wifi was great. We had three people working full days and had no connectivity issues. The private pool on the roof was a fantastic perk, as well! I highly recommend Ernesto's place!

Overall this is a beautiful condo, but does need a bit more love and attention around maintenance specifically the pool/pool area. There is a leaking pipe in the outside pool area, the water building/accumulating is causing a foul smell. The maintenance around the cleanliness of the pool and the pool couches should be improved. The touches to potential issues the pool has had looks a bit messy, not a clean job (edges, adhesion). The beds were pretty comfortable and the AC worked, which is great in a hot and humid Mexico City. If booked, make sure to be aware that the door is only locked when the lock is vertical, or else the door can be opened from outside; does not lock on it’s own.

Quinta Avenida

Sam

Excellent, 6 years ago

This penthouse was great ! Great location around the corner from Mega Supermarket . We used the private pool everyday . Bathrooms are very spacious, great closet space . We loved it ! Comfy beds, A.C works great ! Ernesto is a super host ! You don’t have to worry about carrying a key for the condo, it has a digital code you just punch in . The place is very clean just like the pictures, we would stay here again !

Quinta Avenida

Jason

Excellent, 6 years ago

Ernesto place is the best in Playa Del Carmen and is a wonderful host.

Quinta Avenida

Kimberly

Excellent, 6 years ago

Ernesto’s penthouse was the perfect place to stay in Playa. It’s super convenient to walk to local restaurants, Walmart and Mega groceries, 5th Avenue and various local hotspots. The condo was clean and cozy. Ernesto was quick with responses if I needed to reach him, and the lobby staff was super helpful during my stay. Lobby staff are available 24hours. I absolutely recommend booking with Ernesto, and I will definitely stay there again.

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