Principitos Universe Villas Premium

Reviews

Superhost

36 total reviews

92% rated 5★

36 reviews

4.89

2025–2026

36 reviews

2BR Bungalow in San Juan La Laguna

Dominic

Excellent, 1 month ago

beautiful and quiet place to stay. the host was super friendly and helpful with anything we needed. would definitely stay here again

Clean, tidy, spacious place. Norma was a good host and helpful. Nice view of the lake. The only thing is that you could hear the neighbors in the cabin next door, but it didn't disturb your rest.

The villa itself was nice. Very clean and nicely equipped. Norma was helpful with booking transports as long as you communicated through Whats app. The issues that we ran into were the hot water is a little tricky to figure out and you are nickel and dimed for everything and unless you speak a little Spanish it is rather difficult to get around. We also thought that it listed AC but maybe that was our error, because it does not have ac, just 2 small fans and no ceiling fans.

Host Response

Thank you for sharing your experience. We're glad to hear that you found the villa nice, clean and well equipped, and that our team helped you with transportation. We are surprised, however, by the 3-star rating, since several of the points mentioned correspond to expectations that are not part of what is offered. The property does not have air conditioning, and this information is indicated in the listing. Likewise, additional services and their costs are reported in advance. We're sorry that some aspects didn't meet your expectations, but we believe the review reflects a much more positive experience than the rating given. We appreciate your feedback, as it helps us to continue to improve.

I would say this is an Airbnb plus. They are seven villas in total and on-site host with small reception area that can help you with your amenity requests. Everything is well organized, and very detailed oriented. The rooftops were great with great view and covered seating with firepit on your own villa. Not all amenities are included in the price. They do have a price sheet. The on-site host was very helpful and friendly. I had not noticed that there is no air-conditioning, but we really didn’t need it. Being directly on the water was a big plus. We had our own dock and we were able to get to our place via boat very easily. The town, San Juan La Laguna is about 1 km away. We were walking there as there is no Uber in the area, but then we ran across a tuk tuk, which took us into town. Once in town, there are many tuk tuks and San Juan is a very nice town with typical food and lots of arts and crafts and chocolate and jewelry shops. Definitely recommend staying at Principitos.

We loved our stay. From our arrival, everything was excellent: Mrs. Norma was attentive at all times. They met us at the dock and helped us with the bags and with my child, which made a big difference after the trip. The service was super warm and attentive. They really made us feel right at home. The house was beautiful, comfortable and very well maintained. We really appreciate all the attention and hospitality. We would definitely go back and highly recommend it.

From booking to checkout, Norma was a wonderful host. She helped us navigate transportation around the lake and arranged lanchas through text, making everything very easy. Since we get carsick, we appreciated being able to drive directly to the property, though I recommend arriving during daylight because the road gets very windy about 20 minutes before the house. The property was beautiful, especially lit up at night with gorgeous flowers all around. We loved relaxing on the rooftop in the morning listening to the birds and trying their delicious signature coffee. The location was also very convenient — San Juan La Laguna was just minutes away and ended up being our favorite town on the lake. One tip: bring mostly cash, as the local Banrural only exchanges clean $100 bills. Overall, we had a peaceful and beautiful stay on the lake. Thank you, Principitos Universe!

We had a wonderful stay. The service was truly impeccable. Norma was incredibly helpful and made everything so easy for us, from arranging transportation to helping with other concierge needs during our visit. That support made a big difference in our experience. The lake is absolutely beautiful, and the sunrise views from the property are unforgettable. Waking up to that scenery was one of the highlights of our trip. The place itself was very clean and thoughtfully designed. There’s a special, almost magical atmosphere throughout the property, with lots of plants and charming details that make it feel unique and peaceful. It’s a lovely place to relax and enjoy the beauty of Lake Atitlán

Host Response

You are always welcome. We are so glad you enjoyed it.

Great stay! Views were incredible, great location accessible by boat/car. Easy to get to and from other towns. Had filtered water and snacks/drinks/amenities for purchase. It’s in a gated compound so felt very safe and secluded with beautifully kept grounds. Norma was extremely responsive and helpful! The only slight drawback were a few bugs- we expected some given the landscape but we were a bit spooked by the size of the spiders and the amount of ants. we alerted Norma and she took care of it immediately & it never became a problem that affected our stay! *worth mentioning the transport recommended by this stay was unreliable. We were picked up in a broken down car and it got to the point where we were stranded on the side of a road for over an hour with smoke coming out of both ends of the car. As four young girls it was scary and honestly ridiculous for a driver to use a car in that condition for a 4 hour mountainous drive. Would stay again but would book transport separately!

We were pleasantly surprised with this place! The property owner kept a lot of trees on the well maintained property, so it was very peaceful and allowed for birdwatching. We particularly enjoyed the easy access to the lake (swimming and kayaking). The staff were extremely responsive and helpful. Very close to town, and I particularly appreciated the drinks and snacks being available. Very cool if you are a fan of Le Petit Prince! The views were astounding! Enjoying morning coffee on the rooftop or an evening by the firepit was very relaxing. Finally, the temezcal was great for sweating everything out. I would definitely come back

The place is conveniently located between two towns, and tuk-tuks run all the time. You can be in either town in 5 minutes. The place and amenities are great. Shout out to Norma for making our stay great. Norma has been amazing and super responsive, but you would have a better time if you speak Spanish or use Google Translate to talk to them in Spanish. Hot water can be a bit finicky, at least in our room; the hot water kept going in and out.

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