Principitos Universe Villas Premium
Reviews
Superhost36 total reviews
92% rated 5★
36 reviews
4.89
2025–2026
36 reviews
Dominic
Excellent, 1 month ago
beautiful and quiet place to stay. the host was super friendly and helpful with anything we needed. would definitely stay here again
Steffen
Excellent, 1 month ago
We loved our time here! Norma and her Team are very friendly and responsive! The lake is amazing!
Edwin Gustavo
Good, 1 month ago
Clean, tidy, spacious place. Norma was a good host and helpful. Nice view of the lake. The only thing is that you could hear the neighbors in the cabin next door, but it didn't disturb your rest.
Cristian
Excellent, 1 month ago
Excellent place, very cozy, and the host Better, very kind
Camila
Excellent, 1 month ago
the place is beautiful!
Daniel
OK, 1 month ago
The villa itself was nice. Very clean and nicely equipped. Norma was helpful with booking transports as long as you communicated through Whats app. The issues that we ran into were the hot water is a little tricky to figure out and you are nickel and dimed for everything and unless you speak a little Spanish it is rather difficult to get around. We also thought that it listed AC but maybe that was our error, because it does not have ac, just 2 small fans and no ceiling fans.
Host Response
Thank you for sharing your experience. We're glad to hear that you found the villa nice, clean and well equipped, and that our team helped you with transportation. We are surprised, however, by the 3-star rating, since several of the points mentioned correspond to expectations that are not part of what is offered. The property does not have air conditioning, and this information is indicated in the listing. Likewise, additional services and their costs are reported in advance. We're sorry that some aspects didn't meet your expectations, but we believe the review reflects a much more positive experience than the rating given. We appreciate your feedback, as it helps us to continue to improve.
Maria José
Excellent, 2 months ago
A very beautiful place with everything you may need. Norma is always attentive to everything.
Hector
Excellent, 2 months ago
I would say this is an Airbnb plus. They are seven villas in total and on-site host with small reception area that can help you with your amenity requests. Everything is well organized, and very detailed oriented. The rooftops were great with great view and covered seating with firepit on your own villa. Not all amenities are included in the price. They do have a price sheet. The on-site host was very helpful and friendly. I had not noticed that there is no air-conditioning, but we really didn’t need it. Being directly on the water was a big plus. We had our own dock and we were able to get to our place via boat very easily. The town, San Juan La Laguna is about 1 km away. We were walking there as there is no Uber in the area, but then we ran across a tuk tuk, which took us into town. Once in town, there are many tuk tuks and San Juan is a very nice town with typical food and lots of arts and crafts and chocolate and jewelry shops. Definitely recommend staying at Principitos.
Veronica
Excellent, 3 months ago
This was such a cozy villa. I originally had booked a different villa but when we arrived we liked the villa closer to the beach. They were nice enough to upgrade us at no additional cost. I highly recommend this villa!
Courtney
Excellent, 3 months ago
We loved our stay here, especially after having to rebook from a previous listing that wasn’t exactly all as advertised. The grounds are impeccable, the place was spotless, and Norma (the manager) was such an angel! She helped us with anything and everything. I also loved the temazcal experience. Highly recommend!
Mónica
Excellent, 4 months ago
We loved our stay. From our arrival, everything was excellent: Mrs. Norma was attentive at all times. They met us at the dock and helped us with the bags and with my child, which made a big difference after the trip. The service was super warm and attentive. They really made us feel right at home. The house was beautiful, comfortable and very well maintained. We really appreciate all the attention and hospitality. We would definitely go back and highly recommend it.
Derick
Excellent, 4 months ago
Incredible service. Mrs. Norma was always attentive, and the place is very nice! I loved it.
Aaron
Excellent, 4 months ago
Remember when Airbnb was more about meeting hosts and locals and not corporate owned rentals? Our stay at Principito’s Universe took us back to those days of meeting locals and connecting with a place through their lives. This place is gorgeous, the staff was incredible and the whole stay was special. Thank you!
Julissa
Good, 4 months ago
Very nice house, comfortable
Michelle
Excellent, 5 months ago
From booking to checkout, Norma was a wonderful host. She helped us navigate transportation around the lake and arranged lanchas through text, making everything very easy. Since we get carsick, we appreciated being able to drive directly to the property, though I recommend arriving during daylight because the road gets very windy about 20 minutes before the house. The property was beautiful, especially lit up at night with gorgeous flowers all around. We loved relaxing on the rooftop in the morning listening to the birds and trying their delicious signature coffee. The location was also very convenient — San Juan La Laguna was just minutes away and ended up being our favorite town on the lake. One tip: bring mostly cash, as the local Banrural only exchanges clean $100 bills. Overall, we had a peaceful and beautiful stay on the lake. Thank you, Principitos Universe!
Alex
Excellent, 5 months ago
Such a beautiful stay and very helpful and friendly to finding places around Lake Atitlan. The view was incredible too!
Heath
Excellent, 5 months ago
Absolutely beautiful stay at the most beautiful lake. Right on the water. Lots of activities and fun. Fireplace and paddle boards. All you need. Norma the host is fantastic. Thank you
Remi
Excellent, 5 months ago
We had an excellent time at Principitos Universe. The location is very quiet and only a short tuktuk ride away from the most beautiful town on the lake. The villa was well equipped, clean, a private pier and beautiful views. Norma was an exceptional host, quick to respond to our numerous questions and overall went the extra mile to make our stay comfortable and memorable. I highly recommend staying here.
Carlos
Excellent, 5 months ago
Excellent location and an amazing view of the lake; the house is full of nice touches. Norma, the property manager, is very helpful, responds quickly, and provides recommendations for local services and providers. We will be back!
Gimena
Excellent, 5 months ago
Amazing place for a getaway. With a beach and plenty of amenities. I would definitely come back!
Jose
Excellent, 6 months ago
We really liked Principitos Universe for our group of family and friends who were traveling. The house is very nice, and the location is very convenient; the pier is even more convenient for going out. The staff is very friendly; their service is top-notch!
Marina
Excellent, 6 months ago
Love this place. I can't wait to come back every year. Norma was great! Everyone was friendly. We had the whole place to ourselves. Tuk tuks will pick you up and drop off. Bring the family. Beautiful view of the lake.
Kylie
Excellent, 6 months ago
Beautiful home and view. Norma was beyond helpful before and during our stay. Wish we could have stayed forever!
Aline
Excellent, 6 months ago
We had a wonderful stay. The service was truly impeccable. Norma was incredibly helpful and made everything so easy for us, from arranging transportation to helping with other concierge needs during our visit. That support made a big difference in our experience. The lake is absolutely beautiful, and the sunrise views from the property are unforgettable. Waking up to that scenery was one of the highlights of our trip. The place itself was very clean and thoughtfully designed. There’s a special, almost magical atmosphere throughout the property, with lots of plants and charming details that make it feel unique and peaceful. It’s a lovely place to relax and enjoy the beauty of Lake Atitlán
Host Response
You are always welcome. We are so glad you enjoyed it.
Abigail
Excellent, 6 months ago
Great stay! Views were incredible, great location accessible by boat/car. Easy to get to and from other towns. Had filtered water and snacks/drinks/amenities for purchase. It’s in a gated compound so felt very safe and secluded with beautifully kept grounds. Norma was extremely responsive and helpful! The only slight drawback were a few bugs- we expected some given the landscape but we were a bit spooked by the size of the spiders and the amount of ants. we alerted Norma and she took care of it immediately & it never became a problem that affected our stay! *worth mentioning the transport recommended by this stay was unreliable. We were picked up in a broken down car and it got to the point where we were stranded on the side of a road for over an hour with smoke coming out of both ends of the car. As four young girls it was scary and honestly ridiculous for a driver to use a car in that condition for a 4 hour mountainous drive. Would stay again but would book transport separately!
Dan
Excellent, 6 months ago
We were pleasantly surprised with this place! The property owner kept a lot of trees on the well maintained property, so it was very peaceful and allowed for birdwatching. We particularly enjoyed the easy access to the lake (swimming and kayaking). The staff were extremely responsive and helpful. Very close to town, and I particularly appreciated the drinks and snacks being available. Very cool if you are a fan of Le Petit Prince! The views were astounding! Enjoying morning coffee on the rooftop or an evening by the firepit was very relaxing. Finally, the temezcal was great for sweating everything out. I would definitely come back
Monytung Geng
Excellent, 7 months ago
10/10 get the villa closet to the water, the views are perfect! Waking up & sliding the doors and looking right out and seeing the water and volcanos is so good for your mental health
Veronique
Excellent, 7 months ago
Lovely place in a nature oasis
Chaya
Excellent, 8 months ago
This villa exceeded our expectations. From the moment we arrived and Norma greeted us, we felt right at home. The views from the villa and the dock were absolutely stunning— even more beautiful than described. Norma is incredibly kind and helped us with everything we needed. The grounds were peaceful and relaxing, making it the perfect getaway.
Avi
Excellent, 8 months ago
The place is conveniently located between two towns, and tuk-tuks run all the time. You can be in either town in 5 minutes. The place and amenities are great. Shout out to Norma for making our stay great. Norma has been amazing and super responsive, but you would have a better time if you speak Spanish or use Google Translate to talk to them in Spanish. Hot water can be a bit finicky, at least in our room; the hot water kept going in and out.
Ellery
Excellent, 8 months ago
My stay at Principitos Universe was absolutely wonderful. Norma was so helpful and no top of everything. Check in was easy and the Airbnb looked just like the photos. I would highly recommend this Airbnb to anyone looking for a peaceful get away.
Aida
Excellent, 9 months ago
This place had a surreal view! I could even see a volcano in the distance puffing smoke. The place felt like home right away. Staff, especially Norma, were so helpful in everything we needed. I cannot say enough about how much I loved it. I wish I had more time there. 100% Recommend.
Héctor
Excellent, 9 months ago
A very good place to stay, and the view is spectacular, highly recommended
Roxana Lizeth
Excellent, 11 months ago
I enjoyed my stay, excellent service ✨️
Byron
Excellent, 1 year ago
A super well designed place!! Amazing lake view, super comfortable and modern!! Perfect to relax and have a spectacular view!! The service is wonderful, Norma makes you feel at home from the moment you arrive!!! I would definitely come back!!!!!!
Matthew
Excellent, 1 year ago
Even though we arrived in torrential rain we were welcomed and helped. Norma kept a watchful eye on us and we had a great family trip!