Akumal Direct

Reviews

Superhost

331 total reviews · 12 listings · 3 locations

93% Excellent

331 reviews

4.92

2018–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 5.0

Value 4.8

331 reviews

3BR Villa in Akumal

Maia

Excellent, 1 month ago

They were so helpful and kind!

Host Response

It was lovely to host you, Maia and Jon! Thanks so much for staying with us. Our staff are lovely people; thank you for the kind words. We hope to see you back in Akumal again soon. Happy travels always!

This is the second time that we have stayed at the house and everything is spectacular!!!

Host Response

Thanks so much for staying with us at Casa Sanara Chic Retreat, David !! It was wonderful to host your group. Your kind words are appreciated. We hope to see you back in Puerto Aventuras again soon! Happy travels always!

The house is very nice, spacious and well equipped. The host was friendly and responsive when we needed him. However, the house is advertised as oceanfront, but there was a lot of seaweed and it was impossible to get into the ocean. We understand that seaweed is a natural phenomenon and that it is not the host's responsibility, but I think it is important for future guests to check the seaweed season carefully. Overall, the house is nice and the host is attentive to your needs.

Host Response

Thank you very much for your kind review and for taking the time to share your experience, Ana Paola! We are very happy to know that you enjoyed the house, that you found it spacious and well equipped, and that our team was able to assist you quickly when you needed it. We also appreciate your understanding regarding the gulfweed. As mentioned, it is a natural phenomenon that can affect some areas of the Caribbean coast, especially during the summer months, and its presence depends on currents and winds. In fact, during the first half of the summer, the beach in front of the house was practically free of seaweed, but shortly before your arrival, a large bank arrived that considerably changed the conditions. In addition, the beach has a cleaning team that works six days a week removing sargassum to keep it in the best possible condition. However, sometimes the amount that arrives exceeds what can be withdrawn immediately. It was a pleasure to welcome you, and we hope to have the opportunity to welcome you again in the future, during a season with better beach conditions :)

We had an amazing stay at Casa de Sol. Our group consisted of three adults and five children aged 10–13, and the property met all of our needs exceptionally well. The pool was wonderful, and the lagoon access was a real highlight. The house was comfortable, well-equipped, and exactly as described. The location was fantastic. Being at the end of town made it quieter than staying in the centre, while still providing easy access to everything Akumal has to offer. We made great use of the bikes, cycling to the beach, exploring the area, and heading into town for dinner. Everything felt very safe. We were welcomed by the owner, who was warm and accommodating. Alex, the concierge, was outstanding throughout our stay, helping with recommendations, bookings, transportation, and rental cars. The housekeeping and laundry staff were also excellent and made us feel genuinely welcome. This was one of those rare Airbnb experiences where everything the listing promises turns out to be true. We th

Host Response

Thanks so much for the wonderful feedback, James! We're so happy to hear you enjoyed your stay, and we hope you return to Casa del Sol soon! Happy travels! :)

My family and I enjoyed our stay in this beautiful beachfront home on Akumal bay. They have everything you need to enjoy the beach and to have family dinners either outside or inside. The host was very helpful with answering all our questions and in connecting us with a great Mariachi band to help celebrate my wife's birthday. Naomi & Jorge took very good care of us and made the stay extra enjoyable. We hope to be back next year to do it all over. Great job team Casa San Francisco!

Host Response

Thanks so much for the wonderful feedback about your stay at Casa San Francisco! We're so delighted to hear you enjoyed your visit, and we hope you return to Akumal soon! Happy travels always, Daniel!

We had a great stay in Akumal. Akumal direct were very responsive and we could always reach them via text. The house keepers cleaned and tidied daily. The property steps onto a beachfront with access to some incredible snorkelling over a coral reef home to loads of amazing sea life.

Host Response

Thanks so much for the wonderful feedback, Neil! We're so happy to hear you enjoyed your stay, and we hope you return to Akumal soon! Happy travels! :)

I’ve stayed in Mexico several times at several Airbnb’s. This one was right on the water, which was great. You could walk down the beach to a restaurant one way and back down the beach to a restaurant the other way. There was a Cenote 50 yards down the road that was absolutely beautiful. The maid and gardener that lived upfront, clean constantly and took care of the pool constantly. There was a problem with the pool that they had no control of and they fixed it that same day, which is surprising because I do Pools for a living. Unheard of speed to repair something. Which basically means management is on top of things.

Host Response

Thanks so much for the wonderful feedback, Robert! We're so happy to hear you enjoyed your stay, and we hope you return to Casa Cavu soon! Happy travels! :)

There were 10 of us for a 50th birthday party and the house was absolutely ideal and exceeded expectations. The lagoon was gorgeous (tip - go early or late as it does get busy but that isn't a bother when your hanging around the house as it is just far enough away to give you privacy) The outdoor living area was so perfect, people can be in the pool, playing cards, in the kitchen and all still feel like your together. The beds were comfortable, washrooms clean, everything worked and the staff were so kind. Trip of a lifetime!

Host Response

Thanks so much for the wonderful feedback, Myki! We're so happy to hear you enjoyed your stay at Casa del Sol, and we hope you return to Akumal soon! Happy travels! :)

Loading...