Beach Please Luxe Collection

Reviews

9 total reviews

89% rated 5★

9 reviews

4.89

2025

Cleanliness 4.7

Accuracy 5.0

Communication 5.0

Location 4.7

Check-in 5.0

Value 5.0

9 reviews

Villa Oyamel

Louis-Philippe

Excellent, 11 months ago

Magnificent stay!! A big thank you to the whole team, you were so receptive to all our requests!! The villa was very quiet and relaxing!! Everything was perfect. I recommend this villa for your stay, you won't be disappointed!! Thank you again!!

We had a wonderful stay in the villa. It was located within a beautiful and private condominium. The area is quite yet close to both downtown tulum and the beach area. Host was very attentive and responsive and resolved all requests we had. Overall, we had a great time in Tulum!

Host Response

Hola Alex! Thank you so much for your kind words! We’re delighted to hear you enjoyed the villa, the peaceful yet convenient location, and that our team could promptly assist with everything you needed. It was a pleasure hosting you, and we’d love to welcome you back for another great stay in Tulum! Warm regards Beachpleasetulum

House looks like depicted and is very comfortable. Cleaning and general maintenance require some improvement. Host was extremely responsive and helpful when I asked for things to be cleaned and addressed and even offered me some complimentary sessions. Note the house is a bit “out of town” at the edge of the city on a dirt road. Should be manageable with a car.

Host Response

Hola Avital, Thank you for your feedback and for highlighting both the comfort of the house and our attention during your stay. 🙏 We truly value your comments regarding cleanliness and maintenance.. The villa is located in the Kokoon Pueblo complex, just 5 minutes from La Veleta, about 10 minutes by car from downtown Tulum, and 15 minutes from the beach. It’s not on the outskirts, but rather in a peaceful area that is currently expanding, offering both privacy and a special connection with nature. For greater convenience, we recommend having a car. It was a pleasure hosting you, and we look forward to welcoming you again in the future !

As a family of 4 we stayed for two weeks at the Villa and had a great experience. The concierge team from start to finish were clear and welcoming with all instructions and throughout our stay were on hand for recommendations, bookings and general Q’s. The villa was clean and tidy, we also had cleaners come in throughout our stay - which was a great bonus! The pools were cleaned daily. All staff were extremely friendly. We would definitely stay here again.

Host Response

Hola Emma! Thank you so much for your thoughtful review! It was a pleasure hosting you and your family for two weeks. We're delighted to hear you had a great experience and that our concierge team and staff made you feel welcomed and well taken care of throughout your stay. We're especially glad you enjoyed the villa, the regular cleaning service, and the pools. We'd love to host you again anytime — you're always welcome back!

This place is quiet and very easy to reach by car! Above all, the roads up to there are predominantly well developed, which is not the case everywhere "yet" in Tulum. Communication was extremely good. Actually one more star when we 🙏 arrived, repair work had to be done because of a defective air conditioner, and you went out of her way to do it as quickly as possible! We were very disappointed at the entrance, as we had booked this place with great expectation and had been a little too high coming from Germany, probably our cleanliness standard compared to the dusty Tulum. However, I need to get rid of a little criticism! The rooftop is definitely missing loungers to relax! There are 2 uncomfortable massive chairs and seating reminiscent of a sofa. If I consider that this "house" for min. 6 people is laid out, then something is missing there to relax together!

A Perfect Stay in Tulum – Highly Recommended! Our family had an amazing stay at this beautiful home in Tulum! From the moment we arrived, we were impressed by the peaceful and serene location. The house was immaculately clean, well-equipped with everything we needed, and provided the perfect setting for a relaxing getaway. The two pools were a fantastic bonus, offering plenty of space to unwind and enjoy the warm weather. The beds were extremely comfortable, and the bathrooms were spotless. The host truly went above and beyond—even assisting us promptly when our 7-year-old accidentally the toilet. They also connected us with a private chef, which was an incredible touch that made our experience even more special. We felt extremely safe throughout our stay, thanks to 24-hour security and the dedicated parking spaces reserved just for us. The kitchen was fully stocked with utensils, towels, and filtered water, making meal prep effortless.

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