Carolina Y Ana Escobar

Reviews

Superhost

36 total reviews

89% rated 5★

36 reviews

4.83

2019–2025

Cleanliness 4.9

Accuracy 4.8

Communication 4.8

Location 4.9

Check-in 4.8

Value 4.9

36 reviews

36Th Floor Units

Alexandria

Excellent, 10 months ago

if you get the opportunity to stay here, do not hesitate. I will definitely be back often!!

Awesome place to stay. We went in a large group and had all 5 apartments on the 36th floor. Fantastic view, pictures don’t do justice. Beach is literally across the street, pool on top floor. Washer and dryer came in handy. They provided coffee and detergent. Colombian coffee is a plus! There were more bathrooms in the bigger apartments than we thought. The largest apartment had 3 bathrooms! Was overall perfect for what we needed and the communication was great. Would definitely come again.

My stay at this Cartagena beachfront Airbnb was truly unforgettable! The location is unparalleled – just steps from the beach and with sweeping ocean views that made every sunrise and sunset feel magical. The accommodations were spotless, with thoughtful touches that made it feel like a true home away from home. The host’s attention to detail was evident, from the well-equipped kitchen to the comfortable, airy decor that perfectly complemented the coastal vibes. Nearby, there were fantastic restaurants and lively local spots to explore, all within walking distance. Whether you’re looking to relax by the waves, explore Cartagena’s vibrant culture, or simply unwind in a beautiful setting, this Airbnb delivers it all. Highly recommended for anyone looking to experience the best of Cartagena’s beachfront lifestyle! Special thanks to Ana and Carolina our host and Pedro our concierge, y'all help make this trip a memorable one

I have been using Airbnb for many years, and I have never experienced an issue like this with a host. I book this property for myself and 10 other guests. The property was very nice and clean but the issue was I booked 5 units to a penthouse suite that would have accommodate 11 guests. On arrival to the property two beds were missing. I reached out to the host about the two missing beds, which on Airbnb website the property clearly stated the description of the rooms/beds prior to me booking this property, but that’s not what I got. The host gave me such a hard time about the two missing bed, so I contacted Airbnb about the issue and I asked for partial of my money back for the inconvenience of the two missing beds. The host didn’t want to refund me back partial of the money, for the inaccurate and misleading property descriptions. The host was very rude and unprofessional about the situation. My stay at this property along side my guests was not comfortable to say the least, despite

Host Response

For all our next guests: this listing is the combination of 5 units on the 36th floor, which makes a maximum capacity for 16 people. On the dates the guest booked only 4 units were available, I explained it to him and said: "do you agree that you will only get on these dates 4 units out of the 5?" as the other unit was booked, to which the guest agreed, as there were 11 people so they could fit perfectly in 4 units, we also charged him the price for 4 units, not 5. After this the guest agreed and booked. When the guest arrived asking for the extra unit (2 extra bedrooms) I sent him all the screenshots where I had previously explained to him that it would only be 4 units and he accepted this, no one forced him to book. Airbnb took our side and told us that we didn't have to give him a refund because before this guest booked he had been told what he would get for the price he paid. What a headache with this guests.

Everything is great. I would come back many times

36Th Floor Units

DeMarcus

Repeat guest

Excellent, 2 years ago

Very responsive. My family enjoyed their stay. We highly recommend.

36Th Floor Units

DeMarcus

Repeat guest

Excellent, 2 years ago

Very responsive. My family enjoyed their stay. We highly recommend.

36Th Floor Units

David

Excellent, 3 years ago

Excellent group of apartments on the top floor of the building. The views are unbeatable. Very good service. Recommended.

36Th Floor Units

David

Excellent, 7 years ago

The place was great and was perfect for our trip. Had a bit of trouble getting checked in, but overall it was exactly what we were looking for. Would stay here again if I came back.

Amazing place, great hosts, very clean. Ana is great. I do recommend this place. Only con is security wont let you have a guests past 4am friends or not, and they come up and make a scene if you’re late bringing them down. Very unprofessional. We originally booked 2 extra who backed out at the last minute and weren’t allowed to fill their spots. If you bring extra guests for a night they shouldn’t have to be escorted out like a criminal at 4am. If you want to charge extra for a nightly guest then do so and I sure nobody would have an issue, but being escorted out by security guards??! Extremely unprofessional and just plain bulls**t. Makes you wanna use a hotel instead.

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