Fer Y Jorge

Reviews

Superhost

79 total reviews

92% rated 5★

79 reviews

4.91

2022–2026

Cleanliness 4.8

Accuracy 4.9

Communication 5.0

Location 4.9

Check-in 4.8

Value 4.8

79 reviews

Luxe Villa

Jose Francisco

Excellent, 2 months ago

It was a great experience to stay with my family. An excellent place to rest.

Thank you so much to Fer Y Jorge for hosting my family and I for our family vacation this summer. The home is located in a beautiful and safe neighborhood. You are surrounded by nature and a beautiful Cenote less than a 10 minute walk away. The home is exactly as advertised and our host was very responsive in answering any questions we had. I highly recommend this home for a family get away and cannot thank Fer Y Jorge enough for helping in providing my family with an unforgettable experience. Gracias!

Confirmation that checking in at the property is not very easy. The explanatory video does not match reality. Fortunately, the neighbor of the place helped us get back in. Another point to review is the explanation on how to use the air conditioning; in reality, there is only one control for all the air conditioners. By the way, thank you to Shirley for coming over to help us get set up. For the rest, everything was as described. The bedding is extremely good. The place is great for families and for spending time with friends.

My family and I recently stayed at this Airbnb. The contact person was very responsive and helpful. We enjoyed the privacy of the location. The community is still being developed so a fair amount of construction going on. We were up early every day so the noise didn’t bother us too much. My kids loved the pool and visiting the cenote. We had a rental car so left quite often to explore the area. Returning was sometimes difficult with the gate security guards. They prefer you to use one specific main entrance so you can scan a QR code from the host. There is a 2nd guard gate that leads directly to the community the house is in and this one was hit or miss if they would let us pass through quickly. We realized that we needed to express that we were staying at an Airbnb and simply returning from an outing. A specific map of where to enter with the 1st guard gate location would have been helpful but we figured it out eventually. This is a great place especially with kids!

I really liked the house! Great location! You have the beach and Quinta Ave about 15 minutes away. Walmart and Domino's 10 minutes away. The neighborhood is gated and has security, I felt safe. I thought I could do without the dryer, but it did take a lot of time to hang dry. Air conditioning turns off, but cools fast when you turn it back on. We had to ask to keep the rooms on and the remote they gave us helped. The pool was cleaned regularly, huge plus! Overall the house is beautiful!

Great hosts The house is beautiful, just as described Our stay is like being at home We would love to come back. Thank you for all your attention

Host Response

Gracias a ti Rosalba, bienvenidos siempre

We wanted to leave a 5 star review because it was such a beautiful home however a few small things added up is why we left a 4 star review for the following reasons: - AC would randomly turn off (they do mention to keep the doors and windows closed, however we found them still shutting off even though everything was shut) - entry and exit from the gated community was a bit frustrating. After a long day of adventure getting held up at the gate by security every time was tedious. Apparently the owners were supposed to give us a car access windshield tag which was on the listing but we didn’t receive it (would’ve made entry so much smoother) - amenities were amazing, loved the pool, dishes, plenty of towels (although one day there was construction and they left behind a piece of wood with nails in the pool - washroom sliding door was a bit of a hazard

The house is extremely beautiful and has everything you need for a short and long stay near Playa del Carmen. The beds are comfortable and spacious and there are enough bathrooms for large groups. The house is in a very safe private building. They also left us some cold water and snacks, which made us feel right at home. The cenote is super close and is very nice, totally worth visiting. We loved everything and would gladly return, we totally recommend it.

The house is spectacular, the place where the house is located is spectacular very quiet with a playground very close you can see many wild animals. Highly recommended for families, essential to have a vehicle to get around why without it I think it can be difficult. The large and spacious rooms of the 4 only two have TV and private bathroom, the other two share bathroom and does not have a tv. The pool is spectacular with delicious water and at room temperature very appropriate to relax after a whole day at the beach. I recommend it 100%!!

We had an amazing stay at this beautiful Airbnb! The house was stunning, impeccably clean, and incredibly spacious—perfect for big groups even though we were just 4! Although we initially had an issue with the pool not heating up, the hosts were quick to address it and ensured everything was taken care of. Our kids loved the play are on the complex. A lovely touch was the beer and fresh fruit they left for us upon arrival—a very welcome surprise! Overall, it was a fantastic experience, and we hope to return one day.

My family and I thoroughly enjoyed our stay. In terms of the house, we requested support for a few minor issues, including two showerheads that needed maintenance and the pool heating system, but they were immediately addressed despite it being a holiday. Some additional minor things need to be fixed around the house, but we didn't request support as they didn't affect the overall quality of our stay. The private cenote is exceptional and very close by. The breakfast cafe in the complex was delicious. Communication was superb. I recommend this home.

Luxe Villa

Ana

Excellent, 1 year ago

The house is perfect for the family atmosphere. Everything was very clean and the service is very good!

Amazing house in a privileged environment, nothing is left to chance by Fer and Jorge! Spacious house with private swimming pool accessible 24 hours a day. Clean, quiet, secure accommodation with all the necessary amenities. The kitchen has everything you need to make all types of meals. A car rental will be required, to access the accommodation and visit Playa Del Carmen properly. Fer and Jorge are exceptional hosts with great flexibility to make our stay the best. Quickly reachable by message for any questions or recommendations of places/activities in the area. Shirley who is the Co-Host is just as available and will meet your needs! Hosts and Co-Host will offer you an à la carte service!

Our stay was pleasant. The house is exactly as seen in the pictures. It's a little hard to find it the first time and what to go through 2 surveillance booths and when you ask at the first cabin they don't know how to direct you and they send you to the wrong place. The hosts are friendly and responsive. The only 3 inconveniences were: The first one, we didn't have hot water for 2 days, The second, we did not have internet 3 days of the 6 days we were in the house. As information on the cellular internet does not serve in that area since it is a wooded area then we were completely incommunicado. The good thing is that no emergency happened.

Luxe Villa

Daniel

Excellent, 2 years ago

Place looks exactly as the pictures. Beautiful and spacious.

We had a lovely stay. The house was very clean, comfortable, modern and spacious. We particularly enjoyed the shady terrace and pool, didn’t have to worry about sunscreen or being too hot in the afternoon after hot mornings at the beach. Good restaurant recommendation especially Amate 38, we went twice. Not very easy to get to beach (definitely need a car) but Punta Esmerelda was our favourite (with four year old). The whole estate is only partially built, though the infrastructure is well done, and to be honest there is a lot of construction work quite nearby (the weekend was quiet). Overall I would recommend this property despite some drawbacks .

12 of 10 !!! The House of Fer and Jorge is fabulous, very cute, comfortable, modern and cozy at the same time, an exquisite pool to use even at night in a natural environment. A nearby cenote to visit, beautiful trails, native trails, and native animals. I can only say wonderful!! Both very concerned and attentive, and even more so Shirley, the concerned co-host of every detail, who made the stay perfect!! Thank you very much for everything, my children and family were happy and we will definitely be back!! Away the best Airbnb we've ever been to!!

Place was great beautiful clean house spacious for our big group and most important Shirley was always really responsive always checking in to make sure we were good At one point the battery of the key entry was Low and we couldn’t go in and she was there to help right away They also provided a new set of clean towels since we where doing water activities almost all week. The beds are so comfortable and the sheets are nice and clean and everything is just perfect. The only thing I didn’t like is that the washer is a combo of a washer and dryer so you can’t dry as you wash another load since is only one machine that does it all. They do have the top area where you can hang clothes and when is hot they dry quick. Other than that the place was a 100/100

Luxe Villa

Diego Antonio

Repeat guest

Excellent, 3 years ago

Great House !!!!

Luxe Villa

Diego Antonio

Repeat guest

Excellent, 3 years ago

Great location, super friendly hosts, and the house is amazing and spotless. They leave you some snacks upon arrival. We favor.

Casa Senderos was the perfect place for our week-long stay in Playa del Carmen. The home is spacious and beautifully appointed with everything you will need for your stay. Fer and Jorge supply so much more than the basics and their attention to those details makes it one of the top Airbnbs I've stayed in. The home is quiet and peaceful with the added bonus of hearing and seeing birds native to the Yucatan. The pool is the perfect spot to cool off. The neighborhood cenote was a fun adventure. You will need a rental car to drive to the beach, restaurants, shopping, etc. but they provide a thorough list of the best places to go, see, do and eat. When not out at PDC sites, we relaxed at home by the pool, watched movies, played games and cooked several meals. We had a wonderful stay and will recommend to others!

This place is beautiful and located in a safe, friendly and secure complex. The quiet and spacious house is outstanding and was a joy to stay in. The bathrooms and bedrooms were beautifully appointed, all with plenty of storage, A/C and soap, shampoos and conditioner that were actually usable! I would definitely agree that you need a car though; it is a pain to get taxis and they charge the earth! We rented extra bikes to get around locally but it’s too far in the heat and dangerous to ride into Playa del Carmen. There is a small shop nearby for essentials but the closest supermarket and ATM is around 1.5-2 miles away. If you walk out into Avenida Xel Ha you can find Tuk Tuks to run you to town or the supermarket for a few dollars. The location is perfect to access Riviera Maya from Cancun to Tulum and beyond. We loved it here. Thank you!

Casa Senderos was an amazing spot for our family Riviera Maya vacation. The home was located in a beautiful, secure community with access to trails immediately behind the house as well as a children's playground and private cenote a few minutes' walk away. A public beach was a 5 minute drive as was a grocery store. The home itself was clean and spacious and could accommodate larger parties. The kitchen was well supplied for cooking meals. The bedrooms were comfortable and the bathrooms were clean. One of the bathrooms even had an attached indoor/outdoor shower! The pool area was fantastic! The pool was really warm and perfect after a day at the beach. There was a nice lounging area with afternoon sun. Jorge and the rental agent Shirley were very helpful and responsive, ensuring a fantastic stay. My family would return to this home for a future vacation in Mexico without question.

Luxe Villa

Andrew

Excellent, 3 years ago

Amazing stay! Loved the home and property! Would stay again.

Easily the best airbnb experience we’ve ever had. 2 things made this an incredible stay. The house itself & the owners & especially assistant Shirley whom were so attentive and quick to reply to any and all questions we had. The house is perfection and we all felt very sad to leave it. We booked for a wk to celebrate my wife’s birthday w friends surprising her throughout the week. The house is minimalist modern, well equipped (we hired a private chef that they recommended. They had everything needed to cook a delicious 5 course meal for 9 people), well-situated in a very safe neighborhood that has 24-hour security. Everyone agreed the house made our entire trip to Playa the best it could be. The design of the house just feels amazing. Everything from the bedrooms to the showers, common areas, kitchen and of course the pool were made with top notch materials. It felt very much like a high end stay. Spacious and well designed. I would stay here again in a second. Highly recommend.

We absolutely loved our stay at Casa Senderos. It was better than described and perfect for our family’s vacation to Playa Del Carmen. The home is centrally located and in a quiet, secure and beautiful neighborhood. It was clean, modern, spacious and comfortable. The pool and patio area were perfect for unwinding each night after a day of adventure in the area. Communication with the hosts was fantastic as well. I can’t recommend this home enough.

Luxe Villa

Carlos

Excellent, 3 years ago

Great stay, recommended.

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