Mandy

Pura vida in the jungle - Houses for Rent in Savegre, Provincia de Puntarenas, Costa Rica

Savegre

Thank you! One can only hope for houseguests such as yourselves! This review perfectly captures our Home and what we hope to share with others

Guest safety and comfort is the top priority for myself as a host and the property manager. While I am still trying to understand what exactly occurred I can comment that I did not approve anyone’s entry into the property while rented. As soon as I became aware of the issue I engaged the past guests and am trying to resolve the issue. As to the state of cleanliness, I’ve never received poor reviews before and can ensure future guests that the house is well maintained. I cannot speak for how airbnb handled the complaint but can assure future guests by communicating that the file was closed without any findings of wrongdoing so I will let guests determine for themselves if they feel safe booking. I do regret this unfortunate circumstance and the stress it has caused the pst guest and assure future guests every effort has been taken to prevent future incidents.