Share Property Management
Reviews
11 total reviews
82% rated 5★
11 reviews
4.82
2024–2026
Cleanliness 4.5
Accuracy 4.5
Communication 5.0
Location 4.4
Check-in 5.0
Value 4.8
11 reviews
Kim
Excellent, 2 months ago
Great place to stay for a big group
Fabiola
Excellent, 5 months ago
The best place I've stayed at on the Airbnb platform
Paola
Excellent, 8 months ago
The house is very nice and large, as shown in the photos. It has all the amenities for a comfortable and pleasant stay. The pool and jacuzzi water is cold so we prefer not to get in, but everything else is fantastic.
Host Response
Thank you so much for your comment and for sharing your experience. We are very happy to hear that the house met your expectations, both in size and comfort, and that you found all the necessary amenities for a pleasant stay. We also appreciate your feedback on the water temperature. This season, due to weather conditions, the pool and jacuzzi may feel colder, but we take your feedback into account to continue improving our guests' experience. It was a pleasure hosting you and we look forward to welcoming you again very soon.
Brittany
Excellent, 11 months ago
The stay was great. The property is beautiful and private. Hosts were very responsive and helpful. They helped us book transportation to/from the airport and massages. Both services were wonderful and friendly. We were without power for an hour or 2 due to a power outage city wide - they were response and explained the situation + checked on us as well. Would recommend and stay again.
Host Response
Thank you so much for your kind review. We’re very happy to know you enjoyed your stay, the property, and the services arranged during your visit. It was a pleasure assisting you and making sure everything went smoothly. We also appreciate your understanding regarding the temporary power outage — unfortunately, it was a city-wide situation, but we’re glad it didn’t affect your overall experience. It would be wonderful to host you again in the future. 🌿
Alexandre
Good, 1 year ago
Mariana and Alfredo were great hosts. The only reason I gave one star less was due to the presence of cockroaches in a few rooms. Mariana and Alfredo were very proactive and gave us a lot of help with our questions. They helped us a lot in terms of transportation by recommending us a great company that was very affordable for a group of 9 people. All in all, we had a great stay filled with beautiful moments that are directly connected to the stay at Mariana and Alfredo's.
Host Response
Thank you so much for your thoughtful review — it was a pleasure hosting you! 😊 We're truly sorry for the inconvenience caused by the cockroaches. The property is regularly treated, but we understand how unpleasant that can be and have already taken additional measures to address it. We're really glad we could assist with transportation and that you enjoyed your stay filled with wonderful moments. You're always welcome back anytime! 🌿✨
Christopher Anthony
Good, 1 year ago
Not a bad place. Power went out a couple times but I guess that’s normal there. You might also come across some bugs due to being in the jungle but other than that it was a solid place!
Host Response
Hi Chris, Thank you so much for your feedback! We’re glad you enjoyed the place overall. Indeed, being in the jungle can occasionally bring some power outages and bugs, but we truly appreciate your understanding and positive attitude. We’d love to host you again in the future — thanks again for choosing us! Best regards,
Emma
Excellent, 1 year ago
The villa was consistent with the photos and very nice! We had a great week and highly recommend this place. Plus, the hosts are very responsive to the slightest questions
Host Response
Hi Emma, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed the villa and had a great week. It was a pleasure hosting you, and we truly appreciate your kind words about our team’s responsiveness. We’d love to welcome you back anytime! Best regards,
Chelsie
Excellent, 1 year ago
We were extremely happy with our stay. Beautiful place and perfect location
Ricardo
Excellent, 1 year ago
N/A
Eric
Excellent, 1 year ago
More than perfect as a place the managers responded very well and quickly the condos is impeccable the miraculous view
Zassette
Excellent, 1 year ago
A very beautiful house, nice design near the center of tulum, the host maintained communication and everything was fine, although a piece is not 100% closed which is not comfortable.