Mi Casa Es Tu Casa

A

Angie

1 month ago

2.0

Unfortunately, our experience with this Airbnb was not what we expected. From the beginning of our stay, the A/C in one of the bedrooms was not working. We contacted the host right away, but they were not able to come until the following day. They finally came, we were informed that it could not be repaired because a part was missing or needed to be replaced. Because the room was extremely hot and humid, one of our companions had to sleep on the couch for the duration of the stay. To make matters worse, we also discovered baby cockroaches in the room, which was especially concerning and uncomfortable. We immediately brought the issue to the host’s attention, but the only solution offered was to “fumigate.” While we understand that pest control may be necessary, we feel that a more thorough solution was needed, especially considering the number of cockroaches we encountered. Overall, we were unfortunately not happy with our stay and hope these issues are addressed for future guests.

We absolutely loved our stay! This was our second time staying here, and we will definitely be back again! Having three bedrooms, each with its own private bathroom, was perfect and made the apartment very comfortable for our group. The host was incredibly helpful and responsive throughout our stay, and the location is fantastic. The front desk staff were also so friendly and helpful. Another huge bonus is having access to the parking garage, which made having a car so convenient. Highly recommend!