Ana

Overall a bad experience. I've had many good experiences with Airbnb, but this was the only bad one. The place lacks maintenance, the kitchen is in deplorable condition, there were many odors in the bathrooms, and the staff they provide for service and food have a terrible attitude. They don't have air conditioning, which for Acapulco and the price, I think should be a requirement. The ocean view is very nice, but there are many like it for a better price and better service.

We had a wonderful stay at Ana's apartment in Acapulco. From the first moment, communication with her was excellent: always very clear, friendly, and attentive to any questions or requests we had. The apartment was very clean, comfortable and perfectly maintained. Just like the pictures. It has a beautiful view. In addition, Ana gave us excellent recommendations on places to visit, restaurants and activities in the area, which made our stay even more enjoyable. We also want to highlight the staff who work in the apartment. They are always very friendly, efficient and make sure that everything is fine. We felt very comfortable and very well cared for throughout the stay. It was definitely a very positive experience, and we highly recommend staying with Ana. We would be happy to come back!