Carla Y Sebastián

Reviews

Superhost

622 total reviews · 7 listings · 2 locations

92% Excellent

622 reviews

4.88

2017–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

622 reviews

4BR Villa in Cancun

Saahil

Excellent, 1 week ago

Amazing hosts! They stocked the fridge before we arrived and gave us recommendations upon arrival. The location is perfect—walking distance to the beach and nearby shops. The neighborhood also felt very safe, with gated security access required to enter. The included daily cleaning service kept the space feeling fresh everyday. Would absolutely stay here again!

Great location, clean house, beautiful view from the balcony

Host Response

Thank you, Andrea, for your review. We're glad to hear that you liked the location, the cleanliness, and the view from the balcony. We look forward to welcoming you back to our place when you return to Isla Mujeres.

Wow! What a beautiful home and location! The views from the backyard were stunning! Ginny and Victor were amazing and the food was so good! We had a small wedding outback at this home and it was beautiful! Ginny and Victor cooked us an amazing wedding dinner and their service was great! 10/10 would recommend this home!

Host Response

Destiny, thank you for the lovely review and for choosing our villa for your special day. We’re so glad Víctor and Genny helped make the wedding memorable — we appreciate the recommendation and hope to welcome you back soon.

3BR Condo in Isla Mujeres

Johnny

Repeat guest

Excellent, 2 weeks ago

Was amazing stay I will definitely stay again!

Host Response

Thank you, Johnny — I’m glad you enjoyed your time in our apartment. We’d love to host you again next time you’re back on Isla Mujeres.

Great hosts, super responsive around questions and absolutely beautiful location with unbeatable views and a great pool, as well as great walkability to the beach, restaurants, etc. Not their fault but it was quite loud one of the nights from folks partying outside on the malecon, so just fyi for the possibility if you choose to stay here. Loved our stay and was super easy staying with young kids!! Thank you!!

Host Response

Thank you for staying with us and for sharing your experience. We’re glad you enjoyed our apartment’s views, pool, and family-friendly setup, and we’ll look into ways to help minimize any noise from the malecon. Hope to welcome you and your little ones back soon!

wow wow wow! Words can’t describe how amazing this villa is and it’s management !! I got this villa for my bachelorette and it could not be more perfect. Carla and Sebastian’s team were able to help with transportation and their response was almost immediate. My group was of 10 girls and we felt safe 100% of the time thanks to the great security they have before accessing the villa at all times. Marbella is the sweetest human and her breakfast is superb, also comes in handy if the itinerary for the day is very busy. We had some trouble with the outlets and they came to help immediately which was so great. The marina views are so beautiful and there is access to a lot of places pretty quickly. I would stay here again over and over again. Thank you so much and ty for being part of my bachelorette!!

Host Response

Thank you so much, Frida, for choosing our villa for your bachelorette celebration and for the kind words about the views, security, and breakfast service. We’re grateful for your feedback and will keep fine-tuning every detail to ensure a flawless stay. It would be a pleasure to welcome you back anytime!

The communication was amazing, clear and always very fast. You can see that they have a very good cleaning team. The apartment is identical to the photos, with everything very good and the decor is nice. The location is also excellent and the view is picture perfect. The area is very quiet, and even though there is a hotel next door, everything was always very quiet. There's a supermarket a few steps away and small shops. The restaurant area is 1 block away and the ferry is less than 5 minutes away. There is access to a small bay, and Punta Norte beach is just a 15-minute walk away. Everything is excellent. There is a little remodeling construction on the pier around the property by the government, and it will surely be spectacular when they finish. We had an amazing time!!!

Host Response

Thank you very much, Marco Antonio, for highlighting the clarity of communication, the cleanliness, and the location of our place. We look forward to welcoming you back soon!

We had a wonderful stay! The location was perfect—just a short walk to Playa Norte, Hidalgo Street, the ferry terminal, restaurants, and golf cart rentals, making it easy to explore Isla Mujeres. The accommodations were beautiful, comfortable, and offered stunning views. Our host was incredibly responsive and even allowed us to drop off our luggage before check-in, which made our arrival much more convenient. Overall, we had a fantastic experience and would highly recommend staying here. We would definitely book again!

Host Response

Thank you very much, Celene, for sharing your experience and recommending us. We're glad to hear that the location, the views, and the comfort of our apartment made your stay special. We look forward to welcoming you again when you decide to return to Isla Mujeres.

Unbeatable location, amazing views, lots of sun early in the morning, its on a 3rd floor with elevator and it helps with the hustle and bustle of the pool area. Great host gave us the chance to checking earlier so we could enjoy the day. Spacious and comfortable

Host Response

Thank you for your kind words, Rick. I’m happy to hear you enjoyed our apartment’s location, views, and early check-in. It was a pleasure hosting you, and I hope we can welcome you back soon!

Wonderful stay. I booked the place for my birthday just to enjoy. Thursday-Sunday , I made it Saturday around 1 am due to flight continuing to get delayed due to weather. I was upset about that part b/c I didn’t get to spend much time but made the best of it. It was a great Airbnb. Really nice people. My only complaint is when time to shower the water didn’t get hot and the pressure from shower was weak. That’s something that can be fixed so if you all decide to get this place you will not regret it.

Host Response

Thanks for choosing our villa to celebrate your birthday — I’m glad you enjoyed your stay and found our team welcoming. We appreciate your feedback and will address it with maintenance to make sure future stays are even better.

A 10/10 stay. From our arrival, everything was very easy thanks to the clear instructions and excellent communication from the hosts. The place was very clean, well equipped and in perfect condition. We felt right at home and would definitely recommend it to anyone visiting the area. Thank you for your hospitality!

Host Response

Thank you, Yefri Raul, for your review and for choosing our place. We are very happy to know that you felt right at home and that the communication and instructions were clear.

Loading...