Be Mexico Villas, Condos & Concierge

Ocean View Spectacular 7BDR Luxury Designer Villa - Houses for Rent in Cabo San Lucas, Baja California Sur, Mexico

Ocean view 3BDVilla Chileno Bay - Resort Amenities - Villas for Rent in Cabo San Lucas, Baja California Sur, Mexico

Villa at Chileno Bay Resort and Residences - Villas for Rent in Cabo San Lucas, Baja California Sur, Mexico

Cabo San Lucas

Tourist Corridor

Thank you so much for your review! You’re always welcome back anytime, We'd be thrilled to host you again!

Dear Mara, Thank you for taking the time to share your thoughts about your recent stay. We genuinely regret that certain aspects did not meet your expectations and appreciate the opportunity to address your concerns. We want to emphasize that the issues you encountered are not reflective of our villa's usual standards. Over the years, we have hosted numerous guests and have consistently received positive feedback. Our status as Airbnb Superhosts for several consecutive terms underscores our commitment to providing quality accommodations and service. When the odor issue was reported, our team acted swiftly. Maintenance was on-site the same day, and we brought in professional services to ensure a thorough resolution. While we recognize that this was an unfortunate situation, we handled it as promptly and responsibly as possible. It’s important to note that our home is well-maintained and does not typically require frequent septic servicing; this was indeed an unexpected incident. Regarding the construction across the street, although it was beyond our control, we took proactive steps to halt the work during your stay to protect your experience. We take great pride in our villa and continuously invest in its upkeep. While we appreciate your feedback, it’s worth mentioning that your comments do not reflect the standard experience of the majority of our guests. We are glad you acknowledged the strengths of our property, including the cleanliness, comfort of the bedrooms, spaciousness for groups, and excellent location. While we regret that your stay was affected, we remain confident in the quality of our property and services, as affirmed by our many satisfied guests. We wish you all the best in your future travels. Warm regards, Miguel Medina Manager

1 BD Gated Community, Located 2  blocks to Beach - Condominiums for Rent in Cabo San Lucas, Baja California Sur, Mexico

Thank you so much for sharing your feedback with us. We’re truly glad to hear you enjoyed many aspects of the villa, and we appreciate you choosing our property for your stay. Regarding the noise concern, we understand that you felt you were being respectful. However, we did receive several reports from neighbors, something that simply hasn’t happened before. In fact, all of our previous guests have left us 5-star reviews, so this was the first time we’ve faced both this type of situation and this rating. We addressed everything as gently and discreetly as possible, and we genuinely appreciated your cooperation when we reached out. As for our concierge, he’s dedicated to offering exceptional service, though a few of the requests during your stay fell outside what we are able to provide. We’ll continue working on communicating those boundaries in a warm and flexible manner so expectations are always clear. We sincerely wish you the very best in your future travels, and we appreciate the opportunity to reflect and refine our service. Warm regards, Be Mexico Team

Gracias por sus comentarios, nos complace saber que su estancia cumplió con sus expectativas. Esperamos saber de ustedes nuevamente en un futuro cercano. Saludos

Hola Adriel, Gracias por sus amables comentarios, nos complace saber que su estancia haya sido agradable. Estaremos pendientes de sus sugerencias para mejorar nuestros servicios. Gracias

Thank you so much for your amazing review! We're so glad everything met your expectations. We really appreciate your kind words. You’re always welcome back anytime, We'd be thrilled to host you again!

Ocean view Studio Chileno Bay - Resort Amenities - Guest suites for Rent in Cabo San Lucas, Baja California Sur, Mexico

Thank you so much for your kind words and for being such a great guest! We truly appreciate the way you respected the house rules and left the place clean and tidy. It was a pleasure hosting you, and you’re always welcome back anytime. Safe travels

Hola Yolanda, ¡Muchas gracias por tu comentario! Fue un verdadero placer hospedarte. Nos alegra saber que disfrutaste tu estadía y que todo estuvo a tu gusto. Siempre tratamos de ofrecer la mejor experiencia posible, y saber que lo logramos contigo nos motiva aún más. ¡Eres bienvenida cuando quieras volver! Un cordial saludo, [Tu nombre / nombre del anfitrión] Si quieres una versión más informal o personalizada, dime el tono o el contenido de la reseña del huésped y te la adapto.

Estimada Alicia, Muchas gracias por compartir su experiencia con nosotros. Nos complace saber que tuvo una estancia cómoda y tranquila, y que encontró todo lo necesario para disfrutar de unos días de descanso. Con el compromiso de seguir mejorando, agradeceríamos mucho si pudiera compartirnos qué aspecto de su estancia podríamos perfeccionar para alcanzar la máxima calificación. Su opinión es muy valiosa para nosotros. Será un honor recibirla nuevamente en el futuro.

Hola Marco Antonio, Agradecemos sus comentarios, nos complace saber que disfrutaron su estancia. Saludos