Mauricio
Reviews
Superhost199 total reviews
93% rated 5★
199 reviews
4.91
2021–2026
Cleanliness 4.9
Accuracy 5.0
Communication 4.9
Location 4.9
Check-in 4.9
Value 4.8
199 reviews

Jayla
Excellent, 1 month ago
We had an amazing stay! A group of 7 of us came to celebrate my birthday, and this Airbnb exceeded our expectations. Everything was exactly as described! We chose welcome margaritas, guacamole, and salsa which were great! The home was spotless, and we had absolutely no issues with the Wi-Fi, A/C, plumbing, or any of the amenities. Everything worked perfectly! Check-in and check-out were also incredibly easy, and we felt safe! The pool and hot tub were a huge hit with our group, and we also loved that there was a game in the living room. The location was perfect. There were several walkable spots whenever we wanted to grab something quick, but it was still only a short drive to grocery stores, restaurants, and everything else we needed. Overall, I would 100% book with this host again and highly recommend this Airbnb to anyone looking for a great place to stay!
Host Response
Dear Jayla, Thank you so much for your wonderful and detailed review! We are truly honored that you chose our home to celebrate your birthday, and we’re delighted to hear that your stay exceeded your expectations. It’s great to know you enjoyed the welcome margaritas, guacamole, and salsa, as well as the pool, hot tub, and all the amenities the home has to offer. We’re especially pleased that you found everything clean, comfortable, and exactly as described, and that the check-in process and location made your stay even more enjoyable. Thank you for your kind recommendation and for trusting us with such a special occasion. It was a pleasure hosting you and your group, and we would be delighted to welcome you back for another memorable stay in the future!

Hector Miguel
Excellent, 1 month ago
Our stay at this villa in Tulum was simply spectacular. From the moment we arrived, we felt surrounded by nature and tranquility. The house is beautiful, very comfortable, and has everything you need to enjoy an unforgettable few days. The pool and jacuzzi were definitely our favorite spots. The jungle atmosphere makes the experience unique, perfect for relaxing and disconnecting from the daily grind. My friends and I really enjoyed every moment. We all left very happy with this experience. It's definitely a place I recommend 100% and would gladly return to. Thank you for making our stay in Tulum such a special memory!
Host Response
Dear Hector Miguel. Thank you very much for your wonderful review and for sharing your experience! It fills us with joy to know that you and your friends enjoyed such a special stay and that the villa provided the perfect atmosphere for you to relax and create unforgettable memories. We are pleased to hear that the pool, hot tub and natural surroundings made your visit a unique experience. We sincerely appreciate your recommendation and kind words. It was a real pleasure to host you, and we hope to have the pleasure of welcoming you again on your next visit to Tulum. You will always be welcome!

Cassie
Excellent, 2 months ago
Great home, lots of restaurants and shops in the area. Home looks like photos, and the pool is great.
Host Response
Dear Cassie, Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay and that the home met your expectations. It’s wonderful to know you appreciated the convenient location, with its nearby restaurants and shops, as well as the pool and the overall experience. Thank you for choosing to stay with us. It was a pleasure hosting you, and we look forward to welcoming you back for another memorable stay in the future!

Bryan
Excellent, 2 months ago
What a wonderful stay. The house was stunning and well kept, plenty of space, and a beautiful backyard. Mauricio had a great responsive team that gave us plenty of options for activities!

Christian
Excellent, 3 months ago
Incredible place!! Mauricio's service was excellent. The place impressed us with the details and how beautiful the house is. I definitely recommend staying here. Great place. I HIGHLY RECOMMEND IT!

Valerie
Excellent, 4 months ago
Villa Bolon was perfect for our sisters’ trip with five people. The complimentary concierge service was so helpful and responsive when it came to recommendations for food, planning excursions, and our transportation. We were given clear instructions for checking in, and the house was very clean and private. Everything you need is right across the street or less than a ten minute walk away, whether it be a grocery store, restaurants, or items you forgot to pack. We would love to stay again for our next visit to Tulum!
Host Response
Dear Valerie, Thank you so much for your wonderful review. We are delighted to know Villa Bolon was the perfect place for your sisters’ trip and that you enjoyed the privacy, cleanliness, and convenient location of the villa. It also means a lot to hear that our complimentary concierge service helped make your stay even more enjoyable through recommendations, transportation coordination, and excursion planning. Providing a seamless and comfortable experience for our guests is always our goal. Thank you again for your kind words and recommendation. It was truly a pleasure hosting your group, and we would love to welcome you back again on your next visit to Tulum. Warmest regards,

Maria
Excellent, 6 months ago
Thank you so much!!! They were angels. We had a bad experience with another place to stay. They welcomed us at the last minute... My family loved it... I traveled with my grandparents, who are 92 and 80 years old. It's perfect for older people; it has a room on the ground floor. They loved the house! The hot tub, everything, thank you so much!
Host Response
Dear Maria, Thank you so much for sharing your experience with us. We are delighted to hear that, despite a difficult situation with another accommodation, we were able to welcome you and help make your stay much more pleasant. For us, it was a real pleasure to be able to help you at the last minute and to know that your whole family enjoyed the house. We are delighted to hear that your grandparents felt comfortable during their stay and that the room on the ground floor was ideal for them. We’re also delighted to hear that you were able to relax and enjoy the Jacuzzi. Feedback like yours means a lot to our entire team and motivates us to continue providing warm and attentive service to each of our guests. We look forward to welcoming you and your family back in the future. Kind regards, HUM LIVING Team

Miranda
Excellent, 10 months ago
Mauricio and his team were very communicative and helpful! We had an air conditioning issue with our original house but they moved us across the street to a different home right away and helped move all our stuff! Both places were spacious and clean! It was the perfect place for my bachelorette!
Host Response
Dear Miranda, Thank you so much for your kind words. We’re glad our team could assist promptly and ensure your stay remained seamless. Hosting your bachelorette celebration was a pleasure, and we’re so happy you enjoyed both homes. We’d love to welcome you back anytime. Warm regards

Trey
Excellent, 1 year ago
We had an amazing stay at this villa in Tulum! From the moment we arrived, everything exceeded our expectations. The property is beautifully designed with a perfect balance of modern comfort and natural Tulum charm. The rooms were spacious, clean, and very well maintained, and the amenities made our stay extra relaxing. The outdoor spaces were definitely a highlight — the private pool, lush garden, and open-air lounge areas created such a peaceful atmosphere. It was the ideal spot to unwind after exploring the beaches and cenotes nearby. The location was also fantastic: close enough to the town and beach to enjoy all the restaurants, shops, and nightlife, but tucked away enough to feel private and serene. The host/staff were incredibly attentive and responsive, making sure we had everything we needed throughout our stay. Their recommendations for local dining and activities were spot on. Overall, this villa made our trip to Tulum unforgettable. I would highly recommend it to anyone
Host Response
Dear Trevon, Thank you so much for your wonderful and detailed review! We are thrilled to hear that your stay at the villa exceeded your expectations and that you enjoyed the perfect blend of modern comfort and Tulum charm. It’s fantastic to know that the spacious rooms, amenities, and outdoor areas contributed to a relaxing and memorable experience. We also appreciate your kind words about our team and are glad that our recommendations helped enhance your stay. Your recommendation means a lot to us, and we would be delighted to welcome you back for another unforgettable visit to Tulum!

Andrea
Excellent, 1 year ago
This place was just like the pictures. There were 10 of us, and we all fit comfortably. It was clean, tidy, in a great location, and we felt safe with security out front. There were some great places to eat across the street. The host was very responsive, coordinated all our transportation, and scheduled housekeeping every other day. Overall, we had a great stay, and we would definitely book this place again!
Host Response
Dear Andrea, Thank you so much for your wonderful review. We’re delighted to know that the property met your expectations and matched the photos, and that it provided a comfortable and safe space for your group. It’s great to hear that you enjoyed the location, nearby dining options, and the services we coordinated for transportation and housekeeping. We truly appreciate your kind words, and it would be a pleasure to welcome you back for another stay in the future. Warm regards!

Trinity
Excellent, 1 year ago
Very communicative and attentive team. Helped our group schedule chef, restaurants, and more.
Host Response
Dear Trinity, Thank you so much for your kind feedback. We’re thrilled to hear that our team’s communication and attentiveness helped make your stay enjoyable, and that we could assist with scheduling the chef, restaurants, and more. It was our pleasure to host you, and we look forward to welcoming you again in the future. Warm regards!

Lucius
Excellent, 1 year ago
We had a wonderful time! The hosts were responsive and attentive. The house was just as pictured, and its location was perfect—close to markets, restaurants, and everything we needed. Highly recommend!
Host Response
Dear Lucius, Thank you so much for your lovely review! We’re thrilled to hear you had a wonderful time and that the home, location, and our service all met your expectations. It was a pleasure hosting you, and we truly appreciate your recommendation. We’d love to welcome you back anytime you're in Tulum!

Nomso
Excellent, 1 year ago
Great location and super responsive host !
Host Response
Dear Nomso, Thank you for your kind words! We’re so glad you enjoyed the location and found our team responsive during your stay. It was a pleasure hosting you, and we’d be happy to welcome you back anytime!

Adam
Excellent, 1 year ago
The place was amazing - good sized bedrooms, bathrooms, lots of space - there were 11 of us and not once did it feel crowded. The pool is wonderful but as it is in the jungle, bug spray is needed. Place was very clean as staff came to tidy up which was a nice touch. In the vicinity is a 7/11, some cafes, restaurants, park and some local markets and shops with a larger grocery store not too far away by car. All in all, it was lovely and will be back
Host Response
Dear Adam, Thank you for sharing your experience! We are delighted to hear that you and your group enjoyed our spacious accommodations and felt comfortable throughout your stay. It’s wonderful that the pool and surrounding jungle added to your experience, and we appreciate the tip about bug spray for future guests. We’re also glad that our housekeeping service made your stay even more enjoyable and that you found the nearby cafes, restaurants, and markets convenient. It was a pleasure having you, and we would love to welcome you back for another stay!
Aashi
Not good, 1 year ago
I rarely leave negative reviews, but our recent stay deserves an honest warning for guests. Both comforters in 1 of the rooms were visibly stained upon arrival—1 looked like dried blood, other like food /worse. Was disguised under the comforter & when we flipped them over so housekeeping could see, they once again hid them.. Instructions arrived only hours before we landed, and we weren’t told until actual day that outside chefs were “prohibited”, despite the listing saying they were subject to approval. We spent 4 hours messaging before staff barely allowed entry—and even then, gaining access took an another 45 minutes. We pre‑ordered groceries through host: they showed up late and cost ~$500 for 7 basic items. No advance notice of the delay or the markup. We hired a reputable concierge service to smooth things over, but the property staff treated them with disrespect— ignoring requests, and generally being rude; concierge said "downright appalling" service Good location tho
Host Response
Dear Aashi, Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet expectations, and we deeply apologize for any inconvenience you encountered during your stay. Cleanliness is a top priority for us, and we are truly sorry for the issues you experienced with the bedding. This does not reflect our standards, and we will be addressing this with our housekeeping team to ensure it does not happen again. Regarding the external chef policy, we understand your frustration and apologize for any miscommunication. We will review our listing details to ensure clarity moving forward. Additionally, we regret the challenges faced during your check-in process and grocery delivery—your concerns are important to us, and we will be assessing our procedures to improve efficiency and transparency. We are also disappointed to hear about the service concerns and interactions with our team. Providing respectful and attentive service is fundamental to our values, and we will take appropriate steps to ensure all guests and service providers are treated with professionalism and courtesy. We appreciate your positive remarks about the location and sincerely hope we have the opportunity to provide you with a much-improved experience in the future.

Brooke
Excellent, 1 year ago
The stay was fabulous. Communication was quick and easy. We needed to check in early and messaged as we were leaving airport. They were able to accommodate and the directions were easy to navigate. Home was clean and beds were comfortable. Liked the variety of pillows. House cleaning came everyday and it was very nice to have that. Had trouble with fridge when we arrived but they came over immediately to fix. The home was in a safe and guarded neighborhood and close to everything. We visited cenotes 10 min away and ate downtown and visited the nightlife, also 10 min away. Grocery store and pharmacy right next door. Showers had hot water, just wait for 5 min and good water pressure. The hot tub worked but it isn’t a normal filtration system so we needed it to be cleaned and refilled. It’s more like a bathtub with a heater and jets. Not much variety of tours offered, however, we drove to most cenotes and booked a catamaran on Viator. I would certainly stay here again! Thanks you!
Host Response
Dear Brooke. Thank you for taking the time to share your experience! We are delighted to hear that you had a fabulous stay and that our team was able to accommodate your early check-in smoothly. Providing clear communication and a welcoming environment is always our priority. It’s wonderful to know that you found the home clean, comfortable, and well-equipped, and that you enjoyed the convenience of nearby attractions, shops, and restaurants. We’re glad the housekeeping service added to your experience and that any concerns, such as the fridge issue, were promptly addressed. Regarding the hot tub, we appreciate your feedback on its filtration system and will certainly take it into account to ensure the best possible experience for our guests. We also understand that tour options may have been limited, and we’re happy to hear you were able to explore cenotes and enjoy a catamaran experience through Viator. Thank you once again for your kind words. We would love to welcome you back for another stay in the future!

Mirella
Excellent, 1 year ago
Thank you for letting us stay in your beautiful Airbnb. Concierge service was also great - very responsive. Florencio was great, always communicated and was very responsive to any question I had. thank you again!!!
Host Response
Thank you so much for your kind feedback! We're delighted to hear you enjoyed your stay and found the home beautiful. It’s wonderful to know that our concierge service — especially Florencio — made a positive impact by being responsive and communicative throughout your visit. We truly appreciate you choosing to stay with us, and we’d be thrilled to welcome you back anytime you're in Tulum. Thank you again! Warm regards, The Hum Living Team

Sydney
Excellent, 1 year ago
stayed for a 12 person bachelorette and we were so impressed. Looks just like the photos, super helpful concierge and they remembered rides/chef request from months previously. So easy to book cars (for 12 people to beach clubs it’d be $200 USD round trip), 5 min safe walk to convenience stores, taco shop, and a cute breakfast spot. Accommodations looked just like the photos! They weren’t lying about the bug bites outside, bring spray!!!
Host Response
Thank you so much for your wonderful review! We're thrilled to hear your bachelorette group had such a memorable stay with us. It’s great to know the home met your expectations and that our concierge team helped make everything—from transportation to chef services—smooth and stress-free. We’re glad you had the chance to explore the local favorites nearby! Also, it's always a good idea to bring bug spray. We truly appreciate you choosing us for such a special celebration. You're welcome back anytime! Warmest regards, The Hum Living Team
Daniella
Excellent, 1 year ago
I truly have nothing but positive words to say about Villa Bolon from Mauricio. Everything was beyond perfect from the concierge team, to the villa, and everything in between. I stayed there for my sister's bachelorette party with 8 girls and we all fit in the villa with plenty of room. Also, safety was a big priority for us, and this villa made us feel so safe at all times. On the first day, I couldn't get the AC to work and Mauricio showed up within 5 minutes to help me fix it. His responsiveness was truly something that I will never forget, and made me and the girls feel safe and confident in our airbnb choice the entire stay. I couldn't recommend them more!
Host Response
Dear Daniella, Thank you so much for taking the time to share your experience! We’re beyond thrilled to hear that Villa Bolon exceeded your expectations and that you and your group had such a memorable stay. It’s wonderful to know that the space was comfortable and spacious enough for all of you, and we’re especially glad to hear that you felt safe and well taken care of during your time with us. Mauricio and the entire concierge team are dedicated to ensuring every guest has a seamless and enjoyable stay, and it’s so rewarding to hear that his prompt response made a difference for you. We greatly appreciate your kind words and recommendation, and we’d love to host you again in the future for another unforgettable experience. Warm regards,

Sunny
Excellent, 1 year ago
I hosted 14 girls for a bachelorette trip and we booked Villa Waxak & Villa Bolon which were right next to each other so it was so convenient to keep everyone at the same place. Everyone had their own bed. We would have gatherings & dinners at one Villa & the concierge team made everything so smooth! We booked the chef to come to the villa for our dinners and wow! everything was so good & we loved the chef service team. We also booked a lot of rides to & back from our day time and night time activities. the transportation team was always on time & I am so thankful the concierge team made it possible for me to arrange all these rides (it's not easy with 14 people). The Vilas are exactly as shown in the pictures and they were so beautiful and clean. We didn't have any troubles with water or A/C. When someone in our group had a mishap with the safe deposit box (our fault), concierge team came to the house to open it for us & quickly resolve any issues (caused by us, not the house).
Host Response
Dear Sunny Cho Thank you so much for taking the time to share your wonderful experience with us. It was truly a pleasure to host your group for such a special occasion. We’re thrilled to hear that the villas met your expectations, providing comfort, convenience, and the perfect setting for your bachelorette trip. Our concierge and chef service teams are delighted to know they could help make your stay smooth and memorable, and your kind words mean the world to them. Coordinating transportation and ensuring everything runs seamlessly for a large group is always a priority, and we’re glad to have been of assistance. We appreciate your acknowledgment of the villa’s beauty, cleanliness, and functionality—it’s always our goal to provide a space that feels just like the pictures and more. Thank you for your patience and understanding regarding the safe deposit box issue; we’re glad our team could resolve it swiftly. We hope to welcome you and your group back for more unforgettable memories in the future. Thank you again for choosing us to be part of such a special celebration!

Andrew
Excellent, 1 year ago
Our entire stay at the villa was just incredible. The villa itself felt so private and safe, and was spotless and had everything we needed. The team was SO helpful to us in planning activities, making reservations, booking transportation, chef services, etc. This was really a full service experience and it made our trip SO much better. I would definitely try to book here again the next time we come to Tulum — it was incredible!
Host Response
Thank you so much for your wonderful review! We're thrilled to hear that your stay at the villa was everything you hoped for and more. It means a lot to know that you felt safe, comfortable, and well taken care of during your time with us. Our team is always happy to assist with every detail to help make your trip seamless and unforgettable. We’d be absolutely delighted to welcome you back the next time you’re in Tulum! 🌴✨

Nick
Excellent, 1 year ago
We wrote to a concierge team from the beginning and thus received quick help at all times. The house definitely delivers what it promises.
Host Response
Hello Nick, Thank you so much for choosing us and for taking the time to share your review. It was truly a pleasure to host you, and we hope to welcome you back again in the future!

Clanci
Excellent, 1 year ago
We had an absolute amazing time at this villa! We were here for my bachelorette party and everything was above expectations! From decorating balloons, private chef, transportation couldn’t have asked for a better time! A lot of the girls had never been to Mexico so the security was perfect and felt extremely safe! Would recommend this place again and again! Thanks for a wonderful stay.
Host Response
Clanci, Wow! Thank you so much for your amazing review! We're beyond thrilled to hear that your bachelorette party was everything you hoped for—and more! From the decorations and private chef to the seamless transportation, we're so happy we could help make your celebration extra special. It’s also wonderful to hear that you and your friends felt safe and comfortable during your stay—that means the world to us. We’d absolutely love to host you again in the future! Wishing you all the best for this exciting new chapter ahead.

Surabhi
Good, 1 year ago
Beautiful Airbnb. Only thing is that hot tub didn’t work till the last night but they were helpful in getting it fixed. Would come again.
Host Response
Thank you so much for your feedback! We're delighted to hear you enjoyed your stay and found the Airbnb beautiful. We truly appreciate your patience with the hot tub issue, and we’re glad we could resolve it for you. It would be a pleasure to host you again in the future—hopefully with everything running perfectly from the start! Safe travels, and we look forward to welcoming you back soon.

Miguel
Excellent, 1 year ago
Beautiful place, nice area. It's a bit expensive, but TULUM generally is.
Host Response
Hola Miguel, ¡Muchas gracias por tu comentario! Nos alegra mucho saber que disfrutaste del lugar y la zona. Entendemos que Tulum puede ser una opción un poco más cara, pero siempre nos esforzamos por ofrecer una experiencia única y de calidad a nuestros huéspedes. Esperamos tener la oportunidad de recibirte nuevamente.

Arturo
OK, 1 year ago
The cancellation fee was horrible!!! and transportation in Tulum and the surrounding cities and the whole state of Quintana Roo was TERRIBLE! Do not come here unless you wanna pay over $100 for every ride to the airport or other locations and cities near by!
Host Response
Hello Arturo, Thank you for your review. We’re sorry to hear that the transportation costs and cancellation policy were not to your satisfaction. We do understand that the transportation situation in Tulum and the surrounding areas can be challenging, and we always aim to provide guests with the most accurate information in advance. We appreciate your feedback, as it helps us understand where we can better communicate the travel logistics and policies. We hope despite this, you were able to enjoy your time in Tulum and that we might have the opportunity to host you again in the future.
Sally
Excellent, 1 year ago
Great location & stay!
Host Response
Hello Sally, Thank you for your review! We’re so glad to hear that you enjoyed the location and your stay. We’d love to welcome you back anytime!

Valerie
Excellent, 1 year ago
Absolutely LOVED and enjoyed our stay. Came here with a large group of girls for a bachelorette and the concierge team was able to provide us with everything we needed, from making reservations to private chef meals to groceries. The villa was BEAUTIFUL. Cleaners came every morning and made sure we had clean towels for both bathing and the pool. This place was worth every penny!
Host Response
Hello Valerie, Thank you so much for your wonderful review! We’re so happy to hear that your bachelorette group had such an amazing time and that the concierge team was able to take care of everything for you. It’s great to know that the villa, housekeeping, and all the amenities met your expectations. We truly appreciate your kind words and are thrilled it was worth every penny. We would love to host you again for another unforgettable stay!

Brandon
Excellent, 1 year ago
Absolutely gorgeous place! The home was larger than photos show. It was stunning! Beautiful touches throughout the entire place, the rooms were large and spacious, the towels were large and comfy, the host were great at communicating and were very helpful. We opted for a large guacamole and charcuterie to be there at arrival and it was huge and worth the price + delicious. Host and concierge were great- just an overall amazing experience. Oh also- location is very good! Restaurant and small store in walking distance and a short drive or cab to the main town (maybe 5 min or so)
Host Response
Hello Brandon, Thank you so much for your wonderful review! We’re thrilled to hear that the home exceeded your expectations and that the space, amenities, and beautiful touches made for such an enjoyable stay. We’re also glad to know that the guacamole and charcuterie were a hit! It’s great that the location worked well for you, with restaurants and stores nearby. We appreciate your kind words about the communication and service from our team, and we’d love to host you again anytime!

Wallace
Excellent, 1 year ago
This place was absolutely gorgeous and exceeded all of my expectations. My guests absolutely loved the property. I will definitely be back and will also recommend this property to friends and family. Thanks so much for everything.
Host Response
Hello Wallace, Thank you so much for your kind words! We’re thrilled to hear that the property exceeded your expectations and that your guests loved it as well. We would be honored to host you again and truly appreciate your recommendation to friends and family. It was a pleasure having you, and we look forward to welcoming you back!

Regan
Excellent, 1 year ago
This was a beautiful location to stay for a bachelorette party! The house is beautiful and very comfortable and the concierge service is so helpful with setting up rides/ babysitters/ tours and more (even at the last minute when other plans fell apart!) thank you!!!
Host Response
Thank you Regan! We are glad your group enjoyed everything during your stay. It's been a pleasure to host you. We definitely welcome you back very soon to any of our properties. Until next time! - HUM LIVING TEAM 🌴☀️🤍

Ibukun
Excellent, 1 year ago
Great place great hosts.

Ashley
Excellent, 1 year ago
I hosted a girls trip for my birthday at this villa and our stay was AMAZING! The villa is gorgeous and looks exactly like the pictures. There were 7 girls on the trip and we all felt very comfortable and felt that we all had our own space. The villa is in a gated community and is located right at the entrance of the gate near security. We felt very safe during the whole stay. Planning this trip went very smoothly w/ the Concierge team. We used the private chef services and it was well worth it. We had breakfast and the taco bar for dinner. The chefs were amazing and treated us like Queens during the experience. I also ordered a cake with the team and it was delicious and looked exactly like the inspo picture I provided. The cleaning service crew was there every morning at 10am and the place was always spotless. There is a breakfast cafe right across the street that we walked to for breakfast and it is YUMMY. There is also a small market right next to it. I had a great birthday trip!
Host Response
Thank you dear Ashley! We are glad your group enjoyed everything during your stay. It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - HUM LIVING TEAM 🌴☀️🤍
Kaylee
Excellent, 2 years ago
Absolutely loved this Airbnb! We had a fabulous time in Tulum. The house was safe and absolutely stunning
Host Response
Thank you dear Kaylee! We are glad your group enjoyed everything during your stay. It's been a pleasure to host you. We definitely welcome you back very soon to any of our properties. Until next time! - HUM LIVING TEAM 🌴☀️🤍

Talarisha
Excellent, 2 years ago
The house was exactly as pictured, on arrival we were greeted by Lishon, he was the greatest, when we arrived we were a bit hungry from the flight.. he even walked with us to a restaurant to ensure we found food, the house is ridiculously insane just beautiful and clean! We also hired a chef and the food was tasty OMG! Once I return to Tulum, I will definitely be booking again! Thanks Guys for everything! From the Bahamas 🇧🇸 Crew!!!!!!!!!!
Host Response
Thank you dear Talarisha! We are glad your group enjoyed everything during your stay. It's been a pleasure to host you. We definitely welcome you back very soon to any of our properties. Until next time! - HUM LIVING TEAM 🌴☀️🤍

Alexandra
Excellent, 2 years ago
We were a group of 13 women in Tulum for a bachelorette party and Mauricio’s place was everything we could have ever dreamed of and more! House was clean and looked exactly like the photos, beds were very comfortable, and communal space was open, airy and perfect for our big group. The backyard outdoor area was smaller than originally imagined, but they did a great job maximizing the space and it had everything we needed. The sun is in and out given the jungle and trees so having access to the large community pool was a huge plus too. House is situated near the entrance of the community, but we felt safe with security always at the gate. Concierge was great in helping us book transportation, and Mauricio and his team remained very communicative throughout our stay. I would 100% recommend Mauricio’s place to everyone and anyone and will definitely be staying there again the next time we’re in Tulum!
Host Response
Thank you dear Alexandra! We are glad this wonderful event was everything you dreamed of. It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - HUM LIVING TEAM 🌴☀️🤍

Katie
Excellent, 2 years ago
Great place for my bachelorette !!!
Host Response
Thank you dear Katie! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - Hum Living Team

Rozlynn
Excellent, 2 years ago
Beautiful place and perfect for big groups! The host was very helpful with arranging transportation, chef services and reservations. It’s also walking distance to some cute cafes which was super convenient. Cleaners come daily and bring fresh towels and tidy up. It’s also in a gated community with extra security so I felt very safe.
Host Response
Thank you dear Rozlynn! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - Hum Living Team

Alexis
Excellent, 2 years ago
The villa and concierge service was amazing. We had a fantastic time and the team did a fabulous job pre-planning and post-planning with us!
Host Response
Thank you dear Alexis! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - Hum Living Team

Cathy
Excellent, 2 years ago
This place was beautiful! Just like the photos.
Host Response
Thank you dear Cathy! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - Hum Living Team
Candace
Excellent, 2 years ago
We had an amazing time! We had a group of 10 consisting of 6 adults and 4 children. The concierge team was very responsive of all of our needs. Chef Jesi and Paulina were incredible. The food prepared by them was extremely reasonably priced and we had large portions for days. The food was extremely tasty. Please please also visit the food nearby. We had lunch at a place Kilombo and the empanadas were amazing. The rooms were immaculate and the kitchen was enormous in the villa. Everything was as beautiful as the photos. We had a few issues but they were handled promptly. We also used private transportation suggested by the team and they were very trustworthy and got us to our destinations safely.
Host Response
Thank you dear Candace! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. Until next time! - Hum Living Team

Branly
Excellent, 2 years ago
I will definitely stay here next time I’m in Tulum all around a great time and experience
Host Response
Thank you dear Branly! It's been a pleasure to host you and your group. We definitely welcome you back very soon to any of our properties. - Hum Living Team

Ericka
Excellent, 2 years ago
The concierge was very responsive and we felt safe the entire time. Great Airbnb for my bachelorette! My sister, who planned the trip, had everything planned out before we arrived and the trip was seamless.
Host Response
Thank you dear Ericka! It's been a pleasure to host you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Meghan
Good, 2 years ago
The say at this AirBnB was exactly as described. The concierge helped book everything, which was great. However, we couldn’t book anything through them until 30 days out from our trip, and that was really frustrating. Also, all bookings were scheduled via what’s app, which worked nicely. The pool at the house was a great size, but was the temperature of bath water, so just understand that when you are going to visit in the warmer months. All the beds were comfortable and the AC was great.
Host Response
Thank you dear Meghan! It's been a pleasure to host you in such special celebration. Your comments have been noted and our econcierge will start booking activities from the first moment we receive contact with the primary contact. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Abby
Excellent, 2 years ago
We stayed here for a bachelorette party with 10 people and had a fantastic experience. The house looked exactly like the pictures and was in a very safe location. The concierge was incredibly helpful in planning our trip. Highly reccomend booking the chef services! Cannot reccomend this place enough!
Host Response
Dear Abby! It's been a pleasure to coordinate with you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Christen
Excellent, 2 years ago
I recently stayed at Villa Bolon for my bachelorette party with 6 friends. The villa is amazing. Even more beautiful than the photos. The concierge team was excellent, so helpful and responsive. We had an issue with the hot water one night and the team was there in a matter of minutes to fix the problem. The area is great and felt very safe. Cute restaurants and cafes nearby also! Would love to come back.
Host Response
Dear Christen! Our team enjoyed to coordinate with you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Julie
Good, 2 years ago
The place is gorgeous and so spacious and each room has it's own bathroom! We had amazing time with our group of 13. The concierge was super communicative and came to fix any issues we had very quickly. A few things to note: 1. Bring bug spray. The pool area had a lot of mosquitos. 2. The chef service is quite pricey. $60 per person for a taco bar. 3. The shuttle services driver will go ahead and extra tip or do a terrible conversion rate for you. Pay in cash if you can instead of care.
Host Response
Dear Julie! It's been a pleasure to coordinate with you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Angela
Excellent, 2 years ago
The villa is just like the pictures...amazing. Thanks to our host Ludwig and the rest of the team for accommodating all of our needs. From the birthday balloons, the chef services, transportation, the masseuse and local restaurants suggestions, you all provided top notch recommendations. Any issue we had was addressed promptly. The villa is in a safe gated area and there's stores and restaurants across the street. I can't wait to come back.
Host Response
Dear Angela! Thanks for sharing about your experience. It's been a pleasure to coordinate with you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Rhea
Excellent, 2 years ago
This place was absolutely beautiful! The place looks better than the pictures. Classy, elegant and just beautiful. Came with a group to celebrate my Husband’s birthday and we had the best time! Close to all the shops and restaurants. Highly recommend for the perfect stay.
Host Response
Dear Rhea! Thanks for your detailed experience. It's been a pleasure to coordinate with you and your group. We welcome you back hopefully very soon to any of our properties. - Hum Living Team

Desiree
Excellent, 2 years ago
We had a wonderful stay here! We celebrated my sister’s bachelorette with 10 ladies and the villa certainly exceeded our expectations! It was SOOO much more beautiful in real life! Great walkable location for breakfast, lunch and dinner! Our concierge (Florencia, Paulina and Ludwig) from start to finish were knowledgeable, helpful and flexible. They helped us book our round trip transportation for the many places we went with our group. The communication was always consistent and clear. Once we arrived at the villa, Ludwig was super attentive and responsive. He was so welcoming and polite. He was there to check us in and flexible with meeting our needs throughout our stay. He is a kind and warm spirited person and I appreciated his efforts with any questions, maintenance needs we had as well as transportation scheduling. We also had the chef service for dinner and enjoyed the variety of the spread! Our experience was wonderful and we’d love to stay here again!!!

Cristy
Excellent, 2 years ago
Mauricio’s place was welcoming and comfortable. With amazing views everywhere you look even when sitting inside to the accommodating amenities this host did not miss!
Host Response
Dear Cristy! It's been a pleasure to coordinate with you and your group. Thanks for being so kind and respectful. We welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Mikal
Excellent, 2 years ago
great location, they concierge service was spectacular, made sure I had everything I needed. likely to stay again.
Host Response
Hello! It's been a pleasure to coordinate with you and your group, Mikal. We welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

DyAm
OK, 2 years ago
The place was nice for the most part. Then the fees and constant begging started . First it was extra per day for housekeeping clean towels sheets etc . Then they charged me 90usd for 1 carton of eggs , case of water , 6 cans of ginger ale , a pack of bacon and a roll of paper towels. The chef options was horrible and the stray dogs jumping in and out the pool scared the poop out of my pants .
Host Response
DyAm, you left an unsettled bill (requested grocery & requested cleaning service) and ghosted us from all contact. At check in we kindly request our guests to be present for check out to make sure the property is in good conditions however no sign of the guest this morning. We do not value this and do not think this is an acceptable behaviour for airbnb's community.

Perri
Excellent, 2 years ago
I absolutely loved Villa Bollon! I stayed for a few days for my sister's bachelorette party and it was stunning. The villa itself is gorgeous, it is in a great location very close to the hotel/beach zone to go out to eat and party, close to lots of cenotes, etc. The team was extremely helpful when planning the trip in advance, as well as, when we were at the villa with any additional transportation needed, etc. I can not recommend this place enough.
Host Response
Dear Perri, your group has been nice and kind. We welcome you back hopefully very soon to any of our villas our team was happy to assist you! - Hum Living Tulum Team

Samantha
Excellent, 2 years ago
We stayed 3 nights for my bachelorette and absolutely loved this house. It's beautiful (exactly like the photos), clean, and had plenty of space! The host was wonderful, very accommodating and responsive. The area was very safe and there were great breakfast places a quick walk away and the nightlife was a short drive. Would definitely recommend staying here with a group
Host Response
Thank you dear Samantha, it was a pleasure to coordinate with your group. We welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Mackenzie
Good, 2 years ago
Stayed at Villa Bolon with a group of 13 girls. Very spacious. Concierge (Paulina) was very kind! Had no issues and were super accommodating with setting up transportation. However, I will say Tulum is a large construction zone and I was unaware of this until we arrived. It didn’t cause a rift in our trip at all but it’s notable to mention. Overall, great for a large group!
Host Response
Thank you dear Mackenzie, it was a pleasure to coordinate with your group. We welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Avrumy
Excellent, 2 years ago
very good, responding quickly.
Host Response
Thank you dear Avrumy, it was a pleasure to coordinate with your group. We welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Julia
Excellent, 2 years ago
We LOVED this house. We were here as a group of 11 for my sisters bachelorette party. The surrounding area was a pleasant surprise. There were breakfast cafes, coffee shops, a market and a place we tried for pizza (Tótem) that were all great and made it super easy to get things we needed. The house was beautiful and truly looks exactly like the pictures. The AC worked really well too. The host was very responsive and helped us book shuttles from the airport and around Tulum our full time there (to dinner, a boat, beach clubs, etc.)
Host Response
Thank you dear Julia, your group was very respectful and we will be happy to welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Luis
Excellent, 2 years ago
I highly recommend it.
Host Response
Muchas gracias por todo Luis, será un gusto hospedarlos en nuestras villas! - Hum Living Tulum Team

Happi
Excellent, 2 years ago
The place was beautiful! We had cleaners come in everyday as well. Whenever the pool needed cleaning or we needed a last minute transportation the concierge service was quick and easy to communicate with. The location was great as well. There is a lot of restaurants and cafés right across from the Airbnb. I would recommend checking those out before booking restaurants on the strip. Our stay was great and I would recommend this Airbnb!
Host Response
Thank you dear Happi, your group was very kind and we will be delighted to welcome you back hopefully very soon to any of our villas! - Hum Living Tulum Team

Yong Jun
Excellent, 2 years ago
Great location, and awesome house for a large group.
Host Response
Thank you dear Yong Jun Kim, our team was very happy to assist you. See you until next time! It’s been a pleasure to host your group and invite you back to any of our villas! - Hum Living Tulum Team

Moosh
Excellent, 2 years ago
Great beautiful house and amazing location. Service was great too and host was responsive. The beds were really spacious and there was enough room for all of us. Only one electrical outlet wasn’t working and just lots of mosquitos in the pool area. The breakfast we got with the private chef was only okay.
Host Response
Dear Moosh, thanks for your preference. It's been a pleasure to host your group. We value your feedback to keep improving every detailed service. All the team thanks your kindness and respect to the property. We welcome you and your group back to any of our villas next time you are in Tulum. - Hum Living Tulum Team

Sarah
Excellent, 2 years ago
This was such a beautiful home! The location is great with local cafes in walking distance. The house is even more beautiful than the pictures. The hosts could not have been nicer, were so responsive and helpful! We couldn’t recommend this place more and hope to return again!
Host Response
Dear Sarah, we are glad you enjoyed the villa. Our chef and concierge team were glad to host your stay. We value your comments and welcome you and your group back to any of our villas next time you are in Tulum. - Hum Living Tulum Team

Elizabeth
Excellent, 2 years ago
Good
Host Response
Dear Eli, we are glad you enjoyed the villa. Our team were glad to host your stay. We welcome you and your group back to any of our villas next time you are in Tulum. - Hum Living Tulum Team

Adam
Excellent, 2 years ago
We had a great stay at Villa Bolon. The house was as advertised very clean and the concierge service was amazing. They assisted us throughout the trip and made sure it was a success. The gated community in which the house is located felt very safe, but a draw back of the location today is that there were limited bars and restaurants nearby. There was within walking distance a small grocery story and a great place for breakfast, but if you are looking for bars and restaurants then you had to hire a driver. Generally speaking the cost of transportation in Tulum is surprisingly expensive given the short distances being traveled. Prior to arriving we assumed that we would be able to bike around Tulum, but the roads are narrow and busy I wouldn't recommend a biking as a method of transportation here. That said I think Villa Bolon is a excellent property and we would not hesitate to visit again and the service provided by the team was exceptional.
Host Response
Dear Adam, thanks for your kindness and communication previous, during and after your stay. We value your comments and welcome you and your group back to any of our villas next time you are in Tulum. - Hum Living Tulum Team

Briana
Excellent, 2 years ago
Our group of 6 women had a wonderful stay at the villa and there was plenty of room and bathrooms for everyone. Before we arrived, the concierge was helpful with getting these setup and in place for when we arrived. The villa was spotless upon our arrival. We had a hiccup with the chef on the first night, but they helped us find a great solution that we were happy with. The villa has a couple of convenience store and a cafe within walking distance so that was great. We rented bikes and rode to the nearest grocery store. The house and pool were cleaned daily. My friends and I all agree that we would stay here again if we are in Tulum. Thank you Mauricio and team for being communicative and so helpful in making my 35th birthday trip successful!
Host Response
Dear Briana, it was a pleasure to host this special trip. Your group was very kind and great, please feel welcome any time you look on visiting Tulum again. We will be delighted to have you back. - Hum Living Tulum

Smruthi
Excellent, 2 years ago
Came here for my bachelorette with 9 friends. The space was so perfect and the concierge was great in helping us book our excursions and transportation! Highly recommend to anyone considering booking here
Host Response
Dear Smruthi, it was a pleasure to host this memorable trip. Your group was wonderful, please feel welcome any time you look on visiting Tulum. We will be delighted to have you back. - Hum Living Tulum

Devinn
Excellent, 2 years ago
Booked this villa for my bachelorette trip and it was absolutely amazing! The concierge service is amazing and they were extremely organized, helpful, and responsive. The villa itself is gorgeous and it was absolutely perfect for my group of 9. We truly enjoyed it and would definitely return!!
Host Response
Dear Devinn, thanks for your comments. It was a pleasure to host you! We welcome you to return soon, it will be wonderful to host you on a future trip to Tulum. - Hum Living Tulum Team

Tiara
Excellent, 2 years ago
We had a wonderful stay and could not get over how beautiful the space was. The concierge service was top tier and was there for every single thing we needed, particularly when our travel plans got mixed up. Our only regret is not spending more time at the villa! We will be back.

Hannah
Excellent, 2 years ago
So fun! Will be back for sure! Great walking location and gorgeous interior!

Caitlin
Excellent, 2 years ago
We had a bachelorette party here. The location was perfect and the concierge was incredibly helpful!
Host Response
Dear Caitlin, thanks for leaving your comments. We will be very happy to host you and your group again. Special thanks to all your group for being very kind guests from all the Hum Living Tulum Team

Megan
Excellent, 3 years ago
The place was amazing. The pictures do it no justice. Anything we needed they were able to get. We were celebrating two birthdays and the experience was amazing. From scheduling transportation to reliving liquor when we ran out.
Host Response
Dear Megan, thanks for your kind words our team will be very happy to host you and your group again. Special thanks for being a great guest from all the Hum Living Tulum Team

Tara
Excellent, 3 years ago
We had an incredible time at Mauricio’s Airbnb. We had 10 guests and each pair had their own bathroom. There was a lot of space for the group to spread up. We booed a lot of our meals through the concierge and it did not disappoint! Everyone was extremely professional and friendly. The cleaning team came daily. I really appreciated that this is one of the few places in Tulum that had a gate and a guard for entry. One thing to beware were the mosquitos were no joke.
Host Response
Dear Tara thanks for taking time to share your experience. We are happy the service you received excelled expectations. Your group is lovely and all The Hum Living Tulum Team thanks their kindness, we look forward in hosting you next time you are in Tulum.

Marilyn
Excellent, 3 years ago
Wonderful Airbnb for a 13 person bachelorette group. There are a few cafes and a convenience store directly across the street which made things SO easy. The concierge was so helpful booking drivers and a chef (though I’m not sure the chef was with it for price…) Housekeeping came everyday and did a great job. The pool and hot tub area are even prettier than the pictures. Absolutely loved this Airbnb and was the most seamless part of our trip!

Ronita
Excellent, 3 years ago
The house is BEAUTIFUL! the concierge service goes above and beyond and they are very responsive. I would HIGHLY recommend this house for your group stay in TULUM.

Janice
Excellent, 3 years ago
I recently had the pleasure of staying at this incredible house in Tulum with a group of 7 other friends, and I must say, it exceeded all our expectations! From the moment we arrived until the day of departure, everything was simply perfect. The concierge service provided was exceptional, with their attentiveness and care making us feel like VIPs. The spaciousness and layout of the house were ideal for our large party, and the bedrooms provided a comfortable and tastefully decorated sanctuary. The well-equipped kitchen and backyard area allowed for enjoyable meals and relaxation. Overall, our experience was absolutely fantastic, and I highly recommend this property to anyone seeking a luxurious and memorable stay in Tulum.

Jandra
Excellent, 3 years ago
Best Airbnb experience so far! Stayed here with a group of 12 for a friends Bachelorette and the concierge team just made everything seamless. Everything was taken care of prior to our arrival in Tulum. From picking us up from the airport, reserving home cooked meals, round trip transportation to local restaurants, booking excursion, reserving dinner, they even helped set up a balloon arch and decorations prior to our arrival. Everyone on the team was just a message away and there were no hesitation to get us what we needed when asked. I had a great time and will recommend this villa to anyone looking to head to tulum with a group of friends. The price is 10000000% worth it.

Brandy
Excellent, 3 years ago
Amazing stay at Villa Bolon! Felt very safe and accurate description of everything. Attentive host & great communication before and during our stay. Will definitely recommend this Villa to anyone traveling to Tulum.

Molly
Excellent, 3 years ago
I stayed here with a group of girls for my bachelorette and we absolutely loved it! We all felt very safe and loved the neighborhood. The place is beautiful and I’d definitely recommend staying here.

Marquita
Good, 3 years ago
Paradise!!! Literally everything was lovely!

Michelle
Excellent, 3 years ago
The villa was BEAUTIFUL! We stayed with 12 girls for a bachelorette and it couldn't have been more perfect. Jamie and the concierge team were incredible. They helped book transportation, reservations and gave us tons of great recommendations. Any time we had a question, Jamie was available and super helpful. I would highly recommend and stay again. Location - 10-15min from the hotel zone which made going out very easy. Coffee shop and cafe right across the street. Safety - We felt 100% safe and appreciated all of the security around the villa.

Ritu
Excellent, 3 years ago
This villa was beautiful and spacious. It was in a private gated community in a quite neighborhood. There are restaurants, cafes, convenience and groceries stores within walking distance of 1-5mins. The cleaning and pool staff did a great job keeping the Villa clean daily. Concierge service was very responsive and helpful! Highly recommend!!

Matthew
Excellent, 3 years ago
Great stay. Everything was set up and ready as described. Fantastic spot to stay and enjoy all that Tulum offers. The host was always responsive and was available to help. Only negative, was we returned back to the Airbnb one day to find the front door was left opened by one of the cleaners. Not the owners fault, however, was disappointing. Would recommend and stay again.

Catherine
Excellent, 3 years ago
Villa Bolon was absolutely perfect for our large bachelorette group. All of the rooms were spotless and the AC worked very well. We loved spending time in the backyard pool and hot tub, it was so gorgeous! The concierge service is amazing, they helped us organize all of our transportation, chef service and made sure the villa was stocked with our groceries before we arrived. Highly recommend staying at Villa Bolon!

Tina
Excellent, 3 years ago
By far the BEST airbnb i have ever stayed at!! The house is bigger and more beautiful than photos even do justice and the backyard is so incredible with the pool and hot tub. This is a gated community that is directly across the street from a very private community you feel very safe walking around for shopping, incredible food, yoga, etc. We were a 3 min walk from the best breakfast spot! The concierge service is INSANE. So response to anything we needed - tequila, cabs for the beach strip, extra water, etc. I’ve never experienced anything like this service before - everyone was incredible and any time of day i had a response in less than a few minutes! Booked this for my sister’s bach party and i will definitely be staying here again in the future!! Definitely book this place, it truly made the trip!

Maggie
Excellent, 3 years ago
We stayed here for a bachelorette with 9 girls. The Airbnb was gorgeous and very spacious. Calixto was our concierge and he was very helpful. This is a great place to stay for large groups!

Alexandra
Excellent, 3 years ago
Villa Bolon was incredible - a jungle oasis. We went for a bachelorette with 12 women and everyone couldn’t have been happier. It was gorgeous, clean, and the concierge was there to support us the whole time for whatever we needed (not to mention the housekeeping was critical with that many ladies!). It was an easy van ride to the hotel zone / beach area, and we felt so safe in the gated community. The landscaping makes you feel like you’re surrounded by nature. 10/10 recommend!

Ashley
Excellent, 3 years ago
This house was perfect for a large group! Every bedroom has an en suite bathroom, the common spaces are huge, and the cleaning service / concierge is a game changer for airbnbs. The concierge (Calixto) was incredibly helpful and always responsive. The backyard was a lovely oasis that was surprisingly sunny and warm. Many good shops within walking distance as well. A perfect getaway 🌞

Keosha
Excellent, 3 years ago
Booked Villa Bolon last minute for a Birthday trip to Tulum, and was pleasantly surprised at check-in! The home is absolutely stunning and looks so much better in person, but the photos are very accurate as well. The private gated neighborhood the home is located in felt so safe and peaceful. The concierge team are so bomb!! I would give them so many extra stars if I could. Very helpful with every request, with quick response to any inquiry/questions we had during our stay. Everyone in my group had a comfortable stay, and it helps to have a bathroom in each room, especially with a group of women! Would definitely recommend this home, no complaints. Thanks again!

Theresa
Excellent, 3 years ago
It was our first time in Tulum, and you always feel a little apprehensive traveling to an unfamiliar place, but from the moment we booked this reservation, to the moment we arrived, and the morning we checked out - the host made us feel very comfortable and at ease with everything! The host was extremely accommodating with every request we had. Any time we reached out with questions, or concerns, we’d receive a response in a very timely manner. Once we arrived to the home we were extremely relieved and excited that that the home looked exactly like the photos represented on Air BNB. Someone greeted as us soon as we arrived to go over all the things we needed to know about the home. The security at the front gate was thorough, and gave us peace of mind knowing they did not allow just anyone off the street to enter. The cleanliness of the home was spectacular, and a maid service & pool service was there every day to clean the home and the pool/jacuzzi. We definitely will be returning!!
Host Response
Thank you for staying with us Theresa - it was a pleasure hosting you!

Gagan
Good, 3 years ago
Great host and amenities! 10 of us went for my friend's bachlorette. very safe environment and housekeeping and concierge were great! They were prompt with fixing the AC and any other concerns. Only docked point was that the hottub doesn't get too hot no matter how long you leave it on! Thank you to the team for accommodating so many last minute changes!

Lacee
Excellent, 3 years ago
Absolutely loved this place. Gorgeous, clean, peaceful, and felt like we were in a very safe location. The host was very helpful and responsive. He even helped us set up an in-home chef the same day we checked in. Would love to stay here again.

Naomi
Excellent, 3 years ago
came here with 13 girls for a bachelorette and it was PERFECT! Calixto was our concierge and he was beyond FANTASTIC, he went above and beyond to for us, arranged a private transport everyday, brought us alcohol when we needed it, came by the house to check on us if we messaged him - the property is lovely. Great for big groups. Highly recommend hiring the private chef through the concierge service. The one comment i have is the hot tub took a long time to get warm but otherwise everything was perfect! Will deff recommend this place to my friends

Jenny
Excellent, 3 years ago
Beautiful, comfortable home!

Pegah
Excellent, 3 years ago
Mauricio has a beautiful place that is even nicer than the pictures! He had concierge services so there was always someone who could help us at any time of the day/night. They would work closely with us for booking taxis, day excursions, chef services, and anything else we needed. Super friendly staff!! Overall excellent place that I would highly recommend if you have a group. There is plenty of space. There are also some coffee shops and restaurants walking distance.

Shakira
Excellent, 3 years ago
Best air bnb I’ve stayed in yet! Very modern esthetic with jungle vibes and super clean!! Fit my group of 13 perfectly😊

Rukia
Excellent, 3 years ago
Really beautiful home, perfect for my bachelorette! Felt really safe as well and someone was always available to assist and help out if I needed anything. They even set me up with a driver who took care of us all weekend. Highly recommend. This place is a dream.
Host Response
Rukia it was a pleasure for us to help you to have an amazing bachelorette! We wish you nothing but the best and have a lovely time at your wedding!

Sara
Excellent, 3 years ago
House was amazing! Lots of space. Having the concierge support me throughout the process and entire trip was extremely helpful. There was constant communication and flexibility. Loved it!

Sam
Excellent, 3 years ago
The house was absolutely beautiful! Right in the heart of Aldea Zama, about halfway between Tulum downtown and the beach. Plenty of new restaurants in the immediate area, with only a small amount of time to the rest of Tulum. The pool and hot tub were a great hangout spot for our group of 9, and everyone had their own (comfortable) beds. A big recommendation to anyone looking for a group stay in Tulum.

Samantha
Excellent, 3 years ago
We absolutely adored our stay. The house is STUNNING and was beyond comfortable for our group of 12. The backyard pool and hot tub space is a dreamy oasis and kitchen was the best equipped id ever seen in an airbnb. Our concierge Calixto was total perfection. He assisted us with everything we could have needed including all our transportation needs. And the daily cleanings were a cherry on top. It was so nice coming home to a sparkling house every afternoon. The Fresh Market nearby is the perfect, walkable little grocery spot to stock up on the basics. And cafe rossino is a GREAT spot for breakfast. My one recommendation for future guests would be to get cash at the airport or before you come. We had a very hard time finding atms throughout our stay. **of course not in any way our host’s fault! Just a tip that might help people who stay in the future! But seriously, this home is a GEM. Book it.
