Ale

Reviews

Superhost

51 total reviews

94% rated 5★

51 reviews

4.86

2020–2026

51 reviews

5BR Villa in Jilotepec de Molina Enriquez

Jennifer

Excellent, 3 months ago

I would book the place again. It's very comfortable and has many amenities. Ale was always attentive to any questions that came up. The instructions were clear.

5BR Villa in Jilotepec de Molina Enriquez

Raul

Repeat guest

Excellent, 4 months ago

Excellent service and attention from our host! The place is beautiful and has everything we needed.

Attentive host and in communication at all times. It's a pity that the house had many issues that she couldn't resolve. I had a gas leak throughout the stay that was not possible to repair (the smell spread throughout the ground floor). The hot water was only available at times and not in all the rooms, (I recommend maintaining the showers since they are clogged by the scale and very little comes out). The sinks in the main room were clogged (I recommend maintenance). The internet was failing a lot and it was impossible to watch a movie during the entire stay. It has security CAMERAS inside the property in the living room, study, hallways of rooms, garage and pool area (which violates the interior privacy a bit). The pool was used on the 3rd day because it did not heat up. One room is the service room, it barely fits a single bed and it is very hot, so we had to settle into 4 rooms. It doesn't mention that the road to the complex is closed and it's 2 km of dirt road.

The house is neglected, in poor condition. The bathrooms are worn, with detached tiles. One of the bedrooms is actually a service room. The dishwasher is broken. There's no pipe that works well. To get hot water for bathing, you have to run to turn on the kitchen faucet, run to the shower, quite a hassle. They offer a cleaning person at an extra cost, but in the end the lady didn't want to work and she didn't give us another option, and she didn't give us cleaning products to keep the house clean. The boiler didn't work, there's a lot of humidity, and there's a room that smells like dog pee. Whatever came up, the answer was “sorry, I'm sorry.” We had to push her to check out.

Highly recommended place if you plan to be close to the area or to spend a weekend away from the noise of the city. From the beginning, communication with Ale was excellent, talking to know all the details of the house and always attentive to what we needed, the house matches what is shown in the photos, although I have to say that it is better to see the house in person, very spacious, each room with its own bathroom is a great advantage over other options, a pool that is heated is enjoyed too much, and a jacuzzi that you can also spend hours resting and relaxing, fully equipped kitchen and a very quiet area. It was a very pleasant experience, and certainly a place I would return to.

5BR Villa in Jilotepec de Molina Enriquez

Raul

Repeat guest

Excellent, 1 year ago

Ale was a great host, she was attentive to us at all times, giving us a lot of flexibility and very useful information.

Ale's house is very comfortable, clean, bright and nice. My family and I had a great time, the children enjoyed the pool even though the weather was a little cold, using the boiler the water was warm, at night you can enjoy the jacuzzi since it is inside the house. The place and its surroundings are very quiet, and you have a nice view. Communication with Ale was excellent, always decisive, friendly and kind.

5BR Villa in Jilotepec de Molina Enriquez

Gabriel

Repeat guest

Excellent, 1 year ago

Highly recommended, everything was amazing

Ale is an amazing host, she covered all the necessities of our stay. we arrived with no problem with the directions she gave us. It is a very quiet place, safe and beautiful 100% recommended

A very nice house, this is already the second time I have visited it and on both occasions everything is wonderful. It is very quiet ideal for relaxing and escaping from the routine. The house has everything you need for a long stay and not having to go out if you don't want to.. The facilities are super to be with family and children, the rooms are spacious and comfortable just like the kitchen and the pool area. The parking lot is also quite spacious It's easy to access and very close to CDMX. The host is super nice, always attentive and willing to answer your questions and give you all the necessary instructions. I recommend it 100% !!

The accommodation is far beyond what you see in the photos, it is incredible, the services and spaces of the best, in addition Ale's attention is super attentive, from communication, recommendations, and support throughout the trip, thank you very much, we hope to return

Host Response

Thank you Zan for your trust

5BR Villa in Jilotepec de Molina Enriquez

Gustavo

Excellent, 3 years ago

EXCELLENT HOST AND EXCELLENT LOCATION! Thank you for everything!!!

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