Mario

Reviews

330 total reviews

92% rated 5★

330 reviews

4.85

2019–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.8

Check-in 4.8

Value 4.8

330 reviews

6BR Luxury Villa in San Juan del Sur

Karen

Excellent, 3 weeks ago

We had a great time

Our experience at this property was quite disappointing, unfortunately. From the moment we arrived, we noticed a strong smell of lack of cleanliness and maintenance in the house and in several rooms, to the point that we had to buy disinfectant and air freshener products ourselves. The sheets and bedspreads on several beds were stained and smelled bad, and one of the rooms had a considerable number of ants. The showers were quite rusty, and the water flow was very low. In the kitchen, we found cockroaches and mouse droppings in the area where dishes and cups were stored, which is especially concerning given that it is a space used for food. The stove also needs maintenance. Although the listing includes a washer and dryer, the laundry area and the washer were in poor condition in terms of cleanliness, with quite a bit of rust and a very unpleasant smell. The issue of watts also caused some problems during the stay.

Host Response

We regret this review, as it does not reflect our experience with Emily. During her stay, she made numerous complaints, but showed very little willingness to cooperate or resolve simple situations. For example, when the kitchen gas ran out, there was a replacement cylinder available, but he didn't want to install it, waiting for someone else to do it. The most contradictory thing is that our housekeeper spoke with Emily during her stay, and she said that everything was fine. He never reported the alleged serious problems with cleanliness, pests, linens, showers, the kitchen, or the laundry that he later described. If you had reported those issues during your stay, we would have had the opportunity to look into them and resolve them. We believe that your review does not fairly represent what happened and that there was a constant unwillingness to cooperate. Based on our experience, we would not accept Emily as a guest again.

This place was just amazing. Mario was very responsive and friendly. The lady that awaits for you to check in was just kind and very friendly, she was responsive and explained everything in details, very lovely experience with her. The house was clean and functional, the kitchen had everything we needed, the restrooms were clean, the towels were clean and well organized, the beds and rooms were well organized and clean. The pool was clean and very relaxing, the furniture in places and the house was amazing decorated. The location had an amazing atmosphere and view and we didn’t have any issues with neighbors or the house itself. If you’re looking to spend a day in Los Altos de San Juan, that’s the right place. People should look forward working with Mario as he’s an amazing host and person. Very friendly, I’ll look forward to go back with my family. Nothing bad happens, nothing more than just good experiences.

I spent two nights at the house with my best friends to celebrate my birthday, and honestly, the house exceeded all of our expectations. There were 16 of us, plus two pets, and Mario was kind enough to let us bring them at no additional cost, which we really appreciated. Wendy, the housekeeper, was wonderful, she was friendly, attentive, and always willing to help. She answered all of our questions promptly and made sure we had everything we needed throughout our stay. The house is huge, beautiful, spacious, and the perfect place to spend a vacation or celebrate a special occasion. We also appreciated that the extra electricity usage wasn’t an issue. We were respectful and responsible with our consumption, so the additional usage was minimal, and we were able to fully enjoy our stay without even needing to leave the house. Mario, our host, was incredibly kind, responsive, and accommodating from start to finish. Without a doubt, we’ll be coming back as soon as possible. Tysm!

6BR Luxury Villa in San Juan del Sur

Maria

Repeat guest

Excellent, 3 months ago

My stay was perfect! House was clean and in good condition! View is beautiful!

The stay was very pleasant, but the wattage issue is a real rip-off because it's too little even for a 1-day stay. It was also difficult to get there because Waze didn't locate it well, since there's a new entrance now, and we wasted an hour driving around.

Host Response

Thank you for taking the time to share your experience. We're glad to hear that, overall, you enjoyed your stay. Regarding electricity consumption, we would like to clarify that the amount of kWh included is clearly specified both in the listing description and in the House Rules before booking. Our intention has always been to act with complete transparency so that each guest knows the conditions before confirming their stay. Therefore, we believe that describing this policy as a “theft” does not adequately reflect the information previously provided. Regarding check-in, we apologize for the inconvenience caused by the recent changes to the accesses in the area. Unfortunately, updates to apps like Waze are beyond our control. However, we are always available to provide assistance and help our guests get to the accommodation without any problems. We appreciate your feedback as they allow us to continue to improve the experience for our future guests.

Very disappointed house is not how it is advertise, house needs major maintenance the house was giving to us dirty including the pool,sheets and pillowcases were dirty the house smelled like urine The refrigerator has mole does not work properly and it leaks water.There is no washer and dryer for you to use the house is infested of roaches one of the toilet was not working water all through the bathroom I had to text him to get someone to fix the toilet the head showers needs major cleaning they’re so rusted that the water doesn’t even come out. The owner knows about all the issues the house has yet he fails to fix it he act like he did not know all the issues the house had yet kept blaming the housekeeper for it. The house is not in good conditions to be rented out and for the amount of money that I paid totally not worth it I have photos as well I will not recommend you to rent this property unless they fix everything

Host Response

Thank you for your feedback. We are sorry to hear that your experience did not meet your expectations. However, we respectfully disagree with several statements made in this review. Our property is regularly cleaned, inspected, and maintained to ensure a comfortable stay for our guests. While occasional maintenance issues can arise in any home, we take them seriously and address them as quickly as possible whenever they are reported. During your stay, our team remained available and responsive to any concerns brought to our attention. Some of the issues mentioned in this review were either not reported during the stay or do not accurately reflect the condition of the property at the time of occupancy. We take great pride in our property and in the positive experiences of the many guests who have stayed with us. We continuously invest in maintenance and improvements and welcome constructive feedback that helps us enhance our guests’ experience. Thank you for your time

We had an amazing stay at this Airbnb! The place was spotless, comfortable, and exactly as described in the listing. The location was perfect, close to everything we needed while still being peaceful and relaxing. The host was incredibly kind, responsive, and made us feel very welcome from the moment we arrived. We especially appreciated the thoughtful touches and attention to detail throughout the home. We would definitely stay here again and highly recommend it to anyone looking for a great experience!

Our stay was excellent from start to finish. The place was impeccable, very comfortable and exactly as in the pictures. The location is perfect for relaxing and enjoying yourself, and the atmosphere feels safe and pleasant. The host's service was amazing: always attentive, friendly, and mindful of every detail to ensure we had a comfortable experience. Definitely one of the best places we've stayed at. Highly recommended for those seeking comfort, tranquility, and a quality experience. We would definitely come back!

6BR Luxury Villa in San Juan del Sur

Eduardo

Repeat guest

Excellent, 5 months ago

I had an excellent experience during my stay. The property was spotless, very well maintained, and exactly as described in the listing. The host's service was outstanding: always attentive, friendly, and available for any questions. The location was also very convenient and pleasant. Definitely a place I would recommend and to which I would gladly return.

The house and amenities are nice and as pictured. The view and pool were lovely. The host was responsive and quick to respond. The big downsides were getting to the location, new roads have made it incredibly difficult to locate even with GPS. A 4x4 vehicle is HIGHLY recommended even our suv struggled making it up the very inclined hill to reach the home. Lastly the amount of kilowatts of power allowed are far too low for a house this size. Even with a 4 hour power outage we paid extra for power consumption and did not have a/c on very much at all. We reported the power outage and the only option provided was to pay an extra hourly rate for a generator.

6BR Luxury Villa in San Juan del Sur

Gabriela

Excellent, 5 months ago

The house is very nice, comfortable and well equipped. The rooms are spacious, the pool is excellent, and the kitchen is fully equipped, all in very good condition. We found the price to be reasonable, and we also really appreciated that pets are allowed, as we were able to bring our two small dogs with us without any issues. However, there are a few points to keep in mind. The main one is energy consumption: they only include 25 kWh per night, which we found to be very little. We stayed for two nights and had to pay an additional $106, even though we spent a lot of time outside the house. We recommend paying close attention to this issue to avoid extra charges. It was also difficult to find the location. There is construction in the area, and we drove around several times before arriving. Ideally, the host should provide a meeting point or some form of guidance, as is done at other places. Finally, for families with infants, it can be a bit inconvenient, as all the main bedrooms are on the second floor and the stairs are...

The house is extremely dirty; it needs a lot of maintenance. The beds are dirty and stained. The bathrooms are unusable. The mop doesn't work; it's broken. The host, Mario, is useless. The only thing he wants is to take your money, using the excuse of the 25 kWh electricity limit, which is nothing for a house for 17 people. He does this because he knows that you will never be able to use only 25 kWh per day, and he takes advantage of that to charge you more. I recommend not renting here.

6BR Luxury Villa in San Juan del Sur

Carlos Andres

Repeat guest

Excellent, 1 year ago

Everything at 100%.

6BR Luxury Villa in San Juan del Sur

Carlos

Repeat guest

Excellent, 1 year ago

Mario is a great host.

6BR Luxury Villa in San Juan del Sur

Eduardo

Repeat guest

Excellent, 1 year ago

Amazing place! Lovely host and very hospitable.

This was our second time staying at Mario’s villa in Managua, and once again it was perfect. The property is truly one of a kind—beautiful, spacious, and impeccably clean. The service is unmatchable; Mario always goes above and beyond to accommodate any request, making every stay seamless and comfortable. Breakfast is absolutely delicious, and it’s clear that every detail is thoughtfully taken care of. Whenever we need a villa in Managua, this is always our first choice. Thank you, Mario—we’ll definitely be back soon!

Villa las Palmeras Santo Domingo

Mani

Repeat guest

Excellent, 1 year ago

Thank you Mario for being a great host ! Super responsive we had a great time, the staff is super nice ! Will definitely be back

This house is absolutely beautiful! Every space is thoughtfully designed, spacious, and full of charming details. The property feels very secure, which gave us peace of mind throughout our stay. Mario was a great host—very friendly and communicative, always making sure we had everything we needed. The staff was also amazing—attentive, kind, and always willing to help. Highly recommend this place to anyone looking for a relaxing and well-appointed stay!

Amazing host and a great home! The only suggestion I would make is to clarify in the listing that the electricity bill will be charged separately. For just three days, we were billed $169 for electricity—even though we were only at the home during the day and night. A bit more transparency up front would help guests better understand the total cost. OTHER THEN THAT 5 STAR!! GREAT HOME TO STAY WITH YOUR FAMILY.

Host Response

Hi Hector, as clearly detailed and stated in house rules, 30 kWh of electricity is included per night. Upon your check in, a picture of the electricity meter reading was sent to you and same thing happened when you checked out, after doing the calculation, you consumed more KWh than what comes included per night. As a host I don’t have control if a guest leaves the AC and lights on when you leave the house, that’s completely out of my control. Hope this clarifies your comment. Welcome back anytime!

6BR Luxury Villa in San Juan del Sur

Laura

Repeat guest

OK, 1 year ago

Very spacious and beautiful house. Requires general maintenance, locked doors, damaged furniture.

Villa las Palmeras Santo Domingo

Katherine

Excellent, 1 year ago

Great place!

We had an amazing experience during our stay. The property is absolutely beautiful, with a gorgeous interior and an impressive outdoor space, especially the pool area, which really stood out. Everything was clean, spacious, making it a perfect fit for our group. From the start, we were welcomed with a tour of the home, which made us feel right at ease. The location was fantastic, and Mario was a truly attentive host, checking in to make sure we had everything we needed. I would absolutely recommend it to anyone looking for a memorable stay!

6BR Luxury Villa in San Juan del Sur

Carlos Andres

Repeat guest

Excellent, 1 year ago

Excellent location, tranquility, privacy, security and kindness.

6BR Luxury Villa in San Juan del Sur

Carlos

Repeat guest

Excellent, 1 year ago

Geat stay

6BR Luxury Villa in San Juan del Sur

Eduardo

Repeat guest

Excellent, 1 year ago

Nice place.

6BR Luxury Villa in San Juan del Sur

Maria Fernanda

Repeat guest

Excellent, 1 year ago

This place was perfect for our trip. Tons of space and a beautiful view. We loved spending time by the pool and using the grill for dinners. Would definitely come back!

6BR Luxury Villa in San Juan del Sur

Eduardo

Repeat guest

Excellent, 1 year ago

Amazing stay! The house was big, spotless, and had space for everyone. Everything was well-stocked, and Mario was super helpful.

6BR Luxury Villa in San Juan del Sur

Isabella

Repeat guest

Excellent, 1 year ago

This beach house was perfect for our group! It was spacious, clean, and had everything we needed for a relaxing stay. The host was responsive and made sure we were comfortable. Would definitely stay here again

6BR Luxury Villa in San Juan del Sur

Carlos

Repeat guest

Excellent, 1 year ago

Perfect place to stay.

Our stay at Mario’s Airbnb was nothing short of exceptional! He went above and beyond to ensure everything was seamless and comfortable. From the delicious Nicaraguan breakfast to relaxing by the beautiful pool, every detail was thoughtfully taken care of. The house itself was stunning—clean, spacious, and beautifully designed, all in a fantastic location. Mario was an incredibly attentive host, making sure we had everything we needed. We stayed with 7 adults and 3 children, and it was the perfect space for our group. Highly recommend! This place is a gem!

Do not rely on the listing photos—this home is in poor condition. • Access: The road is rough due to ongoing construction; a 4x4 is strongly recommended. • Parking: Limited to two tight spaces. • Condition: The fridge, stove, and kitchen drawers were rusted or falling apart. Cooking utensils were old, and the grill was filthy. TV remote was broken. Bedrooms had worn-out pillows and mismatched sheets. One bathroom had mold, major stains, and no hot water. Towels were stained. We booked for two nights expecting a Superhost-level stay. Upon arrival, we were shocked. When I contacted Mario, he reacted defensively, even raising his voice, and told us to leave for a refund. With no choice, we had to find last-minute accommodations. This was a -1 star experience. I hope Airbnb reassesses this host’s Superhost status. Renters, beware.

Host Response

This is the most bad intention review I ever experienced in my 6 years in AIRBNB. The guest had not even reached the house when she started calling me to harass and blackmale me in order to give her a discount for her stay, she started telling me all sort of excuses about the listing, it was the most terrible experience I ever lived, this kind of users should be banned from using AIRBNB, her blackmailing and extortion consisted in wanting to get 50% the booking, or else she was gonna leave a 1 star review (which she did), after me being a victim of this, I immediately called in AIRBNB, to have this guest leave my house and I issued a 100% refund. This kind of people are the ones which don’t contribute to the stability and security of using AIRBNB.

Villa las Palmeras Santo Domingo

Carlos

Excellent, 1 year ago

Gorgeous house, great stay. Gracias Mario

The area that Marios place is one of the best in the city. Close to shops restaurants and even Walmart if something is needed. Marios' home is the perfect place for a large group or a family vacation. It had all the amenities as listed and Marios place is STUNNING. The attention to detail and cleanliness of the place was over the top. As far as communication he was a great host and very responsive to any requests. I cannot wait to stay here again. Such a beautiful and perfect place for our family vacation.

This place is AMAZING, and considering the neighborhood, the surroundings, the property itself, you are getting a bargain for the price. Beautiful house, surrounded by greens and lots of gorgeous vegetation and tall trees. Every environment of the property is in pristine condition. The house comes with staff, that will ensure you are well taken care of, a cook, a maid, a gardener and private security guard. The place is so safe, that you don't need lock the door. You will truly enjoy Casa Palmeras, very cozy and undeniably good taste design and architecture. I would strongly recommend this property to any member of the Airbnb community and I look forward to my next stay at Don Mario's house. :)

We loved our stay at this beautiful home . The location is unbeatable, with amazing views and direct beach access. The house is perfectly equipped and tastefully decorated, which made our experience very comfortable and relaxing. Communication with the host was great, always attentive, and willing to help us with any queries. It is undoubtedly the ideal place to disconnect and enjoy the sea. Highly recommended!"

6BR Luxury Villa in San Juan del Sur

Carlos

Repeat guest

Excellent, 1 year ago

The place is incredible

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