Nóvea Property Management

Everything is very nice, with comfortable beds and rooms. Super nice to rest. The chef cooks delicious food and is very attentive. Highly recommended property

The house is very nice, comfortable and has an excellent view of Valle de Bravo Lake. Communication with the host was always good, and the stay was pleasant overall. There was a situation that I think is important to mention. In the pantry and other storage areas, there were the owner's food and drinks that were not identified or protected. As guests, we used those same spaces to store our purchases, since they are naturally the places intended for that purpose, so several products ended up getting mixed up and it was difficult to distinguish which ones belonged to the host and which ones belonged to our group. This created an awkward confusion during the stay, as we were asked to replace some products that were even partially consumed. I believe that, to avoid misunderstandings, food and beverages for the owner's personal use should be clearly labeled or, ideally, kept locked up or in a space dedicated to them.