Ted
Reviews
156 total reviews
90% rated 5★
156 reviews
4.88
2020–2026
Cleanliness 4.8
Accuracy 4.9
Communication 5.0
Location 4.8
Check-in 4.9
Value 4.9
156 reviews
Rhonda
OK, 2 months ago
Place needs maintenance. Photos make the place look bigger than it really is. Deck around the pool is falling apart. And make sure you are prepared to supply all your household needs. Trash bags, toilet paper, paper towels and even hand soap to wash your hands cause you will get the bare minimum. Some of the doors don’t even lock and was told that the frame is off and cannot be fixed. Main door broke on day one. They did fix it but were basically questioned on how it was broke. And all we did was close the door. Pools and Lap pool is very small. Hot tub was broken. Paid a lot of money to stay here for 7 days with 11 people. You would think they would put some money into the property to repair or do some keep up.
Kiana
Excellent, 3 months ago
I want to give a big shout out to our host Hugo he was such an amazing person. He met us at the house to help us get settled and to make sure everything was in order for use. He made us feel like home and made the experience for us 10x better. I recommend booking with them if you want to have an experience to remember.
Andre
Excellent, 4 months ago
The place is better than the pictures. Hugo was great, met us at the door. Even help with an itinerary. Very responsive team. Definitely wish I had more days
Hope
OK, 4 months ago
We had a family of 10 so we stayed in 2 villas. + Juan welcomed us, was extremely helpful & gave great recos They accommodated early/late check-in/out. Fortunately we traveled during low season. They separated 1 king bed into 2 individuals Ea. room has its own bathroom + another bathroom downstairs They were very communicative for our questions and resolved issues quickly Overall, it’s very safe (security gate) - Strong, musty smell in 1 house (due to sewer/pipes), our clothes smell after coming home 1 fridge kept going into sleep mode due to power surges so we lost food. We could only depend on 1 fridge. Both houses require general maintenance to fix them up. We had several little issues that were solved while we were there WiFi in 1house + TV in the other never worked. We were fortunate to have 2 houses so we could use the WiFi of the other house. There were insects so they had pest control come The pools were hazy so we didn’t swim
Randi
Good, 5 months ago
Firstly, I want to shout out our host Hugo! He was super responsive and made sure we had a comfortable stay throughout our trip. The location was great — secure, quiet, secluded, and surrounded by a nice jungle vibe. We were a. large group sharing two villas, and it was very convenient having easy access between both spaces. There’s also a Burger King, Starbucks, and a huge grocery store just a few minutes’ walk away. The house does match the photos, though it could use a bit of upkeep in some areas. Overall, the villas were spacious, the beds were comfortable, and we had a great time.
Suba
Excellent, 6 months ago
My friends and I had an amazing stay at Ted and Clemens’ place! We visited for a bachelorette trip, and they went above and beyond to make everything smooth and enjoyable. We rented two villas, and the easy access between them was perfect, plus having two pools felt like such a luxury. Each bedroom having its own bathroom made getting ready so much easier for our group, which we really appreciated. Anytime we had questions or needed anything, the team was incredibly responsive and quick to help. They also shared great local recommendations and even helped arrange a reliable driver for us during our stay. Overall, it was a fantastic experience, and we wouldn’t hesitate to stay here again on our next trip to Tulum. Highly recommend!
Futuristic
Excellent, 7 months ago
Great place to chill and enjoy a relaxing day in the pool. Shaded area to enjoy the sun peeking through beautiful trees. Jungle vibes
Courtney
Excellent, 8 months ago
We really appreciated Clem and the concierge team for our villas. They were very responsive and knowledgeable about things in the area. They were very helpful with coordinating transportation and other supported services we used (e.g., salsa lesson, masseuses, photographer, chef, tours). Everyone they recommended was amazing!
Kamari
Excellent, 8 months ago
Wow 🤩 I must say, that our stay was nothing short of amazing all thanks to Clem and her wonderful team. Everything was handled with care during our stay. She was attentive and such a great help with setting up all of our arrangements. The house was clean and spacious. We had a small maintenance issue and the team had it fixed immediately. The local stores were a short walk away from the house and other great places were within a short drive. We would def stay here again. Thanks!
Sebastian
Excellent, 9 months ago
Good communication, the villa was in good condition, in general everything was very comfortable, maybe the only thing I suggest is that the pool is warmer, there are few hours that the sun shines towards the pool and for this reason entering without sun is cold.
Shahabal
Good, 9 months ago
Great place
Andrey
Excellent, 11 months ago
Very good place to stay with big kids and car
Isaac
Excellent, 1 year ago
The Airbnb is nice! The fact that every bedroom has its own bathroom, plus 2 additional bathrooms for the common areas, and two pools is enough to want to book. Additionally the Airbnb is in a secure, gated community, in a good location (10 min walk to town and a 20 min drive to the beach). But the icing on the cake is how accommodating the host/cohosts are. They made sure all our transportation needs were taken care of. Always responsive, and even greeted us upon arrival to ensure a smooth and easy check in. If you have a large group and don’t wanna stay on a resort/hotel. This is definitely the Airbnb you need to book. You’ll have the best home in Tulum!
Gloria
Excellent, 1 year ago
The units were perfect for our group and our stay. Very convenient location to stores, restaurant and tourist activities. The units were clean adn very well appointed. Clem was so responsive and sent us suggested activites on the day it rained. I would have loved to stay another few days. I would highly recommend to anyone visiting Tulum.
Minal
Excellent, 1 year ago
Had a phenomenal stay at Ted's place for my sister's bachelorette. It accommodated all of the girls nicely and was very clean and cozy.
Kareem
Excellent, 1 year ago
Very nice space. Very nice and helpful all thru the entire rental process!
Ebone'
OK, 1 year ago
Our hosts were friendly and mostly helpful - however we did have an issue right upon arrival where one of the villas had a terrible odor (almost like sewage) and it slightly subsided after two days but you could still smell it on day 4. Keep in mind as well that apparently Tulum is prone to severe power outages - I wasn't aware. We were without power, water and AC the ENTIRE 2nd day starting at 8AM when we were supposed to spend the day in the villas but we had to leave. We weren't financially compensated which I kind of thought we should've been considering. There were issues with the fridge and freezer not cooling/freezing and drains draining very slow. We did lose some food items that we purchased due to the outage and the fridge/freezer issues. I'm giving the rating due to the villa looking like the pictures, being clean and again, the staff was very nice and helpful with setting up transportation and dinner/excursion reservations.
Jaida
Excellent, 1 year ago
Amazing place for a group trip.
Jared
Excellent, 1 year ago
Ted’s place was amazing. It was more than enough space for our party of 6. The place was clean and looked exactly like the pictures. Ted and his staff allowed us to check in early and helped provide transportation from Cancun airport. The complex was very safe and had 24 hour security who were friendly. I do recommend renting a car, ATVS or a motor bike to get around. Taxis were expensive in Tulum, even more than NY Ubers since the taxis in Tulum charge by the person and not the distance to the location. Overall we had a great time, Ted’s team was friendly and checked in with us periodically to make sure we were ok. I would stay here again and highly recommend staying at Ted’s place.
Angel
Excellent, 1 year ago
Me and my group of 7 had a great stay here! Clem, the co-host, was our primary contact person and she was hands down amazing from start to finish. The connecting villas were modern, chic and perfect for a group of 8 people. Each room having its own restroom was the cherry on top. We appreciated the filtered water machine, the ice cold AC in each room and the smart TVs in each room as well. The villa was also extremely close to town. 10/10 experience and would definitely recommend to others.
Evi
Excellent, 1 year ago
I recently stayed at Ted’d place with five friends and it was is absolutely wonderful. It is exactly as pictured and does not disappoint in person. The two units are very spacious and it’s very easy to access one house from the other. While the accommodations were excellent, the best part was the concierge team of Clem and Bel. They were unbelievably helpful, responsive and every recommendation was perfect. We had a great time.
Ashley
Excellent, 1 year ago
Enjoyed staying at these homes, both homes look exactly like the pictures. Clem was a great host and very responsive. Gave great recommendations on things/restaurants to do. Clem also set up reservations for us which made things easier to show up and just enjoy. Only downside I would recommend providing more paper towels instead of one roll for a 5 day/4 night stay and when we asked for another roll we were advised to buy our own. Other than that book with them. I promise you won’t regret it and be sure to have bug spray. Thanks Clem!
Matt
Excellent, 1 year ago
Amazing villa with great staff taking care of us. Close enough to city center but nicely removed as well. Safe and secure.
Morgan
Excellent, 1 year ago
We had a group of 11 of us stay in the larger houses on the property! Honestly, the best part about this place was the concierge, Clem. She was an incredible help the entirety of our stay. Made traveling with a huge group super easy. Secondly, location is unbeatable. It’s not the most beautiful, but extremely walkable or bike-able to town and two grocery stores. The beach clubs are further, but still just a 15 min drive away depending on how far down you’re heading. Security was also great! The houses were accommodating. Each bedroom having its own bathroom was huge. Lots of closet space and it made it super easy for all of us to get ready at the same time etc (one of the worse parts of being in a huge group). It was pretty clean! I personally noticed a few things here and there that could’ve been better, but my bar there is high so my judgment might not be best. Showers barely worked, but were fixed within hours of requesting. Pools are super small, but that’s everywhere in Mexico.
Eryck
Good, 1 year ago
Spacious Villa, But Needs Updates This villa served its purpose as a last-minute booking after our original Airbnb was cancelled. While the photos and description initially excited us, the reality is that the property is older and definitely needs some TLC. The location wasn't ideal for our toddler, as there weren't many activities nearby. A car is highly recommended if you stay here. The amenities, like the gym and common pool, are outdated. However, the private pool at the villa was a plus, although it only received a small window of sunlight during the day. If you're looking for all-day sun, this might not be the place for you. The kitchen equipment was very basic, and the living room sofa, speaker, and TV didn't work. These issues didn't significantly impact our stay, but they did detract from the overall experience and wouldn't make us want to return or extend our stay. On the positive side, the villa is spacious, with three full bedrooms, making it a good o
Dennis
Excellent, 1 year ago
Great stay in Tulum
Desiree
Excellent, 1 year ago
I enjoyed going out and coming back to a gated community, gate guards remembered us and if not always checked. Cool air, nice lounging area. Loved it all. Communication was very prompt. They always met our needs thank you. And I would recommend these host!
Benjamín
Excellent, 1 year ago
The house is beautiful, great that each room has its own bathroom and screen. I would definitely come back !
Julie
Excellent, 2 years ago
Perfect home and great price. Hosts were amazing.
Bob
Excellent, 2 years ago
Very roomy and comfortable. Clean and well appointed. Comfortable beds and had everything we needed.
Jasmine
Excellent, 2 years ago
Ted’s place was simply amazing! My group and I had a wonderful time. Communication with Clem was amazing. She really went over and beyond for our group and we were truly grateful. Location was perfect. Especially for those looking to go out at night. Beach is 20 mins away. Atv rentals are within walking distance which I highly recommend. I would definitely stay here again if I ever find myself back in Tulum. Thanks Ted & Clem for a wonderful experience at your home.
Devi
Excellent, 2 years ago
We had an amazing time. It was very peaceful and close to everything. We drove our car to the beach and ruins nearby. We all loved having our own rooms with separate bathrooms. Our hosts were so responsive and helpful. Recommend!
Jernise
Excellent, 2 years ago
This property was exactly like the description and the pictures listed. My husband and I celebrated our daughter’s 21st birthday and this was the perfect location for our family and her friends. The host was very helpful in scheduling our round-trip airport transportation and also helped schedule a chef for the days requested. The host also provided recommendations that were extremely helpful and also note that the location is walkable to other small eateries, bars, and small shopping. Overall, we had a wonderful experience.
Travis
Excellent, 2 years ago
The Airbnb was great and the hosts were extremely communicative. The space is ideal for a large groups and walking distance to downtown (depending on the heat). The hosts gave us recommendations for transportations which were reliable. I would stay here again in the future.
Cassandre
Excellent, 2 years ago
I cannot say enough good things about our hosts. They were fabulous and I am truly thankful for them. The service was exceptional, everyone was nice, communication was extraordinary. The space was lovely and exactly (actually better!!!) as described. I cannot wait to go back!! 20/10 recommend :) My friends will come back to Tulum and will stay at the same location.
Wanya
Excellent, 2 years ago
Phenomenal host and residence in Tulum. Excellent space with great amenities. The team did a great job coordinating shuttles to and from the airport and offering events, services, and trusted taxis during our stay. 100% would recommend this location to anyone. Downtown also within walking distance. Power went out for about 30 mins one evening and the team provided champagne to both villas for the slight inconvenience. The chef dinner offered was tasty, however some items from what was requested were missing. 10/10 experience overall!!!!
Sharquie
Excellent, 2 years ago
Ted and his staff was great!! We had minor issues at check-in but we're resolved immediately!! They also gave us all the information we needed for transportation Freddy our taxi driver was the best, we called him everyday and if he was not available he always sent someone else immediately!! Our time in Tulum was great!! We would definitely book again!!
Seth
Excellent, 2 years ago
The place is very clean. The pool is not the biggest but it worked perfectly for us. The rooms are good size and very functional and well decorated. The bed is comfortable with a mix of pillows which is always appreciated. The kitchen is on the smaller size but it worked very well for us. The house has speakers for playing music which was so fantastic for a little bit of poolside dj! Everything was very clean and worked nicely. The host provided coffee and clean drinking water which was a lifesaver after some heavy “Tulum nights” The location is not bad about 15 mins walk to the Tulum city center and 20 mins cab from ride to the beach clubs. All is all we were very happy with the hosts and the place and definitely thankful for all the recommendations!
Tyeese
Excellent, 2 years ago
My stay was fantastic! The place was clean, cozy and exactly how described. The host was incredibly welcoming and made sure i had everything i needed throughout my stay. The location was convenient. I would recommend this airbnb to anyone visiting!
Nicole
Excellent, 2 years ago
We had a fantastic time at Ted’s getaway. We went as a Family of 5 and all felt comfortable and not on top of each other as we each had our own space then there was plenty of common areas to come together an enjoy each others company. The cleanliness of the home was top notch and we felt like they supplied enough of everything to get us by. Any time we had questions they responded quickly and with kindness. We enjoyed the outdoor space a lot the pool was so refreshing to hop into after a good workout or long walk. The location was convenient to downtown, the beaches, ruins & cenotes. We would highly recommend this home for a Family and look forward to returning someday.
Jose
Excellent, 2 years ago
Had a blast at this location and the hosts get things done in a timely manner 10 out of 10 recommend
Natalie
Excellent, 2 years ago
Wonderful house! Host was very prompt with responding. Would absolutely recommend staying here. Perfect jungle retreat
Ajae
Excellent, 2 years ago
Had a great time staying here and the Airbnb was perfect for my group! Host was very helpful and responds quickly every time!
Paula
Excellent, 2 years ago
WOW this villa was magnificent,everything better that described location perfect close to town, peaceful Clemen was a wonderful person that gave us the welcome a bottle of champagne nice gesture. The suggestions were right if you are thinking on visiting Tulum this is the place . Thank you Ted I give you 100
Andrew
Excellent, 2 years ago
Ted's team made everything a breeze. They were always quick to respond, Mel had several great suggestions for us. The place is very comfortable, contemporary with a great vibe to it, everything was clean. We had a rental car so didn't have to walk, but plenty of stores and restaurants were within a little bit of walking distance from here.
David
Excellent, 2 years ago
everything was great. perfect location, perfect home, everything was great. don't hesitate. will be back
Rachel
Excellent, 2 years ago
We loved this stay! We were only here for one night of our trip and are already ready to come back! The team was so responsive and gave us recommendations and even let us drop off our luggage before check-in so we could visit the ruins. The private pool is a great feature and everything was extremely clean.
Typhanie
Excellent, 3 years ago
Wonderful Airbnb experience. It was quiet and private, yet conveniently located near grocery shops, restaurants, nightlife, and excursion pick-up spots. We had everything we needed and felt right at home. Amazing use of the space. Loved that every bedroom has its own bathroom. The pools were very nice. Overall, it was perfect for our adult friends group. Also, the hosts were extremely patient and responsive. Will definitely recommend!
Amy
Excellent, 3 years ago
I loved the place and great communication with staff and Ted
Karla
Excellent, 3 years ago
My family and I really enjoyed our stay in Mun Tulum. Ted's team including Clem, Mel and Ornella were very responsive, which I'm very grateful for. With any questions or concerns regarding the house, they were quick to reply to my texts and issues were resolved quickly within the same day and usually within the hour. Ted's team is awesome! The house is located in a safe, quiet and private area. We stayed eleven days. Chidraui supermarket is very close so we were able to stock the fridge right away. If staying with small children, I recommend buying disposable plates and cups because the ones at the house are not children friendly. In fact, this would be my only suggestion for Ted, providing unbreakable dinnerware. The only safety concern is the stairs, if you have children under five, but you can see them in the pictures so that's on you to consider. I highly recommend Mun Tulum and would definitely stay here again.
Aicha
Excellent, 3 years ago
The house was beautiful, we used the pool everyday. They had a lot of recommendations and were very accommodating.
Donielle
Good, 3 years ago
We truly enjoyed our stay at house 5 and 6. The houses were modern and up to date. When an concern arrived they responded very quickly to address and fix the issues👏🏾 If you want to utilize the gym on the premises be sure to turn on the AC at least an hour before you go.
Geovana
Excellent, 3 years ago
Absolutely perfect everything was absolutely PERFECT!!! COMPLETELY satisfied!!! Thank you to the amazing host &chef ! Truly so happy !!
Tamarra
Excellent, 3 years ago
A beautiful Villa. Away from the hustle and bustle but not so far away that you can’t get to it without a short bike ride. The Villa itself was fine but aware that it is in a “jungle like” area. The pool is cleaned Mon/ Wed/ Fri.. so you may have - lot of foliage from the trees drop or blow into the pool. There’s a net there if you need to scoop in between cleanings. I also want to mention that the gym equipment in the community / condo building needs more upkeep but this is no fault of the owner. The Condo itself is well taken care of and the owner and concierge will go out of their way to make your stay a pleasant one. I would not hesitate to book this wonderful place again.
Talia
Excellent, 3 years ago
What a wonderful place to stay- would love to come back. Everything was clean and beautiful. The stay is a very short walk to restaurants and such in downtown Tulum, yet feels private, secluded, peaceful, and idyllic. Beds are comfortable, and AC is cold. Cold drinking water is provided, which is amazing. These hosts truly make you feel so comfortable.
Melanie
Excellent, 3 years ago
You wont regret booking this airbnb. They made our trip seamless from start to finish. They helped us make reservations, set up a private chef, made recommendations. Gave us contacts for an amazing taxi driver. They were always responsive. The house is amazing and beautiful. You are in the middle of the jungle but walking distance to shops and restaurants. We rented bikes and biked downtown everyday for breakfast. The private chef was our best meal at a very reasonable price. Thank you so much for such an amazing trip!
Romesha
Excellent, 3 years ago
This place was awesome we had 2 Villas for a group of 10 and it was perfect I personally liked Villa #5 over #6. Clem was very helpful and responded quickly! I would stay here again if I ever traveled back to Tulum
Shiro
Excellent, 3 years ago
One of the best Airbnbs I’ve been to. The house is so beautiful and the glass doors let in so much light and make you feel one with nature. We loved it.
Tricia
Good, 3 years ago
We booked the place for 3 couples and it was perfect amount of space. The house was as described and a beautiful, private oasis. I was a little surprised at how little the place was stocked on additional toilet paper, paper towels and hand towels. For the amount we were paying, we were expecting a bit more and not to have to share toilet paper by the end of our short 4 day stay. Nonetheless, when issues came up, the host was very responsive, helpful and apologetic. They even gave us a bottle of bubbly when the dryer needed to be fixed. We booked a dinner with the chef, which I highly recommend for flavors, service and value (compared to what restaurants are charging in Tulum). It was a little tough to get around when we didn’t have our scooters so would recommend renting a car, bikes or scooters as there isn’t much within walking distance. Overall, great experience and appreciate the hospitality!
Jazz
Excellent, 3 years ago
incredible property and above and beyond host team!
Dino
Excellent, 3 years ago
Our group of three couples enjoyed our stay. Ted’s home was clean and matched the description. A bit more tucked away from coastal attractions than we might have liked, but certainly walkable to Tulum town center. Outdoor area is lovely and well shaded, and we had a lot of fun in the pool.
Lucia
Excellent, 3 years ago
We loved everything about this beautiful place! The home was very spacious and looked exactly like the photos! We liked how every bedroom had their own bathroom, it was very convenient. We felt very safe because the neighborhood had 24/7 security. Our hosts were very accommodating and responded to us very quickly at any time of the day with anything we needed. They set up any reservations we needed and set up all transportation for us which definitely took stress off our shoulders. We will definitely be staying at this awesome Airbnb again! Thank you Clem, Ted and Pauli!!
Tom
Excellent, 3 years ago
Beautiful, modern home, well-equipped with comfortable and attractive furnishings. The host has concierges who worked directly with us, answering questions and making arrangements during a very busy and hectic time of year in Túlum. Located a bit outside the hubbub of central Túlum, the neighborhood is an oasis. It was a little challenging for our driver from Cancun to find — I guess I’d call it a hidden jewel. We were there the first few days of the new year, during a festival, so the town was overflowing. Some units nearby had been rented by folks were there for a nonstop party; at times the noise could be a little annoying, but I think that was a function of the specific days we were there. I’m guessing most of the time it would really be a quiet and private oasis. I especially want to thank and commend our concierges who were endlessly helpful, attentive, knowledgeable and fun. We would definitely come back again!
Shaun
Excellent, 3 years ago
What a beautiful apartment and villa, My only one gripe about this please, is even when the gym is supposed be open, the building maintenance guy is just being lazy, and it’s not, and you have to go to the security hut, to get them to contact the maintenance guy to come out and open it, which takes about 20 minutes every time
Miguel
Excellent, 3 years ago
I had the entire house to myself and I felt right a home. It’s a great home for small group or family. The host was responsive and the location is a hidden gem. 5 mins from the local restaurants and 10 to 15 mins to the beach by bike or car. Definitely worth the stay !
Arnold
Excellent, 3 years ago
This place is amazing! After searching for hours for a place to stay in Tulum, the crew and I decided that Ted’s place had everything that we were looking for. Every bedroom has its own bath which is a huge plus specially when traveling in a group. The place looks exactly like the pictures so you won’t be disappointed at all. We received plenty of recommendations from places to eat and things to do. Not to mention the location is ideal if you want to get around Tulum Centro by foot. We will definitely be back soon. Thank you!
Wes
Excellent, 4 years ago
The home was great. It was in a great location and very clean. The hosts were great with communication and immediately responded to any questions or issues.
Domo
Excellent, 4 years ago
Our stay here was amazing. Our hosts were great, helpful and attentive. They event set up a really nice tequila tasting for us at the rental & helped us with our dinner & party reservations as well. Close enough to the action of the City Center, but far enough for peace and quiet when you want it. Secured/gated community that had friendly security guards at the entrance. Loved everything about this house! Will definitely stay here again next time I’m in Tulum.
Akshita
Good, 4 years ago
This villa was a great find & we really enjoyed staying here. The pool is great, and the house was super clean. We appreciated the constant communication & Clem helped us so much in planning our trip. The concierge team is super helpful and provides great suggestions. They booked a private chef dinner that was probably the best meal we had in Tulum, and chef Richy was absolutely amazing. We had an unfortunate incident with the shower door where it shattered, but this was cleaned up quickly and we appreciated that. Overall great stay!
Kierra
Excellent, 4 years ago
Went for a break away from daily work life & the house is really secure and nice as the pictures. Only thing to keep in mind is you are in the jungle so it’s hard to keep food or your clothes out, woke up to a daily ant attack. The communication with the host was amazing !
Genevieve
Excellent, 4 years ago
Beautiful residence! Lots of space, beautiful large bedrooms with plenty of storage. We thought we could walk to the beach, but it's way further than we thought.
Liz
Excellent, 4 years ago
Great space! Enjoyed my stay!
Cierra
Excellent, 4 years ago
Teds home was beautiful and exactly as pictured! Clem and Ibeth did an amazing job of hosting us. We will definitely be back !
Kylah
Excellent, 4 years ago
The place is exactly as pictured. It was very clean and the host’s communication was great throughout our entire process. Definitely recommend for a group.
Griselda
Excellent, 4 years ago
Easy check in. The house is beautiful and comfortable ! I loved staying there
Naomis
Good, 4 years ago
Great location close to everything, house looks bigger in pictures but it has a nice open concept. There was 24/7 security which made me feel safe.
Lawrence
Excellent, 4 years ago
Our check in was super speedy and very organized. Clémence was very helpful and walked us through everything from light switches to air conditioning. We will 100% be back. Loved it
Desiree
Excellent, 4 years ago
5 star stay all around! Ted, and his assistant Clemence, were attentive and hospitable. The house was gorgeous and had everything we needed and more. We opted for a private chef brunch that the host helped us arrange, which made it even more special. Perfect place for a getaway & bachelorette trip!
Yashraj
Excellent, 4 years ago
great place, very safe with 24 hr security at gate
Simon
Excellent, 4 years ago
There’s nothing Negative I can say about this place. The place is great, nice and clean and pretty much just like the pictures (no catfish here). The place is very quiet too. The Location was perfect very easy to move around. I recommend renting a scooter that way you can travel all of Tulum easy without any restrictions and beats the heat of riding a bike. My favorite thing about this place was Ted and Esli. Ted and Esli are by far the best Hosts I have ever experience on all of my travels (and I travel a lot). They really have 5star Concierge Service! The communication with them was fast and efficient. Whatever I wanted they accommodated. Everything from my Travel to and from the airport. To booking restaurants and any other activities like massages, Private chef and so on. And I recommend that you take all their recommendations they really don’t miss lol. We ate at all the local restaurants they recommended and it was all good. They even make sure the next day how our night was and kept asking if there was anything else we needed help planning with. We were really felt spoiled. We definitely would come back here in the future with some of our friends. I’m glad I stayed here.
Tova
Excellent, 4 years ago
Beautiful home and the concierge was very helpful
Florian
Excellent, 4 years ago
The stay went very well. The host is responsive and attentive. I recommend it.
Antasia
Good, 4 years ago
Our stay was good overall. From the time that we booked until the time that we checked out, the communication was amazing. The host had ample recommendations for us to choice from for food, fun and transportation. There were some issues but the host fixed them in a timely manner. The house is beautiful as is the decor around the house. Pros: The environment was a great size. Loved the privacy and the natural sunlight that could come in through the windows. Rooms were spacious. Ample living space. Great that they had a speakers, adequate dishes, towels and beach towels for us to use. Cons: There could have been a more thorough clean done before we arrived. I could see there was hair on the floor and in the shower. One of the toilet sheets were broken and had to be fixed. Would’ve been nice to arrive to a clean pool.
Tanvi
Excellent, 4 years ago
Great place & experience!
Nooshin
Excellent, 4 years ago
It was a great stay. Very clean house and the location was close to everything we needed.
Angelica
Excellent, 4 years ago
This place is a must book if you want to build memories and live a luxurious lifestyle. Wether you’re celebrating a special occasion or just looking to get away, you will not be disappointed. We booked to celebrate my wife’s 30th birthday and will be rebooking in the near future! Clémence was a godsend with helping us book and setup from our airport transportation, private drivers, chef, restaurant reservation, and even COVID testing! Everyone Clémence booked for our services provided phenomenal experiences. We arrived at our preferred airport choice and were greeted by Manuel who escorted us to the luxury SUV which welcomed us with a cooler of Coronas, Pepsis, and Water Bottles to start our adventures. Manuel provided us with SEVERAL much needed rest stops and ensured everyone arrived safely. We loved him so much we hoped he was our return transpiration to the airport, and to our excitement he was! (Do not forget to tip especially when it’s well deserved) Upon arrival Clémence was awaiting us to welcome us and provide a tour of the establishment. If you are looking to not lift a finger and be catered to….. let Clémence book your chef service. You will not be disappointed by Richies dishes and genuine welcoming personality. His team which includes Luis and Valentin are the ideal trio! They will provide you with 5 star quality meals and services for every meal and clean up after themselves! Trust me when I say the photos of the rooms do no justice. This is a beautiful, spacious, and open home. The pool is cleaned routinely and the 24/hr security will ensure you feel safe at all times. Don’t think about it any further! Book and allow Clémence to make your stay and trip, a vacation to remember 😊!
Ahmed
Excellent, 4 years ago
Super responsive and helpful hosts, really helped us make the most of our stay. We only realized how good the location was after spending a few days here, we rarely had to drive more than 15 minutes.
Martin
Excellent, 4 years ago
The place is very nice.
Gabbie
Good, 4 years ago
Great place! Exactly as pictures show. Spacious for our group. Would return!
Allen
Excellent, 4 years ago
10/10
Chelsea
Excellent, 4 years ago
This was a great place to stay for vacation. Looks exactly like the pictures and Clem was a huge help with check-in, transportation, and recommendations.
Leonela
Excellent, 4 years ago
Clem & Ted’s place was amazing. Having the pool was a nice touch. The pictures show exactly how the house looks. We weren’t too far from restaurants if we wanted to walk at night. The hot tub & gym were also in the same community. Communication with Clem was super easy and so was checkin. Clem gave us a list of recommendations that were super helpful and even helped booked airport transportation. I would definitely recommend this place and stay here again!
Christopher
Excellent, 4 years ago
Absolutely wild. Perfect location with all the amenities you really need, the atmosphere is just a cherry on top.
Abby
Excellent, 4 years ago
Beautiful clean space! Good communication , recommended.
Tess
Excellent, 4 years ago
Great place, especially for our stay. I suggest they change the locks as it’s not convenient. The team was great about helping with suggestions for cabs, restaurants, etc. I would stay here again !
Jasmine
Good, 4 years ago
Was a amazing stay. Perfect size for three friends. Clem, Ted assistant was always oin contact to solve any problem. Everything perfect
Jason
Excellent, 4 years ago
Great place and as described! Everything was clean and the pictures really doesn’t do it any justice. The star of the show is the HOST!! Every place she recommended that we visited was A1! We also had the private chef and couples massage, both were outstanding. Chef was fun, energetic, and the food was delicious as well as the margaritas! Clem coordinated with me from the time I booked until the time we checked out! If you are thinking about booking go ahead and do it!
Abiah
Excellent, 4 years ago
Great location away from the hustle and bustle of the hotel strip but within easy driving distance of a ton of activities. The house was clean and comfortable for 4 adults and Clém was an excellent advocate, assisting with reservations for restaurants and activities and helping with COVID test scheduling the day before our departure. There was an issue with an adjacent residence one evening but Clém took care of that as well. Do yourself a favor and schedule some meals with Richie who is an amazing cook and a kind conversationalist, and a massage or two with Julia. One note unrelated to the stay: if scheduling a PCR test for a return flight, it took approx 20 hours for the results to come in, so plan accordingly.
Arielle
Excellent, 4 years ago
Host was absolutely amazing. Had lists of every type of place we could want to go visit/eat/relax. Even scheduled day beds for us one day at the beach. Home was beautiful and check in / out was so easy. Taxi to/from beach was roughly 30 minutes (wish this was slightly closer) but host set us up with taxi contacts to pick us up when needed which came in handy on multiple occasions. Highly recommend staying here!
Barbara
Good, 4 years ago
The house is a in good shape, the furniture is a bit stained but overall it’s comfy. Location is good. About a 15 minute drive to the fine dining.