Erin

The photos of the house don’t do it justice. The house was amazing. Living room is larger than the pictures display. Enough couch space movie night for 3 couples, plus additional chairs for others. Dining room table was perfect for our catered meal by chef recommended by Erin (Host). We were celebrating my fiancée 40th birthday and Erin (Host) let my additional guest check in early so that we can surprise my fiancée when we got there. Erin was uber-accommodating to ensure the surprise went off without a glitch. Rooftop pool!!! OMG BEAUTIFUL!! It was perfect!!! We had NO hot water issues in this place!! Location is great. We were close to the Playa Carmen Mall and 5th street with all the shops and eateries. HIGHLY recommended is place!!!

My family and I thoroughly enjoyed our week at Villa Izcalli! The house is absolutely amazing, from the spacious layout, to the wonderful kitchen, to the comfortable beds, and the spectacular rooftop pool - the house really does have it all. It was nice to have a bathroom for each bedroom, as well as AC in every room. The kitchen was extremely well stocked, there was nothing that we were missing. The garage was also well supplied with beach chairs, umbrellas and coolers. We loved being only a block away from the fantastic Caribbean sea, and definitely enjoyed many days split between the ocean and the rooftop pool. As a host, Erin was a pleasure to work with! She was very responsive and informative, and was a great source of local knowledge. She helped arrange excursions that were absolutely amazing, it was a vacation full of great experiences and memories that will last a lifetime! I cannot recommend Villa Izcalli or Erin's services enough! VIP experience all the way!

Erin's home is beautiful and well-located for beach and town. The rooftop pool is extraordinary. Erin gave great advice on arranging drivers, outings, a chef. Overall, we had a fabulous family vacation (9 of us and three generations). Highest recommendation.

This place was a great benefit for us to stay at the hostess took care of us. Understood how sometimes there are complexities with getting to the location and understanding the available amenities. Her team was very nice to us and gave us a lot of flexibility I would stay here again.

What a great stay! We had a small group who enjoyed the relaxed setting. The pool was larger than it appeared in pictures and great way to start and end every day. Erin was super communicative and helped with airport transportation recommendation when we arrived. It was great to be able to walk to the shopping center and ferry to Cozumel during our stay. The TVs and streaming services were great to be able to hang at the end of long days outside. The AC worked great! Housekeeping was so efficient and kept the place spotless every time they came. Would definitely book again!

I had an incredible stay in Playa del Carmen thanks to Erin and her amazing team—especially Angela. From the moment I booked, Angela went above and beyond to ensure everything was perfect for me and my guests. She was incredibly responsive and helped organize everything we needed, from transportation to activities and even groceries before our arrival. The villa itself is stunning—honestly, the pictures don’t do it justice. It’s much larger in person and comfortably accommodated our entire group. You can tell a lot of thought has gone into making this a welcoming and well-equipped space. Angela truly made our experience unforgettable with her attention to detail and genuine care. I wouldn’t hesitate to book any property she manages in the future. Highly recommend!

I can’t say enough nice things about Erin, Angela, and Villa Izcalli. The home is unassuming from the outside but gorgeous inside. The photos represent it well. Roof top pool is gorgeous. Angela was an awesome communicator and checked in regularly to make sure everything was on point. She was super friendly and has great recommendations. At one point, my toilet handle broke, and she had it fixed in under hour. Cleaning service came mid stay which made things more relaxing. Highly recommend hiring Chef Daveed services to bring your stay here to the next level.

Villa Izcalli was perfect for our family reunion of eleven. Not only was it spacious, it was also quiet. No echos or creaking doors and stairs!The home was spotless and equipped with even more than is listed on the site.Erin provided information on the different services available and also initiated contact for us.Having groceries already stocked when we arrived was a game changer!Transportation from the airport to the villa was seamless and reliable!They even came earlier when our plane arrived before it was supposed to. We were greeted by Valentina who was gracious and showed us around the villa. Response to us was without hesitation anytime we needed anything. Walkability to great restaurants and shopping, is so convenient!The Alux Restaurant is a must and it’s only ten minutes from the villa. It’s a restaurant set inside of a cave with stunning views, food, drink and service outstanding! It was a highlight of our trip. Erin was beyond accommodating and a pleasure to work with

It’s great location for family and friends trip.

Beautiful home and view from rooftop! Great location, as was far enough to not hear late night clubs, but close enough to join in on clubs if wanted! Angela was great host to work with! Walk to beach was a very easy 3 min., restaurants very close with a 10-15 minute walk to 5AV., easy access with security and into the home. House is entirely tiled floors, many verandas from bedrooms, living area has very comfortable couches, beds are harder than what we have at home but comfortable sheets / pillows. AC and all the bedroom ceiling fans were awesome! This time of year, has massive amts of seaweed but locals are very active cleaning it up! Thank you, we’ll be back!

Very comfortable house. Very close to the sea and it has everything you need.

The house was very clean and nice Good location Very safe neighborhood And very practical

The house was awesome. It’s close to everything. Close to the beach. The view was awesome too.

Couldn't have asked for more. Great place to stay. Will stay here next visit!

We just stayed here from June 21-28 th for our daughter’s wedding. The house just was perfect for our family of 10 & a baby The location was great! The house is so close to the beach and town . Communication with Erin and Angela & staff was excellent they were so accommodating and helpful with restaurant recommendations and setting up drivers for us.They also arranged cleaners for us who were great too . The location is so awesome such a close walk to the beach approx 2 minutes & approx 15 minutes to 5 th Ave. We would stay there again for sure and would totally recommend this place to family and friends . Robert & Kimberley Vancouver