Mauricio

Reviews

1071 total reviews · 9 listings · 2 locations

83% rated 5★

1071 reviews

4.76

2019–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.8

Location 5.0

Check-in 4.9

Value 4.7

1071 reviews

Villa el Cangrejo

Abhik

Excellent, 1 week ago

We loved the house. It was clean and spacious for our group. Mauricio was responsive and we had an easy check-in/check-out procedure.

Honestly, one of the best Airbnb stays I’ve ever had! The home was spacious, clean, comfortable, and beautifully maintained, with an ideal layout and excellent amenities for our group. The location was perfect, within walking distance of great restaurants, and the neighborhood felt very safe and peaceful. Our host, Mauricio, was welcoming, responsive, and helpful throughout our stay, making everything seamless and stress-free. My only minor complaint is that the steam iron could use an upgrade 😂, but that certainly didn’t take away from the experience. Overall, I highly recommend this property and would absolutely stay here again. Looking forward to returning!

Mauricio’s place was just as described and it offered plenty of space and accommodations for a family group of 10 of different ages. The rooms were spacious and beds were comfortable, the kitchen was very well stocked w glasses and pots to cook with, appliances and silverware. There were plenty of amenities to keep us all entertained on rainy days and we all had plenty of places to hang out. The restaurants around the area were delish, there was a food market around the corner and the Multi Plaza mall was walking distance as well as a supermarket. We felt safe in the neighborhood and the convenient and secured entry into the house allowed us all to come and go freely. We will definitely stay here again when we come back to Panama City. Thank you Mauricio!

Mauricio is an excellent host. He was attentive to us the whole time. The house is beautiful, super well located, and very comfortable for a group. Highly, highly recommended.

Amazing stay! The property was beautiful, spacious, clean, and had everything we needed. The host was also very accommodating and allowed us an extra hour in the living area of the property since we had a later flight, which we really appreciated. The only downside was that we weren’t really able to use the pool table because the 8-ball was missing. I mentioned it at check-in and was told they would look into it, but I never received an update or even a response after following up by text. If I could give it a 4.9, I absolutely would, but since the options are 4 or 5, I have to go with 4. Overall, it was a great stay and I’d happily return.

The house was really nice. We were accommodated with early check in which was great. We noticed an 8 ball was missing from the pool table which was noted when the host received us and gave us a tour. It was never addressed during our stay. We also reported issues via the app with the coffee maker and it was never remediated during our stay. The game room seems to clearly struggle with dampness and mold, because it reeked of ammonia and cleaning solution to the point where none of us used it all during the stay. The house is a great space, but the host is a management company leading to different individuals seeing and responding to messages, and also likely why no issues we reported during the stay were ever resolved.

We had a fantastic stay at this Airbnb in Panama City! The location was excellent, just steps away from the beautiful Casco Viejo, with plenty of great restaurants, bars, shops, and attractions nearby. The apartment was clean, comfortable, and exactly what we needed for our stay. The location made it very easy to explore the city and enjoy everything Casco Viejo has to offer. Highly recommend this place and would definitely stay here again!

We had an amazing stay overall and really enjoyed the property. The amenities were awesome, the house was comfortable, and it was a great place for our group to enjoy our time in Panama. There were a few minor issues worth mentioning. The basketball rim was a little damaged, and the pool table was still missing the 8-ball. We also decided not to use the game room because there didn’t seem to be much ventilation, and the humidity appeared to have caused some mold, so we felt it was best not to enter. That being said, none of these things took away from how much we enjoyed our stay. The property was amazing overall, and we had a great experience. With a little maintenance and attention to those areas, it would be even better and more accurately reflect everything shown in the listing. We would definitely recommend the property and would be happy to stay again.

Beautiful top-floor penthouse with amazing 360-degree views of the skyline and coast from the rooftop. Excellent location in the heart of Old Town, within walking distance to fine dining and nightlife. Key code access made entry simple, and Mauricio was an attentive, fast-responding host. We did run into a few drawbacks, the apartment was very hot when we first arrived since the AC units were turned off which took some time too cool off, water leaked past the windows during rain onto the floors, and the front door lock was sticky and looks like it needs some repair work. Despite those details, it’s a very unique place, and with those couple of fixes completed, we’d gladly come back!

Casa Compadre

Rafael

Excellent, 2 months ago

Great home in a great location, in Casco Antiguo there are ton of things to do, super walkable and friendly the home it self it made to entrain guess and it house lots of people, every room has a bathroom and the decorations are unique. Its a 5 story home with a rooftop to be prepared to be going up and down stairs regularly.

Casa Diez

Steve

Good, 3 months ago

Perfect location! Great place

We had a great stay in Panama! The location was beautiful, super quiet, close to a lot of good local restaurants and shops, and a quick Uber ride to Casco Viejo. Every element of the Airbnb was amazing and looked exactly like the photos. It fit our group perfectly and had everything we needed. Our host was wonderful. Really friendly and incredibly responsive. Whenever we needed anything addressed, Mauricio had someone over to handle it right away. We loved staying here and would definitely book it again next time we’re in Panama. Highly recommend!

What an amazing stay in Panama with 6 women I have known since I was 5 or six. The place was perfect for our group…clean, spacious, safe…just a great location. Glad we had an opportunity to stay in this gem of a location. Mauricio and his team will take great care of you, the house will quickly feel like a home, so that you can have an amazing time in beautiful Panama. Can’t wait till come back. If you are looking for a place to call home for your large group while in Panama… look no further. 10/10 highly recommend.

An excellent place to rest and spend wonderful days with family. Mauricio was extremely attentive and helpful. He responded to all our concerns and requests quickly and effectively. It has an excellent location in the condominium; it's right in the middle. The apartment is equipped with everything you need and more. My family and I were delighted. We extended our stay beyond the scheduled date, and we will definitely be back soon!

Mauricio was extremely responsive and respectful. The place is very spacious. It met our needs while there for a week. What could have been better: The air conditioner was leaking in two of the bedrooms, which necessitated workers coming in to tend to them every day of our stay. it even flooded the master bedroom one day. Mauricio was extremely responsive each time, but it was still a bit of an inconvenience. We couldn't use one of the bedrooms and the other, very carefully, as the components would fall in the middle of the night or drop water if the AC ran for long. That describes the place well - it looks well set up, but it's just on the surface. The place needs proper maintenance throughout rather than just patch ups.

4BR Luxury Penthouse

Steve

Excellent, 3 months ago

Very positive experience. The host was responsive, communicative and a pleasure to deal with. Thank you!

Villa San Francisco

Bryan

Excellent, 3 months ago

Great property for big group of people. Nice place if you just want to stay home and enjoy the different games that are available

This house has no running water for any function, including showering, washing dishes, or flushing the toilet. The house is not connected to the city's water main. Mauricio uses a cistern to collect water and feed it to the house. The water pump to the cistern was broken. Mauricio waited until we checked in at 6pm to make us aware of this situation. At 9pm, the situation still was not resolved. His resolution was to buy cases of water for everyone in the house. This included 11 people ranging from 2years old to 70 years old. Absolutely not an acceptable measure. At 10 pm, we had to leave and find new accommodations. Based on Mauricio repeatedly asking when we would arrive at the Airbnb, I believe he knew at least one day in advance that he had this issue. Rather than give us ample time to find different accommodations, he led us along well into the night. After contacting Airbnb for a resolution, Mauricio never responded to the customer service agent.

Host Response

This review does not justify the actual situation at all. The water pump had a malfunction that we tried to fix as soon as it was detected. Since it could not be fixed before check-in, a new pump was purchased, installed during check-in hours, and made operational by the end of the day. However, they preferred to cancel the reservation and leave the property without notifying us (our staff was always present at the villa), in addition to the fact that from the time of check-in we offered properties in the old town and hotel rooms, since we are the largest vacation rental company in the country. The other 40 reviews of the property show future guests that this is undoubtedly one of the best properties in Panama and that they will have an incredible stay.

Great location! Spacious apartment/townhouse. Mauricio is very responsive with any issue that arises. The biggest challenge is only having one key. It was 6 of us so if someone didn’t want to go out, they were locked in or if you left the key with them and stayed out late, you had to wake them up to let you in. We noticed the drains in the upstairs showers drained really slow, leaving you standing in a puddle of water while showering. I didn’t bring this to his attention until we checked out as an FYI, so he could remedy this for the next guest. I’m sure if I told him while we were there he would have sent someone so I can’t hold that against him. Overall we had a great stay in Panama!

Just a spectacular experience. From the moment we arrived, we fell in love with Playa Escondida: a magical place surrounded by nature and tranquility, with incredible ocean views. The listing completely exceeded our expectations. Everything was impeccable, very well maintained, comfortable, and equipped with everything needed to enjoy a perfect stay. The spaces are beautiful, the cleanliness is excellent, and the hosts' service was exceptional. They were always attentive and willing to help. Waking up to the sound of the sea, enjoying its facilities and experiencing the peace that this place offers made our visit unforgettable. We would definitely go back a thousand times. We recommend this Airbnb 100% for those seeking rest, comfort and a unique connection. Thank you for making our stay a wonderful experience!

Overall, we had a good stay and Mauricio was very helpful with recommendations and planning before our arrival. The property was as described and communication was excellent. Unfortunately, we experienced a significant water issue during our stay. The water pump had ongoing problems and was extremely loud while running, making it difficult to sleep and even have conversations inside the property. The issue ultimately required us to check out and move to a hotel for our second night, which added unexpected expense and inconvenience to our trip. While we appreciated the efforts made to address the situation, we did not feel the reimbursement fully reflected the disruption caused. Aside from the water issue, our experience was positive, but this was a notable challenge during our stay.

Casa Diez

Luc

Excellent, 4 months ago

Very good place, in an excellent location. The only thing to consider is that the room on the first floor does not have a bathroom, which makes it somewhat inconvenient to have to use the bathrooms that are inside the rooms on the second floor.

The house is in a great location and is really cool. They gave us the wrong code for the door and someone had to come give us a new one. The house was also missing towels, blankets, coffee cups and they had to bring us more. The light outside our room was flashing on and off all night long and someone had to come try and fix it and then deactivate it on a second visit. Water leaks into the stairs from the roof deck when it rains and also down the bedroom walls. Mauricio is extremely responsive, but we had a lot of issues. There is NOT good street parking, especially if you arrive on a weekend or at rush hour, so be aware.

Villa el Cangrejo

Derrick

Excellent, 4 months ago

Amazing home! We enjoyed our stay! Wish there were better food options closer, but Uber rides were cheap and quick! Great place

The location of this property is very good and was one of the main reasons we enjoyed our stay. That said, there were several aspects of the house that could be improved. The property is spread over five floors, with most bedrooms on different levels. The top bedroom requires climbing four flights of stairs, which may not suit everyone. There is no central air conditioning, so while the bedrooms can be cooled individually, the rest of the house becomes quite warm. There was also a noticeable damp smell throughout the property. The house lacks some practical touches. The bathrooms did not have shelves or suitable space for toiletries, which meant we often had to keep our personal items on the floor. The pool table was worn, and one of the balls was missing during our stay and was never replaced. The washing machine was also disappointing, particularly the drying function, which was largely ineffective. Overall, the property could benefit from more attention and upkeep.

I stayed here with my two teenagers and it was absolutely perfect. We walked everywhere, it was easy to get to anything we wanted or needed, perfect space for the three of us and I have never had a more responsive host than Mauricio. He answered my questions, arranged transportation even after we were staying at his apartment and was extremely helpful when we had an unexpected power outage on our first night due to storms. Every other host is going to have a hard time living up to Mauricio. Absolutely recommend staying here.

Host Response

Hello Julie! Hope you are doing great! Thank you so much for your kind words, we are happy to know that you enjoyed your stay and at the same time our property. We hope to have you back again for an even better stay! Kind regards!

Everything was wonderful inside. The Beach is not a true swimming beach with white sand. We were just not aware and learned that the beaches you see on the internet are all located on islands off shore. There was a local baseball game on Friday on our beach and hundreds of men came out to compete. That was quite a fun watch from our balcony.

Host Response

Hi, Meegan, I hope you're doing well! Thank you for your review; we're so glad to hear that you enjoyed your stay. As you mentioned, the beaches where swimming is allowed are a 40-minute drive from the house; however, the ocean views are still beautiful. We're glad to hear that you enjoyed watching the local activity from your balcony. Best regards!

The Mauricio team was amazing! The property was just as described..There was a power outage city wide while we were there and they did everything in their power to make it right for us. The property is located in a very walkable area, and they helped us with transportation several times. There are lots of stairs so if you’re not very mobile, beware. We had a family of eight, and some of us showered multiple times a day. There is a combo washer/dryer im the unit, but takes a long time to wash/dry. The only thing I would suggest is providing more bath towels. We had a great time and can’t wait until our next visit to Panama.

Host Response

Hello Kim, Hope you are doing well! Thank you for your comment, it is soo good to know that you enjoyed your stay. Best regards!

What a lovely, well thought out home with so many amenities! The tough decision was whether or not to spend more time inside this beautiful home or explore Panama😊 Our group was very comfortable with plenty of space to spread out! Mauricio and his team were lovely hosts and super hospitable throughout our stay. Initially I was concerned about the pool not being heated but it’s not deep (maybe 4-5 feet) so it was a perfect temperature at all times of the day/night. We would definitely stay again and there’s so much to explore in the neighborhood! We walked to the mall, coffee shops, bars, restaurants, bakeries etc. One of the best walkable neighborhoods!

Host Response

Hello Bianca! Hope you are doing great! Thank you so much for your kind words, we are happy to know that you enjoyed your stay and at the same time our property. We hope to have you back again for an even better stay! Kind regards!

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