Elizabeth

Reviews

47 total reviews

96% rated 5★

47 reviews

4.91

2018–2024

47 reviews

9BR Villa in San Miguel de Allende

Katy

Excellent, 2 years ago

We have rented several places for the family over the years. For me, the house is nicer than what you see on the platform, great location, close to everything, Elizabeth is very kind, Alvaro too

The place is beautiful, the rooms are very comfortable, the pool is very good, the communication and response of Álvaro and Elizabet excellent. The only thing is that it is not clear that when you book only 5 rooms, they publish the house with 9 and you think you are booking 9 but there are 5 and the others charge you. I suggest that they publish only 5 and in the description put 4 other and not the other way around.

Great place to stay! Great for large groups! My family and I had a phenomenal vacation, La Casa-Hacienda is even better than in the photos, it has excellent maintenance and cleanliness. Elizabeth is always kind and attentive, her very attentive, helpful and reliable staff, deserve a congratulations Álvaro, Anita and Beatriz, as they supported and resolved everything during our stay and cooked us delicious. The pool was at a good temperature, it was very sunny days and we didn't need the extra heating. We definitely got back.

Thank you very much Elizabeth for your hospitality. I'd really like to invite anyone who's thinking of booking this Airbnb to do so. The location is excellent, just a 5-minute walk from downtown, everything is close, supermarket, shops, etc. The kindness of the people in the hacienda is of another level, it is even better than staying in a hotel, each room has a bathroom, the rooms are very clean and spacious, the parking lot is very large, many cars fit. General cleaning is done every day in common areas and each room. The pool is perfect, the hacienda in general is beautiful and super well cared for. Returning to the topic of caregivers, they are super friendly people, I would like to thank Alvaro for all his attentions, everything you need they are aware of, they make breakfast, lunch and dinner plans for guests at very affordable prices and the food is delicious. In short, my friends and I will return and I recommend it 100%.

9BR Villa in San Miguel de Allende

Lucia

Excellent, 3 years ago

Everything was nice and very good. Thank you very much 5-star

Very poor service, insufficient one person to attend two houses at the same time, they do not explain that the boiler service is only for 5 hours and the rest is extra, the pool was not hot, the cleaning was not done one day, bad experience from the first day

Host Response

Thank you very much for your comments, of course we will work on it. Regarding the pool water, unfortunately for the New Year's days we had days with very low temperatures and although we raised it to 28 degrees, which is the maximum we reached in those seasons, the thermal sensation did not help us either. I am very sorry that you did not feel comfortable with the service offered by Alvaro, although he stayed those days to attend to you even in the early hours of the morning trying to cover all your requirements. We will continue working to give the best possible attention to our users, thank you very much

9BR Villa in San Miguel de Allende

Francisco

Excellent, 4 years ago

The communication with the owner was good. The people who take care of the house, Mr. Álvaro, are very attentive and always helped us with everything. I would have liked the cinema to be available for the children.

9BR Villa in San Miguel de Allende

Adriana

Excellent, 5 years ago

Thank you very much for your attention, the Hacienda in super good condition and everything is very clean and well cared for.

Excellent place, like a "small" hacienda just for us, but the place is quite spacious, comfortable bedrooms like in a good 5-star hotel, very well-equipped kitchen, a very good place to take some good photos. The pool is super comfortable. Personally, I recommend paying the extra for the boiler, so you can use it the next day in the morning and it's still warm. Communication with Elizabeth is super fast, and the on-site staff are very friendly and helpful. We would definitely come back.

9BR Villa in San Miguel de Allende

Mariana

Excellent, 5 years ago

An amazing place for a weekend with the family! The rooms are very clean and the pool space and green areas are very large, I would definitely come back!

9BR Villa in San Miguel de Allende

Hector

Excellent, 6 years ago

The hacienda is beautiful, it is very spacious and comfortable for families or large groups, the communication with Elizabeth is very good and the attention of Alvaro and his wife make your stay very comfortable. The location is privileged in the center of Tequisquiapan, everything is at hand for you to enjoy to the fullest.

Very punctual to welcome us and excellent treatment. The house is beautiful, very large, everything is spotlessly clean, the beds are very comfortable, the beds are very comfortable, the excellent lighting. Very good location, you can walk to the center. We had a small event with friends and received the necessary support from Elizabeth to do so, there were 2 people in the house who were attentive to what we needed at all times. I would definitely be back, we were delighted.

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