The Garrett Group

Reviews

Superhost

178 total reviews · 4 listings · 3 locations

79% rated 5★

178 reviews

4.77

2017–2026

Cleanliness 4.8

Accuracy 4.8

Communication 4.8

Location 4.9

Check-in 4.7

Value 4.8

178 reviews

2BR Condo in Coco

Justin

Excellent, 1 month ago

Great place to stay listing was accurate, everything was clean and safe. Easy to access and driver picked us up and dropped us right at the door. Very quiet place to stay in coco

This place is gorgeous. We were a group of 10 family members and loved every minute of it. The golf carts make it fun to go to the market, restaurants or beach club. To visit other beaches to go surfing , scuba or snorkeling you'll need other transportation. Lots of places pick you up. The Diamond Eco park was perfect for the whole family for a cultural, animal, zip lining experience and only 30 minutes away. Just being in the house with that beautiful view and pool was really enough for hours of relaxing. We were lucky because we had no rain!

The accommodation is spectacular. It is super safe. The condominium pool is very large and clean. The accommodation had everything you need. A quiet and very safe environment. We recommend it 100% without a doubt.

Our stay in Coco Bay, Costa Rica was incredible! The house is beautiful, and the views are simply breathtaking. Every evening, we were treated to spectacular sunsets that never got old. The patio and pool area were our favorite part of the property. Relaxing by the pool while taking in the stunning ocean views was the perfect way to unwind and enjoy the beauty of Costa Rica. Having access to the private beach club was a wonderful bonus. The shuttle service made getting there easy and convenient, and the beach itself was gorgeous and well worth visiting. The home was clean, well-maintained, and even more impressive in person than the photos. We highly recommend this Airbnb to anyone visiting the area and would gladly stay here again.

My brother and I enjoyed our stay at Tropical Dreams. You can't hear the ocean waves or see the ocean but the beauty of Costa Rica never disappoints. The gentleman on site was amazing - helpful, friendly, and generally interested in making sure the guests were accommodated. The entire condo was very clean, especially the kitchen. It had everything we needed. It was a very quiet place to stay, private, yet walkable to be beach and nearby stores. The terrace was beautiful and a great place to hang out for morning coffee, during rainstorms, or evening sunsets. A few things others may like to know: -Some people may think it's too far to walk but it really isn't bad and is actually normal for Costa Rica. -The water is HOT! Be careful because it was burn you if you're not careful. -The beds are not the most comfortable and could really use new pillows. -There were some stains on the bedspread but you could tell that the bedding was still clean. Overall, we would return! Great value!

The place was very nice and well equipped. The quiet hours according to the condominium rules are after 10 pm. However, we suffered constant harassment from a foreigner who lives in Villa 7, starting on Day 1. It should be noted that the speaker was very small and we didn't have it at maximum volume. It couldn't be heard inside the house and rooms. We tested it, but it still bothered him. He even threatened to call the president so they would kick us out with no rewards, and he told us that he lived there and we didn't. It was an unpleasant experience to feel attacked and harassed while on vacation, when you are looking to get away from stress, enjoy yourself, and rest.

Host Response

Hello! We will contact the person and get the review. We have never had a review regarding this before as guests were always happy. We will contact the tenant of #7. If this was truly a problem, you should have communicated with us immediately to allow us to handle it and you never mentioned anything to us during your stay. We also found broken items in your condo not reported. We hope next time you report things to Airbnb or the Host to assist you properly. The only note we have from you is you are coming to celebrate your birthday at the time of reservation.

This home is extremely beautiful and very clean. The view is AMAZING!! My entire group had a great time. Lisa was very friendly, helpful with recommendations, and always available to answer questions. I definitely recommend renting a golf cart during your stay. The community is very private, which made us feel very safe the entire time. The beach club is also great, so take advantage of it! I’ll definitely book this home again.

The view from this home is quite hard to explain and so incredibly beautiful. The pool is absolutely amazing and every room large and comfortable. The pool and the view are hard to beat in this home perched above Coco. The Pacific Community itself was beautiful and comfortable. Though a bit of a walk to the gate (on the main strip), transportation is easy enough from the home by car, cart, cab or shuttle. Highly recommended this home and it is one of the best Airbnbs I’ve stayed at.

The accommodation is a 3-4 minute walk from a beautiful beach - Playa Ocotal. It is perfect for a couple. The space was clean and safe. Several amenities are provided, including a washer, dryer, air conditioner, utensils, etc. Parking is secure. Supervisors are present 24/7. The water pressure was not stable, but we were warned about this by the manager, and it didn't bother us too much. The entrance to the accommodation is less attractive, but it may be suitable if you are looking for calm. One thing is certain: the price of the accommodation is competitive. We visited other properties in the area for our next trip, and we are very comfortable with the price paid. I recommend it.

Host Response

Thanks for staying with us! Hope to see you again.

Very responsive host, 1-2 minute walk to Ocotal Beach, private gated community, communal pool was great, was nice to have laundry in unit. Minor issues included stove not working, kitchen water pressure (was fixed after notifying host), only given two rolls of toilet paper for 8 days, and minimal hand soap, shampoo, etc. Host was very responsive though in dealing with issues. Also offered late checkout which was very helpful. Vista Ocotal is a very well kept private community and we felt very safe.

Host Response

Thanks for staying with us. As mentioned in the listing, we provide starter supplies for the vacation stay and not for the entire stay. The stove worked, not the oven. That is now repaired. We are sorry that happened but luckily we have a large tabletop oven that we had for you to use in the interim.

The rooftop deck was amazing - it was the highlight of the suite!! We spent most of our time and ate all of our meals there (when not out exploring the surrounding area). We didn't mind the extra steps - and appreciated having the BBQ, fridge & sink as well as lots of room to relax and enjoy the views and local wildlife. The suite was spacious, comfortable and well-appointed - but comparatively dark with limited views. The pool was very refreshing and a great place to meet the other guests. The Garrett Group was really good at communicating recommendations for the local area and keeping in touch with us before and during our stay. Thanks too for the opportunity to contribute shoes and socks to the local kids. 5 stars for sure!

The staff were so helpful when we arrived early offering a secure place for our luggage to free us up to explore the beach until our unit was ready. Staff went out of their way to guide us to our front door, assisting us with our luggage. The condo was a short safe walk straight to beach. The condo pool was quiet, clean with some shade to be found no matter time of day. Our unit had a small private patio where birds and wildlife could be viewed. We enjoyed our stay and exploring the tidal pools along Ocotal’s shores.

Great 2 floor apartment with rooftop patio. Nice bedrooms and 2 bathrooms. Fully equipped kitchen. The rooftop patio is really the star. Perfect place to hang out in the evenings. Location is close enough to town to be able to walk to restaurants and the beach, but far enough away that it’s super quiet at night. Definitely recommended. There were only 2 hick ups: The upstairs bathroom had very little water pressure. As this is the only bathroom with a shower, it was near impossible to use. We also lost internet for the last day and a half. We messaged the host about both but never received a solution or follow up. They were small issues for us, but I think also good to know for others.

Host Response

Hi! We are so sorry you had issues with the internet. It was our problem as well. Due to the recent fires and high unexpected winds, there were some fiber optic issues in the area. Very rare but sadly it does happen. Water was also an issue when the water company held water due to a shortage in all of Coco. But it has been resolved.

The Garrett Group was absolutely fantastic to deal with! We had a water pipe break in our first week and they had someone there immediately to fix it. The washer & dryer worked great & we did few loads of laundry & bedding during our 2 wks there. There were 4 of us & we managed to make the one shower enough (although water pressure in the area isn't great, but it was as expected). This unit is very well outfitted, gave us lots of space & we made way more use of the rooftop deck than we thought we would. The deck level has a BBQ, small fridge, sink, seating area & a patio table & chairs. We played cards, almost every night, on the rooftop. Location: It was an easy walk to the beach, restaurants & groceries & we felt very safe everywhere we went. The complex has a mix of Canadian & American owners & we thoroughly enjoyed our time!

You definitely get the million-dollar view, and the pool is lovely. However, the home is tired and in need of TLC and help with the deferred maintenance. Up-to-date kitchen appliances and plenty of towels and supplies were nice, but the polyester ill-fitting sheets, plastic dishes, old key-style double locks to get in, mis-matched and advertising-slogan amenities were a real turn-off, and not in line with the rental fee paid. The pool had a leak problem upon arrival but was fixed the next day (thank you!) There was bird and bug poop everywhere on the back patio and walls (ick!). The worst problem was all the adjacent-home construction - the house directly next door (20 feet away) had concrete walls being jack-hammered and sawed for three days - this very much impacted our enjoyment of the pool and back patio. There is also construction at two other houses across the street, which completely eliminated privacy and created additional noise. Overall, the house is just okay.

Host Response

Thank you, Jena, for your visit and for taking the time to share your feedback. It comes as a surprise to read your comments, as many of our guests have truly loved and enjoyed this home. As with most beach communities, there has been some construction nearby(100 meters) within the new housing community but and does not impact the privacy of your stay. With the trees and surrounding lush green area, you have total privacy. The property is part of a residential community, which provides the many amenities our guests value, though it is not a remote or secluded setting, as mentioned when you asked in the beginning that I made very clear. The home itself offers a spacious living area, a well-equipped kitchen, and a secure double-door entrance that many travelers appreciate for safety and peace of mind and easy to use. As for nature, occasional visits from birds are part of the Costa Rican experience; had this been a significant inconvenience, we would have gladly arranged additional cleaning if it had been brought to our attention. We also noted that you had an additional guest with you that was not communicated in advance. For future vacations, we recommend informing the property management or owners of all guests to ensure compliance with rental agreements and a smooth experience. We appreciate your feedback and wish you well in your future travels.

Million-Dollar View

Mike

Excellent, 1 year ago

We had a great stay. Thank you

Host Response

Thanks for staying with us!

You practically lose a day, you check in at 4 and leave at 10am. They don't have TVs in the rooms. If you're going with children, you can't. They do not have a cleaning service to the contrary. Apart from those three points, everything else.

Host Response

Hi Bryan, Thank you for your feedback. We’d like to take a moment to clarify a few details regarding your stay. The check-in and check-out times, as well as the number of TVs in the home, are clearly listed in the Airbnb listing prior to booking. The cleaning fee you paid covers the standard cleaning after check-out, as indicated during the reservation process. While we understand your request for additional TVs and daily cleaning, these services are not included in the base reservation and do incur additional charges, which we communicated to you during your stay. We strive to provide a great experience and believe that our listing accurately represents what guests can expect. It’s possible some of the details were overlooked before booking, and we encourage all guests to review the listing thoroughly to ensure it meets their needs. Have a blessed rest of the year.

The Garrett Group had fantastic communication and were very accommodating. We made use of "The Club" to store our luggage and do some remote work while we waited for our condo to be ready. They gave us a ride over in the golf cart as well... above and beyond! The Tropical Dreams #5 condo was the perfect spot to spend a week. Although it was very hot outside, we were able to walk to the beach for early morning walks and spend much of the day in the pool otherwise, meeting and socializing with others staying in the complex (many Canadians like us). The condo was perfect with both the outside patio (which received a lot of shade during the day) and the top floor terrace... well equipped for BBQing and lounging. A close walk to a variety of restaurants. All in all a great spot for us.

Nice place, the Garrett Group was very responsive. Finding the location was a bit confusing, but our driver was able to get ahold of the Garrett Group quickly and he found our condo. I do recommend having a picture of the outside of the condo to help find the location. We did have to buy more toilet paper, which was no big deal, but we recommend having more toilet paper. The monkeys in the trees were amazing! We thoroughly enjoyed watching them. The pool was clean and very nice. The kitchen had all the amenities that you needed except a wine opener. We bought one and left it there. The upstairs outdoor area is awesome! If we weren’t at the pool or in town, we were upstairs enjoying the patio. Overall 10 out of 10!

Host Response

Thanks for visiting with us!

I booked the location because I was going boating and the yatch was in playa ocotal. The area is quiet and the condo had everything I needed . Kitchen was very complete , bed very comfortable . Clean ,and I was welcomed with fruit and water !! The condo faces side of the property which is quiet but hard to find the actual door number if you come late at night. Need to walk in a small pathway to find the entrance in the back of the building . It is a great location for a quiet time and to explore the nearby towns . The price was appropriate. If I ever need to go again to that area I will book again .

This corner unit is private and quiet. Third floor covered patio was amazing. Fresh fruit and coffee for arrival was much appreciated. Was farther walk from the beach/town than we anticipated due the winding roads in the community. Would have liked suggestion to secure a golf cart rental. We had a wonderful vacation. Lovely people staying at Tropical Dreams complex.

Host Response

Hi! Thank you so much for staying with us! We loved having you. Regarding the golf cart, when you reserve with us, we immediately send you recommendations for tours, in-home spa services, rentals cart and golf carts. We love to provide many options for travel so they have a great experience depending on your vacation goals. We hope to see you again! Have a great rest of the year! ;-)

Well equipped and nicely decorated in compare to other units we saw. Management responsive to issues you may have. The apartment is advertised for 4 people but we are glad only two of us came. It’s a 1 bedroom unit with extra bed squeezed in the living room on 2nd floor. If you need bathroom you need run downstairs. I would recommend this apartment for 2 adults maybe with one kid. It is smaller than shown on photos. Other than that it’s a great place. Car is a must.

Host Response

Glad you had a good time. The condo is well loved for 4 people. A car is optional depending on your love or ability for walking and exercise. It is only 500 meters to the beach and 300 to restaurants and more. So a car is relative based on your goals for your trip. If you are traveling the country on your own, absolutely a car is necessary or some good tours that provide transportation. Both are great options. You can also rent a bike or golf cart! All depends on how you want to have an amazing vacation.

Our vacation was a remarkable experience, as we truly felt at home in your condo. The serene and pristine environment, combined with the enchanting swimming pool, created a perfect escape. Dinners on the rooftop, complete with a barbecue and breathtaking views, turned into unforgettable memories. Our heartfelt thanks to The Garrett Group for making this dream vacation possible.

Host Response

Thank you for staying with us!

We had a wonderful time here and were really impressed with how helpful Lisa was - prior to check in / arrival, at check in and throughout! The entire stay was comfortable and the house and view is spectacular! Very clean, the house is stocked with everything we need - we would recommend this house to anyone visiting the area! The house definitely requires a car, but that isn't a problem - we also used the shared pools and hot tub at the bottom of the hill in the resort and then we also visited the beach club - was really fun! We were so incredibly happy with the house and stay!

2BR Condo in Coco

Mark

Excellent, 2 years ago

Very nice place have to walk to the downtown. Everything was a good shape.

Newly Remodeled Studio

Manrique

Excellent, 2 years ago

Great place to stay

Condominio Excellent value for money, many useful things for cooking, towels, pillows, things for the beach and fun... Communication is very slow, the person who answers does not know the area well and directs you to take their tours in boats, do not expect a Super Host. Despite this communication detail, we had a great time and loved the place. I recommend it 100% back I would of course! I recommend Playa Penca, a bit difficult access but worth it, it's a turquoise pool….

The studio, just like the photos, but apparently they were confused with the outdoor photos, which are of some other property. The complex is quiet, very well maintained and with a beautiful pool, but it is not the one shown in the listing. The location is excellent, a few meters from the beach of Ocotal.

Host Response

Glad you had a great trip. Sorry you did not take the time to read the details on the photos or ask us as we did explain that the other pictures are the complimentary clubs you have access to during your stay. All our other guests love to visit there and enjoy. Sorry you did not communicated to us or ask us for clarification. We would gladly have assisted you. Have a great rest of the year!

2BR Condo in Playas del Coco

Wendy

Excellent, 2 years ago

We have a family vacation of the best, the proximity to two of the most beautiful beaches in the Coco area that we have known! Our stay was comfortable and nice overall! ❤️ Thank you so much!

Million-Dollar View

Christopher

Excellent, 2 years ago

It was our second time staying at this house and it was great. The host is very responsive. We will definitely be back again!

2BR Condo in Coco

Gabriela

Good, 2 years ago

The condominium is quite nice and quiet. It's in a great location. We loved that it had a pool. The kitchen is very well equipped, what we were discouraged was that we found some dirty utensils. Great communication with hosts. They just need to take more care of what is the cleaning in windows, curtains and the floor

2BR Condo in Playas del Coco

Luis

Excellent, 2 years ago

Very nice place, very clean and in good condition.

Our family of 3 generations had a wonderful stay at the house. The view is breathtaking, the infinity pool was really special. And even on the rainy days we were comfortable in the spacious house and felt connected with the outdoors. The host met us at the entrance and escorted us into the gated community and into the house. The house was clean and beautifully equipped with kitchenware. We took advantage of the ninja blender to mix the tropical cocktails. :) We had a car so the steep hills were not an issue. But highly recommend to get a car or golf cart if you are staying there. All in all, it was a great stay and we would return again in a heartbeat.

Amazing, very private, comfortable, the pool was practically for us except for a family or two. I loved the way to access the Studio, I felt like an Escape Room (although in this case it was to get in). In the place there is a booklet where you are given recommendations for beaches, restaurants and even medical services. Yes, it seems to me that check-in is late and check-out is early, but the listing indicates it, and we accept it. There was also confusion regarding pool usage hours, but nothing serious. Overall it's great, we would definitely go again.

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