Cindhy
Reviews
70 total reviews
86% rated 5★
70 reviews
4.84
2020–2026
Cleanliness 4.9
Accuracy 4.9
Communication 5.0
Location 5.0
Check-in 5.0
Value 4.8
70 reviews

Ruben
Excellent, 2 weeks ago
A very comfortable place with plenty of security and spacious main rooms. An excellent place to rest.

Celina
Excellent, 1 month ago
It was a good experience overall. We were very well taken care of by Cindy.

Veronica
Excellent, 2 months ago
Everything was great. We loved the place very much. Thank you!

Leonel
Excellent, 4 months ago
Excellent place to spend a very peaceful vacation. The place is as shown in the photos and comes with all the amenities, and Cindhy is an excellent host, always attentive to anything and responds very quickly! 100% recommended.

Alvaro
Excellent, 8 months ago
Excellent location and amenities, true to the style of any Mexican peninsula.

Yolanda Raquel
Good, 1 year ago
Super nice apartment!! Very comfortable, clean rooms and everything is very nice, very peaceful The view from the apartment is very nice The pools and the exit to the beach are very nice Everything about the apartment and the condominium is very nice and beautiful. And Cyndhy always responds quickly and very effectively. We just didn't like the mandatory deposit of a thousand pesos to pay for the electricity, since we only spent 200 pesos and obviously your money is not returned. I think that for the almost 34 thousand pesos you pay for the stay for three days, it should be included. The apartment is for 9-10 people and I think it's obvious that most of us would go in two cars, it would seem right to me that two cars could enter the parking lot and not just one. From then on, everything was very good.
Host Response
Regards Yolanda! We appreciate your message, your good comments and, in general, everything that serves as feedback for us to improve. We want to clarify the following point: The $1,000 MXN is not mandatory, we want to point out the following: “We don't force anyone to pay them.” As the listing indicates and as any guest and resident can read in the condominium Administration office, electricity is prepaid and is not included in the reservation, this is because

Abelardo
Excellent, 1 year ago
The apartment is amazing - very spacious, comfortable and with everything you need for a perfect stay. The amenities and the tower in general are in excellent condition, everything was very well cared for. The attention was also top notch: the coffee machine was decomposed and in less than two hours, I was already Cindy knocking on the door with a new one. A phenomenal service. The location of the Peninsula is ideal if you are looking for tranquility. It is far from the Golden Zone, so there are fewer people and you can enjoy much more of the rest, just what we were looking for for the dates we went on. As a point to consider, the condominium is quite strict on absolutely all activities within the complex, so it is important to note it. You also have to know that the consumption of light is charged separately and is somewhat high per day, even being careful with the climates and lights. Despite that, the host was excellent, the apartment spectacular and the holidays were very much enjoyed.

Alexander
Excellent, 1 year ago
Excellent apartment. Rafael's service and support were impeccable. Everything was great.

Jaime
Excellent, 2 years ago
Excellent service and facilities.

Alex
OK, 2 years ago
I'm torn as I write this review. On the one hand, the place was amazing, and the location was perfect. Private beach access for my kids was perfect, and the building's amenities included two huge swimming pools. The first few days of our 6 night stay were fine. Then there was a MAJOR ISSUE... the running water in the building was shut off for an entire day. No water available as they tried to fix the problem. The building was supposed to bring water to tenants, but only upon request. My mother came downstairs to report the issue just before 8am, requested water, but none arrived. When I went downstairs to inquire a few hours later, they had no record of our apartment, which was infuriating. It wasn't until the late afternoon about 4pm when they showed up with buckets of water and we could finally flush our toilets. No running water and poor communication from the building, was really bad. This was very expensive, so to not have running water for a day plus was simply unacceptable.

Hector Alfredo
Excellent, 2 years ago
The apartment of Cindhy and Rafael we loved it … it was very spacious and functional in addition to the facilities being in excellent condition and the beach was wonderful. Cindhy was always aware of everything and was very kind and helpful at all times. I highly recommend the apartment.

María Luisa
Excellent, 2 years ago
Very nice

Adalberto
Excellent, 2 years ago
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Fernando
Excellent, 2 years ago
A great place, super comfortable, beautiful, with pools and great facilities

Fernanda
Good, 2 years ago
The apartment is beautiful, the beds are super comfortable, and the bedding is lovely. The building is nice and quiet The only issue we had was leaks in one bedroom and in the laundry room. Cindhy resolved it immediately. I RECOMMEND THIS ACCOMMODATION.

Rogelio
Excellent, 2 years ago
Excellent place!

Manuel
Excellent, 2 years ago
Good place for a family. The only unusual thing is the way they charge you for electricity. You have to keep adding credit because if you run out, you lose power, and apparently it's the only tower in Mazatlán that works like that. In any case, it would be better if the cost of electricity were included in the booking price and if the host made the payments, because it's not very pleasant to have to go to the office to add credit during my vacation. The condo was clean, but we had problems with some little ants in the kitchen that we don't know where they came from. We had problems with the air conditioning in the master bedroom, and one day we were left without water because the maintenance people turned off the shut-off valve. The internet also stopped working one day, but Cindhy quickly helped us solve all these problems. Overall, I recommend the place. Cindhy is very attentive and responds quickly to messages in case of any problems.

Jayne
Good, 2 years ago
We really liked staying at the Peninsula and 4E. We had never stayed someplace with direct elevator access so it was a new and different experience. When it was super busy (the eclipse) sometimes you had to wait, but mostly it was quick and fun! The condo is nicely decorated but has some wear and tear, which is to be expected from a rental property. The beds were comfortable and the balcony and view were fabulous. The building is also well maintained and there was plenty of room at the pools and beach. Cindhy and Rafael were great hosts and always helpful and wanting to make sure we had what we needed. Great to work with!

Ricardo
Excellent, 2 years ago
excellent attention, thank you definitely would come back.

Cesar
Excellent, 2 years ago
Thanks for everything, best regards

Paulina
Excellent, 2 years ago
Everything was excellent; the apartment was super clean and had lots of amenities! Cindhy is very helpful and friendly.

Monserrat
Excellent, 2 years ago
Everything was great, and the service was superb. We'll be back here again.

Jorge
Excellent, 2 years ago
Great experience, everything was amazing, I would definitely come back.

Ernesto
Excellent, 2 years ago
Nice place to stay with the family

Jair
Excellent, 2 years ago
Great place to stay and friendly hosts

Kharla
Excellent, 2 years ago
We loved the apartment, it is very complete, comfortable and spacious, it also has very nice ocean views. The building has very nice pools and is in front of the beach. When we return we would like to return to this same apartment.

Laura
Excellent, 2 years ago
We loved the place to go as a family, the apartment is very comfortable, clean, tasteful decor, good kitchen, beautiful view from the two balconies. We really enjoyed our stay, we would definitely rent the same place again. Cindhy was very friendly, she was always attentive to our stay.

Fernando
Excellent, 2 years ago
Excellent hosts, very attentive, the apartment is excellent with all the amenities, 100% recommended

Gregorio
Excellent, 2 years ago
excellent accommodation

Rox
Excellent, 2 years ago
Super cute 🤩

Antonio
Good, 2 years ago
Definitely recommend this place.

Mariana
Excellent, 2 years ago
The apartment is super large and comfortable, an excellent place to vacation with the family.

Abdulaziz
Excellent, 3 years ago
An excellent choice. Everything was great!

Diana Laura
Excellent, 3 years ago
Beautiful apartment! Very modern and equipped. Cindhy is an excellent host, very attentive and with direct contact. The tower pools are very simple but the tower is very nice and modern.

Salvador
Good, 3 years ago
We had the bad luck that the fractionation ran out of water the first two days (maintenance failure outside the host) outside that detail the apartment is excellent, it has all the amenities and is in a very good location, very quiet. La Luz is paid separately, it is something that I would have preferred to be included in the cost of the depto, even though in the listing if they let you know it is more practical to already charge you in the total price.

Angel De Miguel
Excellent, 3 years ago
Excellent condo! Pleasant stay

Adan Humberto
Excellent, 3 years ago
Great place, very friendly and helpful hosts. The light thing if it's a little bit of a battle maybe they should add that cost to the stay, and they didn't let me use the billiard

Leila
Excellent, 3 years ago
Beautiful property. We loved staying here.

Maria
Excellent, 3 years ago
The place matches perfect with the description and the communication with the very good host would definitely rebook it is perfect for going with children

Dr. Elmo
Excellent, 3 years ago
Excellent anfrition, Cindy simepre very attentive and friendly, the padrisimo place for much better than what is seen in the photos, very spacious, clean, comfortable, accessible and with very good decor!

Alfonso
Excellent, 3 years ago
Excellent property and service

Iliana M
Excellent, 3 years ago
I love it! I hope to be back soon.

Juan
Good, 3 years ago
Everything is great; the place is very nice. The only issue they have with the electricity, I think, could be improved. Based on the estimated energy usage, a lot of excess energy is left unused and not refunded. I think that system could be improved, perhaps by paying for what was actually consumed at the end.

Karla
Excellent, 3 years ago
Cindhy gave us very good service. Check-in and check-out were very easy with clear instructions. The condo was clean, comfortable and with a spectacular view. The place is very well maintained and the service is friendly. Our stay was excellent for a quiet family vacation, highly recommended.

Judy
Excellent, 3 years ago
We had a wonderful stay! The hosts were helpful and responded to questions and requests immediately. They gave us plenty of details and suggestions once we arrived as far as where to go and what to do and how to get there. The location of the property was away from the hustle and bustle of the city but it was very convenient (and economical) to get transportation wherever we needed to go. People were friendly and I felt very safe during our stay. The local restaurants and coffee shops were wonderful! We will be back!

Pedro
Repeat guest
Excellent, 3 years ago
It's always a pleasure to come back to this beautiful place.

Daniel Alejandro
Good, 3 years ago
Everything was excellent, the apartment was beautiful, and the host was very friendly and responsive. My only observation is that the internet didn't work well; sometimes it would connect, then it would suddenly stop working, and some outlets didn't work, like the ones in my bathroom and the kitchen. As a result, we couldn't use the microwave, and to use the coffee maker, we had to move the power cord to an outlet in the living room. Other than that, everything was very nice, the view was excellent, and the place was very clean. The beach is right in front of the property. Highly recommended.
Host Response
Greetings Alejandro and thank you very much for your comments. Regarding the connectors in the living room and bathrooms, it's not that they didn't work, but that in the center they have 2 buttons (one below the other) and you have to press the top one to get electricity. The condominium requires us to have this type of connectors in the kitchen and bathrooms of each of the condominiums to avoid a short circuit. We recommend that when you have this type of inconvenience during your stay, please let us know so that we can immediately tell you what to do. Kind regards.

Rubén
Excellent, 3 years ago
Very friendly, excellent location and cleanliness

Sylvia
Excellent, 3 years ago
Such a beautiful condo!! Views are spectacular! We are definitely coming back! Cindhy was always availably to answer our questions and concerns.

Gaston
Excellent, 3 years ago
Great location, the views don’t do justice, beautiful sunsets, and the hosts are nice folks.

Rolando
Excellent, 3 years ago
Excellent host. Cindhy was very helpful and friendly at all times. Very good experience.

Ernesto
Excellent, 4 years ago
Thank you

Rodrigo
Excellent, 4 years ago
Everything is very good!

Pedro
Repeat guest
Excellent, 4 years ago
Always attentive hosts, beautiful place, very good communication

Yiesenia
Excellent, 4 years ago
Great stay!!

Edith
Excellent, 4 years ago
Everything is excellent. Beautiful place, with an amazing view

Cristina
Excellent, 4 years ago
Excellent host, the super good apartment located, very comfortable, clean and everything working wonderfully. Excellent choice.

Alejandra
Excellent, 4 years ago
Everything was excellent! The only thing is, when I booked, I didn't realize that electricity was charged separately until they told me about it just before I arrived.

Ismael
Excellent, 4 years ago
Great place 😊😊

Zaira
Good, 4 years ago
Thanks to Cindhy, our stay was even more enjoyable. She was attentive to our calls and responded to us right away. Check-in and check-out were on time and quick.

Leonor
Good, 5 years ago
Very nice apartment, highly recommended

Alicia
Excellent, 5 years ago
The best Place to be! The deparment looks exactly as It is show in the photos, very cozy! and with the best view! very good memories we are taking from this stay! Cindy and Rafa are excellent hostess! 100% recommended.

CarolinA
Excellent, 5 years ago
Very nice apartment, very spacious, comfortable. The only thing I think is missing is better kitchen equipment, but otherwise, everything else is really well-stocked. Cindhy was very attentive and ready to help with any needs or questions we had.

Emilio
Excellent, 5 years ago
Excellent option for a vacation; you just have to be careful on the balcony. Don't lean on the railing because it's not welded; it's very dangerous that you haven't noticed. It's very fragile, and an accident could happen.

Marco
Excellent, 5 years ago
First-class service and always attentive to everything. It was like being at home. Thank you very much, Cindhy and Rafael. Satisfied and happy with their attention.

Vanessa
Excellent, 5 years ago
Highly recommended

Luis
Excellent, 5 years ago
Excellent apartment, with an incredible view and beach.

Angela
Excellent, 5 years ago
Everything went good the apartment is really nice and the hosts are both very helpful.

Ana
Excellent, 5 years ago
I highly recommend staying here. Very good service, everything clean, very good care.

Erick
Excellent, 5 years ago
The view is amazing, the place is super safe and controlled, the new furniture and the very fatherly decor, it definitely exceeded my expectations, highly recommended and I will be back soon!! Thanks again for everything.