Heidi

AC

Ana Caro

1 month ago

5.0

We went to the Hyrox Acapulco and the location was excellent. Everything was very clean and the amenities were excellent. The place has several pools and its own beach club, so everything was very convenient in one place. I definitely recommend it :)

A

Agus

1 month ago

4.0

Heidi's service was very good. The apartment is amazing with sunset views from the terrace. The apartment was very clean and cozy. They were very flexible with the schedules. Carmen was very friendly and returned the full deposit to us. The apartment is luxurious, but the condominium rules and rules for the common areas are very strict. The pool police are not flexible; they even make up rules that are not in the written regulations. A police officer threatened to fine us for putting on sunscreen in the pool in front of the restaurant. She even told us that we couldn't be shirtless in some areas of the pool. They filed a complaint against us for taking our dogs up to the 9th floor by elevator. According to the rules, you have to take the dogs up and down 9 floors using the stairs, and this is difficult to follow. They threatened to fine us 9,000 pesos for that. In the end, we weren't fined, but it's very annoying that the police are harassing you.