Chad

Reviews

Superhost

76 total reviews

89% rated 5★

76 reviews

4.87

2021–2025

Cleanliness 4.9

Accuracy 4.8

Communication 5.0

Location 4.3

Check-in 5.0

Value 4.7

76 reviews

Villa Escort

Dave

Excellent, 10 months ago

The place was amazing, beach was all to ourselves. Very peaceful! The most amazing part of the whole trip was the concierge, Ms. Terri! She went above and beyond for us and made everything so easy for us. We did not worry about anything. Ms. Terri for the WIN!

Host Response

We’re so happy you had such a wonderful stay! We hope to host you again soon!

We always come back to this property, and it never disappoints. The staff is amazing, and the setting is perfectly secluded and quiet - exactly what we love. Terri, the concierge, was incredibly responsive and helped us with anything we needed throughout our stay. The location is fantastic and close to great restaurants, yet still peaceful. We especially loved the private beach, and the beds were super comfy. Another wonderful stay, and we’ll definitely be returning again!

Host Response

Thank you! you are always welcome back!

Some goods and some bads with alom estates. What I found as a con, may be exactly what other people are looking for. So this is just my take. Pros: Chad, Terri and his staff are lovely. Very easy to work with, responsive polite and well mannered. House was clean, and well kept. Con’s: for me, it was the location. Solid 60-90 minutes by golf cart (depending what part of town you are traveling to) to get from the villa to down town San Pedro. These conditions are heavily subject to weather conditions, and aren’t the hosts fault or in his control. But the road to and from alom estates is miles of potholes and unpaved road leaving many golf carts with broken suspension. For me, it made getting dinner in town extremely difficult and out of the way. For other people who may be looking for a remote getaway and space, this may be perfect for you. For us, was way further away than we knew we were signing up for.

Host Response

Thank you for your kind words highlighting our team, service, and villa. Our oceanfront location is intentionally set just outside of downtown San Pedro to offer privacy and tranquility. Travel time into town typically averages 40–45 minutes by golf cart under normal conditions, though this can vary during the height of the rainy season when weather may temporarily affect road conditions. To ensure comfort, our concierge team offered alternative transportation options, including taxis and boat transfers. We appreciate you staying with us and wish you all the best on your future travels.

We had such a wonderful stay! The villa was in a fantastic location - away from the hustle and bustle, private, luxurious, close to all the scuba diving hot spots and to hidden local restaurants about a quarter mile to two miles down the road. A gorgeous pool is coming soon! We can’t wait to come back and experience it once it’s finished! We also loved how easy it was to get around with our golf cart - went to secret beach for a relaxed afternoon. Everything about the property was wonderful, the team made our trip comfortable and convenient, and we will definitely be back!

Host Response

Thank you so much, Catherine, for your thoughtful and kind words! 🌴✨ We’re so glad you enjoyed the villa’s location, privacy, and all the little conveniences that made your stay comfortable. It makes us happy to hear you were able to explore Secret Beach and the local dining spots with ease. We’re especially excited that you’re looking forward to the new pool—we can’t wait to welcome you back so you can experience it firsthand! Our team truly enjoyed hosting you and we’ll be here whenever you’re ready for your next Belize getaway. Warm regards, Sari & the ALOM Estates Team

I had a wonderful stay! The place was spotless, cozy, and exactly as described in the listing. The host went above and beyond with thoughtful touches that made us feel at home. Communication was quick and helpful throughout our stay.

Host Response

Thank you, Franchesca! We’re so glad you enjoyed your stay and felt right at home. It was a pleasure hosting you, and we’d be happy to welcome you back anytime. 🌴 Warm regards, Sari & the ALOM Estates Team

The place was beautiful and pleasant to reach with the golf cart. Our concierge was a huge help and gave us plenty of tips for activities and dinner. Everything was clean and the service was great.

Host Response

Thanks so much for your review! Happy to hear you had a great stay and enjoyed the service. Hope to welcome you back soon!

The accommodation was beautiful, and very clean. Terri was great! The cottage is a bit far from San Pedro, but that also created a private atmosphere. The only really unfortunate thing is that there was a lot of seaweed, which sometimes stank, and which prevented you from swimming from the beach.

Host Response

We’re so happy you enjoyed the villa and Terri’s hospitality! We know it can be disappointing when nature doesn’t cooperate, and we appreciate your feedback. We’d love to host you again in the future!

This place was incredible—peaceful, private, and surrounded by nothing but beautiful ocean views and nature. From the moment we arrived, Terri and the team made everything seemless and easy. Our concierge helped plan out fun activities, our travel arrangements to the island, villa prestock, and was always available if we needed anything. The property itself is spotless and so well taken care of—you can tell they really care. We loved starting our mornings with coffee by the water and ending the day under the stars on the pier. The villa had everything we needed and more, and it felt like our own little beachfront paradise. We went kayaking, relaxed in hammocks, swam in the ocean, visited partner resorts, secret beach and just fully unplugged. It was the perfect mix of refined comfort and relaxed adventure. We truly didn’t want to leave and already hope we get to come back. Thank you to the whole team for such a special stay! True 5 star! In particular

Chad’s Villa is beautiful the property is absolutely stunning and right on the beach is a major plus this is now the whole families favorite trip we’ve taken! We loved spending time on the beach right out our door! It was truly a picture perfect paradise! Their whole team is so kind, Derek brought us daily coconut water from the beach. Terri helped us plan just about everything we could think of from stocked groceries to fun things to do for the whole family. She helped us book our travel and transportation which is such a huge help with kids. This allowed me to relax with the family without worrying about all the trip organization! I also have to say being outside of town was so much nicer than I expected! It allowed us to have time away from the noise and just enjoy being together! I highly recommend staying here! Thank you Chad!

Host Response

Thank you for such a generous review Lily having you stay with us was a pleasure!

Everything was absolutely lovely - memories were made that will last a lifetime and we can’t wait to come back! The estate and villa are impeccably maintained! We had the most restful nights sleep we’ve ever had on holiday! The on-site team is world class! Terri, your personal concierge is a wealth of knowledge and goes above and beyond to help make your stay the best possible! Derrick is wonderfully helpful and works hard daily to maintain the beach and property. Karla, handles your daily housekeeping and is a sweetheart, a bright ray of smiley sunshine! Thank you Sari and team for making this one for the record books! The property is truly stunning a once in a life time place to experience and stay in we loved how it was out of town and private just for our family! We enjoyed exploring off the pier we saw so many rays sea turtles and Henry ( the eel that lives by the pier) it was so cool! We highly recommend staying here! Being on the north side of the island was so peaceful!

Host Response

Thank you Tanya for all the wonderful words, you were lovely to have stay with us and we hope you and your family come back!

I recently had the pleasure of staying at Chad’s Place on San Pedro Island, Belize, and it was an unforgettable experience for my sisters and I. The island's stunning natural beauty, with its crystal-clear turquoise waters and white sandy beaches, made for a perfect tropical getaway. The local vibe was warm and welcoming, with friendly residents on the street always ready to share a smile or a helpful tip. Carla, Jason and Jerome was a pleasure. Our rooms and the grounds at the Villa were always clean, we always had clean linen, towels and freshly picked jelly coconut water daily. Whether you’re looking for adventure or relaxation, San Pedro offers the best of both worlds. Make sure to stay at Chad’s Place for a perfect blend of relaxation, adventure, and cultural immersion.

Host Response

Thank you for the Raving review Tarkel you and your sisters were such a pleasure to host for your girls trip!

4BR Villa

Catherine

Excellent, 2 years ago

From the moment I arrived, I was greeted with warm Belizean hospitality. The property itself is a true gem—nestled right on the beach with breathtaking views of the turquoise Sea. The interior of the villa is just as impressive. It’s beautifully decorated with a blend of modern amenities and local charm. The bedrooms were spacious, and the beds were incredibly comfortable, ensuring a restful night’s sleep. Our host was exceptional—attentive without being intrusive. They provided excellent recommendations for local activities and dining, and even helped us arrange a couple of memorable excursions, including snorkeling and a visit to a nearby island. The location is ideal for both relaxation and adventure. Whether you want to lounge on the beach, explore nearby attractions, or just enjoy a simple sunset. Certainly a unique and unforgettable stay!

Host Response

Thank you Catherine, you and your family we such fun to host! We loved getting to know you and help you plan the perfect getaway!

LOVED the villa. I only ever met Terri, Lando (the grounds keeper), and Carla the cleaning lady. Chad sent helpful messages on the Airbnb app! Everyone was fantastic. Terri was always available and answered any questions we had during our stay! Many food recommendations and exploring adventures. She met us at tropic air airport at the golf cart shop and we stopped in the local store for food first. Then we started the drive up to the villa following Terri. It was a solid 45-55 minute ride up but it was awesome to see the town of San Pedro and experience the vibrant life of locals and tourists. The ride is long and bumpy but beautiful scenery and was worth it for us. The villa was so clean and beautiful! Amazing views! Fresh fruit in the fridge when we arrived as well as cold drinking water and Belikin beers for drinking :) all basic necessities were also a great touch. Villa is comfortable for 1-4 people but 6 would be very tight. We would definitely return!

Host Response

Hi Amber! We are so happy that you enjoyed staying on our property! We would be delighted to welcome you back at any time! It was wonderful to host you!

4BR Villa

Linda

Repeat guest

Excellent, 2 years ago

Our holiday was magical! The beach was pristine, cleaned daily which is more than I’ve seen at other locations! Waters were perfect while we were there - calm and crystal blue! Great value - daily housekeeping, full staff, and concierge! Huge bonus! Terri helped booked our travel to the island, escorted us to the villa for arrival/departure, and coordinated all our extra services! Her recommendations and support made the stay Stellar! We were able to just show up and enjoy!Priceless!!!! Everyone was friendly and helpful. Our in villa experience was tops - beautiful, comfortable beds, thoughtful appointments, and elevated! Thank You Terri & staff for all your attention to detail & helping to make this holiday one for the record books! I rate this beautiful little gem a True 5 star, I would rate them 6 on overall experience if I could! We can’t wait to go back!

Host Response

Thank you so much Linda! It was such a pleasure hosting you and we can't wait to host you again next year! We are so thrilled that you have already booked to come back again.

Staying at Chad's place was truly amazing! If you're seeking a peaceful and relaxing getaway away from the hustle and bustle of town, this is the perfect destination. Waking up each morning to your very own private beach is an absolute delight. The convenience of a 24/7 concierge added to the experience; she picked us up from the airport and transported us to the villa in a golf cart, providing a mini tour of the island along the way. For a smoother travel experience, I highly recommend opting for the villa prestock option. We did, and it was wonderful to have essential food items waiting for us upon arrival. The villa itself is splendid, and the staff is exceptional. The groundskeeper ensured the beach was pristine every morning, and our housekeeper maintained the villa's tidiness daily. This has been our best Airbnb experience yet!

Host Response

Hi Matt! Thank you for your wonderful review! We are so glad that you enjoyed your stay at our Villa. We hope to host you again sometime soon!

The Villa experience was delightful, everything was impecable, but it is far away from the rest of the island experiences, which can be inconvenient if you want to enjoy any of the early morning getaways - a lot of which need you in town at 5am, which is a 45 minute golf ride away...no one's fault, but a long way away from the action if that is why you are going to the island.

Host Response

Dear Alysia, Thank you for your valuable feedback. We're delighted that you enjoyed our luxurious villa and the serene beachfront experience it offers. Yes, our location does set us apart, offering a unique tranquility away from the hustle and bustle. As a paradise for those seeking calm and adventure, we offer many activities like snorkeling, fishing, and dining right at your doorstep, not to mention the rustic restaurants and ancient Mayan ruins in the vicinity. Our dedicated 24/7 concierge is always at hand to ensure your excursions are smooth and hassle-free. Thank you for choosing us, and we hope to host you again for another unforgettable getaway.

What can I say? Wonderful communication. Place as described, water, coffee was provided which was a nice touch. Daily housekeeping-make sure to have money to tip at the end! I really liked the extra clean beautiful white towels! AC was working great! It is almost 8 km from San Pedro. You will need a golf cart, I recommend talking to the concierge, Terri, and she will set you all up. Beach is not really for swimming, the house is on the side where the island gets all the sargassum. I don’t recommend this place for families with small kids. Thank you again for a great experience!

Host Response

Dear Alicja, Thank you for sharing your experience with us! We're thrilled to hear that you appreciated our communication, the thoughtful touches like providing water and coffee, and the daily housekeeping. It's wonderful to know that the villa lived up to your expectations and that you enjoyed the beautiful surroundings. Indeed, our location offers a unique tranquility away from the hustle and bustle, and our concierge service is always ready to assist with transportation needs. We appreciate your note about the beach and want to emphasize that we do have a team in place that clears the seaweed as much as possible to maintain its beauty. We're glad that your stay was a great experience, and we look forward to welcoming you back for another memorable visit in the future.

Besides the place being a little far away from everything (this was in the description so we knew what to expect) it was absolutely beautiful. Amazing Airbnb and our concierge was the cherry on top! So helpful the entire time!

Host Response

Dear Ayessa, Thank you for sharing your delightful experience! We're thrilled to hear that you found our villa "absolutely beautiful" and appreciated the tranquility of our unique location. It's heartening to know our concierge was able to add that extra touch to your stay with their helpfulness. Looking forward to hosting you again on your next visit, where you can enjoy more of the serene beauty Ambergris Caye has to offer right at our doorstep.

We absolutely loved our time at Chad's place! Terri made things so stupid simple as well. All the staff were friendly and extremely helpful. It was our anniversary and they made the house up special just for us! I would stay here again in a heartbeat!

Host Response

Dear Andrew, Thank you for your glowing review! We're overjoyed to hear that you had such a wonderful anniversary stay with us. It was our pleasure to make your special day even more memorable. Terri and the rest of our team strive to provide our guests with a seamless and enjoyable experience, and your kind words are a testament to their hard work. We look forward to welcoming you back to our slice of paradise on Ambergris Caye for more memorable moments.

This was such an amazing place to stay! Worth every Penny! Terri was a goddess in helping us with everything we needed. Responsive to us at anytime! Wealth of knowledge with things to do. I am blown away with how much effort her and her team put into the place! Wonderful cleaning crew, wonderful onsite landscaping. It was a bit of a drive away from the city but we like being private. Didn’t mind the long golf cart trips. The road was repaired right before we got there so the roads weren’t as bumpy. Highly recommend this to families and couples!! The restaurant next door was convent to order from. The pool Was nice to swim in. Do bring lots of sunscreen and bug spray! They are a must several times a day. The beds are extra comfortable! TVs in every room! Full kitchen was so clean and easy to cook in. Again Terri is the best!!! You will not be disappointed

My stay in Belize was great and Terry and the staff had a lot to do with that. PROS: The villa is beautiful, as pictured, was clean and came with some basic necessities. The staff was awesome and communicated really well with all needs such a food delivery, any issues and even getting a fresh coconut to drink. CONS: The villa is located 9 miles north of Belize City and it is a extremely bumpy ride. We traveled for our babymoon so being 7 months pregnant on those roads were a concern. This also made getting to nearby eateries and beach more of an inconvenience. Additionally, Belize is dealing with a red seaweed tide right now so there is minimal use of the beach outside the villa- this is no fault of anyone and the staff did do their best to clean up what they could. Overall, we enjoyed our stay. If you’re okay with a bumpy ride, I would highly recommend otherwise!

I really enjoyed the Villa. It was 5 of us and we where very comfortable. It is quite far away from san pedro but it seems most resorts are. Terri was wonderful and super helpful. It was a 45 to 1 hour drive in golf cart to secret beach so keep that in mind and it seems to be the only beach with no sargassum. The island was filled with algae and that made the villa beach not swimmable during our entire stay. That is unfortunate but understandable since its something that cannot be controlled. The entire staff at the villa was wonderful and so nice. We reallly enjoyed the time we spent there. Highly recommend.

Chad’s place was great and the concierge, Terri, was the best! She and her team thought of everything and made it a wonderful trip! She was incredibly responsive and got us everything we needed. The only drawback was how far the place is from town, with kids, they got bored a bit. For a couple looking for a romantic getaway, it’s top-notch! Having the resort next door is a great luxury and helped when we were hungry but didn’t want to make the drive into town or when it was raining.

My wife and I stayed here for our honeymoon, and to say it was incredible would be an understatement! If we could give this place, Chad and the team ten stars, we would - Terri goes above and beyond to help with anything you are in need of or have questions with. This villa and the service and experience you receive are worth the 45 minute drive from town. We were in complete awe of everything our entire stay, and our drives around the island turned out to be some of our favorite memories. Highly recommend! Terri, you and your team will be truly missed!!! ❤️

We stayed here for a very special week full of celebrating my fiance's birthday as well as our engagement, I cannot imagine a more perfect place to do so. The villa itself is gorgeous, on a picture-perfect beach with the ocean about a 30-second walk from the front steps. It was immaculately well kept and clean, and on top of that everyone helping host us was an absolute delight. Chad is a wonderful host and has a wonderful team of people who helped us out constantly with navigating the island and making the most out of our trip. Terri, the villa's concierge, helped us the entire time with logistics/tips/reservations to the point that rather than having to worry about anything, we truly felt like we could just relax and have fun! We can't thank Chad, Sari, Mark, Terri and Derek enough for all their help coordinating everything and their warm hospitality. Each of them made our first stay in Belize absolutely perfect and we cannot wait to return in the future.

We had Villa B and the property all to ourselves and it was even better than i hoped for. The villa is gorgeous, everything is top notch with excellent craftsmanship and style. My favorites were the ceilings and the exterior wall of windows. Looking out from the kitchen onto your own beach was so special. I loved having a concierge to guide us with all the things. Terri is a competent and lovely person. We loved this region, riding around in golf carts, the rawness of the land, and unique places for a drink or food.

First off, Terri is a gem! She booked both excursions we went on (which were AMAZING), met us at the airport with a big smile and hug, had our golf cart ready at the airport, loaded our luggage and took us to the villas, helped us organize our Covid test to get back to the US and responded to every single question we had. Most importantly, she was so kind and she truly cares for each and every guest. We would go back just for Terri alone!!! The villa was terrific. Very clean, had everything you needed to cook meals, was very private, had beautiful and welcoming touches when we arrived and truly felt like an island villa. It is a 30ish minute drive to town on the golf cart, but it’s not bad. We actually enjoyed it because it was peaceful. Only a small portion of the road is rough, but still manageable. The seaweed did prevent us from going in the water at the villa, but seaweed is covering that whole side of the island. No one’s fault, just Mother Nature. We didn’t mind it. We went to Secret Beach and into town almost every single day anyways. Secret Beach is a 15-20 minute drive and it is BEAUTIFUL. The resort next door is accessible to Alom guests, but we didn’t spend too much time there. The Gem restaurant there was good. We ate breakfast and dinner twice there. They do have pools, but like I said before, we enjoyed exploring the island and going to the beach. Overall, we had a really great experience for our first time in Belize. The grounds are kept beautifully and it’s very peaceful. I would definitely recommend this place! Thanks, Chad and Terri, for a terrific time!

AMAZING! We’ll definitely be coming back! It’s the best accommodation that we’ve stayed at in Belize. There isn’t one detail that wasn’t thought of! The Villa is gorgeous, clean, and elegantly appointed. Upon arrival we were greeted with a welcome drink and a fridge kindly stocked with some great local refreshments! Feels super exclusive, we loved the airiness of the villa, and privacy of the Estate – away from the hustle and bustle. You get to experience more of the wildlife of the island here, with super close access to the reef, just a short kayak or paddle board. Chad was very communicative, the host with most, answering all our questions and providing great suggestions along the way! Terri was an incredible asset to our trip we didn’t know we’ve been missing all these years – they honestly made this the most stress-free trip we’ve ever been on - which made it overall one of the best trips of our lives! A great launching pad – adventured on golf cart, did scuba where we were picked up on property (totally worth it!), and did a Caye hopping excursion! We spent one day in SP (honestly that is all you need), and explored the northern coast, Secret Beach, and found quite a few gems along the way!

My husband and I stayed at Casa Alom for our honeymoon, and, if I could give it more than 5 stars, I would! The property is clean, beautiful, and private. It provides a luxury experience with the benefit of utilizing the resort resources available next door. Miss Terri truly elevated the experience with her professionalism, communication and responsiveness to minor issues. Additionally, my husband and I had a unique travel issue after checking out that she helped us out with. Needless to say, Miss Terri went above and beyond to make this a wonderful and truly memorable experience for us. It is true that Casa Alom is very far up north from the city of San Pedro, and that the long golf cart ride is charming, but can be a challenge. If you are looking for a more remote oasis experience, or you're up for the fun of driving the terrain in a golf cart, then this is the perfect place. There is also the Sargassum seaweed problem that the staff works very hard to clean daily. It is relatively easy to take a golf cart to the beautiful beaches on Ambergris Caye that don't have this issue. Overall, our experience was amazing and we cannot wait to return.

There were definitely pros & cons to this location so I will share some of both. Pros: The building and outdoor space are both beautiful and well maintained— minus the sargassum which I will discuss more. The beds were cozy and there were plenty of blankets, pillows and towels. It was also nice and cool with air conditioning and ceiling fans. We were provided drinking water, sodas and beers which was generous. The people were nice and helpful— we specifically interacted with Terri & Mark. Cons: This location is far from town. We did rent a golf cart but didn’t go to town because the roads are not maintained and the 45 minute ride into town is very uncomfortable. The eating establishments close to the AirBNB were okay but nothing great. The water and shoreline were nothing like what is photographed here. Parts of the Caribbean are covered in sargassum which smells horrible and unfortunately this property is negatively impacted by that. It is no one’s fault— just Mother Nature— and this issue is impacting many properties and resorts in San Pedro, not just this one. We did not enter the water from this beach property due to the dirty/smelly water and instead went to Secret Beach which was beautiful but a bit of a drive via golf cart. While this place has nice bedrooms and bathrooms, there is not a good common area to hang out in. The living room/kitchen area is small so we didn’t have a great place to hang out in the evenings. We also dealt with door problems and construction on the property while there. Our door was broken so we were not able to lock it while we stayed— luckily nothing bad happened but it was a bit frustrating as we had personal belongings and cash. Because the property had issues with our door and the one next to us, they replaced the doors next to us while we were there. Unfortunately the construction took hours and happened after a long day on the water while we were attempting to nap but the hammering and construction noises didn’t allow that. We booked one excursion through Terri and we personally didn’t have a great experience. We did the fishing/beach BBQ day. The guys that took us out were not friendly or personable. They acted as if we were a burden because we didn’t know how to fish well and when we asked questions or tried to engage in conversation, we were dismissed or given short answers. Compared to other activities that we did in Belize and after interacting with other locals, it was odd because everyone else was so kind, accommodating, and fun. I did inform Terri of the situation and she did discount the cost of the excursion which we really did appreciate. Overall: If you want to enjoy the beach/water and the town of San Pedro, this would not be an ideal place to stay unless you’re okay commuting back and forth via golf cart on very bumpy roads. However, if you’re looking to lay low, this would be a nice place to stay.

Just finished my visit at Chad’s place, Alom. I was there for 6 nights with friends. Overall, we enjoyed the property and our stay there. The unit is roomy and, generally, well-maintained. It is very clean, the beds are comfortable, and the view is spectacular! The front is glass sliding doors and floor to ceiling windows. This affords a serene setting to enjoy your morning coffee as you watch the palm trees sway in the breeze against a backdrop of shimmering ocean. The staff (Carla, Derrick, and Jose) is responsive and very competent, and Terri, the concierge, is amazing! She was available at all times and eagerly assisted us with all our requests. The property is located immediately next to the Gem resort at Sapphire Beach. That resort has a restaurant and tiki bar, at both of which you can find good food and tropical rum drinks. Alom is also a short ride from Moon Bar, which I would recommend for their Pizza (try the Sweet and Spicy Thai Shrimp) and, of course, tropical rum drinks. If your goal is to find a secluded spot on Ambergris Caye to enjoy the ocean, sand, and sea breeze, Alom is an excellent choice. It’s location puts it away from the bars and bustle of San Pedro. That location, while appealing, does come with a couple of drawbacks. It is approximately 9 miles north of San Pedro, which by itself, would not be an overwhelming obstacle if you want to go into town. Unfortunately, tho, you have to traverse a very uncomfortable, pot hole-filled road to get there. This not only increases the travel time, but also, the discomfort. It is very rough and, in a golf cart (the primary mode of transport on the island) nearly unbearable. When I reserved Chad’s place I was aware it was out a ways from San Pedro. However, I did not read anything about the deplorable condition of the road to San Pedro. I believe this information is important so prospective visitors can make a fully informed decision. This fact alone should not keep someone from reserving a unit at Alom. But you need to consider it thoroughly if you plan to make frequent trips into San Pedro. For instance, to enjoy the bars there, or to catch the water taxi to other locations.

Host Response

Will, it was great hosting you and your friends at our villa. The road conditions are mentioned in our listing. It is something that we are working with our neighbors, the other resorts, and town government to resolve. The road is being improved and should be a much better experience the next time you come back! There is also the possibility to travel to the villa by water via water taxi. Thank you for the thorough review of our property.

Furnishings and finishes are mostly high end (except strangely the Dining Room table). The beach and sand is gorgeous. Terri, the property manager, couldn't do any better. Derek, the onsite assistant was insanely helpful. The house lacks a few key details that I have come to expect in an AirBNB - laundry and a dishwasher. The listing doesn't say they have them, I just never checked. Terri will have your laundry done for $10, basically an unlimited amount, which is great and cheap. The front door barely functioned while we were there. The door was suffering from typical salt water exposure. Derek, the onsite guy - it took him two minutes to show me how to lock and unlock it, so it wasn't me. That was supposed to be repaired while we were there but it wasn't. I wouldn't stay here again though - the house has no curtains and it gets light out at 5:30AM. I would get up and retreat to the living room, but that is all glass and stairs at the sunrise. It made working on a laptop/watching TV/reading very difficult. The pools available next door are extremely small, no shallow section for my 5 year old, and have no shade. The house was not a good fit for a family with young kids. I could see enjoying it more as just a couple. The kitchen/living room are extremely small. Just some notes if you're considering Ambergris. They have had a multi-year problem with sargasso (sp?). Basically the water was brown 100 yards from shore and 2-4' of seaweed was stacked up on shore the entire time we were there. The good beach is currently on the western side, almost all the houses and lodging are on the eastern side. This has nothing to do with this house as by all appearances it was a problem everywhere on the west side. I just wouldn't expect to snorkel or swim in the water here. Enjoy the views though. We loved Secret Beach and their beach bars and waterpark and clear water for snorkeling. We spent several days over there. The snorkel trip to Hol Chan was 10/10. Truck Stop was also fantastic for families.

Host Response

Hi Jim, we're thrilled to learn you felt the beach and sand were gorgeous! The team works very hard cleaning the beach daily with the current overabundance of saragossum effecting not only Belize, but almost all of the Caribbean. Looking at the glass half full, saragossum does promote a healthy underwater ecosystem and many guests adventure into the water and snorkel off the pier seeking glimpses of Henry the 6ft green morray eel, stingrays, turtles and dolphins that thrive right off our shores. As you noted, we do offer laundry service on property, with same day turn around for a very nominal fee. We are an eco friendly accommodation, as such we work to conserve water, energy, and support our local ecosystem. Our villas were built with conservation of the environment in mind, which includes an abundance of light, and bringing the outdoor element in. For those who enjoy sleeping in eye masks can be provided. Windows in the bedrooms are frosted for privacy. I did want to mention that new sliding glass doors for the villas were ordered before your stay, however, due to supply chain issues caused by COVID, they were delayed by the supplier. We are thrilled to report new doors arrived on island yesterday and are scheduled to be installed next week. From your note above, the Mrs. has sprung for custom blinds for the bedrooms which will be installed next month. We have also since replaced the dining table. We take pride in the quality, design, and maintenance of everything in the villas and on the property. Love to hear your trip to Hol Chan was a 10/10, you had a great time at the Truck Stop (a definite must), that Terri & Derrick were insanely helpful, and that you loved the magical views from the villa!

Ah-MAZING. If you are reading this...book it! Chad’s place is a slice of paradise and his staff is unbelievable! -- Honestly, this is the perfect place to get away from it all (especially to get away from the hustle/bustle and congestion of San Pedro town) - it’s our second time back! The whole team especially, Dereck and Terri, took such good care of us! Terri provided us with the local scoop and literally made our trip everything we ever wanted -- and more. The Villas are beautiful, you have all the creature comforts of being stateside, and the beds are to die for - we slept like babes. Waking up to swim right off the beach daily was heavenly (yes you can swim right off the shore and pier)! The team cleans the beach daily, which you can't say for most other places. While you’re there, book a beach BBQ with Captain Joel! We had an amazing day on the water! 10 out of 10 for our entire stay!

Host Response

Thrilled that you had an un-Belizeable time staying with us! Thank you for choosing us again.

Good place to stay and very private. Grounds are beautiful. Terri is extremely helpful. We took two excursions and both were great. While I would recommend this place, it wasn’t without some issues. But the team worked really hard to address and resolve the issues. While I loved the location, I was really looping to enjoy the water in front of the villa. Because of seaweed and the location, the water wasn’t nice and not blue like the photos. This isn’t any fault of the owners - just Mother Nature. I only mention it for those interested in the water directly in front of the villa. Oh, and I should mention that Jose was amazing and worked constantly to keep the beach and grounds clean. There were a few other smaller issues but the team there worked hard to remedy them so I won’t go into detail. Overall, a very relaxing stay with lots of privacy.

Had a great time at the casita! Enjoyed the quiet and solitude. Be aware this is a bit of a ride from town (45 min drive) so its hard to pop into San Pedro if you need anything, but the convenience of the Sapphire Inn Restaurant next door helped us if we didn’t feel like heading out for meals. There were also a couple bodegas down the road to help with basics. Highly recommend! Terri was great for helping with Covid testing and golf cart rentals.

Host Response

Thank you for the Honest feedback. We are thrilled to hear that you had a lovely time. Please stay with us again soon.

Gorgeous house!! The accommodations were great and the beds was sooo comfortable! Check in was easy, the host met us at the dock with a golf cart, little touches of love everywhere from sodas and beers and coffee to shampoos and conditioners. It is pretty far so if you plan on going back and forth prepare yourself for long drives. The ocean at that spot isn’t swimming friendly and the black stuff in the water in the picture is actually grass.

Host Response

Maureen, thank you for staying with us and we are so pleased to hear that you had such a great night sleep in our comfy beds. We are happy to report that the government is finally re-paving the road, so it should be less bumpy next time! We do offer pre-stock and grocery runs for guests while guests are in house so you don't have to worry about going back and forth into town. Also, there are certain restaurants that will deliver to you at your villa on property. The sea grass is essential to eco-friendly habit right off of our shores where you find sea life like stingray, sea turtle, and dolphins. I always encourage guests to bring some water shoes.

Beautiful, private villa (it's a duplex, but we hardly ever saw them other guests while we were there). Terri booked our flights for us from BZE to San Pedro and took care of so many other details. Since we rented the golf cart through them, Terri met us at the airport and transported our bags to the villa. She gave us a tour of the island and even made a few stops so that we could pick up groceries along the way. The further away we got from downtown, the worse the roads got. Be prepared for a 40-minute bumpy ride and definitely pack some insect repellent. If you're looking for clear blue, seaweed free water, you'll need to drive about 20 minutes to Secret Beach where you can be served food and drinks at picnic tables located in the water. If you want to hang out at a pool, you can go to the Sapphire resort next door (the restaurant there serves pretty good food, also) or I'd recommend going about 15 minutes away to Portofino. The service, food, and pool there were all great. Some other restaurants that we loved were Sundeck, Mambo, and French Touch. If you're hoping to do any excursions such as the Mayan ruins and ziplining, you should go before or after your flight to San Pedro.

5 star service. Not only is this a beautiful location & property, that is clean and well stocked... The service was the best I have ever had in my 20+ years of leisure & business travel, Terri is the best concierge you will ever have! Make sure you get all your rentals, tours, and food stock from her!

Host Response

Arthur, we are blessed to hear you feel our Villa is the best vacation and service that you have had in 20+ years!!! This is exactly what we are looking to do for each of our guests. Thank you for the great reveiw and honest feedback! You're welcome back again any time!

Villa Escort

Kelly

Excellent, 4 years ago

Our family loved the remote beaches, the fishing trip organized by Terri was top notch and the bed in the master room was comparable comfort to our own at home. The staff was friendly, responsive and kind. Having access to the resort next door made it easier with food. Thank you again for all the un-Belize-able memories made!

Host Response

Kelly, thank you for the review. We are thrilled that you enjoyed your stay and our concierge services. You're welcome back any time!

Thank you for letting us stay in this beautiful home. It was absolutely perfect for us and our two little ones. Chad and Terri were incredibly helpful in planning our stay from meeting us at the dock, stocking the refrigerator and arranging Covid testers to visit the villa on our last day. The air conditioner was wonderful and the kitchen had everything we needed for doing some of our own cooking. We visited the resort next door and they were wonderful as well and even offered to deliver food to the villa for us.

Host Response

Chelsea, it was great having you and yours at our Villa. Glad you enjoyed your stay and the excursions. Please come back again some time soon!

Villa Escort

Linda

Repeat guest

Excellent, 4 years ago

If you are looking to truly escape and unwind on your vacation, THIS is the spot. The villas are gorgeous, the estate is private, it feels exclusive and lux, villas are stocked with anything you need and if you need to pick something up there's tiny shops a quarter mile down the road. You absolutely can not beat the view! They clean the beach daily, which is more than I can say for other spots we’ve stayed on the island. It’s a longer golf cart ride to town but that is what makes this place extra special, taking the path less traveled - getting out of the hustle & bustle, experiencing the fun and adventure the island has to offer, not staying in town where it's overly congested and full of tourists. Your concierge is an absolute dream! She can help you with anything & everything! It was just the two of us staying and this was the perfect way to end our vacation. We've been to Ambergris a half a dozen times, and this is hands down the best place we've ever stayed! A big thank you to Chad, Terri, and Derrick!!! We will be back!

Host Response

Linda, thank you for coming and staying with us. You were a gem. You are welcome any time!

Villa Escort

Jennifer

Excellent, 4 years ago

Amazing private home! A bit of a drive from town but we’ll worth the quietness and private beach! The on site concierge made all the excursion planning simple and was able to answer all of our questions and requests! Gated home with security cameras made us feel more than comfortable staying with our children and the constant communication with the hosts and concierge made travel into, around and out of the country a breeze!

This property is stunning! So peaceful and secluded. The villa is private and extremely well appointed with all the necessary essentials for staying in (plus some extras) as well as getting out and enjoying what Belize has to offer! It’s obvious how much care is taken for visitor’s needs when taking in the little details and amenities. The bed and bedding were divine, the refrigerator was stocked with beverages and filtered water, ample glassware, etc. It was everything we needed and more! The grounds are meticulously maintained and there’s always someone onsite to provide assistance if needed. Having access to nearby restaurants was definitely a surprise considering how remotely located the property is. Terri was a delight to work with while coordinating golf cart rentals, recommendations, and extra services. She was EXTREMELY responsive and really cared for the details that would be difficult for us to handle from Alaska. She even met us at the airport at 5:30 am on the morning of our departure to take care of the golf cart rental return! Overall, this was a fantastic experience and worth every penny we spent to stay there. We loved the charm of Ambergris Caye and will definitely be back! Pro tip: bring bug repellent with DEET!!! You’ll thank me for that advice and hopefully not because you didn’t follow it to begin with 😂

Host Response

Thank you Melissa! It was an absolute pleasure hosting you! Everyone shared what a joy it was to have you stay with us! Please come back and stay with us again!

Villa Escort

Sarah

Excellent, 4 years ago

A great place to stay!! Note the distance in a golf cart from town but it was a beautiful place.

Villa Escort

Andrew

Excellent, 4 years ago

Nice and relaxing location

My wife and son (age 7) had a great stay at Alom. Terri and the team there are super nice, responsive and professional. They answered every question we had and really made the experience seamless and enjoyable. There wasn't a time when they weren't there for us if we needed something or had a question. They were super helpful in booking our golf cart, tropic air flight from BZE to San Pedro as well helping to arrange 4 different excursions. All of the operators they suggested were great. So, definitely 5 stars for the team there. We stayed at Alom #1. As of writing this, there are two villas side by side. They are modern by Ambergris Caye standards and relatively new with nice appliances and fixtures. Perfect for a family of 3. There were guests in #2 but we never saw or heard them. We checked out the pool at the adjoining Sapphire resort the first day we were there. It wasn't so great and we never returned. But, again, that's not really part of Alom. It's just an added perk if you want it. There are a lot of other resorts with pools you can lounge at. Alom is located about a 30/40 minute bumpy golf cart ride from San Pedro proper. Definitely book a golf cart. Ours was waiting for us when Terri picked us up at the airport. We never had any issues with it. Good quality. The complimentary Airport transfer is a very nice and important perk. We chose to stay on the north part of Ambergris Caye to avoid crowds as much as possible due to the ongoing COVID situation. Although it meant having a relatively long commute to places of interest, it was very quiet and secluded. Overall, our family had an amazing experience. But to be fair, it wasn't without some issues, but most of those were beyond what the team at Alom could control. For example, the sargassum seaweed was quite bad when we got there. The water was brown and smelt bad, like sewage, which wafted through the property depending on the breeze. It was slightly better in week 2 but don't expect to be able to swim directly off the shore in Ambergris Caye anywhere unless you drive about 45 minute north towards rocky point. It changes depending on the weather, of course, but this issues has been lingering along the Caribbean coast for nearly two years. Having said that, Secret Beach on the leeward side is a 20/30 min golf cart ride away and has a beautiful swimming beach. We spent a few days there along with taking 3 snorkeling trips, driving north up the coast, and pool hopping at different resorts. I dove the Blue Hole using Amigos de la Mar. Amazing trip. The power went out 3 times to the entire northern part of the Caye when we were there over 10 days. Luckily, the fan in the master bedroom didn't go out, so we could sleep. There were 3 AC units in the house. 1 didn't work the whole time, the other 2 worked but went out when power went to the entire northside of the island. The beds were very comfortable and the bedroom AC rocked! There were a few heavy rain storms and the roof in the hall leaked so we put down towels in the hall. The lock on the front door was a bit tricky and took a few days to get used to opening and closing, which is not a big deal... unless at night when you're trying to get in quickly so not get munched by mosquitoes! But again, kind of minor in the grand scheme of things. Derrick, the property hand was always available and friendly and helped get the kayaks out for us. If it's not too windy or rough it's about a 10 minute paddle out to the reef. We're grateful to Terri, Chad, Mark, Derrick and the Alom team for a memorable, tropical and wonderful stay. We highly recommend it if you are looking for a more quiet and local option that doesn’t include the noisy hum of golf carts! Belize is a special place whose magic takes some time to sink in … but once it does you begin to appreciate the amazing bio diversity, history, food and culture of this unique and beautiful locale.

We just came back from our trip to San Pedro. Chad's place is an amazing property with a view that is to die for - ocean front. You basically have a private beach to yourself. The sea grass is pretty bad this time of the year (makes it hard to swim at the beach where the house is) but Raheem who is the ground keeper keeps the place so clean and inviting! The home is modern, beautiful, clean and very comfortable. It was perfect for our family of four. Two bedrooms and two full baths with a great kitchen. Terri is basically your personal concierge who arranges your trip and makes recommendations on places to visit, eat and do. She communicated with us as we were planning our trip and throughout our time time there. We rented a golf cart from them which I would say is a must since the property is about 45 minutes away from town. Be warned that it is a bumpy ride but we didn't mind it. Secret Beach is about 20 minutes away - we loved Secret Beach and went there twice. Also the Beach BBQ that Terri booked for us is well worth the money - it was an amazing experience! The snorkeling at Mexico Rocks, Hol Chan and Shark Alley is truly incredible. Also, the local food tour is wonderful especially for our foodie family. You get to use the amenities of Saphire Resort which is right next door including the pool, bar and restaurant. We had breakfast at the restaurant almost every day we were there. We had such an incredible vacation and really fell in love with the place, the people and the food! If you're looking for a place in San Pedro to relax, be away from the crowds with an occasional trip to town, look no further. Mark and Terri are incredible hosts and the place is just beautiful!

This place felt like home. Like you’re on your own private island on the island! It was super clean and comfortable. It had everything we needed. It’s really a beautiful place. We were greeted by our concierges Teri and Evan at the airport. They took us for some food and drinks and gave us a tour of the town. They showed us where the grocery store was and other pertinent places that we might need, along with showing us all the good restaurants to eat at. They also hooked us up with an awesome snorkeling tour where we swim with the sharks. They were amazing our whole stay! They helped us with anything we needed and were always available. Rahiem works at the property making sure everything is in working order. Super cool guy and nice to talk to! We would call all of them our new friends, that’s how great they all were! We can’t wait to go back and see them. Secret beach is about a 20 minute golf cart ride. Downtown is about 45 minutes. I would highly recommend this place!

We had a great time staying here. The building and grounds are beautiful and clean. You get an incredible concierge, Terri, who will pick you up from the airport, arrange all of your activities, golf carts, etc. It should be noted that the residence is 45 min away from San Pedro by golf cart. The closest cluster of restaurants are about 15 min away by golf cart. Additionally, Belize is having a sea grass overgrowth right now and depending on the time of year, it can smell like sulfur and makes going in the water off the beach inaccessible. This is not an only issue at this place. The sea grass is affecting the while eastern side of the island and the main land coast. Overall amazing experience!

This villa was beautiful, clean, nice linens and pillows, comfortable beds, AC worked great! Terri and Chad were so incredible to communicate with. They gave us so much info in advance and booked taxis, the water ferry, Covid tests, etc. Terri picked us up from The water taxi and stopped at the grocery store so we could stock up and even ordered pizza for us since we were starving. Terri is seriously the best!!! The place itself was great, if you are OK to be off the beaten path and farther from town. The road on the golf cart is slow going, but we got better at it! 🤣 The sea weed was a big disappointment for us, as we couldn’t swim at our beach, but that is how it is at all Beaches are (except Secret Beach) in Ambergris Caye. They did a good job removing it as best as they could, but there’s not much else they can do. I think we would’ve been happier just staying at our villa if the seaweed wouldn’t have been a problem, but once again, this is something everyone deals with on the island and there’s not much to do about it!! I think we were there at the worst time for the seaweed, but I’m Not sure. Thank you Terri and Chad for the fabulous trip! Their concierge service is seriously unbeatable!!! ❤️❤️

Wow, what a great time at this villa. From the booking, to the pre- arrival conversations with Chad and Teri, to the ‘goodbye, see you next time” – it was all top-notch service. Teri went above and beyond daily to make sure we were well taken care of, knew where to go, where to eat and where the nicest beaches were. The trip would not have been the same without her advice and help. And we must mention Evan and the help he provided on our trips to and from the airport - such nice, wonderful people in Belize. We rented a golf cart to get around the Caye as the villa is north of town a ways. Many of the restaurants just north of town have pools so you can swim and eat a meal after going to Secret Beach. Secret Beach should be on everyone’s itinerary- what a gem. We spent an entire day there. The Truck Stop is a must- they have several food trucks and a pool back behind on the bay side. Aji’s is a beautiful spot for a yummy, relaxing dinner on the beach- they also have a pool. The restaurant next door to the villa, Gems, is awesome too. They had great snapper and veggies and the cocktails were divine. We had a great time in Belize- we’ll be back.

Let me start off by saying, what a truly beautiful and magical place! At the private estate I got a serene atmosphere and hands down 5 star service! My Villa was a super clean, contemporary space with the most comfortable beds I've ever slept on while away. I hung out every morning on my private front porch where I watched and listened to the sea birds, and tides wash up on the shore. Nothing like having a fresh cup of coffee on the beach in the morning. Chad was the best! Super communicative and detailed making our travel plans super easy and carefree. My personal Concierge, Terri, was a wealth of knowledge. Never realized what an impact having access to someone who knows all the ins and outs of the island would make on our trip, truly priceless. Terri reserved our flights from Belize City to the island, arranged my golf cart rental, airport pickup, snorkeling trip, boating and private island beach BBQ, return COVID test, etc and hooked me up with some great Cuban cigars. The wife and I had so much fun and much needed R&R. I hands down would recommend checking out Secret Beach and North Ambergris Caye. Many instagram worthy photos. Sad to have left. We will definitely return again soon!

The accommodations at Alom are incredible and the service is outstanding! We got married on the beach in front and it was a dream come true. Terri, the concierge, knew all the vendors personally and made sure everything went smoothly from the moment we landed. She made us feel so at home and ensured every detail was perfect. Mark, the owner, and all the staff made us feel like royalty. Our wedding, activities, and entire stay far exceeded our expectations and was above and beyond what we imagined. We are already planning our return to this beautiful paradise. Thank you and everyone at Alom for the most magical experience and spectacular wedding!

We stayed at the property for a week with 5 people. Couldn't have been better. We were in constant contact with Chad and Terri prior to the trip which was fantastic as they made planning logistics of travel/covid testing/ meals/ etc. a breeze for us (Terri is the San Pedro local on site concierge). Terri met us at the airport, provided absolutely everything we needed from transportation, recommendations, activity planning, private chef- a tremendous resource of local knowledge and a phenomenal cook as well as a joy to be around. She is absolutely the most wonderful person and the private concierge service she provides became the most helpful and crucial aspect of the trip (to have someone provide options for all the different activities, local knowledge, organize, plan, and setup up any of the incredible daily options San Pedro has to offer. The space is fantastic, everything you could need. You have a resort space/beachfront to yourself basically, and with the option of using the full amenities of Sapphire resort next door (pools, bar/restaurant). The property is located about 10miles north of San Pedro, which was perfect as we were looking for something remote, quiet, away from crowds, and out of town. Renting a golf cart for the week is essential and very affordable as it provides the ability to visit just about any place on the island. It does take about 45 minutes to get to the town of San Pedro by golf cart on bumpy roads, but we enjoyed the trip. I could go on- point being, if you're planning a trip to San Pedro and prefer the AirBNB option over traditional resorts. This is what you're looking for.

I can not say enough about my stay at ALOM, this place is an absolute dream!!! The beach access is unbeatable, and I spent a lot of time just relaxing beachside. The villa is beautiful and sparkling clean, and Chad was so responsive to everything I needed! It was hard to choose between relaxing in the house or on the beach because it's such a cool space. I think this location is one of the best on the island!! It's really easy to explore from, close to the airport and literally right on one of the best beaches I saw while on the island. Chad had some really cool local tips for me and some amazing info about the marine life as well. I will return here over and over again, and I can't wait to see how they add to this boutique spot!!

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