Ernesto
Reviews
84 total reviews
87% rated 5★
84 reviews
4.82
2017–2025
Cleanliness 4.8
Accuracy 4.8
Communication 4.8
Location 5.0
Check-in 4.8
Value 4.8
84 reviews

Julie
Excellent, 8 months ago
My family loved staying here. The location was perfect as it was quiet at the condo but easy to get to the excitement of 5th Ave. Our favorite part was the view. Highly recommend!
Host Response
Muchas gracias Julie! Fue un placer atenderlos Si la vista es espectacular con esos bellos amaneceres

Charlie
Excellent, 11 months ago
Great stay and very close to ADO buses, if traveling from Cancun Airports.. also, quick 5 minute walk to 5th Ave,, Ferry’s,, convenient Will definitely consider this place again
Host Response
THANK YOU

Karin
Excellent, 1 year ago
5 stars all around — the host saved our vacation, literally! Our lodging fell through at 8p the night we arrived after a long day of travel. I needed to book something else quickly and was able to reserve this AirBnB. The host was super responsive, allowing us to check-in within 30 minutes of requesting the reservation. Even though they weren’t expecting us, place was spotless with every amenity we could need. Location was killer, beds comfortable, and the view breathtaking. Will absolutely be booking again next time we’re in town!
Host Response
THANK YOU KARIN

Andres Ignacio
Good, 1 year ago
Excellent location, a few blocks from 5th Avenue, a few blocks from the Ferry, highly recommended. Thank you for having us

Kate
Excellent, 1 year ago
Lovely place! Couldn’t have asked for a more perfect view for morning coffee! The beach was great, pool was peaceful (no lack of lounge chairs), and easily walkable to restaurants and the grocery store. We loved the filtered water and well-appointed kitchen.

Mike
Excellent, 1 year ago
Place and people were great lots to do as it’s close to 5th Ave. great beaches and pools. Will definitely be back

Alex
Excellent, 1 year ago
Great location, very easy short walk to the mall and 5th ave, internet was not super fast but fast enough, very nice and quiet apartment complex with great pool lounge chairs and right in front of the beach and water. AC worked well. Washer dryer is a combo unit and although drying takes time it worked well.

Dave
Excellent, 1 year ago
This condo is right on the beach with a beautiful view of the ocean and the beautifully landscaped property. It is centrally located in Playa Del Carmen with many great restaurants and shopping within short walking distance. It is also within short walking distance to the Cozumel ferry. The condo has two bedrooms which is ideal for families with children. Everything in the condo was very clean with great amenities including a full kitchen and great WIFI. The pool is a very short distance from the condo and the beach is right next to the pool. There is a pool side bar with drinks and snacks which very convenient. The property is quiet and private with great security. The condo is a terrific value and I highly recommend it.

Andrea
Excellent, 2 years ago
Very nice condominium. Great location.
Host Response
Muchas gracias Andrea por tu comentario Esperamos poder atender pronto nuevamente

Jane
Excellent, 2 years ago
Great property in the heart of everything, no car required. Loved the spot, perfect view, great host, easy to deal with.
Host Response
Jane we apreciate your coments you can contact us 52 9842169947

Laurie
Excellent, 2 years ago
Just home from a week at Ernesto’s place in Xaman Ha. This is a great location with beautiful grounds. The condo was as advertised. We were comfortable as a family of 4. I would highly recommend!
Host Response
Tks Luarie for your coments

Tushar
Excellent, 2 years ago
Great place and fantastic host. The home is steps away from the beach and 3min walk to the 5th avenue shops and mall. Extremely safe and private! Things that can improved are the bathroom fixtures and the wifi bandwidth. Other than that,it was a fantastic experience. I would be coming back the next time.
Host Response
Tushar great you enjoy your stay

Frida
Excellent, 2 years ago
It has an excellent location, the facilities are in very good condition and very comfortable, a very quiet atmosphere is very familiar with the quiet beach. We would definitely come back. Ernesto was very friendly and attentive at all times, there was really no need to contact him frequently since we had no problems. Excellent place.
Host Response
Frida, gracias por tus comentarios, te esperamos de vuelta 52 984 216 9947

Peter
Excellent, 2 years ago
My two daughters and I very much enjoyed staying at Ernesto’s Airbnb. It’s in a great location right on the beach and a 5-10 minute walk to Fifth Avenue with all its restaurants and shops. The apartment was very clean, uncluttered, and well air-conditioned with good cooking facilities and comfortable mattresses in the bedrooms. It’s on the ground floor but has a great view of the sea in the back with a nice balcony where you can sit and relax. Ernesto was very friendly and responsive and always got back to me quickly if I had any questions. I would highly recommend his Airbnb and would definitely come back.
Host Response
Peter, Tks for your comments,

Danielle
Excellent, 2 years ago
AMAZING!! We loved this condo & location! Our host was very responsive and the location was impeccable! We travel from Alaska with our 3 young children. We loved the pool, beach, how walkable busy 5th Ave was & how easy the condo was to find. Ernesto was very easy to contact (questions about when maid service would be, we have a toddler that naps) We met some really great people at the swim up bar. People that have been coming to this same location for over 20 years! This place is a gem. I highly recommend this condo and location to families, as well as couples just trying to enjoy a quite vacation. The price was amazing and we hope to visit again soon. Thank you for having us! 5+++++ stars !
Host Response
Danielle, Tks for your comments, great you enjoy it

Nestor
Excellent, 2 years ago
Thank you very much, beautiful apartment, beautiful view, inside PLAYACAR beautiful place, near the access to the shopping center. Would go again. Regards

Rosenda
Excellent, 2 years ago
Excellent location, you feel safe, everything is very good, we loved our stay, thank you Ernesto, we will be back next year God willing

Alessandro
Excellent, 3 years ago
I stayed a few days with family and two friends. The area is perfect for studying the next trips, for walking downtown and at the same time it is in a quiet and quiet setting. Apartment tidy, clean and with all amenities. Very useful pool and with immediate access to the beach. Ernesto was very helpful. To come back and recommend !!!! Alessandro

Nidia
Excellent, 3 years ago
Great View, clean place. Much better than the pictures. Once you get inside it feels bigger. It was perfect for our family of 5. My toddler enjoyed the pool. The view is breathtaking. I would definitely come back to this unit.

Paulino
Excellent, 3 years ago
Excellent place, perfect for vacationing with the family, 100% recommended.

Cruz Jesús Isaías
Excellent, 3 years ago
excellent service, beautiful place, quiet place, surely nothing to reproach much to recommend Ernesto and his wife Monica excellent communication and excellent people

Alex
Excellent, 3 years ago
We had a great stay here for a week. It’s a convenient location and a basic comfortable apartment. Access to the pools and the small beach area in front is great. Easy walk to shops, restaurants and ferry.

Brian
Excellent, 3 years ago
Everything was excellent

Adrian
Excellent, 3 years ago
Ernesto’s place has everything. Walking distance to cabs, sopping and restaurants yet extremely quiet and peaceful. The view when you wake up is amazing. The beautiful pool for relaxing at the end of the day is complete Zen. It’s the perfect hub for all your Riviera adventures. Look no further, this is IT!!!

Jason
Good, 3 years ago
Good location,

Teresa
Excellent, 3 years ago
Everything was perfect. Location, beautiful view, awesome pool with water bar and the place was stocked perfectly.

Claire And André
Excellent, 3 years ago
Our stay here was wonderful! The pool was amazing and the view out the balcony each morning was beautiful! The location is great, we felt very safe inside the development as it is in a gated community. Right outside the gate are tons of restaurants and shops and the famous 5th Ave. Having our own parking spot right in front was great as we used our car for some day trips. Beds were comfortable, we appreciated the ample supply of towels and toiletries. Drinking water was provided which was a big plus!

Carol
Excellent, 3 years ago
Enjoyed our stay very much. A couple things could be improved. The master bathroom. Fan is very loud when in the bedroom. Bowls and better cookware in the kitchen. However we enjoy cooking. That might not be important to other guests.

Alyssa
Excellent, 3 years ago
What an amazing stay!! Will definitely be coming back! Ernesto was always dry fast to respond to texts! Thanks for the great holiday!!

Linda
Repeat guest
Excellent, 3 years ago
Weve stayed twice now. Ernestos home is laid back and comfy! We will be back again.

Jason
Excellent, 3 years ago
Great place! On the beach, great pool Access. Could use hanging racks for drying because there is only a washer, no dryer. Plenty of bottled water, dishes, you may want salt and pepper or like plastic wrap or tin foil. Cleaner did a great job mid week. This location is easy walking to all the shopping you can imagine. Easy walk to the Cozumel Ferry also.

Noemi
Excellent, 3 years ago
Our stay at Ernesto’s place was great! The condo is just as described and is in a perfect location. The place has everything you need. It’s a perfect size for 2 couples but can probably accommodate 6 people. You can easily walk to restaurants and the ferry to Cozumel. We especially loved the ocean breeze which kept us cool without the need of the AC however, we visited during the month of February. We will definitely miss the amazing ocean view while drinking our coffee. I would love to stay here again!

Mikel
Excellent, 3 years ago
The condo was in a beautiful and quiet location, and only a short walk to 5th Ave.

Elizabeth
Excellent, 3 years ago
This condo is floor level and has a view overlooking the pool and the ocean. The patio is a perfect place for morning coffee! The place is clean and has all the basic amenities. A short 5-10 minute walk to 5th Avenue and all the shops and restaurants. The only two cons were checking in after hours it was hard to figure out which building the unit is in, and the shower doors have a gap at the bottom so the bathroom floors get very wet when you shower. But overall, an excellent stay! 10/10 would return. Ernesto was great.

Josh, Heather, Viggo & Lucius
Excellent, 3 years ago
We really enjoyed our vacation here. Pool and proximity to the beach was perfect for our toddlers. The pool snack bar was very reasonable ($2 hot dogs $5 hamburgers) and swim up bar also with very reasonable drink prices was perfect for the adults. Walk ability was great. We tried new restaurants every evening and didn’t need a rental car. Communication with Ernesto was easy and clear.

Celeste
Excellent, 3 years ago
my family and I have been to Playa del Carmen several times over the past years. we knew exactly the area that we were going to and were very happy to find Ernesto's condo available. it was our first time staying here at Xaman Ha Condominiums but we will absolutely be back. fantastic location , beautiful condo, incredible view of the ocean, we have not one complaint. everything was wonderful. thanks Ernesto. we will be back.

Sondra
Excellent, 3 years ago
Gorgeous beach and pool right outside your door!

Rodney
Excellent, 3 years ago
This condo is a great value, located very close to 5th ave just a short walk to all the great tourist to enjoy on 5th. The grounds of the property are beautifully kept and located directly on the beach. The condo itself is as described in the listing, it could definitely use some updating and maintenance and is not very open or spacious. We spent a week here and were happy with the place overall. I'd consider staying here again due to the location more than the condo itself. The sunrises are beautiful and viewable from patio beyond the sliding door or just a short walk down to the beach. Check-in was easy and the area was quiet yet just steps away from all that 5th ave has to offer.

Teresa
Excellent, 3 years ago
This was such a relaxing, beautiful, private yet friendly location. The pool and beach are just steps away. People who stay here are friendly and respectful. Robin the bartender makes it a memorable time as he interacts with guests so well. The condo had everything we needed and the sunrise from the patio was stunning. Thank you Ernesto!

Megan
Good, 3 years ago
Ernesto's place was great! The patio and view was to die for! The kids (ages 3 & 6) loved the pool! It has a very unique shallow area that connects to the deeper area that was perfect for kids! If you want to be close to Playa del Carmen this place is in the perfect location! Our only complaint is that the bedrooms could have better curtains or blinds. There are bright lights outside the bedrooms windows that stay on all night. But that wouldn't be enough to deter us from staying there. The pros of this place far outweigh the cons.

Kay
Excellent, 3 years ago
This was my family's second time to stay at the Xaman-Ha Condos and it once again did not disappoint. Ernesto's place was just as it was advertised and he was super responsive to all of our needs and questions. Robin the bartender and chef at the pool was amazing and certainly made our trip extra special. Already working on plans to stay again next year!

Casey
Excellent, 3 years ago
Great beachside place.

Joe
Not good, 3 years ago
Folks who travel to Xamanha often for short getaways rely on dependable washer/dryers. We pack only carry ons, and a few bathing suits we need to dry. I do not believe that this dryer, based on the deteriorated condition of the tape holding the door shut was a sudden event with a pending fix. Dryer broken for the entire stay. Nor do I believe the HVAC in the MBR just failed. Had I known this beforehand you couldn’t have paid me to stay in 7011. 7010 and 7009 had major renovations going on with grinders running 9 hours per day. Would have expected owner to have disclosed all this in advance. My first Airbnb experience was a major disappointment; not sure if I can trust it again. The place sleeps 6 if you have two short children who can camp out on cross bar Futons. Checkin great. Comms great. Location is great. Place is very dated but if you keep all doors open the mini spit AC units that are operable will get the MBR under 80F. I have stayed in many Xamanha condos… this is as bad as it gets.
Host Response
Joe muchas gracias por tus comentarios, nos sirve mucho para mejorar y tener huéspedes más contentos en su estadía. Septiembre y octubre son los meses para poder renovar todo lo que en el departamento se necesita arreglar. Fue una pena que coincidiera que el aire acondicionado sufriera una descompostura y que la pieza de la se adora no hubiera llegado a tiempo para estuviera a tu servicio. Esperamos que los próximos huéspedes ya puedan comprobar que todo esto está arreglado y funcionando para ellos a la perfección. Te ofrezco una disculpa por estos inconvenientes y ojalá nos de las oportunidad de atenderte nuevamente para que quedes totalmente satisfecho. Los muebles se acaban también de retapizar para que el Departamento luzca moderno.

Aracely
Excellent, 4 years ago
The condominium has an excellent location, a few blocks from 5th avenue and a few meters from the beach. The view is spectacular, the pool is excellent for children and also for adults. I would definitely rent it again.
Host Response
Muchas gracias Aracely por tu comentario. Es un bello y tranquilo lugar donde se pasan unas excelentes vacaciones.

Jose
Excellent, 4 years ago
Great Location next to 5ta Avenida, Nice apartment with great view and excellent price!! Definitely I recommend it.
Host Response
Muchas gracias Jose por tu comentario Me da gusto que hayas disfrutado tu estadía en este lugar tan tranquilo y bonito.

Jay
Excellent, 4 years ago
This location is really right on the water. It has an amazing view. The two rooms provide some quiet and cool place to sleep. The location to the convenience stores, Starbucks, local coffee, Krispy Kreme is 2-4 blocks. Anything further like a grocery store(Walmart or MEGA) will require a taxi. Taxis are a block away. But be prepared to be in a very small car most of the time. The swim up bar is open 10-5. Robin the bartender will joke with you about not wanting to make anything. Just know that’s his personality. Some Americans might think he’s serious (sometimes he is) but he’s mostly having fun. He’s been there 12 years. The basura (garbage) is hidden in the maintenance building for those that have difficulty locating it. Climate Change has resulted in 6 years of seaweed accumulation on the beach. According to locals. It lasts about 5-6 months per year on all east facing beaches. Local wildlife is plentiful (agouti, Coati, lizards, birds). There are Mayan ruins across the parking lot as well as near the Cozumel ferry which is about 300m from the complex. Compared to large resorts it’s more affordable and more relaxing.

Bella
Excellent, 4 years ago
Great stay for family! AC unit really helped with the humidity and heat. The cleaning lady was super nice when we accidentally checked in too early. The pool is so refreshing and in 8 minutes you get to the Main Street. Also a very safe location!

Sara
OK, 4 years ago
The stay in this condominium was pleasant, the location is very good and the place is familiar.

Nicolas
Excellent, 4 years ago
Excellent apartment very well located, 5 min walk from Fifth Avenue (you can go by the beach too). The condominium is very safe and quiet with a good pool (sold by snacks) and a few steps from the beach. Ernesto was very attentive and was very quick to answer any questions we had. I would like to hear from you.

Veronica
Excellent, 4 years ago
Excellent service and willingness.

Andre
Excellent, 4 years ago
Ernesto's place is at a perfect location with spectacular Caribbean Sea views. Very easy to get around with public transportation and walking distance to awesome bars and restaurants. His place is great, very clean and has everything you need. Ernesto was also very helpful since the beginning, available at all times. Totally recommend it.

Vanesa
Good, 4 years ago
Great communication, a very clean and safe place

Heather
Excellent, 4 years ago
Great location and experience!

Heather
Excellent, 4 years ago
I’m very selective, I spend hours researching and reading reviews before booking a location. I’m particular about cancellation policies and cleanliness. Then after hours of research, I finally make a decision and instantly wonder if I’ve chosen poorly. I did not choose poorly with this selection. This condo is exactly as advertised. It is very clean and the location is absolutely amazing! Everything can be accessed with a quick walk, but it’s also quiet. The beach was not overrun with people at all. The pools are clean and the pool area well maintained. The pool bartender was friendly and happy hour can’t be beat. $12 USD for 4 piña coladas; yes please. We did not know bottled water would be provided, but to our pleasure a water cooler with several refills was present. We were a group of 3 and were very comfortable in the condo. Plenty of towels and space. The communication with the owner was easy and sufficient. He responded to questions quickly both during and before our stay. For US travelers who are used to a house manual, one was not included here, but that is not unusual outside the US at Airbnbs.

Todd
Excellent, 4 years ago
The condo is very nice and the location is amazing. Great beach view and great pool with pool bar. Close to 5th Avenue and it’s many restaurants and shops. I highly recommend and would stay again.

Linda
Repeat guest
Excellent, 4 years ago
This condo at Xaman Ha was exactly as pictured. incredible view and lovely walk through a sparkling clean pool to a turquoise ocean and beach! The bar and staff were lovely and so friendly! With a short taxi ride, you can stock up to prepare meals for a quiet, intimate stay, or there are so many delicious resturants and fun within walking distance to all the ation at the pier! I will definitely be back! -Linda

Teri
Good, 4 years ago
Great location and view. Decor is outdated. Great communication with hosts.

Erika
Good, 4 years ago
GREAT VALUE CONDO! The kitchen was nicely stocked, we had plenty of beach towels, and you can’t beat the pool and ocean view, plus the proximity to 5th avenue.

Ana
Excellent, 4 years ago
very responsive, friendly and quick to respond.

Tammy
Good, 4 years ago
Best value in PDC!! Quiet, beautiful, clean beach, staff is so friendly and fun, massage and facial on site, and ground level condo is so convenient. Amazing sunrise and sunset views from patio. Hardly anyone there so we always had beachfront loungers and lots of pool time. So many amazing restaurants within a few blocks. Ernesto is so friendly and responsive! Interior is dated, but comfortable and for the value it’s PERFECT! 10 stars out of five!

Helena
Excellent, 4 years ago
Absolutely amazing. We had so much fun, the location it’s great and the view breathtaking. Ernesto and Mónica were great with us, hope we can go back soon. Amazing our stay, the location is excellent, everything is just steps away from the apartment which is located in a private place away from the noise of 5th Av. The view is amazing and the beach access is super convenient. Super apartment :D

Cristian
Excellent, 5 years ago
Excellent place to stay!

Jessica
OK, 5 years ago
The condo is in a great location. It’s within walking distance to 5th Avenue, shops, restaurants and even to the ferry to Cozumel. The condo was spacious but all the furniture is outdated/old, the water pressure in the guest bathroom is very low and for some reason the bedroom doors do not open all the way. Also, the drier didn’t work and the master bedroom felt moist.

Jorge
Excellent, 5 years ago
Ernesto was great , nice stay , I will stay again at this place!

Ana
Excellent, 5 years ago
The place was excellent, very clean and beautiful, the pool suitable for children and adults, good location, my family and I had a great time.

Luis Alberto
Excellent, 5 years ago
It is an amazing place facing the sea,Very comfortable and clean 100% recommended

Maria
Excellent, 5 years ago
Great location, very nice apartment, everything is excellent

Alex
Excellent, 5 years ago
Beautiful

Al
Good, 5 years ago
Ernesto’s place is well located to give ease of access to all the action of Playa, yet give you peace and quiet after dark! The property has an excellent pool/swim up bar and excellent beach access.

Jaime
Excellent, 5 years ago
beautiful location and view , we had a few problems with the a/c but Ernesto fixed it right away. the view to the beach is beautiful. hopefully I go back soon

Teodoro
Excellent, 5 years ago
Nice place to stay. The pool is very kid friendly. The location is great. I rented a car however everything is walking distance. I would definitely be visiting again.

Mayra Fabiola
Excellent, 5 years ago
All Amazing 😍

Karla
Excellent, 5 years ago
It is very well located a few blocks from the 5th avenue, there are restaurants, oxxos, supermarkets very close to the place. If you go with kids it's great place because the beach is a few steps from the apartment and the pool too, you don't need to wash car since you have everything nearby. The apartment is very clean, very comfortable, there is a lot of security in the place. I highly recommend it and if you are traveling with young children it is Perfect place to vacation.

Sarah
Excellent, 5 years ago
Great clean space and the view is amazing!!

Arely
Excellent, 5 years ago
Excellent place, everything very clean, very close to 5th Avenue and the ferry, the room is very clean and comfortable we had an amazing vacation

Julia
Excellent, 5 years ago
The condo is super comfortable, clean, excellent location, the beach is beautiful and the sea is excellent. We loved it, we'd love to come back. Highly recommended!!!!

Alfredo
Excellent, 5 years ago
A family place, clean and very pleasant. Excellent host service and attention. 100% recommended!!

Lezlie Gisselle
Excellent, 5 years ago
Very good place, great location, Just as you look at the photos, steps from 5th Avenue. Recommended 1000%

Julio Alberto
Excellent, 6 years ago
Excellent place!! The location is very good, the beach is beautiful, all the staff are very friendly. A place to rest, highly recommended

Richard
Excellent, 7 years ago
Exactly as shown in the images and description with fast responses from Ernesto. The perfect location having everything within a short walk. Fantastic pool and right on the beach. Thanks Ernesto.

Stephen
Excellent, 8 years ago
Close enough to 5th avenue to enjoy every experience with relative ease. Far enough away (couple blocks) to feel safe. It is nice and quiet located away from any sort of spring break atmosphere. The ocean is about a fast minute walk, and you can hear the waves from your room. We will return!

Brian
Excellent, 8 years ago
Ernesto was responsive and easy to work with. The condo is in a good location with a nice view of the ocean. The pool was great for the kids. The snack bar/bar at the pool was a nice plus for the whole family. We'd stay here again over a resort. It's nice having to walk into town for food and coffee, etc. Great shower pressure in the master. Can't beat being right on the beach. Thanks Ernesto!

Mauricio
Excellent, 9 years ago
Beautiful place, very comfortable, comfortable and in a great location. It totally met our expectations. Very good communication with Ernesto to attend and take care of our inquiries. Thank you for everything and until the return. Regards !!

Doug
Excellent, 9 years ago
We stayed 14 days at Ernesto's place. The place was perfect for our family. The pool and beach are amazing. The view was great. Robin the poolside bar tender was a great host. The location is perfect, a short walk to 5th ave And all it has to offer. We are planning to go back next year......can't wait! Thanks Ernesto!