Fernando
Reviews
188 total reviews
85% rated 5★
188 reviews
4.81
2018–2024
Cleanliness 4.8
Accuracy 5.0
Communication 5.0
Location 4.8
Check-in 4.8
Value 4.8
188 reviews

Victor Javier
Excellent, 2 years ago
Excellent place. Spacious and the pool fantastic. Quiet and special for large groups. I recommend it

Robin
Excellent, 2 years ago
Renting an Airbnb in a new country where little English is spoken can be scary; however, our host spoke great English and the house maid used a translator app to communicate effectively. Both Fernando and his house maid Maria were friendly and helpful and made our stay wonderful! The property was off a small rocky, dirt road which was a little scary but it was enclosed by a gate that made us feel safe. The pool and property was well kept and clean. Maria connected us with a driver, Carlos who helped us to get around. There was a Walmart nearby where we were able to get essentials. It was 12 of us who slept comfortably with room left over for more people. We were a bit lost when trying to get there, however our host was very responsive and guided us there, he even offered to come pick us up! I was very pleased with this property and host and will use him again if needed.

Junior
Excellent, 2 years ago
Good home for 11 + people, nice pool, tennis court, house very clean, I’d stay there again in future

Sam
Excellent, 2 years ago
Fernando is a top guy, very responsive. Maria doesn’t speak English but luckily we had a friend that spoke Spanish, she seemed nice as well.

Claudia Samantha
Excellent, 2 years ago
the house is very spacious for large groups or families,with comfortable spaces the terrace is a place where we had a good time!!! the pool is very large and with a chapoteadero for the youngest children. for the number of people who can be hospitalized in the house there are missing dishes 😁(various dishes for children and glass glasses) lend towels I believe 18 in total, if you go to hospital here , I recommend bringing towels for the beach! for the location if a car is needed... but in general the house is very comfortable and spacious! the lady who takes care of the house is very nice and attentive from the beginning to the end. I would definitely stay here again❤️🏝

Julio
Excellent, 2 years ago
Very good communication with Fernando and very good service from Mrs. Maria, everything worked well (aires, bathrooms, kitchen). Definitely if I would come back with you

Ricardo
Excellent, 2 years ago
In general, everything was very good, although it was not easy to find the property, the host had initiative and that is good

Camila
Good, 2 years ago
Everything is very nice!!!!

Yadira
Good, 2 years ago
Super house, very father, everything I liked the comfort, how equipped the pool is, we enjoyed it a lot.

Beto
OK, 2 years ago
the house is very comfortable for a large family, but the check-out time is something that has to change, it can't be possible for you to pay 3 days and only take 2 days, when leaving at 10 am on the day of departure it does not have a little empathy already in the hotels they do that to you, but good mistake of us not to see those details.
Host Response
Realmente entiendo tu punto de vista pero tanto la hora de entrada como la hora de salida están claramente especificadas en el Anuncio de Airbnb y realmente siempre que un huésped nos solicita salir más tarde y no tenemos ese mismo día ninguna otra reserva de llegada no tenemos ningún problema en que salgan más tarde pero cuando el mismo día tenemos una llegada a penas nos da tiempo de hacer toda la limpieza de la casa para poder entregarla a las 4 de la tarde o a las 3 pm como la recibieron ustedes ( una hora antes del check inn ) siempre trato en nuestras posibilidades que nuestros clientes estén contentos.

Omar
OK, 2 years ago
Lovely place, if you go with family you are obviously going to have fun, Fernando was always responsive. We arrived with two pets without notifying or registering them in the application, but the corresponding fee was paid with Fernando, Mrs. Maria, at the beginning, it was already running for us for this fact so it fell from our grace. And already being more specific: the entire house needs a good laundry and attention, a good tiger hand, the bathrooms are very dirty with the very stained floors. The bathroom in the room outside was flooded (this for Nov 2023), I wish they fixed it. Pillows are old. The court is already extremely neglected, many holes, humidity, the rackets they give you are almost outdated. The whole house needs a good wash and several arrangements (the pool, yes, very good). And around the house they are all roads and dirt roads, you can't comfortably go out to get to know the area.
Host Response
Siempre respeto los comentarios positivos de nuestros huéspedes pero realmente en tu caso tus comentarios son totalmente falsos y supongo que los hiciste por la cuestión que me comentaste claramente que si no te hacía el cargo por las mascotas con las que llegaste pondrías pésimos comentarios, en fin creo que en ocasiones tenemos que tratar con huéspedes como ustedes pero gracias a nuestros demás comentarios que realmente son muchísimos demuestran la realidad de nuestro Airbnb, si realmente fuera verdad tus comentarios no seriamos super anfitriones.

Eulalia
Excellent, 2 years ago
Excellent stay, the house is super large, beautiful and comfortable, the services excellent and Mrs. Mari, very attentive and helpful, everything was very good 👍🏼

Elaine
Excellent, 2 years ago
We stayed for a week with 16 people. There was definitely room for everyone. As per the other reviews the location was definitely hard to find. However, Fernando was VERY responsive and met us so we can get to the house. You are 5-10mins from everything driving. On our week there they were building a 7 Eleven on our block, you could walk to. So if you’re coming in a month or so, you could just Uber everywhere. But I recommend a car. We booked two of our excursions with Fernando and it was worth it! HIGHLY recommend. We also had Maria during our trip. 10/10! Her meals were so delicious. It was nice to come back and leave for our excursions with a full belly. She also kept the house tidy! She is worth every peso. Our overall experience was great! We will definitely stay here again.

Agustín
Excellent, 2 years ago
The ideal property to share with the family, everything as described and communication at all times was effective at all times.

Cristina
Good, 2 years ago
All good, comfortable house. Highly recommended

Rosa
Excellent, 2 years ago
The airbnb is just as it is in the description. A spacious place with many rooms and air conditioning in all spaces. The kitchen has everything you need. The pool is very nice to rest for the afternoon. The only downside for us was that the surrounding streets are almost all terraced. Outside of this is an excellent space for large groups at reasonable price. I recommend taking a day to enjoy the property.

Víctor
Excellent, 3 years ago
expand and very comfortable for large groups

Jose Pablo
Excellent, 3 years ago
thank you Fernando We were very happy
Beatriz
Excellent, 3 years ago
Everything was great, the place was just the same as the pictures, and Fernando was a great host. Maria helped us in everything that we needed.

Leticia
Good, 3 years ago
The house was big enough for our party of 20. The pool was very big and the center of our stay since we traveled with kids. The location of the house kind of sucks because nothing is in walking distance and you will ABSOLUTELY need a rental car. We weren't going to get a car at first because we had no intention of leaving the house, but them quickly realized we needed a car in order to stock up on supplies for the house. Our stay was overall very good, except for we lost wifi on the 2nd day and no one in the house could use their phones or communicate. This wasnt the hosts fault, i think the lines went out in the area. Maria was very nice amd cooked some meals for us. She is the reason why our stay was so nice.

Maricela
Excellent, 3 years ago
mr Fernando he was attended and Mrs Maria she was with us in all activities and she's a wonderful person
Host Response
Muchas gracias Maricela por tus comentarios
Tatiana
Excellent, 3 years ago
It was our second time at Fernando’s place and we definitely enjoyed again . We love the house and the new additions that’s why we choose the house for the second time. They are very friendly and supportive. Plus we love Maria… she is so helpful and friendly. Thank you for everything Fernando and Maria!!!
Silvia
Excellent, 3 years ago
The house is very nice with all amenities, suitable for family living together. I highly recommend it.
Host Response
Muchas gracias Silvia por tus comentarios, les mando muchos saludos

Naomi
Excellent, 3 years ago
Excellent space to enjoy a few days of vacation. Secured fun at this home, near the airport and downtown Cancun. The arrival is a little tricky since Maps sends land areas, but once you locate Av. de las Torres, it is much easier to get there. We definitely hope to return soon and stay at this beautiful place again. Mrs. Mary is very helpful and kind.
Host Response
Gracias Naomi por todos tus comentarios, sin duda si deciden regresar seran super bienvenidos

Thomas
Excellent, 3 years ago
Great stay!

Bernarda
Good, 3 years ago
nice and spacious

Miriam
Excellent, 3 years ago
Fernando was very kind, we needed it more time to leave the house to go to the airport. I allowed us to stay there if we needed something to the slope,the house is large and comfortable and the patio is very nice to spend with the family !!

Béni
Excellent, 3 years ago
Very happy stay, compliant photos Responsive host.

Luz
Excellent, 3 years ago
We rented the villa for a family holiday and it was perfect!! Very nice exactly as the pictures lots of space. Maria was great help lovely lady she helped us with the BRQ and it was delicious. Fernando is always there to help if you need anything when you message him. Overall I would stay in the villa again is amazing.
Samuel
Good, 3 years ago
The place was spacious and the pool was awesome. One of the rooms only had a/c from 8 to 12 pm wich was inconvienient. The 2 seperate rooms were nice but had alot of spiders and a scorpion. The lady that lives there is really nice and responsive. The fridge had mold in it. Overall it was a pleasent stay but the house needs some work. Fernando is a nice guy we met him he even gave us a discount for Xcaret which was nice. We had a total of 16 people and the house accommodates everyone.

Florence
OK, 3 years ago
accommodation overall, spacious, with a beautiful exterior. but cold water in a shower . The dishwasher doesn't work. An engine runs until 1am right next to the bedrooms , it's very very noisy and it's complicated to fall asleep.

Jos
Excellent, 3 years ago
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Cameron
Excellent, 3 years ago
We really enjoyed our stay- it was a little difficult to find, but once we found it we got the hang of it. It is further from downtown and hotel zone so if you are wanting to go there often, count on spending a lot of money on taxis. Maria was wonderful and very helpful! All in all it was a great place to stay with tons of space.
Shavenus
Excellent, 3 years ago
Pool was amazing ….. Fernando and Maria was very friendly and communicated well
Elizabeth
Excellent, 3 years ago
the house is very large and has many rooms , as shown in the photos, what was a bit difficult was to find the location of the house . And the dona Maria service was excellent and I definitely recommend that you rent a vehicle to be able to transport yourself .

Patricia
OK, 3 years ago
The location of the house to get there is very desolate terrace, we could not use the tennis court for the night because the lights didn't work and at night they turn on a pump that makes a lot of noise
Host Response
Realmente lamento mucho recibir este tipo de comentarios de de su parte pero por otro lado agradezco que tenemos en todos nuestros comentarios de otros huéspedes totalmente otro punto de vista de nuestra propiedad

Yadira
Excellent, 3 years ago
excellent house has all amenities, very spacious and private

Victor Jesus
Excellent, 3 years ago
it is an excellent place with all the comforts to have fun with family or friends, well equipped places and the best service

Oscar
Excellent, 3 years ago
Highly recommended, everything is very clean

Yessica Saray
Excellent, 3 years ago
Very good stay

Oem
Excellent, 3 years ago
Excellent place to spend a vacation with family and friends !!

Zoila
Excellent, 3 years ago
Perfect place for a large group. The house has everything one needs and more. And Maria, the housekeeper is the absolute best. My group had a memorable experience staying at the house and hoping to go back in the near future..

Vic
Excellent, 3 years ago
Very nice house, everything was very good, just as it is in the photos

Emma
Excellent, 3 years ago
Everything excellent, the house is very nice & the cleanliness not to mention
Juan Amdres
Excellent, 3 years ago
Excellent service and place

Adolfo
Excellent, 4 years ago
it is a highly recommended place, the facilities are super comfortable and have everything you need to make your stay unbeatable. Fernando is a super attentive person, since booking he gets in touch and before your arrival he sends you the necessary information to get there. upon arrival, Mrs. Mari, who is super friendly and attentive, who gives you a tour of the house and is always attentive. the location is perfect as it is close to several places to eat, supermarkets, oxxos, etc. we actually had a super nice weekend.

Cynthia
Excellent, 4 years ago
We loved our stay at the Villa. Enjoyed the view and the rooms. So much space available. Very great for again for Maria who assisted us w so much information. Very good food Maria cooked for us to enjoy.

Salman
Excellent, 4 years ago
Exactly as the pictures show. Large place with a great swimming pool and tennis courts. We were a family of 14 and we had more than ample space to sleep and congregate. Maria stays at the property and was available to cook for us and take care of any of our needs (for a small daily fee). We had a great time at Fernando's place and would recommend it. Note that you will definitely need a car to stay here as it is not in the hotel zone and a little off the beaten path.

Araceli Valeria
Excellent, 4 years ago
Very wide and comfortable

Alma
Excellent, 4 years ago
Everything excellent, very good communication either with the host and with the lady who is in the house, attentive to everything she takes care of, they were always very attentive.

Lucero
Excellent, 4 years ago
We rented a car and van through Fernando, it was a smooth process. He gives you coordinates to the Airbnb and will answer any questions you have. Maria who is the house keeper is very helpful and nice lady! They are doing some renovations and therefore no washing machine but that was fine for us. We had an amazing experience for a family of 16 , we would definitely recommend!

Elsa
Excellent, 4 years ago
We had a great time at the house. A lot of space for the Family the swimming pool it was nice we had a good time. It’s a beauty house. And we didn't have any problem when we communicated with Fernando, he helped us with everything we needed. We highly recommend the house.

Gabriela
Excellent, 4 years ago
everything excellent

Ricardo
Excellent, 4 years ago
A spacious house, large with good facilities and great attention from the host
Sandra
Good, 4 years ago
We liked the privacy of the house , and it is close to everything , the lady who takes care of the house is very nice and very kind .

Antonio
Excellent, 4 years ago
Very attentive and kind. Thank you for everything

Pitter
Excellent, 4 years ago
Exelente I treat and was always waiting to answer my messages as well as my calls, very good host

Lourdes
Good, 4 years ago
The house is beautiful, only we did not have privacy as a family while we were in the pool area or Tennis Court., by Mrs. Mary who takes care of the house. In addition, supplies such as paper rolls and garbage bags, very restricted linens compared to previous experiences of other stays. Except for a super stay.

Alain
Excellent, 4 years ago
The house is great!!! A lot of space and very comfortable. Ideal for big families. The pool was serviced twice a week which means it was always nice and clean. The kitchen is awesome and it had 3 fridges !!! I highly recommend this house to relax and spend a good vacation with the family.

Gardenia
Good, 4 years ago
The house was very good; however, the only drawback was that Mrs. Eugenia always expected a reward for everything she did and if she was not given comments. When it rained a lot of water was put into the house.

Ángel David
Excellent, 4 years ago
The house is very spacious the entertainment areas are in perfect condition, everything is well nice

Francisco
Good, 4 years ago
Beautiful place, very according to photos. Fernando is very good with communication, he helped us a lot.

Esmeralda
Good, 4 years ago
amazing place to stay. It's a little out of the way from the tourist area but host helps you find the place easily. I wish we wpuld havw stayed longer to enjoy pool and tennis courts. Fernando even helped us get tickets to CocoBongo.

Sandra
Excellent, 4 years ago
We enjoyed our stay, the pool is definitely a plus. Maria, the (housekeeper) was very friendly and helpful with providing us tips and recommendations. Additionally, I recommend you to reach out to Fernando if you are planning to do activities like going to an Xcaret park since he can get you a discount. Lastly, if you stay here you will need a vehicle because you will be 20 minutes away from the beach and stores.

Grettel
Excellent, 4 years ago
Everything is perfect, you only need a vehicle to get around because it is far from the hotel zone

Celeste
Excellent, 4 years ago
A very nice place and Fernando is very friendly and is on the lookout

Maria E
Excellent, 4 years ago
Excellent place!! Comfortable and roomy house just as you see it in the pictures. Fernando was always available and ready to help and Maria, the housekeeper, was very helpful and respectful. You will have a great stay!!

Rodolfo
Excellent, 4 years ago
Everything was great. We had a great time

Ximena
Good, 4 years ago
Nice house but communication with the host was not to my liking

Diana
Excellent, 4 years ago
The stay was amazing. We took away the best memories. The house is very spacious and the facilities of the place are very convenient and comfortable. Mrs. Eugenia is very friendly and helpful. Fernando was very helpful by providing us with extra time for check-out. We will definitely be back with you!

Lupita
Excellent, 4 years ago
The house was very nice, the lady in charge was very kind if she would return again again

Daniel
Excellent, 4 years ago
The service is great! It's a perfect place to do a work retreat, or have a great time with friends. Although it's a bit away from the beach, you have everything inside
Osbaldo
Excellent, 4 years ago
the house and service was very good

Rosario
Excellent, 4 years ago
The villa was very nice and very spacious. I agreed to the photos. Everything was very highly recommended.
Christian
Excellent, 4 years ago
Great service and communication

Josie
Excellent, 4 years ago
Thank you very much for your attention and good treatment. We consider returning another time

Lindsay
Excellent, 4 years ago
I liked it very much, it has very spacious rooms and the kitchen area was our family reunion point. The pool has a deep medium term that both tall and short people are not at risk of accident. The person in the house (Yani) is very attentive, always looking for a solution to our needs.

Mariana
Excellent, 5 years ago
Fernando was quite attentive from before arriving at the property and until the last day. Helpful and always attentive. One day we stayed outside the house because we forgot the keys, and the very kind one went to open up to us in the night. Definitely an exceptional host.

Leonardo
Excellent, 5 years ago
Would definitely recommend this house

Armando
Good, 5 years ago
An excellent stay, for large groups or families. The pool and tennis court are spectacular. It has everything described. The location is great, but you need a vehicle.

Elsa
Excellent, 5 years ago
He answered our questions, helped us with the mobile rental and was super friendly.

Ross
Good, 5 years ago
Very good host, prompt attention and willingness.

Yuhaira
Excellent, 5 years ago
We had a nice weekend, very happy with the stay, very clean and spacious for large families

Franciisco
Excellent, 5 years ago
It is a great location for family time, everything is super great , it is a wonderful house , Fernando the host is super attentive , the house is very special, I really recommend them.

Gisela
Excellent, 5 years ago
A very family place nice comfortable very spacious and above all very clean we had a great time (Translated with Google Translate)

Miguel
Excellent, 5 years ago
Excellent, everything is as published and with very good service. Thank you very much

Que
Excellent, 5 years ago
Fernando was very kind and always available with the quickness. The host was Yani and she was great even though her English wasn’t the best her service definitely was... My family and I had the time of our lives here.. If I ever visit Cancun again I will definitely pick this place again

Roy
Excellent, 5 years ago
if you're traveling as a group, it's a great option to stay. The place is amazing...

Davonea
Excellent, 5 years ago
Fernando and his family were extremely accommodating! Fernando was ALWAYS available for our questions, no matter the time (we had an issue with Netflix and he came over about 10pm’ish/ 11pm). There are hammocks in the cabinets in the backyard, in case Fernando forgets to mention it lol. The house was extremely clean and although we showed up before check-in Fernando allowed us to come in and change clothes. We felt apart of the family and safe. I recommend this location!

Rafael
Excellent, 5 years ago
Very nice house, with excellent service.

Rosie
Excellent, 5 years ago
This place is a fortress...Its was great and had everything you need from privacy to fun....there was a power outage in the neighborhoods....Fernando showed up with a generator....PAID FOOR A ROOM for us and did not leave until it restored. He said we could to room or...stay our choice....Sandy whose stays in another place on property is AMAZING....One text and shes there....she will cook clean help with anything....She made us a bowl of Salsa that was to see for....We truly truly enjoyed this stay...Thanks Fernando

Christian
Excellent, 5 years ago
Very nice place, it has everything you need to have a good time.

Ule
Excellent, 5 years ago
very good service, I promise we'll be back

Raquel
Excellent, 5 years ago
The house is the same as the photos, Sandy is very kind, everything is fine.

Felipe Daniel
Excellent, 5 years ago
A very spacious and comfortable house, we had a very comfortable time and somehow it was what we were looking for in terms of privacy and a safe place. Very well received and Mrs. Sandra very attentive to any needs that may have.

Omar
Excellent, 5 years ago
Exelente! Totalmete recomendado!

Mayra
Excellent, 5 years ago
The accommodation was the best, everything was very clean and very nice, we were very satisfied, Mrs. Sandy was very kind and her food is super rich! Everything was the best, we recommend it 100%

Isaac
Excellent, 5 years ago
Everything was perfect in my stay there, I don't have any complaints. There were some unexpected events like the refrigerator was down but quick they fixed it and were always on the lookout.

Liliana
OK, 5 years ago
It is a very spacious house in all aspects, the pool, tennis court and brincolin, but they should try much more in the cleaning of the interior of the house (dirty drawers, freight card with. mushrooms, dirty sofa bed, dirty bathroom mats)

Coral
Excellent, 5 years ago
Great place for family vacations. The area is very quiet and the house has very good facilities; the pool is impeccable, very spacious kitchen, special tennis court!! Sandy is always very responsive and helpful! It offered us excellent service!! 🌟🌟🌟🌟🌟