Fernando

Reviews

188 total reviews

85% rated 5★

188 reviews

4.81

2018–2024

Cleanliness 4.8

Accuracy 5.0

Communication 5.0

Location 4.8

Check-in 4.8

Value 4.8

188 reviews

7BR Villa in Cancún

Victor Javier

Excellent, 2 years ago

Excellent place. Spacious and the pool fantastic. Quiet and special for large groups. I recommend it

Renting an Airbnb in a new country where little English is spoken can be scary; however, our host spoke great English and the house maid used a translator app to communicate effectively. Both Fernando and his house maid Maria were friendly and helpful and made our stay wonderful! The property was off a small rocky, dirt road which was a little scary but it was enclosed by a gate that made us feel safe. The pool and property was well kept and clean. Maria connected us with a driver, Carlos who helped us to get around. There was a Walmart nearby where we were able to get essentials. It was 12 of us who slept comfortably with room left over for more people. We were a bit lost when trying to get there, however our host was very responsive and guided us there, he even offered to come pick us up! I was very pleased with this property and host and will use him again if needed.

the house is very spacious for large groups or families,with comfortable spaces the terrace is a place where we had a good time!!! the pool is very large and with a chapoteadero for the youngest children. for the number of people who can be hospitalized in the house there are missing dishes 😁(various dishes for children and glass glasses) lend towels I believe 18 in total, if you go to hospital here , I recommend bringing towels for the beach! for the location if a car is needed... but in general the house is very comfortable and spacious! the lady who takes care of the house is very nice and attentive from the beginning to the end. I would definitely stay here again❤️🏝

the house is very comfortable for a large family, but the check-out time is something that has to change, it can't be possible for you to pay 3 days and only take 2 days, when leaving at 10 am on the day of departure it does not have a little empathy already in the hotels they do that to you, but good mistake of us not to see those details.

Host Response

Realmente entiendo tu punto de vista pero tanto la hora de entrada como la hora de salida están claramente especificadas en el Anuncio de Airbnb y realmente siempre que un huésped nos solicita salir más tarde y no tenemos ese mismo día ninguna otra reserva de llegada no tenemos ningún problema en que salgan más tarde pero cuando el mismo día tenemos una llegada a penas nos da tiempo de hacer toda la limpieza de la casa para poder entregarla a las 4 de la tarde o a las 3 pm como la recibieron ustedes ( una hora antes del check inn ) siempre trato en nuestras posibilidades que nuestros clientes estén contentos.

Lovely place, if you go with family you are obviously going to have fun, Fernando was always responsive. We arrived with two pets without notifying or registering them in the application, but the corresponding fee was paid with Fernando, Mrs. Maria, at the beginning, it was already running for us for this fact so it fell from our grace. And already being more specific: the entire house needs a good laundry and attention, a good tiger hand, the bathrooms are very dirty with the very stained floors. The bathroom in the room outside was flooded (this for Nov 2023), I wish they fixed it. Pillows are old. The court is already extremely neglected, many holes, humidity, the rackets they give you are almost outdated. The whole house needs a good wash and several arrangements (the pool, yes, very good). And around the house they are all roads and dirt roads, you can't comfortably go out to get to know the area.

Host Response

Siempre respeto los comentarios positivos de nuestros huéspedes pero realmente en tu caso tus comentarios son totalmente falsos y supongo que los hiciste por la cuestión que me comentaste claramente que si no te hacía el cargo por las mascotas con las que llegaste pondrías pésimos comentarios, en fin creo que en ocasiones tenemos que tratar con huéspedes como ustedes pero gracias a nuestros demás comentarios que realmente son muchísimos demuestran la realidad de nuestro Airbnb, si realmente fuera verdad tus comentarios no seriamos super anfitriones.

We stayed for a week with 16 people. There was definitely room for everyone. As per the other reviews the location was definitely hard to find. However, Fernando was VERY responsive and met us so we can get to the house. You are 5-10mins from everything driving. On our week there they were building a 7 Eleven on our block, you could walk to. So if you’re coming in a month or so, you could just Uber everywhere. But I recommend a car. We booked two of our excursions with Fernando and it was worth it! HIGHLY recommend. We also had Maria during our trip. 10/10! Her meals were so delicious. It was nice to come back and leave for our excursions with a full belly. She also kept the house tidy! She is worth every peso. Our overall experience was great! We will definitely stay here again.

The house was big enough for our party of 20. The pool was very big and the center of our stay since we traveled with kids. The location of the house kind of sucks because nothing is in walking distance and you will ABSOLUTELY need a rental car. We weren't going to get a car at first because we had no intention of leaving the house, but them quickly realized we needed a car in order to stock up on supplies for the house. Our stay was overall very good, except for we lost wifi on the 2nd day and no one in the house could use their phones or communicate. This wasnt the hosts fault, i think the lines went out in the area. Maria was very nice amd cooked some meals for us. She is the reason why our stay was so nice.

Excellent space to enjoy a few days of vacation. Secured fun at this home, near the airport and downtown Cancun. The arrival is a little tricky since Maps sends land areas, but once you locate Av. de las Torres, it is much easier to get there. We definitely hope to return soon and stay at this beautiful place again. Mrs. Mary is very helpful and kind.

Host Response

Gracias Naomi por todos tus comentarios, sin duda si deciden regresar seran super bienvenidos

The place was spacious and the pool was awesome. One of the rooms only had a/c from 8 to 12 pm wich was inconvienient. The 2 seperate rooms were nice but had alot of spiders and a scorpion. The lady that lives there is really nice and responsive. The fridge had mold in it. Overall it was a pleasent stay but the house needs some work. Fernando is a nice guy we met him he even gave us a discount for Xcaret which was nice. We had a total of 16 people and the house accommodates everyone.

The location of the house to get there is very desolate terrace, we could not use the tennis court for the night because the lights didn't work and at night they turn on a pump that makes a lot of noise

Host Response

Realmente lamento mucho recibir este tipo de comentarios de de su parte pero por otro lado agradezco que tenemos en todos nuestros comentarios de otros huéspedes totalmente otro punto de vista de nuestra propiedad

7BR Villa in Cancún

Yadira

Excellent, 3 years ago

excellent house has all amenities, very spacious and private

it is a highly recommended place, the facilities are super comfortable and have everything you need to make your stay unbeatable. Fernando is a super attentive person, since booking he gets in touch and before your arrival he sends you the necessary information to get there. upon arrival, Mrs. Mari, who is super friendly and attentive, who gives you a tour of the house and is always attentive. the location is perfect as it is close to several places to eat, supermarkets, oxxos, etc. we actually had a super nice weekend.

Exactly as the pictures show. Large place with a great swimming pool and tennis courts. We were a family of 14 and we had more than ample space to sleep and congregate. Maria stays at the property and was available to cook for us and take care of any of our needs (for a small daily fee). We had a great time at Fernando's place and would recommend it. Note that you will definitely need a car to stay here as it is not in the hotel zone and a little off the beaten path.

7BR Villa in Cancún

Ricardo

Excellent, 4 years ago

A spacious house, large with good facilities and great attention from the host

7BR Villa in Cancún

Sandra

Excellent, 4 years ago

We enjoyed our stay, the pool is definitely a plus. Maria, the (housekeeper) was very friendly and helpful with providing us tips and recommendations. Additionally, I recommend you to reach out to Fernando if you are planning to do activities like going to an Xcaret park since he can get you a discount. Lastly, if you stay here you will need a vehicle because you will be 20 minutes away from the beach and stores.

7BR Villa in Cancún

Elsa

Excellent, 5 years ago

He answered our questions, helped us with the mobile rental and was super friendly.

Fernando and his family were extremely accommodating! Fernando was ALWAYS available for our questions, no matter the time (we had an issue with Netflix and he came over about 10pm’ish/ 11pm). There are hammocks in the cabinets in the backyard, in case Fernando forgets to mention it lol. The house was extremely clean and although we showed up before check-in Fernando allowed us to come in and change clothes. We felt apart of the family and safe. I recommend this location!

This place is a fortress...Its was great and had everything you need from privacy to fun....there was a power outage in the neighborhoods....Fernando showed up with a generator....PAID FOOR A ROOM for us and did not leave until it restored. He said we could to room or...stay our choice....Sandy whose stays in another place on property is AMAZING....One text and shes there....she will cook clean help with anything....She made us a bowl of Salsa that was to see for....We truly truly enjoyed this stay...Thanks Fernando

7BR Villa in Benito Juárez

Christian

Excellent, 5 years ago

Very nice place, it has everything you need to have a good time.

7BR Villa in Cancún

Omar

Excellent, 5 years ago

Exelente! Totalmete recomendado!

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