Tom

Reviews

Superhost

85 total reviews · 6 listings

91% rated 5★

85 reviews

4.89

2021–2026

Cleanliness 4.9

Accuracy 4.9

Communication 4.8

Location 4.9

Check-in 4.9

Value 4.9

85 reviews

Puerta del Mar

Susan

Excellent, 5 months ago

Beautiful waterfront condo in Rancho Santana. The views were great and the property had great amenities. Tom was an excellent host. Would go back in a minute.

If you are looking for a remote getaway, great spot. Pool & ocean are right there, great surf and spa at the resort. If you are looking for a getaway with a bit more to do, explore off property, the area is not quite there yet. This has nothing to do with the quality of this property which is why I give it 5 stars. It really is more what are you looking for. Resort was a bit pricey on drinks and food for what it was. We probably could have done a bit better preparing our own meals or shopping off property but were there for a wedding weekend and had some obligations. Tom was great, answered all our questions and photos are accurate.

My family and I enjoyed a great stay at Tom’s condo in Rancho Santana. Rancho is a beautiful destination with awesome beaches, pools, restaurants, and things to do. Tom’s home is central to all of those things. Easy to get around, friendly staff, and never once felt unsafe. AC worked great, beds were comfortable, and balcony overlooking the Pacific was an awesome bonus. Large living room and well-equipped kitchen allowed us to cook meals with groceries we picked up en route (and from La Tienda on site). Tom also connected me with a great shuttle company for round trip transport. Fantastic trip, cannot recommend enough.

The guard did not have our paperwork so it took us a little time to get through the front gates (the resort takes security seriously and that is a good thing) but once inside we were thrilled with both Rancho Santana and Tom's place. Super clean, amazing location and the very best views from the master bedroom. Tom was very flexible, super responsive to our needs and he seems like a really good guy. Would recommend to everyone. Can't wait to go back

I had a great stay! The place is as shown in the photos: clean, comfortable and very cozy. The location is ideal and everything was perfectly organized. Tom was very friendly and was always attentive to any questions. I definitely recommend it and would love to go back!

The unit was very clean, Tom was responsive, and the location can’t be beat. It’s more affordable than booking directly through the resort, but that lower cost comes with some trade-offs. All of the photos did not match the unit, which caused confusion upon arrival, especially since the door was unlocked and the key wasn’t in the lockbox. The unit itself is fairly dated. The oven was not functioning properly, and while Tom acknowledged the issue, the suggested workaround (lighting it manually with a lighter) did not feel safe or ideal. The primary bathroom shower was also not fully functional, and we went several days without hot water. That said, the unit was clean and the staff were very friendly. If cost and location are your top priorities, this could be a good option. If you’re looking for something more updated, I wouldn’t recommend it. The power usage policy also felt vague, making it unclear whether conservative AC use might still result in extra charges.

This was our first time staying somewhere other than the inn or at a private home and we loved the location. The condo pool is gorgeous (landscaping reminds me a bit of playa los perros and it’s way less busy than the hotel pool). You are just a few minutes away from the inn and you can order food from the restaurant to be delivered. The home is nicer than appears in the photos and it’s a better value than staying at the inn. There is no ac in the main room but the master bedroom ac was so strong it kept us cool in the tv area. Tom was a responsive host and we would have loved to have been able to stay longer. Highly recommend.

Front Condo

Sally

Excellent, 1 year ago

Our family of five thoroughly enjoyed our time at Rancho Santana—it's truly a stunning destination. Tom’s apartment is perfectly situated on the second floor with breathtaking views of the beach and unforgettable sunsets. The space had everything we needed, including a fully functional kitchen, and it was just a short walk to the main on-site restaurant. The resort itself offers two main pools, several great dining options, and a wide range of activities (accessible with the resort fee at check-in). We completely fell in love with Rancho and are already planning to return!

Casa Tranquila

Cora

Repeat guest

Excellent, 1 year ago

All good thanks for having us

Puerta del Mar

Cora

Repeat guest

Excellent, 1 year ago

Best vacations ever i enjoyed everything g

We enjoyed staying at Toms place, it’s a full 3 bed/ 2 bath condo with ocean and pool view. The primary suite is very spacious with two closet areas a small safe in the closet. The bathroom shower hot water flow was intermittent but adequate. The WiFi was very fast. The kitchen was nice and clean, we made coffee in the morning which we purchased at the nearby store. It’s located in Rancho Santana which is secluded but beautiful place and the condo is walking distance to the main restaurant and the counter serve cafe where we ate our meals. There are also lots of activities that you can sign up for nearby at the front desk. It’s honestly a great space in a wonderful place!

The location of this condo within Rancho Santana is amazing. The view from the patio is absolutely gorgeous. We sat outside every morning and every sunset watching the surfers. The resort is outstanding with so much to do. Tom's condo is the centrally located within the resort making it easy to get to the various pools, restaurants and amenities. The condo itself is nothing fancy but has everything you need and is very, very clean and very, very comfortable. The photos are very accurate. It was perfect for our family (three kids ages 8, 10 and 12). Rooms and beds layout worked very well for us. Tom was responsive at all times during booking, leading up to the trip and during the trip. You won't regret a trip to this property!

Host Response

Hi Laura, Thanks for the great review. See you next time. Cheers, Tom

A wonderful way to experience Rancho Santana feeling like you have a home right on the water with all the benefits of staying at a beautiful hotel but in a three bedrooms + kitchen. Cleaning staff daily (ex Sat/Sun), makes it even more easy for us as a family. Worth doing a full review on the Rancho's facility, options, beaches, fees, restaurants ect. as you'll make use of all these great amenities (for that daily pp fee). Worth it. We had a great 2 weeks over the Christmas /NY holiday and the hotel had tons of amazing activities and events. The place is great, comfortable beds, great kitchen, water delivered daily, cleaning, balcony view, towels, easy walkable distance to pool and hotel lobby where you'll find a cafe, bar, high end restaurant, concierge 24/7. Even with the place fully booked it wasn't to busy as it's boutique. A few grocery stores on site but also 20min walk up beach, not bad but we loaded up in Rivas. We did ok with no car rental, shuttle was great :)

Front Condo

Ana

Excellent, 2 years ago

We loved our stay and looking forward to going back!

This unit is super close to the clubhouse and to the second pool, right on Playa Santana. The unit is well stocked with towels and kitchen items and a jug of drinking water. We were super pleased with everything and the view is perfect. I saw a review about towels and sheets being stiff or something but we didn’t find that issue. Tom was easy to get a hold of and very helpful before and during our stay. We would definitely stay in this unit again. Thanks Tom!

Front Condo

Emily

Excellent, 2 years ago

Beautiful view!

Puerta del Mar

Jennifer

Good, 2 years ago

The condo is in a perfect location. Easy walking to 2 pools and to the main resort. The main resort has a restaurant Finca y mar (also has a bar) and a coffee shop which we visited daily. You need to pay a $15 per person resort fee to access all the amenities at the resort. It’s definitely worth it so you can just charge everything back to the condo and use the transportation services to the other restaurants and beaches. We spent most of our time on Los Perros beach (15-20 minute ride) and our favorite restaurant La Taqueria serves delicious tacos and drinks. The surf shop is located there and my daughter enjoyed surfing there. The condo is well appointed with cooking supplies but you will need to buy butter, oil, coffee, etc. The condo has two bedrooms exactly like in the pictures and a nice patio with a peek a boo view of the ocean. The only reason I did not give it 5 stars is bc the sheets, comforter and towels are like sandpaper. Tom was VERY responsive and a good host!!

Puerta del Mar

Matthew

Repeat guest

Excellent, 3 years ago

Wonderful stay - Tom was super host! The whole property had lots to do!

Front Condo

Kyle

Excellent, 3 years ago

FANTASTIC!!! I mean Tom is your guy when it comes to staying at Ranchos!! Don’t overlook this booking! It’s not too good to be true

Convenient location by the pool and beach, and it's a quick walk to Rancho Santana's main restaurants and clubhouse. The space was clean and spacious with a kitchen equipped for basic cooking and a shady balcony for lounging. TV was equipped with a couple of streaming services like Netflix. The bedrooms were all appointed with A/C and main area has ceiling fans and stayed cool with breeze from balcony doors. We liked that the Airbnb is on Santana Beach which links to the restaurants and businesses along Popoyo all the way up to Mag Rock. This made it easy for us to walk to Beginner Bay and rent a board there to surf. I also recommend walking to the Happy Coconut for beach-side eating if you want a change from the resort options. It's worth noting that the condo is on the second floor and requires climbing a flight of stairs in case mobility issues are a concern.

Front Condo

Tania

Excellent, 3 years ago

Everything was great. Tom is a excellent host.

The place is amazing, the house is very well cared for, it has everything you need for your vacation, it is quite quiet and quiet, it has excellent views of the surroundings, it is quite spacious and the pool is super comfortable. It is close to the beaches and the Rancho Santana Main Room. We would definitely stay at this place again. 

Tom was an excellent host, was always available and knows how to respect his guests' privacy.

3BR Villa in Rancho Santana

Lara

Repeat guest

Good, 4 years ago

A comfortable, spacious house set in the hills of Rancho Santana. The home is a short 2-minute drive to Playa Escondida and Rosada and not much farther to the main clubhouse. The space has some lovely patio and balcony spaces, a fully-equipped kitchen, small lounge pool, and a good layout for families or groups of friends. Tom made himself readily available a few days before our stay and checked up to make sure everything was okay.

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