Tom
Reviews
Superhost85 total reviews · 6 listings
91% rated 5★
85 reviews
4.89
2021–2026
Cleanliness 4.9
Accuracy 4.9
Communication 4.8
Location 4.9
Check-in 4.9
Value 4.9
85 reviews
Susan
Excellent, 5 months ago
Beautiful waterfront condo in Rancho Santana. The views were great and the property had great amenities. Tom was an excellent host. Would go back in a minute.
Jabe
Excellent, 5 months ago
Tom was a great host. He kept us informed. He was flexible and accommodating.
Jeff
Excellent, 5 months ago
We loved every minute! Rancho Santana was amazing!
Tim
Excellent, 6 months ago
If you are looking for a remote getaway, great spot. Pool & ocean are right there, great surf and spa at the resort. If you are looking for a getaway with a bit more to do, explore off property, the area is not quite there yet. This has nothing to do with the quality of this property which is why I give it 5 stars. It really is more what are you looking for. Resort was a bit pricey on drinks and food for what it was. We probably could have done a bit better preparing our own meals or shopping off property but were there for a wedding weekend and had some obligations. Tom was great, answered all our questions and photos are accurate.
Jonathan
Excellent, 6 months ago
My family and I enjoyed a great stay at Tom’s condo in Rancho Santana. Rancho is a beautiful destination with awesome beaches, pools, restaurants, and things to do. Tom’s home is central to all of those things. Easy to get around, friendly staff, and never once felt unsafe. AC worked great, beds were comfortable, and balcony overlooking the Pacific was an awesome bonus. Large living room and well-equipped kitchen allowed us to cook meals with groceries we picked up en route (and from La Tienda on site). Tom also connected me with a great shuttle company for round trip transport. Fantastic trip, cannot recommend enough.
Kyle
Excellent, 7 months ago
We had a great stay at Rancho and Tom was the perfect host. Would definitely stay again.
Sally
Excellent, 7 months ago
The guard did not have our paperwork so it took us a little time to get through the front gates (the resort takes security seriously and that is a good thing) but once inside we were thrilled with both Rancho Santana and Tom's place. Super clean, amazing location and the very best views from the master bedroom. Tom was very flexible, super responsive to our needs and he seems like a really good guy. Would recommend to everyone. Can't wait to go back
Heydi
Excellent, 8 months ago
I had a great stay! The place is as shown in the photos: clean, comfortable and very cozy. The location is ideal and everything was perfectly organized. Tom was very friendly and was always attentive to any questions. I definitely recommend it and would love to go back!
Rob
Excellent, 8 months ago
Great work by Tom. He was responsive and resourceful. We even asked if a decorated Christmas tree could be placed in the unit, and he delivered. Great property.
Brittany
Good, 8 months ago
The unit was very clean, Tom was responsive, and the location can’t be beat. It’s more affordable than booking directly through the resort, but that lower cost comes with some trade-offs. All of the photos did not match the unit, which caused confusion upon arrival, especially since the door was unlocked and the key wasn’t in the lockbox. The unit itself is fairly dated. The oven was not functioning properly, and while Tom acknowledged the issue, the suggested workaround (lighting it manually with a lighter) did not feel safe or ideal. The primary bathroom shower was also not fully functional, and we went several days without hot water. That said, the unit was clean and the staff were very friendly. If cost and location are your top priorities, this could be a good option. If you’re looking for something more updated, I wouldn’t recommend it. The power usage policy also felt vague, making it unclear whether conservative AC use might still result in extra charges.
Jennifer
Excellent, 9 months ago
Thank you Tom for making me feel safe and loving the place we stayed!
Ana
Excellent, 1 year ago
This is the best location in Rancho Santana! The view from the balcony is incredible, right in front of the ocean. We love it, We’ll be back!
Imer
Excellent, 1 year ago
Rancho Santana has a lot to offer, its restaurants are top-notch, its pools are spectacular and there are many things to do!
Monica
Excellent, 1 year ago
This was our first time staying somewhere other than the inn or at a private home and we loved the location. The condo pool is gorgeous (landscaping reminds me a bit of playa los perros and it’s way less busy than the hotel pool). You are just a few minutes away from the inn and you can order food from the restaurant to be delivered. The home is nicer than appears in the photos and it’s a better value than staying at the inn. There is no ac in the main room but the master bedroom ac was so strong it kept us cool in the tv area. Tom was a responsive host and we would have loved to have been able to stay longer. Highly recommend.
Sally
Excellent, 1 year ago
Our family of five thoroughly enjoyed our time at Rancho Santana—it's truly a stunning destination. Tom’s apartment is perfectly situated on the second floor with breathtaking views of the beach and unforgettable sunsets. The space had everything we needed, including a fully functional kitchen, and it was just a short walk to the main on-site restaurant. The resort itself offers two main pools, several great dining options, and a wide range of activities (accessible with the resort fee at check-in). We completely fell in love with Rancho and are already planning to return!
Emily
Excellent, 1 year ago
The location was excellent and the condo was comfortable and clean. The 2 pools were a 1 min walk. Onsite restaurants and service was great. We will be back!
Katie & Jake
Excellent, 1 year ago
Amazing stay at Rancho! Central to it all and views are unreal. Thanks Tom! Will be back soon.
Cora
Repeat guest
Excellent, 1 year ago
All good thanks for having us
Daniela
Excellent, 1 year ago
Condo 3D is very well maintained, equipped, comfortable, with stunning views and location. I will definitely come back and recommend it.
Cora
Repeat guest
Excellent, 1 year ago
Best vacations ever i enjoyed everything g
Sheena
Excellent, 1 year ago
This is a fantastic place to stay. Location is perfect and the views are beautiful. We stayed with our 3 kids (17, 13, 10) and it was the perfect amount of space. Highly recommend!
Carrie
Excellent, 1 year ago
Great location on Rancho. Very spacious. Clean. Kitchen moderately stocked- cooked breakfast there every morning looking at the waves! Loved being near the pool but still being able to see the water. Balcony was great. Would 100% come back!
Phillip
Excellent, 1 year ago
Tom was responsive friendly and a great host the stay at rancho santana was very pretty with tons of activities, much appreciated would recommend
Ginger
Excellent, 1 year ago
We enjoyed staying at Toms place, it’s a full 3 bed/ 2 bath condo with ocean and pool view. The primary suite is very spacious with two closet areas a small safe in the closet. The bathroom shower hot water flow was intermittent but adequate. The WiFi was very fast. The kitchen was nice and clean, we made coffee in the morning which we purchased at the nearby store. It’s located in Rancho Santana which is secluded but beautiful place and the condo is walking distance to the main restaurant and the counter serve cafe where we ate our meals. There are also lots of activities that you can sign up for nearby at the front desk. It’s honestly a great space in a wonderful place!
Jamili
Excellent, 1 year ago
Tom has been amazing host , we will come back to his beautiful home. He’s very friendly and quick to respond very attentive
Lindsey
Excellent, 1 year ago
Tom’s place in Rancho Santana is a dream! Gorgeous ocean views, spacious rooms, and well appointed, within a short walking distance to two pools, beach, and restaurants. Tom arranged transportation for us to/from the LIR airport. Rancho Santana also provided transport all around the resort as we did not have a vehicle. Don’t hesitate to book this place ASAP!
Michael
Excellent, 1 year ago
The villa was perfect for our stay. The beach view is amazing. Tom was always responsive and helpful. Enjoyed all the activities at the ranch and would love to stay here again!
Laura
Excellent, 1 year ago
The location of this condo within Rancho Santana is amazing. The view from the patio is absolutely gorgeous. We sat outside every morning and every sunset watching the surfers. The resort is outstanding with so much to do. Tom's condo is the centrally located within the resort making it easy to get to the various pools, restaurants and amenities. The condo itself is nothing fancy but has everything you need and is very, very clean and very, very comfortable. The photos are very accurate. It was perfect for our family (three kids ages 8, 10 and 12). Rooms and beds layout worked very well for us. Tom was responsive at all times during booking, leading up to the trip and during the trip. You won't regret a trip to this property!
Host Response
Hi Laura, Thanks for the great review. See you next time. Cheers, Tom
Paul
Excellent, 1 year ago
A wonderful way to experience Rancho Santana feeling like you have a home right on the water with all the benefits of staying at a beautiful hotel but in a three bedrooms + kitchen. Cleaning staff daily (ex Sat/Sun), makes it even more easy for us as a family. Worth doing a full review on the Rancho's facility, options, beaches, fees, restaurants ect. as you'll make use of all these great amenities (for that daily pp fee). Worth it. We had a great 2 weeks over the Christmas /NY holiday and the hotel had tons of amazing activities and events. The place is great, comfortable beds, great kitchen, water delivered daily, cleaning, balcony view, towels, easy walkable distance to pool and hotel lobby where you'll find a cafe, bar, high end restaurant, concierge 24/7. Even with the place fully booked it wasn't to busy as it's boutique. A few grocery stores on site but also 20min walk up beach, not bad but we loaded up in Rivas. We did ok with no car rental, shuttle was great :)
Christopher
Excellent, 1 year ago
Tom was great
Sonny
Excellent, 2 years ago
Great location and great overall experience. Highly recommend.
Fadyl
Excellent, 2 years ago
Excellent host Tom
Ana
Excellent, 2 years ago
We loved our stay and looking forward to going back!
Sandy
Excellent, 2 years ago
This unit is super close to the clubhouse and to the second pool, right on Playa Santana. The unit is well stocked with towels and kitchen items and a jug of drinking water. We were super pleased with everything and the view is perfect. I saw a review about towels and sheets being stiff or something but we didn’t find that issue. Tom was easy to get a hold of and very helpful before and during our stay. We would definitely stay in this unit again. Thanks Tom!
Emily
Excellent, 2 years ago
Beautiful view!
Kimberly
Good, 2 years ago
Awesome location! But when it comes to the apartment, they don't quite meet the high standards of Rancho Santana. Overall, we had a really good time. The amenities at rancho are fantastic, and everything is conveniently within walking distance. With just a little bit of investment, this place could become absolutely amazing to stay at. Tom was an fantastic host!
Jennifer
Good, 2 years ago
The condo is in a perfect location. Easy walking to 2 pools and to the main resort. The main resort has a restaurant Finca y mar (also has a bar) and a coffee shop which we visited daily. You need to pay a $15 per person resort fee to access all the amenities at the resort. It’s definitely worth it so you can just charge everything back to the condo and use the transportation services to the other restaurants and beaches. We spent most of our time on Los Perros beach (15-20 minute ride) and our favorite restaurant La Taqueria serves delicious tacos and drinks. The surf shop is located there and my daughter enjoyed surfing there. The condo is well appointed with cooking supplies but you will need to buy butter, oil, coffee, etc. The condo has two bedrooms exactly like in the pictures and a nice patio with a peek a boo view of the ocean. The only reason I did not give it 5 stars is bc the sheets, comforter and towels are like sandpaper. Tom was VERY responsive and a good host!!
Jake
Excellent, 2 years ago
Rancho is amazing. Top notch. Tom’s place is in the perfect location. Steps to restaurants, pools and beach. Great place and Tom was responsive and a great host.
Matthew
Repeat guest
Excellent, 2 years ago
Amazing view!
Matthew
Repeat guest
Excellent, 3 years ago
Wonderful stay - Tom was super host! The whole property had lots to do!
Bailey
Excellent, 3 years ago
This condo was great. An AMAZING view and very comfortable. It was also very close to all amenities. Tom is incredibly responsive and the cleaner is the best. Highly recommend!
Chris
Excellent, 3 years ago
We had a wonderful stay at the condo. This is a perfect location and view to enjoy Rancho Santana. Steps to pool, clubhouse with an oceanfront view. Tom was very responsive and was a great host. My family had a blast and will return! RS is a really nice spot to visit. Surfing, fishing, horseback riding, absolutely peaceful and pristine with so much to do. Cheers!
Mariana
Excellent, 3 years ago
Tom was a great host! Quick responses, helpful, and a beautiful space to stay in. Would recommend to other families!
Hannah
Excellent, 3 years ago
Rancho Santana is such a special and beautiful place. Tom was extremely responsive and helpful and the Rancho Santana staff were wonderful, too. We will be back!
David
Excellent, 3 years ago
Clean, tasteful accommodations. Great location. Tom was responsive and easy to communicate with. I would definitely recommend staying at Tom’s place .
Claudia
Excellent, 3 years ago
Great place!
Martin
Good, 3 years ago
Few covered and incomplete! Lots of molten lights Air conditioning cools the master bedroom little Poorly manicured gardens Everything else is fine
Host Response
There is no A/C in the master room. The house is designed for airflow. The living room is very open to take advantage of the breeze. The garden is being redesigned. It's being scheduled to take advantage of the upcoming rainy season.
Kyle
Excellent, 3 years ago
FANTASTIC!!! I mean Tom is your guy when it comes to staying at Ranchos!! Don’t overlook this booking! It’s not too good to be true
Lara
Repeat guest
Excellent, 3 years ago
Convenient location by the pool and beach, and it's a quick walk to Rancho Santana's main restaurants and clubhouse. The space was clean and spacious with a kitchen equipped for basic cooking and a shady balcony for lounging. TV was equipped with a couple of streaming services like Netflix. The bedrooms were all appointed with A/C and main area has ceiling fans and stayed cool with breeze from balcony doors. We liked that the Airbnb is on Santana Beach which links to the restaurants and businesses along Popoyo all the way up to Mag Rock. This made it easy for us to walk to Beginner Bay and rent a board there to surf. I also recommend walking to the Happy Coconut for beach-side eating if you want a change from the resort options. It's worth noting that the condo is on the second floor and requires climbing a flight of stairs in case mobility issues are a concern.
FaFa
Excellent, 3 years ago
Everything is very nice and in optimal condition, the stay was very pleasant
Jacqueline
Excellent, 3 years ago
Tom as a host was very helpful. The condo was in an excellent location and had great access to pools, beach and a variety places to eat. Beautiful sunsets and places to walk.
Tiffany
Excellent, 3 years ago
From booking, to all the way through our stay we couldn't have been happier! Thank you Tom for being so responsive and helpful! This property is so beautiful and we are already looking forward to our return!
Tania
OK, 3 years ago
Very well located place, the beach in front of the condo suitable for children inclusive. Both pools super close by, the service and quality of the Santana ranch staff was truly exceptional.
Tania
Excellent, 3 years ago
Everything was great. Tom is a excellent host.
Kristy
Excellent, 3 years ago
Beautiful location, and Toms condo was close to the beach, pool, and main resort area. Everything was clean, spacious and very comfortable. I would definitely recommend staying there.
Tamara
Excellent, 3 years ago
The location and unobstructed views might have overshadowed the clean and well equipped condo a bit. Everything was perfect down to Tom who is a super responsive host. Thank you!!
Danny
Excellent, 3 years ago
Everything about this stay was perfect. Tom is an amazing host. If we could, we would have given this stay a 6/5 rating. Above and beyond all around. Definitely check this place out! We will be coming back as soon and often as we can.
Lucas
Excellent, 3 years ago
The natural context is incredible and the infrastructure of the place is complete and integrates with the atmosphere. The unit is very well located and equipped. The overall experience was excellent!
Toni
Excellent, 3 years ago
Great spacious house in an excellent location. With all of the amenities this house offers it’s definitely a great value.
Maria
Excellent, 3 years ago
We had a wonderful time. The view from the balcony was beautiful. The condo had everything we needed. It was clean and comfortable.
Lulu
Excellent, 3 years ago
The place is amazing, the house is very well cared for, it has everything you need for your vacation, it is quite quiet and quiet, it has excellent views of the surroundings, it is quite spacious and the pool is super comfortable. It is close to the beaches and the Rancho Santana Main Room. We would definitely stay at this place again. Tom was an excellent host, was always available and knows how to respect his guests' privacy.
Oliver
Excellent, 3 years ago
Great airbnb, view is better than the pictures
Laury
Excellent, 3 years ago
Tom’s place was amazing, he was super prompt and communicated with us well ahead of time for our check in to be smooth. The place is gorgeous and would recommend to anyone looking for a place in Rancho Santana!
Gabriel
Excellent, 3 years ago
This house is beautiful, excellent for families and small children. The price is very good, Tom is an excellent host, we will definitely return to this place!!
Mistykita
Excellent, 4 years ago
Nice cozy apartment, nice view, good communication and excellent cleanliness, I would definitely come back
Melvin
Excellent, 4 years ago
Excellent
Antuan
Excellent, 4 years ago
Everything amazing
Lara
Repeat guest
Good, 4 years ago
A comfortable, spacious house set in the hills of Rancho Santana. The home is a short 2-minute drive to Playa Escondida and Rosada and not much farther to the main clubhouse. The space has some lovely patio and balcony spaces, a fully-equipped kitchen, small lounge pool, and a good layout for families or groups of friends. Tom made himself readily available a few days before our stay and checked up to make sure everything was okay.
Jissette
Excellent, 4 years ago
Beautiful house super clean the communication with Mr.Gordon was excellent he was just a phone call away I really appreciate everything definitely I will stay again
Narin
Excellent, 4 years ago
Nice house, very clean, easy check-in and check-out. We especially enjoyed the beautiful view and the swimming pool surrounded by a nice garden.
Alana
Excellent, 4 years ago
We definitely enjoyed our stay, Tom and his wife were excellent hosts. They take great care of the details. The condo has a great location and a beautiful view. In addition, the beds and bathroom were very clean. Beautiful and comfortable condo!!
Maria Albertina
Excellent, 4 years ago
This house is a must! Tom is incredible host and the apartment, is well equipped and comfortable. The view is incredible. We spent most of our time outdoors in the pool and the differents beaches. Everything was precise. Thank you for a great stay! We all enjoyed it. Everything was perfect.
Laurie
Excellent, 4 years ago
Great stay!! Place was amazing! Highly recommended! Tom responds fasts and is attentive to any need you might have. Very friendly! Will definitely be going back.
Jason
Excellent, 4 years ago
My family and I had a great time in Rancho Santana. The condo was beautiful and in a great location. We were lucky enough to meet Tom personally. He was a great host. Thanks again Tom!
Andrew
Excellent, 4 years ago
Great apt. Perfect location. Wonderful holiday weekend.
Kelly
Excellent, 4 years ago
Beautiful house! This house is HUGE! luxury, with great ocean views! great location within Rancho Santana. Tom was very helpful. Any questions I had he answered right away. When we needed the pool pump turned on he sent a guy over right away. Very attentive. Very nice luxury house. Great for a big family
Javiera
Excellent, 4 years ago
Excellent place! Very clean and nicely equipped. Loved our weekend at Rancho Santana
Cristian
Good, 4 years ago
Everything was perfect.
Rick Lennie
Excellent, 4 years ago
The place is incredible, the house has everything and it is a great experience/El lugar es increíble, la casa tiene todo y es una gran experiencia.
Romy
Good, 4 years ago
A beautiful place to rent and enjoy with the family. Amazing beaches and a peaceful place to enjoy for vacations. The house makes you feel like you are at home and has everything you need
Lester
Excellent, 4 years ago
It's an excellent place to spend family time. It has all the necessary conditions.
Bradley
Excellent, 4 years ago
This house is beautiful, it offers sweeping ocean views, especially from the second deck and master bedroom. It's spacious, well equipped, and the pool is great. It's quiet, well-maintained, and the TV is huge. You can't miss with this house, and Playa Santana. Tom is a great host, and he knows to give you privacy, and when to be available - that's much appreciated.
Jacky
Excellent, 4 years ago
The house is gorgeous and spacious with an amazing view. The communication with Tom was great and we look forward to staying again in the future.
Yerald
Excellent, 4 years ago
Excellent house, very comfortable and spacious.
Veronica
Excellent, 5 years ago
The house is beautiful, impeccable! Beautiful nearby beaches. Super windy for being on a high hill. Excellent attention.