Five Star Property Mexico

Reviews

Superhost

198 total reviews · 4 listings · 2 locations

91% rated 5★

198 reviews

4.91

2019–2026

Cleanliness 4.9

Accuracy 5.0

Communication 5.0

Location 5.0

Check-in 4.9

Value 4.8

198 reviews

2 Level

Fred

Repeat guest

Excellent, 2 weeks ago

This my second time staying here and the family enjoyed every minute of the stay again, unbelievable place to relax and enjoy your stay

Everything fine thanks

Host Response

Thank you for your comment! We are so glad that your stay was pleasant. We look forward to welcoming you back soon.

El Cantil is a great place to stay. We really feel very comfortable. All staff are very friendly and helpful. The facilities are exactly as advertised, and the swimming pool and lounge chair areas are very clean. It's our second time in Cantil. We'll be back soon.

Host Response

Thank you so much for your wonderful review! We're glad to hear that you enjoyed your second stay at El Cantil. It means a lot to us to know that you felt comfortable and well taken care of, and that you enjoyed the clean facilities, the pool, and the rest areas. We hope to welcome you again very soon!

It was perfect for our 3 generation trip for 6. All stayed together without being on top of each other. Stunning view of pool and ocean. In the middle of everything, can walk everywhere. Management company was above and beyond.

Host Response

Thank you so much for the wonderful review! We’re thrilled to hear the condo was a perfect fit for your family trip and that everyone had plenty of space to relax. We’re so glad you enjoyed the stunning pool and ocean views, as well as the convenient walkable location. We truly appreciate your kind words about our management team and hope to welcome you back again soon!

We had a wonderful stay in Cozumel and the condo made it even better! Our views were beautiful especially at sunset, it comes equipped with so many beach items and a fully stocked kitchen. It is super spacious for a family. There is even beach access right across the street with good food. We would definitely stay here again!!

Host Response

Thank you for your wonderful review! We're so happy to hear that you and your family had such a great stay. It's great to know you enjoyed the beautiful sunset views, the convenient beach access just across the street, and the amenities in the condo. We look forward to welcoming you back for another fantastic stay!

We had a wonderful stay at El Cantil! The seventh-floor view was absolutely beautiful and one of the highlights of our trip. The listing photos were completely accurate—the condo looked exactly as advertised, which we really appreciated. The host was very responsive and easy to communicate with throughout our stay. We also took advantage of the laundry service one day (for a small fee), and it was convenient and well worth it. We've stayed at El Cantil many times over the years, and it's one of our favorite places in Cozumel. This particular condo is definitely one of our favorites. It's comfortable, well-maintained, and in a fantastic location. We wouldn't hesitate to stay here again and highly recommend it to anyone visiting Cozumel!

Host Response

Thank you so much for your thoughtful review! We're thrilled to hear that you enjoyed the stunning seventh-floor views and had a great experience with our team's communication. It's especially meaningful to know that this condo stands out as one of your favorites. We look forward to welcoming you back to Cozumel for another wonderful stay!

We had a wonderful stay in 6A. The host was very responsive to the few questions we had. The view was absolutely breathtaking. Thank you!!

Host Response

Thank you so much for the kind words! We're thrilled you enjoyed your time in 6A and that the views made your stay special. We truly appreciate your courtesy in reaching out with questions—it's our pleasure to help guests have the best experience possible. We'd love to welcome you back soon!

Great location, pool was amazing. The beach wasn’t the best. For the price, They should try to invest a little bit money to keep area clean of sargassum, I know is the seasons but if they keep up they can control the amount that accumulates. Other than that place was great. Would definitely consider for future trips.

Host Response

Thank you for your kind words! We're so glad you enjoyed the location and the pool. We also appreciate your feedback regarding the sargassum. While seasonal seaweed is a natural occurrence and beach maintenance is managed by the local authorities, we understand your concerns and appreciate you sharing your experience. We look forward to welcoming you back!

Loved our stay. Staff were friendly and communicated well. Loved the space, the pool, and everything nearby. We will stay here again next time in PDC.

Host Response

Thank you so much for the wonderful review! We're thrilled you enjoyed your stay and appreciated our team's hospitality. The pool and location are definitely highlights of our property, and we're so glad everything exceeded your expectations. We'd love to welcome you back next time you're in Playa del Carmen. Safe travels, and we look forward to seeing you again!

Pictures do not do this place justice! Beautiful condo and beautiful views! From the staff to Five Star, everyone was super friendly and helpful! We will definitely be back to this place!!

Host Response

Thank you so much for the wonderful feedback! We're thrilled you enjoyed your stay and that our team made your experience special. The views really are spectacular, and we're so glad the photos didn't capture just how beautiful it truly is in person. Your kind words about our staff mean the world to us, and we can't wait to welcome you back soon. Thank you for choosing us!

We had an absolutely incredible stay. It was actually beyond our expectations. We felt completely safe and secure and peaceful the whole time even though we were only a couple of blocks off of the main tourist area. We had a couple of issues that were immediately fixed and resolved, and everyone we spoke with was polite and helpful. The apartment was completely clean and spacious and beautiful. We would definitely stay here again!

Host Response

Thank you so much for your kind words. We're delighted to hear you had a wonderful stay. We're glad everything met your expectations, and we hope to welcome you back soon.

Wow! Condo was so perfect for our 6 nights. Filtered water, big living space. Plenty of room for 5+ adults. Walking distance to everything and a market across the street. I can’t say enough good things about this place. Would stay here again in a heartbeat.

Host Response

Thank you so much for your wonderful review! We’re thrilled to hear the condo was a perfect fit for your stay and that you enjoyed the spacious layout and convenient location close to everything. We would love to welcome you back anytime!

Thank you very much for a wonderful stay in a truly fantastic, beautiful, and comfortable apartment! The apartment had everything we could possibly need. Beautiful views, all the amenities, great bathrooms, beautifully furnished. A pool and the sea for swimming right outside, with great amenities. We were able to park safely in the garage, and the staff was very friendly. Supermarket right across the road, and within walking distance of many restaurants. We could have stayed here longer!

Host Response

Thank you so much for your wonderful review! We’re delighted to hear you enjoyed the apartment, the beautiful views, and all the amenities. We’re also glad you felt well taken care of by the staff. We’d love to welcome you back anytime!

We had a wonderful stay at 7b. The beds were incredibly comfortable and the air conditioning worked perfectly, which made it easy to relax after long days in the sun and water. One of our favorite spots was the beautiful deck with a daybed overlooking the ocean—an amazing place to sit, unwind, and enjoy the view. The pool area was great, and the hot tub was excellent—especially because it heated up nicely, which was perfect after long scuba diving days. We also loved being able to swim right off the dock into the ocean. It made the whole experience feel like a true island getaway. Overall, a fantastic place to stay in Cozumel. We would absolutely come back!

Host Response

Thank you for your wonderful feedback! We're thrilled to hear you enjoyed your stay and found everything comfortable and relaxing. We're glad you loved the deck view and the pool area. We look forward to welcoming you back soon!

This may have been our best find ever on AirBnB. This spacious apartment was in a lovely, safe building that was far enough removed from downtown to be quiet even during the peak of Carnaval, but just a five-minute, $7 cab ride to wherever you want to go. The pool was big and beautiful, and never any competition for chaise lounges (and we were there in peak season). Whatever you could possibly need was just a few clicks away with Alex seemingly always online to promptly answer questions, arrange tours, activities or any kind of transportation, always with grace and kindness. And, oh my gosh, the views! Coffee in the morning on the huge wraparound terrace watching the cruise ships come and go was as relaxing as it gets, not to mention the stunning sunsets. This is a gem.

Host Response

Thank you so much for your wonderful review. We're delighted to hear you enjoyed your stay and found the location ideal. We strive to provide a relaxing and enjoyable experience, and it's great to know we succeeded. Warm regards, [Your Name]

Our second stay at this property was just as great as the first. The unit is so comfortable and clean and updated. The property is excellent for a family but would also work for a girls/friends trip! The people on site are so friendly and helpful, from the staff at the front door to the housekeeper. The property management company communicates well and is so responsive. I always felt informed, and the couple of times I had a question or something went wrong, I got a response and a solution quickly. Highly recommend!

Host Response

Thank you so much for your kind words! We're delighted you enjoyed your stay and found the property comfortable and clean. We're thrilled to hear you'd recommend us to others. Thank you for staying with us!

Lovely unit…third time in the building. could use a little freshening, but the beds are all super comfortable! employees of building and management company are all great, always happy to help! location is a little hectic when the cruise ships are in port….we counted seven one day. but, when they’re gone, it’s very quiet and peaceful. sunsets are magnificent. a few restaurants in the area (paprika’s is the best), but it’s only a $10 taxi ride to town with lots of choices available. cozumel is our go-to place for winter getaway!

Host Response

Thank you for your kind words and valued feedback. We're delighted you’ve enjoyed your stays with us. We'll take your suggestion to freshen the unit into consideration. We're thrilled you found our beds comfortable and our staff helpful. Enjoy your winter getaway!

The condo was very nice and comfortable. It looked out across the pool to the Caribbean with Cozumel in the distance. It had great privacy and the noise at night from nearby bars was easy to block out. The communications from the staff at 5 Stars Properties was outstanding. They responded quickly, addressed our question/need and were alway helpful. This is true for the staff at the front desk. Don't miss a chance to talk with Paco on about any topic, including the nearby delights of Playa del Carmen. In decades of coming to Mexico, this is the best property at which we have stayed and the best management team we've ever interacted with.

Host Response

Thank you for your wonderful review! We're delighted to hear about your enjoyable stay and the seamless experience with our team. We look forward to welcoming you back soon.

The place was beautiful and exactly what we needed space-wise. It was clean and cozy, and the view was the highlight of my stay. I do wish the parking description had been clearer, as we had to park at the grocery parking lot. In terms of noise, if you’re looking for a peaceful stay, this may not be the best option. There is a resort next to the building, and if there are events in town, you will definitely hear them—even with all the doors closed. I loved how clean and well-decorated the place was; it made me feel very comfortable. The staff was nice and friendly. Just be aware that they may come in during the morning to do some cleaning, which is nice but was unexpected while we were there. One thing I would definitely wish was different is having control over the AC temperature. We were coming from cooler weather, and although the island had some cool days, the first night was a challenge. In the summer, this may not be ideal, especially if you like sleeping in cooler air.

Host Response

Thank you for your thoughtful and detailed feedback. We’re happy to hear your stay was comfortable and enjoyable. We appreciate you pointing out the parking, noise, AC control, and housekeeping timing, as this feedback helps us set clearer expectations and identify areas to improve for future guests. We’re grateful you chose to stay with us and hope to have the opportunity to host you again.

The unit is in the El Faro Residences, which is a very well-maintained property conveniently located ocean front and just off the Fifth Avenue pedestrian mall. It is easily walkable to many great shops and restaurants, and there are nearby taxi stands for longer journeys. The unit itself is nicely appointed. The bathroom plumbing is showing signs of age; corrosion buildup affects the water flow in the sinks and the showerhead drips when you switch to the wand output. The wi-fi is ok downstairs (there were occasional brief hiccups that caused wi-fi calls to drop), but is pretty limited in the upstairs bedrooms.

We had a wonderful stay here as a family. The location is excellent — perfectly situated and easy to get around — and the views are truly impressive, the kind you don’t get tired of, whether in the morning or at the end of the day. The apartment was spotless. Everything felt extremely clean, well cared for, and thoughtfully prepared. You can immediately tell when a place is maintained with real attention to detail, and this is one of those rare stays where cleanliness and order are taken seriously. What really stood out to us was how well equipped the place was for travelers. There were amenities and small details that most hosts usually overlook, but here they were clearly considered, making the stay much more comfortable and stress-free. It genuinely felt like a place designed by someone who understands what guests actually need. Communication was smooth, the check-in process was easy, and overall the experience exceeded our expectations!! Thanks

Host Response

Thank you for your wonderful feedback! We're delighted to hear you enjoyed your stay. We strive to make our guests feel at home with exceptional cleanliness and thoughtful amenities. We're glad you appreciated our location and the care we put into every detail. Thank you for choosing us!

I can’t say enough positive comments about this property. The condo was spotless and well stocked. The views were stunning and we loved watching the ships come in and out. We walked everywhere we went and we even used a rented scooter for a day to go a little further. I loved this stay and will be back!

Host Response

Thank you so much for your review and we are thrilled that you had such a nice time! Please come see us at Palmar in Cozumel again soon!

Show More

Pablo

Excellent, 9 months ago

Beautiful Airbnb and host, very good vibes! Super good location with very nice views

Host Response

Gracias por tu amable comentario. Nos alegra mucho que hayas disfrutado de la disposición y la ubicación. Si tienes alguna otra sugerencia o necesitas algo, no dudes en decírnoslo. ¡Volverás pronto!

Me and my family loved the accommodation, it's definitely a place we'll go back to. Although there was a small issue with communication, the entire Five Star team responded quickly and supported us at all times. The place is spectacular, super quiet and with an excellent location, since you have access to many places to eat within walking distance, clubs, convenience stores, etc.

Host Response

¡Gracias! Nos alegra mucho que hayan disfrutado su estancia. Entendemos lo importante que es una comunicación fluida, y nos complace saber que nuestro equipo estuvo a la altura. ¡Esperamos tenerlos de vuelta pronto!

The condo itself was amazing. The host at Five Star was also amazing. Super clean and gorgeous views. The proximity to the stores was also a huge perk. The balcony provides plenty of space to enjoy sunsets and happy hour. The absolute highlights or maybe I should say the unexpected highlights were the incredible water pressure and the beds were incredibly comfortable.

Host Response

Thank you for your wonderful review! We're thrilled to hear about your amazing experience. Your comfort and satisfaction are our top priorities. We're delighted that you enjoyed our clean, gorgeous condo, its stunning views, and convenient location. We look forward to welcoming you back!

This place is phenomenal. The location is perfect-directly across the street from the grocery store, far enough away from Centro to avoid the cruise crowd but close enough to walk to all the amazing restaurants or snag a taxi. We dove with Aldora divers and they picked us up directly from the condo dock. The condo was beautifully decorated and incredibly well stocked-tons of pool towels, all the kitchen necessities, even a small cooler and insulated cups to bring down to the pool. The pool itself was great and we hardly saw another person there the whole week plus it has a hot tub for cooler evenings. They even have a fresh water dunk tank for dive gear. 10/10 stay-we were so sad to leave and already planning a return trip.

Host Response

Thank you so much for your amazing review! We’re thrilled you enjoyed the condo and its amenities. We can’t wait to welcome you back for another stay!

Four singles stayed. We each had ensuite baths and gorgeous views, some of the ocean, some of the city. Very helpful cleaning staff and concierge. the grounds are great with pool and hot tub. So easy for snorkeling and diving. We were picked up at the pier there for diving. The location of the condo on the corner was amazing! Everything worked well. Location to downtown and grocery stores is great. Loved the design of the condo and it is very well maintained. We so enjoyed gathering on the veranda and seeing the ocean, sky, and everyone having fun being away from the USA. Hoping to come back next year!

Host Response

Thanks Nikki! We are so happy that you enjoyed your stay at El Cantil. We look forward to your next stay!

2 Level

Fred

Repeat guest

Excellent, 11 months ago

I love the place and place have a lot of space for everyoneand feets from 5th ave and the beach

Host Response

Thank you so much for the 5 star review, we appreciate it! El Faro is certainly a unique destination and we are happy that you were able to enjoy it. We look forward to your next visit!

This is a very comfortable condo in one of the best locations in Cozumel. Directly across the street from 2 large grocery stores with everything you could want. Walkable to many restaurants and an easy taxi ride to the rest of town. The management was promptly responsive to a small need that we had.

Host Response

Thank you for your kind review. We're delighted to hear you enjoyed your stay and found our location convenient. We strive to provide a comfortable and responsive experience for all our guests. Safe travels!

One of the best AirBnB experiences I've ever had, I liked everything but I'll name what caught my attention the most: Spectacular view (dream sunrises and sunsets), the infinity pool with few people, the best, the very nice cliff. The apartment is super nice and exactly as shown in the photos. I loved the huge living room TV with access to platforms. The quality of beds, sheets, mattresses and excellent cleaning service. There's a supermarket across the street and that's important to me. And the location in relation to restaurants and the center is also very convenient. I had a great time with my family.

Host Response

Muchas gracias por tu increíble reseña! Nos alegra mucho que tú y tu familia hayan disfrutado del departamento y sus comodidades. Estaremos encantados de volver a darte la bienvenida cuando quieras!

Overall, this was a place to stay. This was our third time to the area and the two previous times were at Airbnb’s further north. It was so convenient being right across from a large grocery store and walkable distance from the main area of town. The unit was extremely clean and well maintained. The only down side for us (and it’s minor & this is families with multiple small kids) is not having access to washer / dryer and no floor cleaning supplies being available. We have 4 kids so we need to be able to sweep everyday after meals. The maid service was fantastic every third day, but I just like to keep clean floors after all meals. Also, I didn’t realize there wasn’t access to the washer/ dryer in the unit until we arrived. But that’s not on the owner’s part—I just assumed bc each of the other locations we visited provided access to laundry. Also, there was no first aid kit. My son took a fall while we were out so that would have been helpful. The maid does a FANTASTIC job as well!

Host Response

Thank you for your detailed review. We appreciate your feedback and are glad to hear that you found the unit to be extremely clean and well-maintained. We understand your preference for having access to a washer/dryer and cleaning supplies, and we will consider adding these amenities in the future. Our maid can take care of laundry during your stay as well for a small fee. We're pleased that you found the maid service to be fantastic, and we hope you had an overall enjoyable stay. We look forward to welcoming you back in the future.

This place was great- very spacious and the views were unbeatable. Best part was the balcony overlooking the pool and the ocean.

Host Response

Thank you for your positive review. We are delighted to hear that you enjoyed the spacious accommodations and the breathtaking views from the balcony. It is our goal to provide our guests with a memorable experience, and we are glad that we were able to meet your expectations. We appreciate your feedback and look forward to welcoming you back in the future.

Great location! Easy walk to the Ferry Terminal, Restaurants/Bars, Shopping, Beach. Security was quick to check wristbands when entering. Inside was clean. Washer was out of order and we didn’t find out until the middle of our stay when it was time to wash a load. However, the resort had a guest laundry room with 3 new washers and 3 new dryers $1 to wash, $1 to dry. It was very convenient to wash a load while relaxing at the pool. While it’s close to everything, you should expect to hear the music from downtown bars/restaurants. Each room has individual A/C units and fans. They (fans and A/C) blocked the music noise coming from the restaurants and bars in the area (upstairs). The downstairs had two twin beds and you will hear the music because the room is an extieror wall and the upstair rooms have bathrooms that help with blocking the noise. So upstairs you couldn’t hear anything while the A/C and fans were on. We will definitely comeback to stay at El Faro. Coral #303

Host Response

Thank you for your review and are glad to hear that you enjoyed the great location and convenient amenities. I am sorry the washer /dryer broke prior to your arrival. We are working on a replacement and should be here in a couple of weeks. Our staff is happy to provide tokens for the common area washer and dryer in the meantime. We look forward to welcoming you back in the future.

Myself and 4 friends stayed here for 4 nights. The pool was incredible, staff would bring umbrellas when requested and it was right next to the beach so you could go between both based on preference. We had a few plumbing issues and the management was incredibly responsive and sent someone to fix the issue within the hour. Location is walkable to 5th avenue and beyond, grocery stores were within walking distance and you are able to get ubereats delivered if necessary. Overall a great place to stay, would return.

Host Response

Thank you for the detailed and positive review of your stay. I'm glad to hear that you and your friends had an enjoyable time, and that the staff were responsive in addressing the plumbing issues. We appreciate your feedback and look forward to the possibility of welcoming you back in the future.

Everything was absolutely amazing about this property! The view when we first walked in was breathtaking and none of us could believe it was ours for a whole week. The amenities were beautiful, the area was so walkable. All of the restaurants are amazing. The pool was perfect. Jesus at the pool with the umbrellas and tables was awesome and friendly. Having three bedrooms was amazing. Loved every piece of this amazing property!

Host Response

Thank you so much for the wonderful review of our property! We are thrilled to hear that you and your family had such an amazing time and found the amenities, location, and overall experience to be exceptional. It's great to know that Jesus and the rest of the team were friendly and helpful during your stay. We appreciate your kind words and look forward to welcoming you back in the future.

We could not have been happier with our choice. Condo was beautiful and was in a perfect location. Staff was amazing and helpful. Luis was awesome. The condo and the property was very clean and well maintained. The convenience of the grocery store across the street, location, and gorgeous views from our balcony were amazing. We didn’t want to leave. Will definitely be back. Thank you for a perfect vacation and a beautiful spacious place to call home for a week!

Host Response

Thank you so much for your wonderful review! We are thrilled to hear that you had such a fantastic experience at our property. Your kind words about the condo, the staff, and the overall convenience and beauty of the location are greatly appreciated. We look forward to welcoming you back in the future for another perfect vacation.

What an amazing week we had in this unit! It was convenient to everything. Our dive shop was able to pick us up from the pier, and the pool and hot tum were very welcoming! This condo met all our needs and desires!!

Host Response

Thank you for your wonderful review of our unit. We are delighted to hear that you had an amazing time and that the location, amenities, and overall accommodations met your needs and desires. We look forward to welcoming you back in the future.

We thoroughly enjoyed our stay! The views from the balcony are absolutely incredible, and the location cannot be beat for walking to grocery stores, restaurants, bars, and entertainment. Two of the bedrooms and en suite bathrooms were on a different A/C unit than the other two, and one unit appeared to be a bit quirky so one side of the unit seemed noticeably warmer than the other side. The temps during our visit were relatively mild (around 80 Fahrenheit during the day) so it was not a problem at all. This was the only very minor imperfection. The unit was very clean and very comfortable and definitely matched the photos and description. Great availability of hot water for showers and all basic necessities in the kitchen. The provided elevator key cards worked flawlessly every time, and the doormen were always very friendly and professional. My only regret is that we could not stay longer. :) Thank you for a great place to stay!

Host Response

Thank you so much for your detailed and positive review. We're delighted to hear that you thoroughly enjoyed your stay and found the views, location, and accommodations to be excellent. We appreciate you bringing the minor issue with the air conditioning to our attention, and we'll look into addressing that. We're glad to hear that it didn't significantly impact your stay. We're grateful for your kind words and look forward to welcoming you back in the future for an even longer visit.

We enjoyed our stay at this condo. The location was amazing. Our favorite was the pool, and that everything you need is within walking distance. The staff and security were great. We found the kitchen lacking for basic things to make it truly usable for cooking. Measuring cups, hot pads, dish towels, dish drying rack, some of the kitchen items were dirty in the cabinets ect. The bathroom showers had mold along the bottom and spots on the floor, Kitchen and bathroom counters not as clean as we would have expected when checking in. We did go to Walmart and bought some cleaning supplies to wipe down the surface.

Host Response

Thank you for taking the time to provide a detailed review of your stay. We appreciate your feedback and will use it to improve the overall experience for future guests. We are glad to hear that you enjoyed the location and amenities, such as the pool and nearby conveniences. However, we regret that there were some issues with the cleanliness and kitchen supplies. Rest assured, we will address these concerns and ensure that our standards are consistently met.

2 Level

⁨Lawrence (Larry)⁩

Repeat guest

Excellent, 1 year ago

The unit is spacious and nicely furnished, and the El Faro Condominium common areas are well staffed and well maintained. With its proximity to Fifth Avenue, there are many shops, restaurants and bars nearby; the downside is that you can hear them in parts of the unit at night, so I would pack ear plugs if you’re a light sleeper. The beach right in front of the hotel comes right up to the pool deck, and is rocky, but there’s a sandy swim beach about 50 yards away.

Host Response

Thank you for your detailed review! We’re delighted to hear you enjoyed the condo and its central location. We hope to host you again for another enjoyable stay!

The apartment was great for our family of 5. It’s clean, spacious and located in a very convenient location. We loved the pool and the beach right in front. The only thing that bothered us was the noise. Having read the other reviews we brought our earplugs. However, the noise level in the downstair bedroom was a bit too much. Even with earplugs you can get woken up. Without this problem it would be a perfect stay. The bedrooms upstairs were alright noise-wise.

Host Response

Thank you for your thoughtful review! We’re so glad to hear the apartment was a great fit for your family. We’re sorry the noise in the downstairs bedroom affected your stay. Due to the central location of this property next to restaurants and bars, unfortunately some noise is possible. We hope to welcome you back for an even more enjoyable stay in the future!

Show More

Natasha

Repeat guest

Excellent, 1 year ago

Great Condo with amazing view Great location. Will stay again

Host Response

Thank you for the wonderful review! We're delighted to hear that you enjoyed your stay and the amazing view from our condo. It's great to know that the location was perfect for your needs. We look forward to welcoming you back in the future.

The place is beautiful and comfortable, it has an amazing view 🥰 There are many places to go to eat and bars nearby. Just one detail, the Jacuzzi is private so you can't use it. I would definitely stay there again.

Host Response

Muchas gracias por tu amable reseña. Me alegro de que hayas disfrutado de la hermosa vista y la comodidad de nuestras instalaciones. No tenemos un Jacuzzi promocionado , ya que no contamos con uno. Lo siento

Overall we really enjoyed our stay. The condo was very spacious, perfect location right on the beach w/ a beautiful view, kitchen had everything we needed and we cooked often, property management was very responsive and helpful. Lots of yummy restaurants nearby. We went in off season so there were always open chairs at the pool. Our only piece of feedback is that we found it would have been helpful to have had the pool rules written in the listing since we stayed with a group. Pool only allows for 1 umbrella per apartment which didn’t allow for everyone the apartment holds to have shade if/when needed. It was overcast most days so it worked out but would have been nice to prepare for prior.

Host Response

Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed the condo and its location. We also appreciate your feedback about the pool rules and will take that into account for future guests. We’re glad the overcast days made it manageable. We hope to welcome you back for another enjoyable stay in the future!

We loved our stay at El Faro. Clean condo. Clean property. Nice workout room. Beautiful pool. Fabulous location. Would definitely stay here again. Five Star was easy to communicate with, and very responsive, timely, and informative. Flexible on check out time, which was such a relief! Thank you for a wonderful and easy process that helped make our week so relaxing and fun!! Property management and Five Star Property were both outstanding!

Host Response

Thank you so much for the wonderful review of your stay at El Faro Elizabeth ! We are delighted to hear that you enjoyed the clean and well-maintained condo, the fantastic facilities, and the convenient location. We also appreciate your kind words about the excellent communication and flexibility provided by our team. It was our pleasure to assist in making your vacation relaxing and fun. We look forward to welcoming you back in the future.

I read a lot of reviews before booking this place. There are a number of condos in the same complex available through Airbnb. We chose this one because it already had excellent reviews, and I would like to add mine. We brought five adult children and everything was just fantastic. There was plenty of room to spread out, no problems with noise, and absolutely everything was wonderful. Having three full bathrooms and laundry was great. We spent most of our vacation in the pool and the local neighborhood. We ate out each night at walkable distances, and the staff was incredible. Paco at the front desk was always helpful, and the young lady who cleaned for us a couple of times was so sweet.

Host Response

Thank you for your detailed and positive review. We are thrilled to hear that you and your family had a wonderful stay at our property. We're so glad you were able to fully enjoy the pool and the local neighborhood. We appreciate you taking the time to share your experience, and we hope to welcome you back in the future.

We booked this Airbnb for my 30th birthday trip and it was absolutely the best decision! The views from the living room & balcony were so beautiful. The hammock on the patio was amazing to relax on. We felt right at home! There was plenty of space for the 6 of us. Each bedroom had its own bathroom/shower & there was even a 4th bathroom which was nice. The living room & kitchen were such a great hang out spot for us. The couch was so comfortable. We loved how fully stocked the Airbnb was with towels and essentials. The housekeeper and condo staff were super friendly. We loved seeing the cute cats at the entrance. We felt so safe while staying at Palmar. We loved that it was walking distance to many restaurants, live music & shops. Right below the condo was an Oxxo and our fave, Coco Cafe - we got açaí bowls every morning! Alex was super responsive and accommodating. We will definitely be back. We can’t wait to visit Cozumel again soon!

Host Response

Thank you so much for your amazing review! We're thrilled to hear that your birthday trip was a success and that you enjoyed your stay at our condo. It's fantastic to know that appreciated the beautiful views, relaxing hammock, and comfortable amenities. It was a pleasure hosting you, and we look forward to welcoming you back for another wonderful visit to Cozumel soon!

We had an amazing stay. The condo is gorgeous. Kitchen amazingly well stocked. And the layout is terrific. We had our two boys + our nanny with us, and there was plenty of space for everyone. Full bath in each bedroom came in handy -- especially after a day at the beach. Alex was super responsive throughout our stay. Everything was easy and seamless. We would definitely come back. The pool is a bit chilly in the winter months. But we just used the pools at the beach clubs (and mostly just swam in the ocean). I will say that the food options in the immediate area are fine but nothing to write home about. But there are lots of amazing places a 3-10 minute drive north.

Host Response

Hello Maria, Thank you for sharing your wonderful experience with us! We're thrilled to hear that you found the condo gorgeous, well-stocked, and with a terrific layout. It's fantastic that there was ample space for everyone, and the full baths in each bedroom proved handy after beach days. We're pleased to know that Alex's responsiveness contributed to a seamless stay. And sorry the pool isn't heated but glad you enjoyed other pool and the ocean!

Our group had a great time in PDC. The condo was nice, LOVED the view and the location (so close to downtown PDC with lots of shopping and restaurants and things to do without the need to get a taxi). The kitchen was very small but sufficient (we didn't really use it). The beds were comfortable. Bring earplugs if you are a light sleeper--the music from the nearby clubs can get quite loud, especially in the downstairs bedroom and the upstairs bedroom on the left-hand side. The wifi is good downstairs but not great when you are upstairs. The receptionist downstairs was very kind and helpful.

Host Response

Thanks for your review Michele I am glad you enjoyed your stay and I agree this unit has a great view! We hope to host you again .

Loading...

Breasy

Buy. Rent. Easy. Vacation rentals across Central America.

Explore

RentFor property managersAI agents

Destinations

Costa RicaMexicoNicaraguaAll destinations
Costa Rica

© 2026 Breasy. All rights reserved.

All destinations