Carlos

N

Natalia

2 weeks ago

5.0

5BR Villa in Valle de Bravo

We loved the place. It's very beautiful and very close to everything ❤️

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Matt

4 weeks ago

1.0

5BR Villa in Valle de Bravo

Two things defined this stay: what wasn't disclosed, and what happened when it rained. At check-in we found active house construction on both neighboring houses - never mentioned before booking. Through the week: an expired mold, smell/humidity, faucets that didn't work, dead electrical outlets. On our last night, heavy rain came straight through the glass roof onto the beds. Water ran through live light fixtures and pooled in more than five spots across the house. With water around electricity, no one could safely sleep in the beds, so my family spent the night on couches. When we raised it that night, the host told us we were "being special." When we asked for a refund, he conditioned it on a 5-star review - in writing - and tried to move us off app. We kept everything on Airbnb. The house photographs beautifully. Until the roof is repaired and the hosting approach changes, think twice before booking with family in rainy season.