Mati
Reviews
Superhost93 total reviews · 3 listings
92% rated 5★
93 reviews
4.91
2020–2026
Cleanliness 5.0
Accuracy 5.0
Communication 4.9
Location 4.9
Check-in 4.9
Value 4.9
93 reviews

Pablo Adrian
Excellent, 8 months ago
perfect for relaxing and getting to know the area

Christophe
Excellent, 8 months ago
Absolutely perfect stay at Mati's! The accommodation is amazing, with a totally unobstructed view of the greenery and a very pleasant large balcony. The beach is within a 5-minute walk, and restaurants are close by, which is very convenient. The accommodation is extremely quiet, without any nuisance, ideal for relaxing. The bedding is super comfortable, and the pool is really beautiful. We would recommend it without hesitation and will be happy to come back!

Daniel
Excellent, 8 months ago
Thank you Mari, for accommodating

Molly
Excellent, 8 months ago
We loved our stay at Mati's place! The building is a perfect place for a family or group. We loved the pool - it was really spacious, had plenty of loungers, and was staffed for drinks and light food. Our kids met other guests and had the best time playing in the pool with them! There are SO many great places to eat nearby and the beach is an easy walk. We did not need a rental car and enjoyed that everything felt safe, accessible, and easy for a family.

David
Excellent, 8 months ago
The only complaint was that the dishwasher did not work… Besides that everything is fantastic. The rooftop pool is wonderful. Location is excellent great places to eat and drink just steps from the condo, which is highly secure with a front desk that always has a smiling trustworthy person behind it.

Devin
Excellent, 9 months ago
Had a great stay at this Airbnb! Great location just a walkable distance to 5th avenue but enough distance to enjoy some peace and quiet for sleepy time 😴😋 the AC worked well and kept us cool at night. Felt safe and secure with having to check in to make sure we are supposed to be there and we had to use a fob to get in the building after that. Also, Mati was accommodating to a change in our booking and was always responsive to our messages when we needed a little help. ☺️

Claudio Enrique
Excellent, 9 months ago
Highly recommended!!!

Matt
Excellent, 9 months ago
Mati was great and the place was close enough to things but far away from the annoying tourists

Dominique
Excellent, 10 months ago
Beautiful accommodation in the most beautiful area of Playa!

Vero
Excellent, 10 months ago
The apartment is very close to Fifth Avenue, which is a great advantage In addition, it is very nice, equipped with everything you need and with an incredible pool

Grace
Excellent, 11 months ago
Great affordable spot very close to the beach! We enjoyed the rooftop pool and being able to walk around town. Mati and his team were very accommodating!

Araceli
Good, 11 months ago
Very nice place! Only the air conditioning didn't work well, it suddenly turned off automatically while we were there. We had periods of very hot weather

José Luis
Excellent, 11 months ago
Excellent place, we will definitely return, very good location near good restaurants, apartment with a lot of security, highly recommended accommodation!

Javier
Excellent, 11 months ago
Everything excellent

Ricardo
Excellent, 1 year ago
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Rafael
Excellent, 1 year ago
The apartment is very complete and is very close to all the points of interest in Playa del Carmen. The surroundings are very safe and we were able to walk around at all hours.

Jahaziel
Excellent, 1 year ago
Great location, close to the beach

Yaretzi
Excellent, 1 year ago
The apartment and the facilities are beautiful, just like in the photos, the pool area is very nice, the area is excellent, close to 5th Avenue and the tour pick-up points, 100% recommended, communication with Mati was very clear from the time of booking, at check-in and at check-out. Thank you very much!!

Marisa
Excellent, 1 year ago
I stayed at Mati's apartment for a couple of weeks and it was a nice home away from home. His place is minutes (by foot) from the most beautiful block in Playa Del Carmen in addition to the best grocery store in town. Just about everything you would want to see is within a 30 minute walk but the nearby taxi stand is also convenient. If I had any questions, Mati was quick to respond, which was always appreciated. The complex is tucked away from the hustle and bustle of Quinta Avenida so no real street noise but walls are thin so you may hear a neighbor. If you're a light sleeper like me, bring a sound machine.

Virginie
Excellent, 1 year ago
Ideally located near the famous 5th Avenue. Secure building and very clean apartment. Great pool!

Kerstin
Excellent, 1 year ago
Exactly as described, super great location. by everything but you are in a quiet area. Communication with the host was exceptional. I will stay there again if I'm going to Playa. great for the price. I is perfect for 2 couples, or a family. Bedrooms are opposite with the kitchen living room in between. Full kitchen with everything you need to cook ect. 5 state

Marilu
Excellent, 1 year ago
Thank you very much for everything
Jesus
OK, 1 year ago
I really expected a better place given the price I paid. The elevator almost never worked and I had to carry my family's luggage up the stairs and when I notified the manager, he never gave me a solution to the problem. It does not have a fixed parking space, so you can arrive and not get a place to park your car inside the condominium and you must leave it on the side of the building without lighting. I recommend that at least the price be adjusted according to what they offer

Akaira Travel
Excellent, 1 year ago
It was an unforgettable vacation!! The apartment is beautiful, super central to one of the most touristy avenues of Playa del Carmen!!!! Communication with Mati was super good!! We hope to return soon

Marina
Good, 1 year ago
The place was pretty nice, great pools, wonderful location just 1 block from 5th street. The kitchen was fully equipped to cook. The only downside was the pool filtration system noise starting early morning that you can hear in the bedrooms, so if you’re a light sleeper probably not for you.

Marla
Good, 1 year ago
The Serenada is a great building in a great location. The air would go off all day and night and had to be turned in manually. It was hot and when I questioned it I had many different answers yet it wasn’t fixed. Quick to respond on all accounts and the apartment was great.

Alina
Excellent, 1 year ago
A fantastic apartment where we spent 3 nights with my husband and parents. It was very comfortable, fully equipped with everything we needed, with cozy mattresses and spacious parking in the building. Matt was incredibly responsive and answered any questions immediately. The rooftop pool was beautiful – a perfect place to relax at the end of the day. The location exceeded our expectations: a quiet and peaceful part of the city, yet just a 10-15 minute walk to the lively streets full of restaurants and clubs. We truly enjoyed our stay and will definitely come back again. Thank you for your hospitality!

Daniel
Excellent, 1 year ago
A fantastic place to stay, right within walking distance of the beach. Two large bedrooms, each with its own bathroom. Large kitchen and a large balcony. Great view of a forest and behind it lies the sea. In the kitchen, all the pots, pans, plates you need are available. Communication went great when we had questions. Air conditioning and fans are provided. The location is absolutely quiet, yet numerous restaurants are very easy to reach on foot. You can also walk to the center of Playa del Carmen. The underground car park was very good for our rental car and it did not have to be parked on the street. We also used the common areas on the roof terrace, such as the pool or the gym. You can do it nicely, for example, in the evening. Clear recommendation for the apartment.

Gord
Excellent, 1 year ago
The unit that Mati provided to me was perfect. Everything I needed to feel at home was provided. My accommodations were within a short walk to 5th Ave., some great restaurants, and the best grocery store in Playa del Carmen. As a bonus, a 7-Eleven was also located nearby. The building I stayed in felt very secure and peaceful. Mati is very easy to communicate with and responded to all my messages within just a few minutes.

Petr
Excellent, 1 year ago
Mati was a prompt and kind host who always helped us. The apartment was very nice, perfect for families. Clean and relatively well equipped. We appreciated the beach towels. The apartment has a beautiful terrace with a great view. Its location is also great, close to the beach and also close to the Pate, but protected from the main traffic. We struggled a bit with the app to open the door, but Mati helped. Everything in the building can be heard, so if your neighbors aren't very considerate, you'll know about it. We'll definitely be back.

Michèle
Excellent, 1 year ago
Ideal location for a family stay! Both in a quiet and peaceful neighborhood, yet close to amenities, restaurants, the beach, and 5th Avenue. Having breakfast while watching the sunrise and listening to the birds sing was a moment of pure bliss. The place is clean and well-equipped, with all the essentials for a comfortable stay. The beds are very comfortable, ensuring restful nights. The pool with its ocean view is an undeniable highlight, perfect for relaxing at any time of the day. The host's communication was excellent, always responsive and attentive, which made our stay even more enjoyable. The check-in and check-out process was seamless, and we appreciated the thoughtful touches upon arrival, such as salt, pepper, oil, toilet paper, dish soap, and bottled water—small details that made settling in much easier. The security of the building is also a strong point, with a guard at the entrance and visitor information being recorded, ensuring a safe and peaceful environment.

Elena
Excellent, 1 year ago
We spent 9 nights with friends and it was a great place. Close to everything on foot...

Damian
Good, 1 year ago
well appointed condo in modern building at great location, offering rooftop pool and bar plus gym - both rooms are interior facing unfortunately exposed to noises reverberating in interior courtyard

Omar
Excellent, 1 year ago
Location, location, location. What a great spot to be in. Nearby lots of restaurants and beaches — but quiet and serene. Didn’t use the pool but it looked awesome.

Ally
Excellent, 1 year ago
We are familiar with the area and chose to stay with Mati at Serenada because of the location and walk ability. Mati was extremely helpful throughout our stay and even had someone come in and help us on Christmas Day. We are so appreciative of your hospitality and would absolutely consider staying here again.

Jack
Excellent, 1 year ago
Nice condo and LOVED the roof top pools.

Larry
Excellent, 1 year ago
Good location. Excellent communication. Would book again.

Fernando
Excellent, 1 year ago
Thank you Mati !!!! We had a great time, your apartment is beautiful and excellently located, we will definitely be back, thank you

Sonya
Good, 1 year ago
Location was good Nice grocery store close by The staff were amazing, helpful, friendly and courteous. Beach was a walkable distance. Would book this again.

Sebastien
Excellent, 1 year ago
Great place very clean

Ana
Excellent, 1 year ago
I loved the place, nice, quiet, very well equipped. It was close to a restaurant that is delicious, the beach and the avenue. I would definitely stay here again

Amy
Excellent, 1 year ago
It was my first time in Mexico I couldn’t have picked a better place! I felt so comfortable and secure in this building. The front desk staff were amazing! Super friendly and helpful. The condo was perfect! Very clean and air conditioned. Close to the downtown but without the noise from the bars. Great coffee shops, pizza and restaurants just steps away. 7-11 and Oxxo below. Also, the rooftop pool and bar staff were great! I can’t wait to come back again:) Thank Mati!

Rafael Alberto
Excellent, 1 year ago
Excellent place, comfortable and very clean. Close to restaurants, bars, shops and the beach. I loved it!!!

Gracielahebe
Excellent, 1 year ago
Excellent apartment, very clean, close to downtown, just like the photos, it was what I expected

Erika
Excellent, 1 year ago
The super comfortable place, everything is nearby, very clean and nice. Steps to the beach and 5 avenue. I would definitely rent this stay again.

Salanh
Excellent, 1 year ago
Mati was such a lovely host and gave such clear instructions on how to check in. He was so responsive and when I checked out, I left my charger which he took care of and helped me get a few days later. Such a beautiful home and was exactly as described. So close to the beach and a short walk from 5th Avenue. I will definitely be staying here again!

Lilia
Excellent, 1 year ago
The condominium is nice and the decoration is very tasteful, really well located, on a street that I particularly love (38th Street), full of trees, shops, restaurants, shopping mall, markets and 5th Avenue two blocks away, excellent building, it has a 24-hour reception. Everything was excellent overall. Thank you, a fabulous 🙏 stay.

Oswaldo
Excellent, 1 year ago
Perfect place to stay

Brenda
Excellent, 2 years ago
Felt right at home there and it helped that he was super responsive when we had questions. I would definitely stay there again! Everything was walking distance from the location.

Dalle
Excellent, 2 years ago
Mati was an amazing host and staying at his unit was a very good experience. The beds were so comfortable and everything clean and pillows firm. Bathroom clean and kitchen impeccable. Fast WIFI and amazing amenities. Close to everything but no noise very peaceful! Thank you so much for an amazing stay! I will definitely return.

Manuel
Excellent, 2 years ago
Excellent accommodation, the apartment is very comfortable, we will surely stay again.

Elena
Excellent, 2 years ago
Mati's house was extremely beautiful. Everything you need, everything was clean and the house was very beautiful. I had a great time. I'll be back and I highly recommend Mati's house. Thank you very much Mati

Jafed
Excellent, 2 years ago
all excellent

Marie-Josee
Excellent, 2 years ago
We loved our stay. We met some great people there and can't wait to go back! Thank you Mati for your proactivity! Thanks also to Julio our waiter at the pool bar who was very attentive with us! It felt like home! The neighborhood is vibrant and there are plenty of restaurants!

M Jose
Excellent, 2 years ago
Nice apartment with all the amenities , with a perfect location between the beach and the 5th avenue I want to go back
Diana Itzel
Good, 2 years ago
excellent view and cute interior decor

Chantana
Excellent, 2 years ago
Overall a great stay! The location is so convenient you can easily access 5th ave & the beach. The building is well maintained with friendly staff & the unit (510) is nicely decorated, clean, & comfortable. & the host Mati is great, he’s responsive & willing to assist however possible. Definitely recommend!

Gabriela
Excellent, 2 years ago
Everything is excellent; very much and highly recommended; I would definitely stay again

Carlos
Excellent, 2 years ago
Love the place. House decorated great highly recommend

Felipe
Excellent, 2 years ago
it's a comfortable apartment modern great location, everything is perfect

Lorenzo
Excellent, 2 years ago
An excellent place, very safe and the host is very attentive!

Jessica
Excellent, 2 years ago
The location was perfect, just a short walk from the beach and close to great restaurants and shops. Tha place was spotless, stylish and had all the amenities we need. Mati was incredibly helpful and responsive. Highly recommended and would defenitly stay here again!

Alex
Excellent, 2 years ago
We really enjoyed our stay at Mati's place. The condo is spacious, well-equipped and comfortable, the pool on the rooftop is really nice, and the hotel staff is friendly and welcoming. The location is great, very close to 5th Avenue and the beach. There is a 7 Eleven open 24 hours a day right next door, as well as a large grocery store a 1 minute walk away. Communication with Mati was excellent, and when there were small issues, he was very quick to respond and made sure our stay went smoothly. I highly recommend this Airbnb!

Chris
Excellent, 2 years ago
This is a beautiful condo, in a beautiful building, with a beautiful pool in a great central location. The gym is better than most “hotel” gyms and the pool bartender (12 to 4) “Julio”, is a real ambassador to the Serenada. His prices and the venue beats any beach club. The only negative is the key fob room access/electricity system. You need a key fob to access the room, and once inside you place that same key fob in a wall slot that turns on the power to the room. No key fob in the slot = no power in the room. I asked for a second key fob because I’m travelling with a family of four, but you only get one, so the system becomes a nuisance multiple times each day. If my wife and I went to the pool, we had to trust that the kids would remember to take the key fob out of the wall and lock it inside of a coded lock box outside before they come to the pool or it would lock us out of the room. On a scale of 0 to 5 stars, this place is otherwise a 6! We will be back next year.

Stacey
Excellent, 2 years ago
I highly recommend this place for anyine wanting to enjoy Playa del Carmen, close in to 5th street, the beach and ferry, great food and shopping. Very modern, secure and private location with an excellent pool and very friendly and attentive staff at the front desk and pool bar.

Yves
Excellent, 2 years ago
I loved this condo, clean and well equipped, really well located and the hotel service great. Looking forward to coming back, I would definitely recommend it. Thanks to Mat. I already gave friends the contacts of matter

Marcelo
Excellent, 2 years ago
Excellent location. In the heart of it all yet very quiet. Spacious unit. New building. Great rooftop pool deck. Friendly front desk staff. Responsive host. All around a great experience.

Adam B
Excellent, 2 years ago
Great condo & great location

Melly
Excellent, 2 years ago
Excellent place, location and very good area, you have many things nearby such as restaurants, convenience stores and the 5th Ave a few blocks away. Mati was always available for us and made us feel comfortable and at home. Super good place, we will be back soon!

Pablo
Excellent, 2 years ago
The place is excellent. Very clean and in a great location. Very well equipped. I would definitely repeat. It is 2 minutes away from the beach on foot and another 5 minutes away from downtown Playa del Carmen

Lourdes
Excellent, 2 years ago
The Depa is Beautiful, super comfortable and spacious, the service from the host and building staff is excellent.

Carlos
Excellent, 2 years ago
Nice space, impeccable cleanliness, good area, widely recommended! Luxury Mati's service!

Cristal
Excellent, 2 years ago
Thanks Mati for the stay. The balcony, the space, the amenities were great. I came to briefly enjoy playa and really enjoyed it with my family.

Emma
Excellent, 2 years ago
Mati is a great host, he responded fast to any questions I had and the stay was one of my favourite holidays! Highly recommend staying here! Great location close to the downtown area. Clean and loved the pool area!

Carlos
Excellent, 2 years ago
Very nice apartment super close to Fifth Avenue, I would come back a thousand times

Israel
Excellent, 2 years ago
Amazing super comfortable and very central accommodation of everything

Brittaney
Excellent, 2 years ago
Amazing stay. The roof top bar is better than most public roof top bars around. It’s also a lot more affordable. Not only would I stay here again, I would recommend it for all family types.

Dr. Sam
Excellent, 2 years ago
This is a great place to stay. It is within a 5-10 minutes walk to virtually everything that makes Playa del Carmen special. The suite is well kept, light, and quite secure. I highly recommend it for 1-4 visitors that want to be close to everything without party noise, so long as you can tolerate a double bed and very small shower, which were the only 2 facets I wish I could have changed. Overall, but for those two aspects, this is a great suite. Excellent host and front desk. 5 star stay.

Dan
Excellent, 2 years ago
Mati was an excellent host and his place was perfect. He had basic amenities taken care of and he reached out proactively. Usually responded within a few minutes and even checked in how our first night was. We stayed at Mati’s place for five days and it was well situated to walk down 5th Ave. Very easy access to a supermarket was a plus because the condo had an oven, stove, fridge/freezer, and microwave. Easy access to taxis, too. We found the best beach was about a 25 minute walk north but we enjoyed seeing some of the unique shops along the walk. Conveniently, that beach was also near the bus station. The only thing that could be considered a very minor inconvenience was that the power went out two times in one night for about 2-5 minutes each. Clearly out of Mati’s control. We would definitely stay there again!

Ashley
Excellent, 2 years ago
Always great stay! Will be back. Such a great location right on 38th without a few blocks of the best restaurants. Large grocery store on the other side of the block. Spa right downstairs And of course, the best pools in playa! Thanks for a great stay Mati!

Jose
Excellent, 2 years ago
Great stay, highly recommend this property.

Marisol
Excellent, 2 years ago
What an awesome place and close to 5th Avenue and the beach! Mat was a great host, whenever we had a question I would email him and had an answer within minutes. I would definitely recommend!

Celia
Excellent, 2 years ago
Super location, comfortable and pleasant stay, recommended !!

Richard
Excellent, 2 years ago
Amazing Place will definitely have to come back to! Amazing place location access!

Zeeshan
Excellent, 2 years ago
It was good and neat place and just few blocks from.5ta

Juan Guillermo
Excellent, 2 years ago
Excellent

Adrian
Excellent, 3 years ago
Excellent facilities

Thomas
Excellent, 3 years ago
Good

Dave
Excellent, 3 years ago
This is how an AirBnB should be. Flawless check in process, beautiful property, and fast/responsive communication. I would definitely recommend staying here or at any of the other properties run by Mati and his team!

Wendy
Excellent, 4 years ago
Mati was so accommodating and this Airbnb was stunning, in prime location. We had to book Mati’s place last minute as another Airbnb unfortunately fell through. Mati was able to accommodate and we were able to check in seamlessly within 10 minutes of booking! We absolutely loved our 2 bedroom apartment. The complex is just like the pictures - gorgeous, new, quiet, clean, and super fast WiFi (over 300Mbps)! The building is brand new with amazing amenities: stunning rooftop pools, amazing gym, game room, and rooftop bar! It’s less a 5 minute walk to the 5th Ave strip and beach. We enjoyed the more local restaurants on the other side, which was less than 10min walk. Mati is an absolutely amazing host - he normally responds within a few minutes to any questions that we have. Thanks so much, we will def come back!

Erin
Excellent, 4 years ago
Awesome host, beautiful unit and building. Will be staying again very soon! Thanks for everything Mati.

Gabriel
Excellent, 4 years ago
Perfect place, fast response and great communication.

Jean
Excellent, 5 years ago
This location is exceptional and Mati is great