Juan
Reviews
Superhost40 total reviews
93% rated 5★
40 reviews
4.93
2024–2026
40 reviews
Everything was excellent, except for the bathtub on the top floor. The entire floor flooded and we had to clean it, so we didn't use it during the entire stay.
This stay had a lot of potential, but it fell short in some key areas. The property is absolutely STUNNING, even more beautiful than the photos. The home is very spacious for a large group, the layout is excellent, the private pool was a highlight, and the location is convenient and secure (amazing security). Unfortunately, our experience was significantly affected by undisclosed construction on both sides of the property. Loud construction from 8:00 am to 6:00 pm each day, with scaffolding and workers surrounding the home, significantly impacting both our privacy and ability to relax. We kept the blinds closed for privacy, making it difficult to enjoy the property. There were some maintenance and cleanliness issues (persistent moldy smell in the top floor bathroom, very low water pressure caused by calcium buildup, and dust/debris under beds. While Juan was responsive, we believe the ongoing construction should have been disclosed before booking so we could make an informed decision.
A very beautiful and pleasant house; it feels like being in your own home, and it's very spacious. I'll be back soon.
Great stay, always very attentive, prompt communication and responses.
Excellent accommodation!!! It is very nice to stay in such a nice and clean place… we were very comfortable and Juan was always very helpful at all times, I highly recommend this property, without hesitation I would always return!!!
The house is very nice! Great for a big family or a group of friends. Spotless, beautifully designed and very comfortable - with everything you might need. The location is great as well, you can walk anywhere you need to. Marina Puerto Cancun mall is just 5 min walk and the beach is just a 10 min walk. Very easy to get around. Also, Juan was great! He answered every question we had and was very helpful!
This place is perfect in every way. I would go back a thousand times, there is nothing wrong with it
Our stay at Juan’s place was great! The home was very clean and looked even better than the photos. Our family of 8 had plenty of space and the location was great. We really enjoyed the access to the private beach area. The pool was also a nice place to relax in the evenings. The neighborhood is also secure and very walkable. We enjoyed walks around the neighborhood and shopping center nearby. We had one issue with the AC on the top floor but Juan was able to get it fixed right away. The construction next door was also a bit loud at times, but that’s not really something the host can control. Overall, I would definitely stay here again and appreciated Juan’s quick response with any questions or concerns.
Great location in a gated community close to a mall with multiple restaurants. The location is about 2 miles from the club area.
The house is even nicer in person! We thought it was perfect for our group of friends. Juan is super attentive, he answers very quickly.
The home was beyond beautiful. Juan was a wonderful hosts and attentive to all of our needs. The location also felt safe.
We had a wonderful stay at this beautiful 4bedroom Cancun home. Spacious, luxurious, and well decorated, it comfortably fit our group of 7 adults. Each bedroom has its own bathroom, plus two extra half baths, and the highlight was the infinity pool on the third-floor terrace perfect for relaxing. Juan was an exceptional host, quick to respond and resolve any issues, like adjusting water pressure. The A/C worked great on the main and second floors, though the third-floor room was a bit warmer. The washer was excellent, though the dryer could be better. The gated community felt very secure with 24/7 entry checks, and the private garage was a plus. While morning construction noise and the non-walkable beach were small drawbacks, the location was still convenient to beaches and attractions. Overall, this gorgeous property made for a fantastic, comfortable stay, and we’d definitely return.
We had an amazing experience staying at Juan’s place in Cancún! From the moment we booked, Juan was extremely responsive and helpful—always available to answer questions at any time of day. The condo is located in a beautifully secure complex with multiple guarded gates and attentive security, especially at night, which made us feel very safe throughout our stay. The condo itself was in pristine condition—honestly, the pictures don’t do it justice. It’s absolutely gorgeous, spacious, and perfectly maintained. The location is unbeatable, right next to a mall with a fantastic selection of stores and dining options. There are also a few convenience stores within walking distance, which was super convenient. We loved spending time at the pool and rooftop, both perfect spots to relax and cool off. A major highlight was the private beach access—a stunning walk across a bridge over the marina leads you there, and it was one of our favorite parts of the trip. Overall, everything was great!
This place was absolutely beautiful! Way better than the pictures! Juan was great! He sent video instructions which was very helpful and he was always responsive! He also drove us to our excursion and waited the whole time and drove us back for a reasonable fee! I HIGHLY recommend this place! I felt very safe and it was gated and right across the street from the shops! Stay here you won’t be disappointed!!!!!
It's a very excellent place to spend the holidays, they are always attentive to any questions. My family had a great time, I definitely recommend it.
The house was so clean top to bottom we all felt at home and safe! Thank you Juan i will be back to your Air Bnb next year!
Great accommodation. The host responded immediately to everything. Highly recommended and we will definitely look to stay here in the future.
Had a great stay here, beautiful home that looks like the pictures. Juan was a responsive host. It felt very safe due to it being gated neighborhood. Also was a convenient spot there is restaurants and stores walking distance. I would stay here again!
The best place to stay in Cancun with your family, I will definitely return, excellent location, comfort, luxury. Juan's attention is⭐️⭐️⭐️⭐️⭐️.
Juan is always ready to help with whatever you need and very attentive! The place is as in the photos, very nice and an incredible location
The house is wonderful, Juan was very responsive, and it is in a prime location for safety and shopping across the street. That being said, it is difficult to enter and exit. It has to be approved by Juan each time which is an inconvenience. The steps to the beach is a little misleading as it is quite a hike from the house. other than that we had a wonderful stay. The roof top pool is especially nice.
Looked even better in-person! Everything was absolutely great in the pool was room temperature. Would highly recommend!
THE HOUSE IS BEAUTIFUL, ALMOST NEW, VERY MODERN FINISHES AND THE STYLE GIVES IT A TOUCH OF CLASS, IT IS SUPER WELL LOCATED AND THE TRUTH IS THAT THE PHOTOS DO NOT DO IT JUSTICE, JUAN CARLOS WAS ATTENTIVE ALL THE TIME AND VERY KIND IN ANSWERING ANY QUESTIONS OR DOUBTS WE HAD. THE ONLY COMPLICATED THING IS THE ENTRANCE, BEING INSIDE A PRIVATE AREA, IT IS A LITTLE TEDIOUS WHEN YOU WANT TO GET IN AND OUT. CONSIDERING EVERYTHING, I WOULD DEFINITELY COME BACK.
🌟 A Luxury Stay in Puerto Cancún! 🌟 My experience in this house was simply spectacular. From the moment I arrived, I was impressed by the elegance, spaciousness, and modern design of the place. The house was spotless, with all the necessary amenities for a luxurious stay. The location is unbeatable, within Puerto Cancún, one of the most exclusive and secure areas. The view from the house is stunning, and the outdoor spaces, like the pool and terrace, made the experience even more special. Every detail was well thought out, from the comfort of the bedrooms to the fully equipped kitchen. Additionally, the host was very attentive and always available for any questions. Definitely a perfect option for those seeking privacy, comfort, and a top-tier experience in Cancún. I will undoubtedly stay here again on my next visit! ⭐️⭐️⭐️⭐️⭐️
Had a wonderful time staying in this home. Perfect for families and the service was top knotch! Juan and team went above and beyond to meet all our needs including providing a crib for our stay. The location is the best in all of cancun with easy beach access, and next to shops and restaurants. Would definetly come back if we return to cancun!
Great location and the house is amazing. The rooms are very comfortable and perfectly decorated; I felt right at home. The host was always very attentive, available to help when needed. It has private security, so I felt very calm knowing that there was a great filter to let people in. It's a great option, don't hesitate.
Thank you very much Juan for your attention! Always friendly and attentive to what was offered! We felt right at home!
This was home away from home. Very clean, spacious and modern. Juan was very attentive, friendly and helpful. 10/10 💚
Excellent accommodation, a little difficult at the time of access but everything was very good 👍 👍
we stayed 8 people and the house has enough space, it is a nice place, quiet, private and safe area In addition to the house being fully equipped, clean, nice. we loved it! Thanks to Juan for always paying attention.
This house is so much prettier in real life! It is super confortable and very well made. Has 4 bedrooms. Each one has a TV plus two extra rooms with huge TV so everyone can watch whatever they want at the same time! Beds and sofas are super comfortable. Kitchen is very well equipped. Pool upstairs is very nice and it has all what you need to feel Right at home! We were out all day working but couldn’t wait to Come back and relax! My son said “ they have a strong start, keep it that way!” :D Location is convenient. Security is great. It has a beach access and parking is perfect. I would totally come back with my family to fully enjoy the place! It was such a shame we couldn’t do one more night to actually enjoy being there!!!




































