Bük

Reviews

Superhost

436 total reviews · 3 listings

83% Excellent

436 reviews

4.80

2021–2026

Cleanliness 4.8

Accuracy 4.9

Communication 4.9

Location 4.9

Check-in 4.9

Value 4.8

436 reviews

Studio in San Pedro

Fabián

Excellent, 3 weeks ago

We liked the apartment quite a bit. It had everything we needed for our stay. Communication was excellent and the area was very central. Parking was included.

Terrible host! Book anything else! They asked for my details in advance to ease the checking in and said I'd just say the name if the apartment at the reception and get the key. When I got there, they didn't know about my reservation and asked me to fill out everything again. It took more than an hour. Then they had me wait because they double booked the apartment and another woman booked it through booking. they wanted to kick her out but then said she could stay and gave me a completely different apartment on the 9 th floor. After one day they told me I could switch to three one I booked and would get the key at the reception. I had to go through the whole checkin again which took so long that I had to join a meeting for work in between in the common areas. I got a different apartment on the 16th floor which doesn't have a washing machine. After I complained, they completely ignored me until the last day where they reminded me to checkout in time. Terrible experience!

Loading...