Verónica
Reviews
Superhost190 total reviews
85% rated 5★
190 reviews
4.83
2019–2026
190 reviews
Andres Caleb
Excellent, 1 month ago
Everything excellent
Sarahi
Good, 1 month ago
The property is beautiful, impeccable, and communication with the host was excellent. Just keep in mind that the quiet policy is quite strict, so it's not ideal if you're looking to have a noisy gathering or event.
José Arturo
Excellent, 2 months ago
We had a very pleasant weekend. The house was very clean and functional, with very good spaces in the living room, dining room and in the barbecue area, which is in very good condition. Very clean bedrooms and bathrooms. The garden is very large, very nice, and in excellent condition. We were able to play games without fear of getting hurt, since the grass is not only very well maintained but also very level. The pool water is clean and at a very good temperature, as is the jacuzzi (with very warm water at all times). The only issue is that the jacuzzi mechanism didn't work, which would have allowed us to enjoy it even more. The neighborhood where the house is located is very nice and quiet and has security surveillance. Verónica was very kind from the moment of booking until the end, in addition to being very responsive to our requests regarding both check-in and check-out times, and being attentive during our stay. Thank you very much. From the moment we arrived, Mr. Jesús was very kind and attentive.
Host Response
It's nice to know that you enjoyed your stay at Casa Sumiya. The listing doesn't say that the house has a Jacuzzi. We don't offer it precisely because the pump has been burned out on several occasions, and it's very expensive to have to replace it every time someone isn't responsible. That's why we prefer not to offer it anymore and just fill it with hot water in case you want to use it that way. Thank you for your feedback. I hope you come back soon!!
Alma
Excellent, 2 months ago
Everything was great. Vero was very attentive and helpful, and the house was quite nice, with a pool, bathrooms, and everything. We will definitely return.
Host Response
It's a pleasure to welcome you, Alma. I hope you come back soon. Regards!!
Alejandra
Excellent, 2 months ago
Excellent service. They were always attentive and very nice. An excellent house for a weekend.
Host Response
Alejandra, thank you for your feedback. It was a pleasure to receive such good guests. Come back soon!!
Juan Manuel
Excellent, 2 months ago
Thank you for the opportunity to enjoy your facilities and thank you to Mr. Jesús for his kindness. We hope to return soon to Casa Sumiya.
Host Response
It was a pleasure to welcome you, Juan Manuel. Thank you for your comments. Come back soon!!
Alfredo
Excellent, 3 months ago
Beautiful garden, perfect grill and bar. Excellent pool and Jacuzzi
Host Response
Thank you, Alfredo. It's a pleasure to welcome good guests like you. Come back soon!!
Ileana Guadalupe
Excellent, 3 months ago
An incredible experience from start to finish! From the time we made the reservation, the host was extremely communicative, pleasant, and attentive in the days leading up to our stay. On the day of check-in, it was very easy to contact her to find the place. Once in the house, we immediately felt happy. It completely exceeded our expectations and is even nicer than what you see in the photos. The house is beautiful and, in addition, the place has a person who was always looking out for us and helped us with any issues. Totally recommended!
Host Response
It was a pleasure to welcome you, Ileana. Thank you for trusting us. Regards!!
Damian
Not good, 3 months ago
Veronica and Jesus' service is extraordinary. But the house is not ready for summer in Cuernavaca. I understand that it doesn't have air conditioning, but the ceiling fans are very small, tall and old, and they no longer move air. In the rooms, there's a ceiling fan and one that they give you that I think was one of the first fans that existed in Mexico. They don't provide ANY AIR. The heat at night is unbearable, no matter how much they tell us that in the summer, the heat… an air conditioner from the supermarket for $200 pesos is more than enough. These didn't do that. Veronica was very unresponsive about this. She immediately tells you that the listing doesn't mention air conditioning (which no one disputed) and that she responds quickly and provides games for children... (she doesn't understand that these are different things; the house is not designed or suitable for the normal summer heat in Cuernavaca. And the rooms don't have curtains, so either you go with people you really trust or you close the windows and melt… or wait for winter 🤷♂
Host Response
Damian, my mostly 5-star reviews and my status as a Superhost for several consecutive years speak louder than a thousand words. I did everything possible to ensure you had a pleasant stay by being attentive and responsive to everything you requested, but guests like you are impossible to please. All the fans in the house work and are in good condition; otherwise, all the guests would complain about the same thing. Your demands, such as receiving the groceries before you arrive, the inflatable mattress for the girls to sleep together, and the fans blowing cold air, I regret not being able to fulfill, and I'm sorry that this bothered you. Good luck to the hosts who have to deal with your demands and bad manners.
Sandra Reyes
Excellent, 4 months ago
A very nice place. The stay was great.
Octavio
Excellent, 4 months ago
A very nice house in a quiet residential development with security. Verónica was always available and very attentive. Jesús helped us with cleaning the pool and checking that everything was in order with our accommodation. We will definitely be back to rest and unwind from the daily grind.
Romer
Excellent, 4 months ago
The stay was excellent; the host, Verónica, was also very friendly and helpful at all times. The house is very comfortable, and the green areas are very spacious for having a good time with friends and family.
Host Response
Thank you for your feedback, Romer. It will be a pleasure to welcome you!!
Manny
Excellent, 6 months ago
We had a great time over the weekend. The house is very comfortable, everything was better than we expected, the garden is really cool, and the heated pool is amazing. Mr. Jesus is very kind and always attentive. We'll definitely be back, highly recommended.
Host Response
Thank you for your feedback, Manny. It was a pleasure to host such great guests. Best regards!!
Vane
Excellent, 6 months ago
A very pleasant experience, the house is very spacious with each of the features mentioned; if you are going as a family, it is the right house. Each four has its privacy and what is necessary. The garden and pool are extremely comfortable and spacious so that everyone could be where they wanted. Both Veronica and Jesus were very attentive. From the beginning, Vero responded quickly to any questions we had. The only drawback I would mention is the pool🥺, the water was cold. Although the Jacuzzi did heat up. The pool was not wider and that limited everyone's enjoyment. Other than that, it's a very, very comfortable place to stay and I would return 🥰
Host Response
Thank you for your comments Vane, we will take them into account. The pool is large and with the solar heater we do depend on the weather, that is why we specify it. I appreciate your understanding and I hope you will return soon, now that the pool is at a very good temperature. Thank you for being good guests!!
Stefan
Excellent, 7 months ago
The house turned out to be better than what was shown in the photos. All rooms are duplexes, with a mezzanine that allows an entire family to stay in each one without feeling cramped. The garden is very large and very well maintained, and the pool and jacuzzi were a source of continuous fun for the 8 children we brought. The 2 meals we prepared on the Argentine-style grill with burgers and roast beef were a resounding success. The icing on the cake was Jesus, the caretaker of the house, who was always very attentive and helpful to our needs. There is no doubt that it will be my official weekend accommodation every time I return to Cuernavaca.
Host Response
Glad to hear how much you enjoyed the weekend, happy to welcome you again, it's your home, greetings!!
Verónica
Excellent, 7 months ago
A very cozy place to enjoy the holidays
Host Response
Thank you Vero, we loved welcoming you again!!
Gerardo Martinez
Excellent, 8 months ago
We had a pleasant stay. The house is exactly as shown in the photos. The service was very good. Everything was very good in general. The only bad thing is that we couldn't use the pool because the water is very cold. We only recommend changing the heating system and it would be the ideal house.
Guillermo
Excellent, 8 months ago
My extended family gathered for five days at Veronica's. We all traveled to Cuernavaca from abroad expecting to relax for a few days and enjoy each other's company and this place proved to be ideal! The place is in a very safe location, walking distance to Hotel Sumiya, is very clean and spacious. All the rooms were clean and spacious, and the common area under the "palapa" was the perfect spot to hang out, grill, and eat. The parking area has space for up to four cars. Verónica is the ultimate hostess, very prompt to reply and extremely cordial and professional. Thanks for helping us enjoy a memorable get-together!
Host Response
Guillermo, thank you for choosing us. It was a pleasure to welcome you for such a special family celebration. Come back soon!!
Axel
Excellent, 10 months ago
The house is very large and very nice, as shown in the photos. Mr. Jesús and the host are very attentive to any request or call
Host Response
Thank you Axel, we loved having you, come back soon!!
Dalia
Excellent, 11 months ago
The house is totally fabulous, we were delighted with everything and with the attention of Vero and Mr. Chucho. The beds are comfortable and the house has everything you need to spend a few carefree and peaceful days. I recommend this beautiful house 100%
Host Response
Thank you for your comments Dalia, it was a pleasure to receive them, come back soon!!
Fernando
Excellent, 11 months ago
Very spacious and nice house in a very good area. Recommended!
Host Response
Thank you for your comments Fernando, it was a pleasure to have such good guests, come back soon!!
Guillermo
Excellent, 1 year ago
Excellent place to spend a few days with your family. The pool and hot tub have a very good temperature. The garden is very spacious and pleasant. Lucy, the cook, prepared everything delicious and with a great attitude. The house is in very good condition. We had a wonderful time. Vero was always attentive and answered all our questions. We will definitely be back.
Host Response
Thank you for your comments Guillermo, it was a pleasure to welcome you at home, we look forward to seeing you soon, regards.
Aline
Excellent, 1 year ago
We had a lovely time. Jesus helped us a lot and Veronica responded quickly and effectively to all my questions! Thank you so much!
Host Response
Thank you Aline for your visit, it's nice to know you enjoyed your stay.
Cinthia
Excellent, 1 year ago
The house perfectly matches the description, everything was extremely clean, tidy and with excellent maintenance. Veronica was always attentive to any questions and was very flexible. Lucy and Jesus are excellent people, they helped us a lot with everything. My family and I had an amazing break and we will definitely be back.
Host Response
Thank you Cinthia for being very good guests, we loved having you, come back soon!!
Oscar
Excellent, 1 year ago
Everything in order, the area is very quiet and the house manager treated us very well, he was always attentive!
Silvia
Excellent, 1 year ago
Excellent in every aspect, cleanliness, location, spaces. Very nice.
Host Response
Thank you Silvia, delighted to have you again!!
Herman Josue
Excellent, 1 year ago
Everything was excellent. Highly recommended, comfortable and as described in the listing.
Host Response
Thank you for your comments Herman, it's a pleasure to welcome guests like you, come back soon!!
Lorena
Excellent, 1 year ago
Great experience! The property was clean and nicely decorated, the location was perfect and the host was very attentive. Everything was great, from check-in to checkout. The property had all the amenities we needed and more. I highly recommend this Airbnb to anyone looking for a comfortable and relaxing stay. We'll be happy to come back!
Host Response
Thank you for your comments Lore, we'd love to receive them again, come back soon!!
Sofia
Excellent, 1 year ago
:)
Nora Alessandra
Excellent, 1 year ago
The house is extremely cozy and pleasant, our stay was very pleasant, the house is very spacious and clean, the pool, jacuzzi and terrace are very nice places to enjoy, Mr. Jesus is a very helpful person, we hope to return very soon.
Host Response
Thank you for your comments Nora, we were very pleased to receive them, we look forward to seeing you soon!!
Marlene
Repeat guest
Excellent, 1 year ago
An excellent place to spend the weekend with the family
Host Response
Thank you for your feedback Marlene, we loved receiving it.
Eunice
Excellent, 1 year ago
Excellent service from Vero-the host, and very kind the administrator, always friendly and willing to help. An excellent home for family groups. All 10.
Host Response
Thank you so much for your feedback Eunice, we loved receiving it.
Valeria
Excellent, 1 year ago
Amazing place
Host Response
Thanks for your feedback Valeria, best regards!!
Rafael
Excellent, 1 year ago
The house is really like in the photos, it is very large and with a good location, it is in a condominium with surveillance. The hosts are always attentive, I requested the cook service and very well. The only thing I would put is the noise of the music, it was the surveillance of the condominium so that we could get it down about 8 pm, but from there everything is very good. Yes I recommend.
Jasmin
Excellent, 1 year ago
Excellent stay. I loved the house 10/10
Host Response
Thanks Jasmin, we loved having you, we hope to see you again soon!!
Karen
Excellent, 1 year ago
Vero's house is very nice, Mr. Jesús was also always attentive and they were very kind, the house has everything you need and is very cozy, we all had an amazing time! :)
Host Response
Thanks for your feedback Karen, we'd love to receive it again, best regards!!
José Jesús
Excellent, 1 year ago
Excellent cleanliness, very good room, thank you
Santiago
Excellent, 1 year ago
Excellent communication with our host, she was very kind at all times. The house is beautiful and very spacious, excellent for a weekend getaway with family and friends. Mr. Jesús' attention is very cordial and he is always willing to help.
Host Response
Thank you for your feedback Santiago, we loved receiving you, come back soon, Best regards!!
Araceli
Excellent, 1 year ago
Excellent service and the house is really nice to spend time with the whole family 👌
Jimena
Excellent, 1 year ago
Excellent place to go with family and friends, the house is impeccable, spacious and clean. Even better than what show. Veronica's service and the caretakers are very kind, friendly and responsive. Definitely one of the favorite places in Morelos with all the amenities you need for an excellent stay
Host Response
Thank you for your feedback Jimena, come back soon, we would love to welcome you again, Regards!!
Francisco
Excellent, 1 year ago
Very nice and spacious house
Host Response
Thank you for your feedback Francisco, it was a pleasure receiving such great guests, hopefully they will be back soon. Greetings!!
Romina
Excellent, 1 year ago
Super nice house, with everything you need to have a great time! Cleanliness, location, atmosphere.
Karen
Excellent, 1 year ago
Amazing place, spacious. Spectacular Jacuzzi, it is appreciated that each room counts with its bathroom
Host Response
Thank you for your feedback Karen, hopefully they come back soon!!
Liliana
Excellent, 1 year ago
An excellent house for a family weekend, the rooms allow privacy for guests and the common areas are spacious and pleasant, the jacuzzi with hot water which is much appreciated. All good!!!!
Host Response
Thank you for your feedback Liliana, it was a pleasure hosting great guests like you, I will take your feedback into account.
Mauricio
Repeat guest
Good, 2 years ago
In general everything is fine, just that the house, the jacuzzi and the pool are a bit of maintenance, it would also be convenient to fumigate from time to time so that there are not so many insects.
Host Response
Thank you for your comments Mauricio, we will take them into account, I hope you'll have commented on me during your stay since you did not answer any messages that I sent you, which gave me an impression that everything was fine during your stay.
Leonardo
Excellent, 2 years ago
I thought it was great
Host Response
Thank you Leonardo for your feedback, we would love to receive you again, Regards!!
Luis Antonio
Excellent, 2 years ago
The stay was highly recommended, Vero was always attentive to us as well as Mr. Jesus, he was always accessible for all the things I ask for, I would definitely come back again.
Host Response
Thank you for your feedback Luis Antonio, we would love to welcome you again!!
Juan Carlos
Excellent, 2 years ago
The house complies with what it promises in the photos, it is quite spacious, well distributed, with good maintenance and have all the necessary amenities, such as utensils in the kitchen or towels. Veronica was attentive to needs and responding to messages. Jesus supporting whatever is needed on site and quite attentive to make the stay pleasant. Excellent option that we will definitely consider on a future visit.
Host Response
Thank you for your feedback Juan Carlos, we would love to welcome you again, greetings!!
Axel Jonuel
Good, 2 years ago
The property looks just like in the photos. It has plenty of room, the rooms are large, the kitchen has everything you need to cook, and the patio is the star of the property. The patio has a beautiful swimming pool, outdoor bar, and an excellent grill. The property caretakers, Jesus and his family, are very attentive and always willing to help. Although the caretakers are extremely friendly people, it was never mentioned that they live on the property. We never feel completely private and wish this would have been mentioned in the description of the property. Thank you very much for your stay!
Host Response
Jesus the housekeeper is in charge of cleaning the pool and garden every morning, his home which is in the back of the house and is totally independent and does not have access to the main house, he stays in his home when guests hire his cook wife and he is asked for favors such as turning on the barbecue or the fire, or some details that guests need for their convenience, if you had mentioned that you were bothered or uncomfortable with their presence, I would have asked her to retire, the esta to help in what they need and normally all the guests thank him for being so helpful and attentive to always help them with respect, most guests thank you very much for their help as you can see in the reviews.
Laura
Excellent, 2 years ago
The house is just like the photos, very comfortable to go with family and children who really enjoyed the pool that was in a good temperature for being summer. The kitchen well equipped with crumbs and pots, there is nothing to season only a salt pan so you have to bring what is used, the independent and very comfortable bedrooms. We had a spectacular weekend. We'll definitely be back
Emilio
Excellent, 2 years ago
A very comfortable, spacious, very well equipped house. Great to be with your family. Very functional because each bedroom has its own full bathroom. Don Jesús, who gives maintenance, by living next to the house, is always on the lookout and willing to support everything. This is greatly appreciated.
Host Response
Thank you for your feedback Emilio, I'm glad they enjoyed their stay. If we have an iron and a hair dryer.
Gustavo
Excellent, 2 years ago
Our stay at this Airbnb in Sumiya was just amazing! The space was exactly as shown in the photos, cozy, well decorated and with a lovely atmosphere. The cleanliness of the place was impeccable, which made us feel very comfortable and welcome from the moment we walked in. I would recommend this place to anyone looking for a place to stay in Sumiya. Wouldn't hesitate to book here again in the future! Thank you Don Jesus and Verónica for making our visit an unforgettable experience!
Host Response
We'd be happy to host you, Gustavo. Thank you so much for your feedback!!
Mariel
Excellent, 2 years ago
The house is beautiful in every way, from the location to the rooms and the pool. Veronica is super friendly and is always attentive to everything you need, as are Mr. Jesús and his wife, who, by the way, cooks delicious food and always has a big smile ✨️😊 The pool is perfect. We thought that since it only had solar panels, it would be cold, but we were really surprised that the temperature was always very comfortable, especially with the heat. The rooms are very spacious and impeccable, so the whole family enjoyed it very much. I just think it would be good to add a standing fan in the downstairs room because the heat gets trapped a little around the king-size bed, but other than that, everything's amazing. ❤️✨️ It's definitely an ideal place for large families. They'll enjoy it a lot.
Host Response
Thank you Mariel, that well you enjoyed your stay, I will take into account your comments, greetings!!
Raúl
Excellent, 2 years ago
The stay was very welcoming and pleasant, Veronica was always attentive, and Jesus was very polite and attentive to us at all times, the house was very clean and tidy... It was an incredible few days, we will definitely return.
Host Response
Thank you for your feedback, Raúl. We would love to welcome you again!!
Rodrigo
Excellent, 2 years ago
All exelente Verónica thank you very much and super good with the staff Luz and José super helpful and friendly thank you. Super recommended
Host Response
Thank you for your feedback Rodrigo, a pleasure to welcome you at Casa Sumiya, greetings!!
Nallieli
Excellent, 2 years ago
Veronica's place is amazing! Very spacious, comfortable and complete, everything is in very good condition and the cleanliness generated is excellent! The subdivision is quiet and feels safe. Veronica is a kind and accessible host The attention during the stay was unbeatable and definitely a PLUS! Highly recommended, I'll be back for sure!
Host Response
Thank you for your feedback Nallieli, I will take them into account, we would love to welcome you back!!
Jaquelín
Excellent, 2 years ago
We appreciate the attention and kindness from Veronica! The house is very nice and clean there are many places to go to eat rich things and the area is very nice, Mr. Jesus and his wife are a very attentive and helpful people we are very grateful and we are happy to come back soon !!!
Host Response
Thank you for your feedback Jaquelín, happy to receive them again 😊
Viri
Excellent, 2 years ago
Everything was fine with the house, Verónica's attention, as well as Jesus already in the house, was very good. A pleasant stay. The host was very flexible.
Host Response
Thank you for your feedback Viri, we will take them into account, greetings!!
Alberto
Excellent, 2 years ago
The house is as seen in the photos, it is very spacious and cozy. Verónica is always on the lookout for comments or questions.
Marlene
Repeat guest
Excellent, 2 years ago
A clean comfortable space totally according to the photos, it is worth the 100, we will definitely be back. The treatment is Don Jesus is a plus!
Tomas
Excellent, 2 years ago
An excellent place to spend a weekend with the family, Don Jesús is very attentive and friendly person, the house has very large spaces and the decor is perfect for a weekend house. The jacuzzi was always hot and Vero is very accessible.
Pablo
Excellent, 2 years ago
The listing faithfully reflects the condition of the house. Everything was perfect. Spacious and comfortable rooms. Common areas in good condition. Great for a weekend with friends. Veronica was very helpful and gave clear instructions. I would definitely do it again.
Paola
Excellent, 2 years ago
The house has enough space for a large family group or friends! The photos are very similar to the house, and there is enough space for everyone to be comfortable. Vero was always attentive to us.
Monica
Excellent, 2 years ago
The place is amazing!!!! Vero is super attentive and always attentive to everything ❤️
Host Response
Thank you for the feedback Monica, happy to welcome you, we look forward to seeing you
Iveth
Excellent, 2 years ago
Everything was very good, the house is very spacious and very nice, the garden is ideal for pets and it is a great option to spend a few days relaxing. The only thing is that at this time of year the pool water was very cold
Elias
Excellent, 2 years ago
Excellent stay at Veronica's house. The house is very spacious and clean. Veronica was always attentive to our questions or concerns and Chuy and Lucia were always very kind. In the evenings we would take a campfire and spend unforgettable moments. We'll definitely be back
Host Response
Thank you for your feedback Elias, I am happy that you enjoyed your stay and we would love to welcome you back to Casa Sumiya.
Eduardo
Excellent, 2 years ago
The house is highly recommended, Veronica and above all Don Jesús who welcomed us were always attentive and promptly resolved the inconvenience with the internet, we will return very soon.
Host Response
Thank you for the feedback Eduardo, the internet has already been fixed, we would love to receive you again
Gabriele
Excellent, 2 years ago
Everything's excellent, minimum cleanliness issues, extraordinary place
Mariana
Excellent, 2 years ago
My family and I really enjoyed the stay, Veronica was very friendly at all times and Mr. Jesús was also very attentive to what we needed, he even anticipated, I really liked it a lot and I would visit that beautiful house again.
Host Response
Thank you for your feedback Mariana, hope to come back soon, Cheers!!
Blanca
Good, 2 years ago
A very conveniently located place. Veronica was always attentive. Jesus the caretaker was kind and helpful all the time.
Host Response
Thanks for your feedback Blanca, I'll take that into account
Lizeth
Good, 2 years ago
Excellent stay
Martín
Excellent, 3 years ago
Everything in the house is very good as advertised, Veronica's attention and response is always quick and kind and Jesus' attention to the caretaker of the house is also always attentive and friendly. Excellent spaces in the house for the whole family.
Julio César
Excellent, 3 years ago
Really very nice house, Veronica is super nice and very helpful, when he arrived at the house, Mr. Jesús, who was supporting us all the time with anything. The house is impeccable, great location and super good for a weekend. Would definitely come back
Host Response
Thank you for your feedback Julio César, we would love to receive you again, greetings!!!
Nadia
Excellent, 3 years ago
The garden is very nice. Everything is in order in the house. Very good service from Mr. Jesús. Very helpful. The host was very attentive to our arrival and to everything in general. Highly recommended for a nice weekend.
Host Response
Thank you for your feedback, Nadia. I hope you come back soon. Regards!!
Eduardo
Excellent, 3 years ago
An excellent place for any type of plan! Thank you very much, Veronica
Moises
Excellent, 3 years ago
Everything was excellent, the service was perfect. Thank you.
Nat
Repeat guest
Good, 3 years ago
Good reception; prompt and agile communication; nice and clean house
Lidia
Excellent, 3 years ago
It is a lovely house; everything was great. The kitchen is very well equipped, and I love that each room has its own bathroom. The pool has a very pleasant temperature, and the garden is beautiful. Verónica and the staff have an excellent attitude and provide excellent service. Definitely a great option!
Host Response
Thank you for your feedback, Lidia. We will take your recommendations into account.
Edgar
Excellent, 3 years ago
Excellent place, good service
Alejandro
Good, 3 years ago
The property is just as it appears in the photos, the kitchen staff is very nice, and it is located in a pleasant area.
David & Norma
Excellent, 3 years ago
Veronica's place was wonderful with everything you need to stay for a weekend. Great host and service. very attentive to all our needs.. The house was bigger than we thought, clean, enough space for all my guests. Beautiful decorations, big pool, patio to grilled, backyard, and parking. Perfect experience at Veronica's place. We will be back. Thank you.
Kevin
Excellent, 3 years ago
Had a sensational stay at Veronica’s home. Large space with enough room for our big family. Home and pool were clean and Jesus was around for anything we needed. My only gripe is that it’s in a gated community and it’s a little far to get to shops and food. Wasn’t that big of an issue though as everyone just wanted to be at the pool and relax. Would stay here again.
Saaid
Excellent, 3 years ago
An excellent choice for families or large groups. The house has excellent space and is nicer than what the photos show. Jesús was super attentive the whole time, and Luci cooks delicious food. Highly recommended. :)
Host Response
Thank you for your feedback, Saaid. We would love to welcome you again; come back soon!!
Suxs
Excellent, 3 years ago
Very comfortable to spend a few days with the family, only the pool water is very cold and unfortunately due to Telmex problems we were without Internet for two days, but other than that the place is very comfortable
Host Response
Suxs, thank you for your comments. We are sorry that there was a Telmex failure due to a network repair, since the failure was in the entire subdivision, which caused us to be left without internet for 1 day and a half. I am very sorry for the inconvenience, it was something out of our hands that we could not solve. I will take your comments into account. Thank you!!
Enrique
Excellent, 3 years ago
The place was amazing and as described, Jesus the person that takes care of the place is outstanding and always willing to help. There were some issues with the warm water but this were resolved throughout the day. We wish the pool was heated but the grill area and garden area made up for it. Definitely would stay again!
Alejandro
Excellent, 3 years ago
Beautiful house in a quiet and safe place.
Alexis
Good, 3 years ago
I thought the house was very nice, with a very good garden and space for cars. The subdivision where the house is located is perfect for walking and very safe. The only thing I would say is that the pool water is too cold, making it almost impossible to enjoy. It also needs a little light at the back of the garden. Apart from that, everything was amazing!
Host Response
Thank you for your feedback Alexis, we will take steps to improve those details.
Rocio
Good, 3 years ago
The house is very clean
Host Response
Thank you for your comments Rocío, we will take them into account, we were very pleased to receive them!!
Nat
Repeat guest
Good, 3 years ago
Veronica has a service for a quick and easy check-in. The only thing is that the pool does not have a heater and let's say that since October the water is cold. Although it has a jacuzzi with hot water, it is not enough if there are more than 4 people. The house is always very clean and the rooms always have everything. The terrace part is very good and spacious, it fits up to 5 cars in the parking lot, it has a kitchen and accessories. Thank you for your welcome
Host Response
Thank you for your comments Nat, unfortunately there was bad weather and that affects us with the solar heater since we depend on the weather, I will take your comments into account and I hope we can receive you another time.
Pablo
Excellent, 3 years ago
excellent!
Melisa
Excellent, 3 years ago
A very nice house in very good condition, it fits 16 people perfectly and we have enough privacy! Mr. Jesús was always attentive to our needs and kept the pool clean. I highly recommend the house
Jorge
Excellent, 3 years ago
Huge garden, pool and clean jacuzzi. Jesus and Lucia who helped us in the house, the best attitude and service. Veronica was always attentive and shared all the necessary information. We will definitely be back.
Analú
Excellent, 4 years ago
If you are looking for a house for large families like mine, this is the perfect house, there were 16 of us and we all fit perfectly well in the rooms. The kitchen, living room, and dining room also have enough space to be very comfortable. The house is very clean and all the services are working 100%. The barbecue and bar in the garden area is a 10, as well as the pool and jacuzzi. Communication with Veronica was always excellent, I would definitely rent this house again.
Jesús Álamo Enrique
Excellent, 4 years ago
Excellent house , we highly recommend it, great service from Veronica and Mr. Jesus always keeps the pool clean, an incredible place thank you very much, it has all the amenities .
Victor
Excellent, 4 years ago
Excellent for resting and spending time with the family
Veronica
Excellent, 4 years ago
The house is very nice and comfortable, as well as Veronica and Jesus' service are excellent! Thank you for everything.
Javier
Excellent, 4 years ago
Highly recommended, service and service
Star
Excellent, 4 years ago
The house was as pictured and very spacious for the 12 of us that stayed. We had 4 families together for a family reunion and it was nice for each family to have their own room with 2 beds and a private bathroom. We were fortunate to have amazing weather for the week of our stay. Everyone enjoyed the pool, hot tub, and the outdoor dining space. The neighborhood was secure and beautiful.
Pablo
Excellent, 4 years ago
Excellent service from our host, Verónica. The house is inside a nice and safe residential complex. The house is huge, just right for a large family. I highly recommend it.
Monica
Excellent, 4 years ago
The house is very comfortable, clean, with everything you need for a pleasant stay. Excellent host. The house manager is always attentive. We'll be back very soon.