Diego

F

Franklin

4 months ago

5.0

Villa Ahau Private Pool

What an amazing villa!!! Even better in person!!! Even let us check in early!!! I highly recommend staying here!! Very responsive!!! Really close to a lot of bars and restaurants and a 13 minute drive to the tulum strip!!! Would staying here again with out a doubt!!!

We rented this villa for a bachelorette and it was perfect. Exactly as shown in pictures. 4 bedrooms and 4 bathrooms (3 showers). Can comfortably sleep 9 people (with sofa bed). Towels, soap, shampoo, laundry detergent, drinkable water were provided. Diego was very responsive before and during our stay. He provided many recommendations for different services, local experiences, FAQ, etc. We used the private van driver and the private chef experience that he recommended. The villa is well located. 10 mn to the grocery stores and 15-20 mn to the beach by car. A convenience store is at a walking distance. It is difficult to get around without a car. We did have a few issues: broken dishwasher, moldy and humid bedrooms, broken neon sign in the pool area. Lack of supplies for a long stay: paper towel, dish cloth, dishes, garbage bags. Diego was very flexible for the check-out and even provided another villa for us to stay for free as we had a late flight. Professional and thoughtful!