Susana

Reviews

Superhost

83 total reviews

96% rated 5★

83 reviews

4.96

2018–2026

Cleanliness 4.9

Accuracy 4.9

Communication 5.0

Location 4.9

Check-in 5.0

Value 4.9

83 reviews

5BR Villa in Dzilam de Bravo

Melina

Excellent, 8 months ago

Wonderful, amazing, and lovely house on the beach, perfect for a beach vacation house! Just know that you are on dirt roads, with only 5-7 min hot showers, and no washing machine or dryer - all is absolutely not important to having a wonderful time! Just to clarify expectations for where you are in Mexico, this is remote from the city and a perfect getaway but you must rent a car to get to any amenities otherwise only an Oxxo is in walking distance. I had to ask the host for blankets for the beds in the house which wasn’t included. That was surprising given we had 8 people and a sheet is not enough for a person to be warm at night.

Host Response

Muchas gracias por tu maravillosa evaluación y con respecto a tus comentarios te quiero comentar lo siguiente: En el anuncio de la casa se dice que necesitas vehiculo para transportarte a la casa ya que esta en una zona de casas pero retirada de la ciudad de Puerto Progreso, tambien decimos que debido a que esta en la orilla de la playa tienes que usar caminos de arena debido a regulaciones gubernamentales. Tenemos un listado de amenidades y cosas con que cuenta la casa y ahi dice que no contamos con lavadora de ropa ni secadora y le advertimos eso antes de su llegada por lo tanto le proporcionamos ubicaciones de lavanderias proximas para que puedan usarlas. Respecto a las frazadas, te comento que aqui tenemos una temperatura elevada, entre 38 y 26°C por lo que no ponemos frazadas en las camas, sin embargo me las pidieron y se las proporcionamos ese mismo dia, ningun dia durmieron sin ellas. Por el comentario con respecto a que no hay cercarnos sueprmercados, te mandamos ubicacion de uno que esta a solo 5 cuadras de la casa y asi como tambien te dijimos que en el puerto de Progreso que esta a 7 kilómetros, podías encontrar supermercados de grandes marcas mexicanas y americanas. Disculpa si no hubo entendimiento en lo que les indicamos pero toda la descripción de la ubicación y como es la casa la tenemos en el anuncio. Un saludo afectuoso

The house is excellent, just like the description, and Susana's service was great at all times, very attentive!!!

Great host. Had drinking water, ice, spices, cooking oil, tea, coffee, sugar, soap, etc, etc, etc. Lots of clean towels and bedding. Every room had AC for hot nights. Beautiful house with lots of space for 12. Large kitchen, dining, living space where everyone our group could gather but not feel crowded. 4 bathrooms for privacy. Nice pool for a cool dip on a hot day. Private beach with house away from waterfront to add privacy. Also, house is some distance from public entrance adding to sense of privacy. Susana was very responsive to all emails and was there to greet us the day we arrived to show us around the property. The house is located under 10 minutes from Progresso which made it around 120 peso Uber ride. I would recommend this property to anyone who wants to stay on the beach around Merida and who has a large group that wants to be together under one roof. Gracias Susana!!!!

Host Response

gracias por tu estancia en la casa. fue un placer hospedarlos. los mejores huéspedes que he tenido!

We stayed at Agua Azul the with my sister and family and it was exactly what we were looking for! The outdoor space is perfect for cousins playing, the pool was a hit and we loved collecting shells from the beach. The house was spacious and had plenty of room for all of us. We loved sitting out on the porch and palapa in the evenings and mornings. Thanks Susana for sharing your home with us!

Host Response

Un placer recibirlos!!!

Susy place is just what we wanted ! a huge house on the beach with Mexican style! the place easily accommodates 2 families. we were 8 total and have plenty of space! my favorite was the backyard is stunning with the ocean right there! I enjoy walks every morning and at night watching the starts and the moon I was soo blessed to watch a few shooting stars!! I like is a oxxo close by and Chixchulub port 5 min away! You do need a car in that area as there is not transportation at all. the neighborhood is nice and classy. Susy was very kind and helpful with anything we needed. she was so fast to respond and very caring. I will definitely consider her place again! I just got back to Canada and I am really missing been in Yucatan!

Our group of 7 was lucky enough to find this house during the first week of the new year and it fit our needs perfectly. We were looking for an easy beach escape, close to Merida, in a comfortable house with easy beach access. The house itself was spotlessly clean and even more spacious than expected. It was very well stocked with everything we needed to cook at home and had all the amenities we could have asked for, and then some. The pool was great and the house has direct beach access, with very few other people around. It's in a residential compound outside of Progreso so we were happy to have a rental car, but ended up spending most of our time at the house because it was so lovely. The hosts were attentive, responsive, and ensured we had everything we needed for a great stay. We would absolutely stay at this house again and would recommend it to anyone looking for a convenient, comfortable and relaxing beach escape from the city with a large group. Great stay, muchas gracias!

Host Response

Thanks for your Review!

5BR Villa in Dzilam de Bravo

Mayra

Excellent, 3 years ago

Excellent place to go as a family, good location, with everything you need to have a good stay. Thoughtful hosts, every step of the way

The house was initially very difficult to find because we did not have an address, but to her credit Susana drove to where we were and guided us to the place. The check-in was a bit messy (it is hard timing an arrival with a host to let you in) but once we were settled in we very much loved the amazing ocean view. The beach was nearly private-- only one neighbor walked a dog past the entire time we were there. The water was shallow and quite warm. The inside of the house could use some updating, but the outdoor features were the real draw.

5BR Villa in Dzilam de Bravo

Luis

Excellent, 4 years ago

everything was very good, very nice place and communication with the host

5BR Villa in Dzilam de Bravo

Alejandro

Excellent, 5 years ago

Hi Susana and Daniel are the best hosts I've ever had. I always had good communication with them and they were always willing to answer my questions and give me tips on things to do in the area. The house is just as in the photos or I could say better, the location is perfect. I had a great time. I don't have any complaints, if I have to rent a house again in that area, don't think about it for a minute and I'll rent Susana and Daniel's. Thank you so much for your good hospitality. Regards, Alex

Excellent house!! Super recommended!! Don't hesitate to spend a few days away from the noise, with an impressive view, and above all very comfortable! Looks like you had your private beach! Susy, a great person, always attentive, always friendly, and her daughter is very nice!Don Pedro's ceviches are great, and very attentive at all times! Oxxo 5 minutes away, pastry shop 5 minutes away. Don't miss the sunsets and sunsets!! We were happy!!!

Host Response

Que gusto que hayan estado contentos, muy fina tu familia. Con mucho gusto los volvemos a hospedar, espero que tu corazón lo haya disfrutado y esté en paz,

5BR Villa in Dzilam de Bravo

Gerardo

Excellent, 5 years ago

The ideal place to spend a weekend with family. The house has very nice, comfortable spaces overlooking the beach. I would definitely go again.

I cannot recommend this accommodation enough. 10 out of 10. 11 out of 10! We've been Airbnb guests many times before but I don't recall ever staying as a Guest to SuperHosts before. And Suzy and Daniel are fabulous! I'm a SuperHost myself so I know what standards I offer and would hope to expect from other Hosts. But until this trip my experiences as an Airbnb Guest have always been very unsatisfactory and very disappointing for too many reasons to recount here...but usually due to the lack of proper self-catering facilties for properties that claim that they are suitable for that. Suzy and Daniel are model Hosts. Their spacious 5 bedroom house is literally on the beach, not far from Progreso and Mérida in the Yucátan, about a 4 hour drive from Cancun, and is properly set up for a family (or families) or group of friends to actually live in and self-cater. 3 toilets, 2 showers, lots of comfortable large beds, a large well set up kitchen with an American style Samsung fridge-freezer, large gas oven, lots of pots and pans and everything you need in a kitchen, perfect for a long or short term stay especially if, like us, you choose to self-cater most of the time. There is good airconditioning in all the bedrooms, decent wifi, streaming tv with Netflix Prime and many other channels, a small pool perfect for kids (which is regularly cleaned), neighbours who keep an eye on the house and come in and clean whenever you want for 200 pesos, lots of towels and bedding and all the sundries you would need. The sea front is literally at the end of the house's beach back 'yard' and the sound of the waves and sea breezes permeate the house. Mosquito screens in all the windows permit them being open as much as you want. Less than 20 minutes drive from the pleasant coastal town of Progreso which has all the basics you could ever need including a wide golden beach, a wide modern boardwalk sea front with lots of cafes and restaurants catering to the Mérida crowds and 40-50 minutes drive to the buzzing thriving state capital Mérida, with its many giant high end supermarkets, restaurants, markets, museums and zoos...obviously due to Covid19 some of these were closed but a surprising number remained open and apart from everyone wearing masks it was pretty much business as usual...although admittedly a little subdued and far less tourists than usual. Suzy and Daniel were very responsive and helpful on WhatsApp and even arranged and accompanied us to our departure pcr tests at the American Hospital in Progreso. Our Hosts were genuinely caring and went out of their way to ensure we had everything we needed. We were looked after by then.

Amazing days in the house , very comfortable and functional, better than in the pictures. Susana and her husband are more than good hosts, aware of every detail. We had to spend my husband's birthday there and they helped me with everything I needed to surprise him with a nice dinner. I would definitely go back, leaving the house and having the sea so close is unmatched. One of my best Airbnb experiences.

Host Response

Fue un gusto enorme tenerlos como huéspedes y tambien por hacernos participes en la sorpresa que le preparaste a tu esposo estábamos igual de emocionados que tu. Muchas gracias por compartir esa alegría en nuestra casa. Siempre serás bienvenida.

We loved staying in the house, although we had a bit of bad weather. We had a great time! Very comfortable and with everything you need to have a pleasant stay, the hosts (Susan and Daniel) are super attentive and helpful at all times. We will definitely be back!

Host Response

Desafortunadamente hemos tenido una serie de eventos de mal tiempo en estas semanas que son imponderables. Muchas gracias por escoger nuestra casa!!

We spent a great 16 days in Daniel's cottage. The amenities exceeded our expectations and we felt completely comfortable. The care by Daniel was very good, he was always available and always answered our questions immediately. The house is only accessible by car, but is located directly on the sea and you can unwind. We really recommend the property and would love to come back. Many greetings Nicole and family

Host Response

Nicole, es war eine Freude, dich zu Hause zu haben und hoffentlich kannst du eines Tages zurückkehren. Grüße an die ganze Familie

5BR Villa in Dzilam de Bravo

Maria

Excellent, 6 years ago

Beautiful house! Ideal for a family or large group. Yes, it's very important to have a car! Daniel is an excellent host! Pedro's ceviche the guard is excellent. The house is very comfortable. I highly recommend it!

Host Response

Muchas gracias por hospedarte en nuestra casa.

5BR Villa in Dzilam de Bravo

Carlos

Excellent, 6 years ago

This is a spacious, fresh, clean, top notch house, everything works and the post is short. Very equipped and functional. Here's Paz. I highly recommend it and of course we'll be back.

Host Response

Muchas gracias por tus comentarios y eso nos motiva a seguir haciendo nuestro mayor esfuerzo para que nuestros huéspedes tengan una estancia placentera.

5BR Villa in Dzilam de Bravo

Jessica

Excellent, 6 years ago

The house was amazing and just perfect for my large family. Great communication with the host. The house had everything we need it..

5BR Villa in Dzilam de Bravo

Jessica

Excellent, 6 years ago

Everything was excellent, Daniel is a very good host, always attentive, the house is beautiful, clean and spacious, we went as a family and had a wonderful time, the sea is beautiful and everything is very clean.

Host Response

Muchas gracias por hospedarte en nuestra casa y que bueno que la pasaste bien. Tu familia muy agradable y una pena que no pudimos conocerte. Cuando quieras esta la casa disponible para ti solamente que hay que hacerlo con anticipación. Saludos

Lovely place if you are looking for privacy and a relaxing place. Daniel and Susy are super friendly, attentive, super kind, and helpful hosts. Very safe house with amenities that can please any age. Something that amazed me was the special access the house has from the pool to a bathroom, a very well thought out detail. We were a group of 10 people with kids and teenagers, and everyone in the group liked the place. Pedro is the person who takes care of the house, he also makes a delicious ceviche, we had the chance to try it and it was delicious. I fully recommend the house, the place, the people and the host.

Host Response

Muchas gracias por estar en nuestra casa y poder disfrutar de la naturaleza que nos regala el lugar. Fue un gusto enorme poder atenderlos y sobre todo poder conversar con ustedes y contarnos sus experiencias. Fueron muy buenos huéspedes y 100% recomendables .Los espero de nuevo cuando quieran que los atenderemos igual o mejor.

The hospitality is unbeatable. Excellent communication, long before my arrival. The beachfront house has a swimming pool, so you can enjoy both all day long! A good thing to have fun with all my family. The caretaker is a great cook: we love his ceviche and fried fish!!! You can get ingredients within a 5-minute drive, all very close by. Daniel allowed us to stay extra time for check out so we enjoyed the full Sunday.

Host Response

Dalia, muchísimas gracias por ser huésped de nuestra casa, fue un gusto tenerte como huésped y seria un gusto tenerte de nuevo en nuestra casa. Me da mucho gusto que pasaste a gusto estos días ahí en la playa y pudiste disfrutar tu estancia.

We loved staying here for 5 nights! We had 7 adults and 6 little kids (ages 6 and under). The pool was a huge hit! My kids love to swim so they spent all the time they could in there. Going back I would’ve just been more conscious about our towel use. With a group that big and the amount of swimming we did we just needed a few more. We also didn’t realize it did not have a washer when we booked it. Not a huge deal but would’ve been nice. We ended up bringing our stuff to a laundromat service in Progreso (not expensive). The beach in the back was nice and warm, very quiet & private. We had fun playing there! The kids also got excited when they saw the coconuts in the trees. The location is great, close to a convenient store, grocery store & progreso beach which has markets, restaurants & shopping. The house itself was a good size for us, lots of beds. Looks like the pictures, AMAZING view. Kitchen had clean water & snacks which was a nice touch. Not many bugs, just don’t leave food out. The only thing I’d really caution is if you have kids it’s very very slippery outside on the tile when wet. We laid out towels to make a path from the pool area to the door (more towels used). Overall I would recommend staying here. The hosts were friendly and great and checked in with us. Thank you! We had a great trip!

Super happy and grateful to Mr. Daniel and his wife. We were a group of 16 people, all family. When we arrived, we were greeted with great lengths! Even as our arrival was late, we also had basic food and some welcome beers. Anything that was offered, he would respond instantly. The house is spectacular and they are also responsible for Mr. Pedro who gives maintenance to the pool and house and is also super friendly and well-equipped. We will gladly return, once and again. Extremely happy with our host and his wife. We were a family group of 16 people. Upon the arrival they greeted us wonderfully. Since our arrival was late they had basic food for our breakfast and they also had some cold beer for us. If we needed anything, our host would respond to us immediately. The house is spectacular and they also have Mr Pedro in charge of keeping up with the property. Mr Pedro was very nice and courteous as well. We will gladly come back over and over!

Host Response

MUCHAS GRACIAS POR HABERSE HOSPEDADO EN NUESTRA CASA, FUE UN GUSTO TENERLOS COMO HUÉSPEDES Y ESPERAMOS TENERLOS DE NUEVO EN OTRA OCASIÓN

The house has an excellent location if you are looking to get away from the hustle and bustle of the city. If you are looking to have a house with a family atmosphere, quiet and relaxed, it is your house. You can find supermarkets 15 min driving and an Oxxo about 5 min. Something to consider is that there is no public transport connecting other places with the house, so it is advisable if not to have a car is mandatory. The beach is the most outstanding, in general it is very quiet and ideal for children and people who do not know how to swim. The caretaker (Don Pedro) is always on the lookout in case something is required, he and his wife can also cook you something delicious if you wish.

Host Response

Aly, gracias por tus comentarios y comento que el anuncio de la casa resalta que estoy fuera de la ciudad de Progreso ya que solamente así es posible tener una casa a la orilla de la playa. También menciono que es necesario contar con vehículo para transportarse por que el transporte publico es esporádico. No se si no leíste bien mi descripción de la casa y creo que te hice el comentario que es necesario contar con transporte propio. También no mencionaste que te deje quedarte horas extras después del tiempo de salida ya que la salida es hasta las 12 del día y te extendí el horario hasta las 3 de la tarde. Gracias por tu reservacion y tu estancia en la Casa de Playa Agua Azul.

5BR Villa in Dzilam de Bravo

Luis

Excellent, 7 years ago

Washing vehicle needs to be relocated Merida has countless places to visit, you need a vehicle, because there is no public transport nearby. ( there is Uber service) It's a very comfortable place, and the host's service is excellent

Host Response

Gracias Luis por tus comentarios y efectivamente , tengo puesto en el anuncio que se necesita vehículo para poder moverse ya que esta en una zona veraniega en la orilla del mar. Todo el que lee el anuncio completo creo que debe tenerlo en cuenta. Saludos

5BR Villa in Dzilam de Bravo

Luis

Excellent, 7 years ago

Everything was excellent ! The house is very spacious and comfortable, there can be several families in it and you will feel privacy for each one, it is right in front of the beach! It has an excellent location ! It's big and clean! Daniel is very attentive and kind.

Host Response

Luis, fue un gusto que tu estancia en la casa de la playa haya sido de tu agrado y gracias por tus comentarios.

This house is an excellent place for a large family or families to spend a beach vacation. Daniel and his wife are excellent hosts and people and treated us super well. We rented this house because there were many of us and the price was the best we found in the area and type of house. To be honest, the house is much better than the photos show. The house is a very good condition and has all the necessary services to spend a great time (A/C, refrigerator, refrigerator, refrigerator, picina, TV, internet, WiFi, etc.) What gives the plus to this property is the proximity to the beach, like 50 meters and the water is very clear and clean. If you get bored of the pool you go to the beach and back all day. The location is excellent, 35 minutes from Merida and 10 minutes from Progeso, to eat or to buy food and cook the house. We will gladly return and recommend this place (Highly recommended) Renten this house with confidence and they will not be disappointed. Yes, OKAY!!! Israel and Sonia Hernandez

5BR Villa in Dzilam de Bravo

Alejandro

Excellent, 8 years ago

A perfect place for families with children. The Beach is a pool where you go 200 meters and do not immerse yourself more than 1.20 meters deep.

Host Response

Muchas gracias por hospedarte en la casa, fue un gusto que tu familia y tu hayan estado en ella y disfrutado la playa

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