Miguel

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Dana

2 years ago

2.0

Miguel's Airbnb presentation is misleading as it implies that renters could have guest as long as there aren't parties or no more than 5 guest. He, however, writes at the bottom page that nobody could go inside the condominium, despite writing that renters could have no more than five registered guest, which implies that all one has to do is register your guest, but no more than 5 and no parties. After my registered guest brought a guest, I was accosted my Miguel's representative and told that renters can't bring any guest. Registered guest. therefore, are those that arrive with the renter. it's should be very clear that registered guest are those that arrive with the person, in this case myself upon arrival. You can't register a guest after you arrive. Worst, Miguel's representative went into the condominium without letting me know before she entered the space under the guise that she was dropping off towels. That shouldn't happen without my approval; trespassing. Its offensi

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Shannon

2 years ago

5.0

Miguel was very responsive and helped me adjust my stay once I noticed I booked an extra day that I did not need! The airbnb looked exactly like the photos I saw when looking on the app! Have to check in with staff upon arrival because it’s a secured lot- which made all of us feel very safe during our stay! The restaurant beside the condos had amazing food, and the pool was beautiful! If I ever decide to return to Cancun I will most definitely stay here again!